La Poza Suites

Hotels
9.3 (25 reviews)
Avenida Vicente Guerrero 11 , Isla Mujeres , mx

Facilities

Air conditioning
Terrace
Non-smoking throughout
Invoice provided
24-hour security
Free wired internet
Pool sun loungers
Internet access
Housekeeping on request
Exercise/lap pool
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Rooftop pool
Cons:
Loud refrigerator
Booking issues

Categories

Cleanliness
9.28
The rooms are described as clean and cozy.
Service
9.75
The front desk manager was helpful in resolving booking issues.
Location
9.79
Perfectly located for short stays in Isla Mujeres.
Room Quality
8.74
Rooms are cozy, but issues with noise from the refrigerator.
Amenities
9.27
Good amenities like warm water and clean towels.
Value for Money
9.23
Practical for a few days, affordable for what is offered.
Food and Beverage
8.78
Limited kitchen utensils for meal preparation.
Overall Experience
9.55
Overall a pleasant experience, balancing positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:43

Property Description

La Poza Suites is a property with a rooftop pool, set in Isla Mujeres, within just 300 metres of Norte Beach and 300 metres of El Cocal Beach. Among the facilities at this property are full-day security and a housekeeping service, along with free WiFi throughout the property. Guests can access the aparthotel via private entrance.

Luxurious Amenities
All units in the aparthotel are fitted with air conditioning, a seating area, a flat-screen TV with streaming services, a kitchen, a dining area, a safety deposit box, and a private bathroom with premium toiletries.

Breathtaking Views
Some units boast a terrace or balcony with stunning sea views and an outdoor dining area, offering guests an unforgettable experience.

Convenient Location
Isla Mujeres Beach is just 1.1 km away, and Cancún International Airport is conveniently located 33 km from the property.

Book now for a memorable stay at La Poza Suites!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

9.3
Based on 25 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.79
Room Quality: 8.74
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 8.78
Overall Experience: 9.55
S
Sara solo_traveller us
10
Perfect family accommodation
Pros:

Perfect accommodation for our family of four. It really helped having 2 full bathrooms so the teens can take their time getting ready. The apartment is super clean and spacious. Beds big and comfortable. We were able to eat several meals there using the kitchen, which saved us money. The wifi worked well. A washer/dryer is provided as well as a garrafon (water jug) that is safe to drink. Esteban at the front desk was very helpful, and the host Karen was super responsive when I messaged her via WhatsApp for a water jug refill.

The location is perfect. You can walk up to Playa Norte in 5 minutes. We used the Mayan Beach Club every day and loved it. If you walk in the other direction, in 5 minutes you come to the plaza and there is a Super Aki market. So it was very easy to walk up there every day to get drinks and snacks. Hidalgo Street with tons of restaurants is a block over (but my son says the best tacos of the trip were right there on the corner, at Los Burritos.) The rooftop pool is clean and inviting as well.

Cons:

The balcony is cute, but it overlooks the roof of a golf cart repair shop. There is a large dog that hangs out on the roof and no one is cleaning up after him. There are piles of poop all over the roof. The apartment owner can't do anything about this, of course. But do not book this place if you need a nice street view.

2026-06-05 via Nuitee
W
Wihelmina couple nl
7
2026-05-10 via Nuitee
D
Daniel couple il
10
2026-05-07 via Nuitee
C
Christina couple us
10
Would definitely recommend staying here, can’t beat the price for the great location, wonderful staff and beautiful room
Pros:

Within walking distance to the beach!! All the restaurants and night life and within walking distance as well. Beautiful rooms and great staff

Cons:

Nothing everything was excellent

2026-04-09 via Nuitee
R
Roman couple cz
10
Nice apartment, perfect location, amazing host.
2026-04-07 via Nuitee
B
Boissinot couple fr
10
Appartement équipé et confort en plein centre d’Isla Mujeres
Pros:

