Ark Hotel Sungai besi

Hotels
5.2 (12 reviews)
no. 37, Jalan SR 1/9 , Seri Kembangan , my

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Facilities

Air conditioning
Room service
Family rooms
Non-smoking throughout
Free wired internet
Internet access

Review Highlights

Pros:
Convenient location
Close to MRT station
Near food options
Cons:
Room cleanliness issues
Rude staff interactions
Check-in confusion

Categories

Cleanliness
2.2
Room cleanliness was a major concern as it was reported to be not that much clean.
Service
6.7
Service was mixed; there were reports of rudeness from staff, but also acknowledgment of some helpful interactions.
Location
7.7
The location is very close to the MRT station and food options, which is a significant pro.
Room Quality
4.2
Room quality was not highlighted positively or negatively, but the cleanliness issue reflects poorly.
Amenities
7.7
Amenities not explicitly discussed; assumed to be standard quality for this hotel tier.
Value for Money
4.7
Value perception affected due to service and cleanliness issues.
Food and Beverage
6.2
Food availability near the hotel is a positive point, despite no specific mention of hotel food quality.
Overall Experience
2.2
Overall experience was negative due to cleanliness and poor service interactions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:10

Property Description

Convenient Location

Discover comfort and convenience at Ark Hotel Sungai Besi, ideally located just a short distance from popular shopping destinations and entertainment hubs.

Modern Amenities

Experience a relaxing stay in our air-conditioned rooms complete with a flat-screen TV, free WiFi, and complimentary toiletries for your convenience.

Nearby Attractions

Explore nearby attractions such as Thean Hou Temple and IOI City Mall, offering a glimpse into the rich culture and vibrant atmosphere of Seri Kembangan.

Book your stay at Ark Hotel Sungai Besi now and make the most of your visit to this bustling city!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.2
Based on 12 reviews
Cleanliness: 2.2
Service: 6.7
Location: 7.7
Room Quality: 4.2
Amenities: 7.7
Value for Money: 4.7
Food and Beverage: 6.2
Overall Experience: 2.2
S
Sumitavalli • solo_traveller • my
10
2026-01-24 • via Nuitee
E
EDY • solo_traveller • qa
9
Like and satisfied.
Pros:

I like the location, which is very close to the MRT station, making it perfect for solo travelers. It's also very close to places to find food.

Cons:

What I don't like is that sometimes there are lots of noisy children's voices.

2026-01-19 • via Nuitee
B
Bintang • couple • my
10
Will come again
Pros:

All Good

Cons:

No

2026-01-11 • via Nuitee
P
Piruntha • extended_group • my
1
Cons:

The room was not that much clean , there is no lock in side the bathroom , check in time we was waited almost 20mins Bcs they tell there is no booking under my name but i have paid the room payment and tax in online . There is a Indian staff who talk to us rudely when we ask for extend 1 more night but we already inform to the staff that we want to extend 1 more day when we check in time . Just very disappointed won’t come back to this hotel again !!!!!!

2026-01-03 • via Nuitee
R
Rajagopal • extended_group • my
1
2025-12-30 • via Nuitee
M
Manivannan • extended_group • in
4
2025-12-29 • via Nuitee
Y
Yee • young couple • my
8
Very good
2025-06-25 • via Nuitee
S
Siew • family with young children • my
5
Passable
2025-05-29 • via Nuitee
A
Apis • review category business travellers • my
6
Pleasant
2025-05-26 • via Nuitee
M
Mayas • review category business travellers • ae
1
Bad
2025-02-08 • via Nuitee
N
Noranita • review category business travellers • my
2
Very poor
2025-02-05 • via Nuitee
Y
Yogesvari • young couple • my
5
Passable
2024-12-20 • via Nuitee