Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Many food outlets nearby
Satisfactory room service
Cons:
Cleanliness issues
Noisy rooms
Limited amenities quality

Categories

Cleanliness
5.1
Several reviews indicate issues with cleanliness, such as dated facilities and a smelly environment.
Service
7.6
Mixed reviews regarding service; some complaints but generally acceptable.
Location
8.6
Frequent mention of excellent location close to food outlets and attractions.
Room Quality
5.6
Complaints about noise, bed quality, and overall room upkeep.
Amenities
7.1
Positive feedback on amenities like the pool, but suggestions for improvements exist.
Value for Money
7.6
Overall a fair value but requires some enhancements to justify pricing.
Food and Beverage
6.6
Some satisfaction with food options, but suggestions for better breakfast quality.
Overall Experience
7
Overall, guests have mixed feelings; location excels while other areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:27

Property Description

Outdoor Swimming Pool and Restaurant: Enjoy a refreshing dip in the outdoor pool or indulge in delicious Asian and International cuisines at Red Rock Cafe and Lounge.

Comfortable Accommodation: Relax in air-conditioned rooms with flat-screen TVs, electric kettles, and en suite bathrooms with free toiletries and hairdryers.

Convenient Location: Explore nearby attractions like Penang Times Square and Chowrasta Market, with the iconic Komtar just a short drive away. Don't miss out – book your stay at Red Rock Hotel Penang now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

We would like to inform you of a scheduled water supply disruption in Penang, as announced by Perbadanan Bekalan Air Pulau Pinang (PBAPP). The disruption is expected to occur from 25th to 28th April 2025.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.9
Based on 402 reviews
Cleanliness: 5.1
Service: 7.6
Location: 8.6
Room Quality: 5.6
Amenities: 7.1
Value for Money: 7.6
Food and Beverage: 6.6
Overall Experience: 7
J
julian j • solo_traveller • my
5
2026-08-04 • via Nuitee
K
Kiran • couple • ch
1
Pros:

Das Personal war freundlich und kooperativ.

Cons:

Wir mussten zweimal das zimmer wechseln da es einmal schimmel in der dusche hatte und beide male die Betten grosse flecken hatten. Wir haben daraufhin beschlossen das Hotel zu verlassen und uns eine neue Unterkunft zu suchen.

2026-07-08 • via Nuitee
L
Lingchuen • solo_traveller • my
6
2026-07-07 • via Nuitee
T
Thayalan • solo_traveller • my
9
2026-06-29 • via Nuitee
A
Azrin • solo_traveller • my
10
2026-06-10 • via Nuitee
N
Nadianatts • solo_traveller • my
7
Pros:

Great location

Cons:

Very limited parking lot and space, please hire parking attendant for smoothness.

2026-06-02 • via Nuitee
L
Looi • solo_traveller • my
8
Pros:

很好，很舒服

2026-06-01 • via Nuitee
W
Woo • solo_traveller • my
8
Every thing is satisfying for me and my family
Pros:

I am very happy to stay at this property

Cons:

No

2026-06-01 • via Nuitee
T
TV • solo_traveller • my
1
2026-05-14 • via Nuitee
S
siti • family_with_children • my
8
2026-05-13 • via Nuitee
D
DAVIS ONG • extended_group • my
10
2026-05-03 • via Nuitee
M
Mohamad Fadzil • family_with_children • my
10
2026-04-01 • via Nuitee
I
Ilanggo • couple • my
8
Good location with spacious room.
Pros:

Rooms are spacious, good location.

Cons:

Some parking spots are under trees where your car will be showered with bird shit.

2026-03-27 • via Nuitee
F
faizul • couple • my
6
2026-03-25 • via Nuitee
A
Amierull • family_with_children • my
8
2026-02-28 • via Nuitee
E
Ei Kai • extended_group • au
3
Given a choice, I would not stay here again. It would not be among my top options.
Pros:

The only thing I truly appreciated about the room was how quiet it was. I am not sure whether it was due to good soundproofing or simply because there were not many tenants staying nearby, but the peace and quiet was definitely the highlight of my stay.

Cons:

I stayed here for just one night. I understand that the higher price was likely due to it being a last-minute booking during the festive season, and I am aware that this is an older hotel, so I did not expect too much.

However, the room had a noticeable moldy smell. The bathroom was covered with stain marks, and the shower head and basin looked very old and poorly maintained. The bathtub did not look inviting to use. There were very limited power outlets in the room — I could only find one near the bed. The bed and overall bedroom area also appeared old and somewhat moldy.

On the positive side, I did not encounter any bugs during my stay.

2026-02-25 • via Nuitee
N
Nordine • family_with_children • nl
10
2026-01-28 • via Nuitee
D
Dato Mahzan • couple • my
3
2026-01-25 • via Nuitee
R
RAZALLY • family_with_children • my
10
Good price and great location.
Pros:

Been here before. Like this hotel because of the reasonable price and good location. Room is fairly clean and big. Will come here on next visit.

Cons:

Parking has no shelter.

2026-01-06 • via Nuitee
F
faizul • couple • my
8
Pros:

near to go anywhere

Cons:

friendly service fair price..love it

2026-01-03 • via Nuitee