Nous avons apprécié l’emplacement et la piscine. L’appartement était spacieux, bien équipé avec des petits à côté comme la bonbonne d’eau, télé connecté, balcon…

Cons:

RAS

2026-04-02 via Nuitee
F
Fabian couple de
8
Top Apartment für Isla Mujeres
Pros:

Sehr gute Lage, alles fußläufig zu erreichen; sehr sehr sauber; sehr gut ausgestattet;

Cons:

Kein schöner Blick im Erdgeschoss; sehr gute Waschmaschine vorhanden aber Waschmittel muss selbst gekauft werden;

2026-01-19 via Nuitee
T
Thalmus extended_group br
10
Pros:

Apt enorme super confortável completo. Perto do mercado e da playa de mia que é a melhor praia da ilha. Foram super atenciosos e simpáticos. Recomendo.

2026-01-07 via Nuitee
S
Sandra solo_traveller ch
7
perfekt zentral und für kurze Aufenthalte auf der Isla Mujeres.
Pros:

gemütlich, sauber, zentral, warmes wasser, hand und badetücher vorhanden, Trinkwasser vorhanden, praktisch für wenige Tage, einfacher check in umd check out.

Cons:

Kühlschrank nachts permanent laut, hellhörig, wenig Küchenuntensilien um mahlzeiten vorzubereiten.

2025-12-10 via Nuitee
A
Aleksei Zuev couple ru
9
2025-11-29 via Nuitee
N
NATALE couple it
9
2025-11-26 via Nuitee
L
Levinger couple il
9
2025-09-29 via Nuitee
R
Ross couple us
7
Pros:

Great location and clean rooms and a rooftop pool

Cons:

Well this is the second year in a row the owner didn't tell the staff that we booked a room. It's very stressful. Luckily the front desk manager worked his magic and found us a room.

2025-07-30 via Nuitee
R
Robert group us
9
I would highly recommend this place to everyone.
Pros:

The location was fantastic. The rooms were spotless. The staff was very friendly.

Cons:

I used Booking.com and paid a higher price then my friends traveling with us.

2025-05-23 via Nuitee
K
Kelly review category business travellers us
10
I love this place. Upscale, ideal, comfy.❤️
Pros:

I love the entire unit! Beautiful and new and clean and close to everything! Excellent WiFi and a fabulous pool and sundeck on top. I’ve stayed at La Poza my last two solo visits to Isla❤️ And I’m sure for my next trip!

2025-04-25 via Nuitee
K
Kelly solo traveller us
10
My new favorite stay!
Pros:

Pool, lovely rooms, great kitchen, friendly staff

2025-03-22 via Nuitee
J
Jonnathan group co
10
Exceptional
2025-03-16 via Nuitee
I
Inbar young couple il
10
Perfect stay in Isla Mujeres!
Pros:

The apartment is new, spacious and very clean! It felt like home! Highly recommended for those who want to have a kitchen! We had all we needed. The location is perfect.

Cons:

Nothing.

2025-03-06 via Nuitee
R
Ross young couple us
10
Exceptional
Pros:

We like the room. It was very clean and it had everything we needed for the stay.

Cons:

The pool was awesome. Rooftop pool with wonderful city views.

2025-02-17 via Nuitee
I
Iona young couple gb
8
Clean, modern apartment with fabulous pool in great location.
Pros:

Excellent location in the heart of the town, very close to the beach. Extremely large and spacious apartment. The facilities were good - comfortable bed, washing machine, good shower, Netflix. Staff were responsive and friendly. Amazing rooftop pool with fabulous view of the island and sea. Everything was spotless, including the pool.

Cons:

Property has absolutely no decoration or personality so feels very clinical and bare. Would have appreciated a little more effort, especially with the outdoor space - we had the ground floor courtyard which was large and had a table but felt very scruffy and unfinished. The apartment also does not come with any storecupboard essentials such as oil which was a little disappointing given the price paid.

None of these were significant issues but are small changes to make this a better holiday apartment.

2025-02-16 via Nuitee