Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Ironing service
Massage services
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful property
Good location
Cons:
Poor cleanliness
Food quality issues
Check-in delays

Categories

Cleanliness
6.78
Room had issues with insects and cleanliness.
Service
9.25
Friendly and helpful staff, but check-in was slow.
Location
9.79
Great location by the beach with beautiful views.
Room Quality
7.24
Presidential suite had issues with hot water and cleanliness.
Amenities
8.77
Good breakfast selections and pools available.
Value for Money
7.73
Good value but some amenities fell short.
Food and Beverage
6.78
Food quality was referred to as deplorable.
Overall Experience
9.25
Overall positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:19

Property Description

Luxurious Amenities:
Pili Pili Beach House offers an outdoor swimming pool, garden, terrace, and an on-site restaurant for a truly luxurious experience.

Comfortable Accommodations:
Each room is equipped with a kettle, private bathroom with free toiletries, and free WiFi. Some rooms even boast stunning sea views for a relaxing stay.

Exciting Activities:
Guests can enjoy billiards and snorkeling during their stay, with Paje Beach just steps away from the hotel.

Book now for an unforgettable seaside getaway at Pili Pili Beach House.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.2
Based on 71 reviews
Cleanliness: 6.78
Service: 9.25
Location: 9.79
Room Quality: 7.24
Amenities: 8.77
Value for Money: 7.73
Food and Beverage: 6.78
Overall Experience: 9.25
M
Mendy with friends za
7
Great value for money.
Pros:

Friendly and helpful staff. Beautiful property.

Cons:

The food was not great for us, the portions are also super small.

2025-08-01 via Nuitee
H
Hélène young couple be
1
Bad
Pros:

The only two positive points are the manager, who tries to make up for the underlying disaster with kind gestures and commercial compensations, and the direct view of the ocean.

Cons:

This is by far the most catastrophic hotel I have ever seen. The photos on the website are completely misleading — in reality, everything is run-down and in desperate need of renovation. The quality of the food is truly deplorable.

2025-07-22 via Nuitee
H
Hamed young couple om
10
Exceptional
2025-07-02 via Nuitee
M
Munira young couple se
10
Would come back to this hotel
Pros:

Clean rooms, spacious and good location right by the beach. Breakfast was good, a lot of selection. The pool was big and you can also use the different pools in the other Pili Pili hotels right next to Pili Pili Paradise. It was easy to find by taxi.

Cons:

Everything was great.

2025-07-01 via Nuitee
R
Reinette young couple za
8
Over all it was amazing...loved it..and will def visit again.
Pros:

To have breakfast incl. was awesome..would have loved to taste a little more of the local fruits...like the starfruit...and Jackfruit...Papaya...passionfruit...🤩and if you could add a continental breakfast as an option it would be fantastic...missed my bacon!! Loved the vibe the staff and the entertainment❤️

Cons:

I did not like the locals lingering and starring and trying to get you attention...and not taking no for an answer. I do understand that on the beach they have a right to confront and sell you atuff....but maybe put up a screen on the sides to make it a little more private.

2025-06-27 via Nuitee
T
Tejal family with young children zw
1
I Would not recommend this place. Very disappointing.
Pros:

To be honest, only the view from the reception into the ocean.

Cons:

Check in on our first night took almost 45 minutes, inspite of us being the only guest checking in at the time. We stayed in the presidential suite, which did not have any hot water for us to shower with for the first 2 days, thereafter the bathroom got infested with ants and bugs on our third nights stay which made it almost impossible to sleep in the room. Not to forget there was a cockroach in the room which was totally unacceptable. Upon informing the manager, we were shifted into another room, which again did not have any hot water for us to enjoy a good shower after a whole day of touring the city.

2025-06-24 via Nuitee
A
Anonymous young couple tz
10
It was heaven on earth
Pros:

The beaches, the views , the services

Cons:

The building seems kinda old , needs some renovation

2025-06-23 via Nuitee
A
Anonymous young couple zw
1
Don’t book at this place, its a bad place.
Cons:

Not upto standard 😭😭😭

2025-06-19 via Nuitee
A
Andy young couple nz
6
Pleasant
Pros:

It's good for 2 or 3 days

Cons:

Lack of ac in the breakfast area. You will sweat.
The hotel advertised a double bed. On arrival, we found it to be 2 single beds pushed together.. 2 single beds pushed together doesn't make a double bed.
The beach is absolutely filthy. But not the hotels fault.
The beach boys. They are so annoying. They ruin your stay.
We left after 5 days to find a better place in the north. It was much better there.

2025-06-11 via Nuitee
S
Suzana solo traveller tz
10
Exceptional
Pros:

I liked the sea view

Cons:

Breakfast can be better

2025-06-08 via Nuitee
M
Msawakhe solo traveller za
10
Excellent
Pros:

Staff members were friendly
.everything was excellent
. Food was good
.

Cons:

Nothing
Everything was good

2025-05-27 via Nuitee
R
Robin family with young children za
8
Very good
2025-05-23 via Nuitee
M
Mallory young couple za
8
Good value for money for what you pay
Pros:

The staff were really friendly, especially Billy he was really helpful and kind and made our stay very pleasant

Cons:

The food could be better

2025-05-15 via Nuitee
E
Erastus solo traveller tz
8
Very good
Pros:

Everything is Superb

2025-05-12 via Nuitee
T
Tonia with friends ng
10
Exceptional
2025-05-06 via Nuitee
M
Moira solo traveller za
10
Exceptional
2025-05-04 via Nuitee
B
Beatrice solo traveller nl
10
Amazing!
Pros:

I had a wonderful stay; the hotel is fantastic with a room facing the pool and the ocean. The staff was wonderfully kind and always available, and the poolside food was fantastic and not expensive. Three wonderful days that went by too quickly. Every evening they organized themed nights — don’t miss the African dinner, it’s exquisite!

2025-04-27 via Nuitee
M
Mohummed young couple za
3
Poor
2025-04-23 via Nuitee
J
James with friends ng
10
It was funnn! Very okay👌 Workers all nice and polite… there’s this guy called Mr Jonas I don’t know if he’s the manger b
Pros:

It’s clean and you have varieties to choose from.

Cons:

Everything ok but just language barrier here. More English would make it easier

2025-04-17 via Nuitee
M
Mariana family with young children za
10
5-Star Bliss! 🌴😁
Pros:

We are still grinning from ear to ear after our amazing stay at Pilli Pilli Hotel! The whole team went above and beyond to make our holiday unforgettable and cater to our every need.

Huge shoutout to incredible Managers Billy & Jonas festo,as well as the F&B manager Tanda who all ensured that everything was perfect and we were happy🤗. Richard, the Barman, always had impeccable timing and crafted delicious smoothies. And Chef Godfree, your culinary skills were simply divine!

What really made our stay special was the warmth and friendliness of the entire staff. From housekeeping to reception, everyone was smiling and always ready to help. And let's not forget the feline friends who welcomed us! 🐈 They were absolutely adorable and friendly. I even ended up donating some cat food, which brought joy to both me and the kitties 😊.

Tip for future guests: if you'd like to bring some extra joy to the hotel, consider bringing some cat food - I'm sure the furry residents would appreciate it! 🙏

If you're looking for a hotel that truly feels like home, look no further! Pilli Pilli Hotel is the place to be. Can't wait to visit again 🌟

Cons:

Would've liked to add more photos with my review, but only 4 permitted

2025-04-16 via Nuitee