Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Good Location
Great Breakfast
Cons:
Old Rooms
High Prices

Categories

Cleanliness
7.46
Multiple mentions of cleanliness issues and room condition.
Service
8.43
Staff is friendly, but there were mentions of inconsistent service quality.
Location
8.97
Consistently praised across reviews for being near beach and attractions.
Room Quality
7.42
Mixed reviews; some rooms old and needing renovation.
Amenities
7.95
Good breakfast and pool, but some amenities are not well-maintained.
Value for Money
6.91
Some guests felt the price was too high for the quality offered.
Food and Beverage
8.96
Breakfast was highly praised with a good selection.
Overall Experience
7.93
Overall a good stay with some highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:34

Property Description

Luxurious European Style with Thai Hospitality:
Experience the perfect blend of classical European design and Thai warmth at The Empress Hotel.

Unwind in Style:
Indulge in the sauna or relax in the outdoor garden spa pool, offering a tranquil oasis within the bustling city.

Convenience at Your Fingertips:
With free WiFi, kitchenettes, and proximity to Central Festival Shopping Mall and the beach, The Empress Hotel ensures a seamless stay for both leisure and business travelers.

Book now to immerse yourself in luxury and comfort at The Empress Hotel.

Important information:

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property or guest may be asked to pay with alternative method.

Please note that the restaurant is closed for renovation from 12 Mar 2020 onward.

Please note that the swimming pool will be under renovation from 1st -20th July 2024. The swimming pool will be out of service during this period.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 11 years old and over stay for THB 900 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1703 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 6.91
Food and Beverage: 8.96
Overall Experience: 7.93
A
A2PS2 solo_traveller pl
7
Pros:

do plaży przez ulicę, bardzo dobre śniadania

2026-04-09 via Nuitee
N
Nolan couple au
4
Pros:

OK good clean and cheap

Cons:

TV now clear

2026-04-09 via Nuitee
S
Sergej couple de
5
Pros:

Местоположение, сразу выход через дорогу к морю. Большой выбор завтрака. Хороший бассейн. Мужчина ( персонал ) ,который находился у бассейна был отзывчивым, в любой момент включал сауну.

Cons:

Грязно в номере, старая мебель да и ремонт полностью требует весь отель.

2026-04-08 via Nuitee
B
Barani Ramachandran couple gb
9
Pros:

Great place to stay as it's our 5th stay in LK the empress.. Great staffs and good breakfast, not to forget the very hard working cleaning team which was a asset to this place .. bit pricey but the location is exceptional though the price.

2026-04-08 via Nuitee
T
Tomoyamukun solo_traveller jp
4
Cons:

部屋に避妊具が置いてあってびっくりした。

2026-04-06 via Nuitee
N
Nobuo couple jp
7
パタヤでまったり
Pros:

ロケーション

Cons:

バスタブにお湯を溜める際に接続部から浴槽外に漏れる水で化粧室が水浸しになる

2026-04-05 via Nuitee
7
77th couple il
8
Pros:

שלמתי עבור חדר עם מרפסת ונוף ים. בפועל קיבלתי מרפסת קטנטונת עם שולחן כיסא ומנוע של מזגן שלא מאפשר בכלל לשבת במרפסת. לא שווה את המחיר ששילמתי. המלון נמצא מול חוף ים שלא ממש אפשר להתרחץ בו. למי שאוהב רעש ובלגן אז המיקום של המלון מתאים לו.

Cons:

יוצאים מהמלון ישר לרעש ובלאגן.

2026-04-04 via Nuitee
S
Sahil solo_traveller au
7
Pros:

Very good location. Staff was nice and friendly.

Cons:

Cleaniness is the big issue. Saw mosquitoes flying in the waiting lobby area.

The balcony was very small and they had an AC vent fan on the balcony. So literally you cannot use the balcony.

2026-04-04 via Nuitee
H
Hans couple nl
8
Pros:

De ligging, hoewel de beachroad voor het hotel erg druk is.

2026-04-04 via Nuitee
Q
Qamer Ahmed solo_traveller pk
8
Pros:

Counter staff like Land of Smiles 😌😁 Thailand

2026-04-04 via Nuitee
S
Svein Arne solo_traveller no
10
Helt suverent hotell
Pros:

Alt var meget bra

Cons:

Dette var bare meget bra

2026-04-04 via Nuitee
B
B Ja couple us
10
2026-04-03 via Nuitee
M
Marloes couple nl
8
Top locatie met ruime kamers en fijn zwembad
Pros:

Top lokatie en prachtige ruime kamers. Vriendelijk personeel. Zwembad met uitzicht op zee. Lekker zachte bedden.

Cons:

We hebben hier 2x verbleven (uitstapje van 2 nachten naar Koh Larn). Eerste verblijf op 7e etage helemaal top. Tweede verblijf op de 2e etage daar werkte de airco niet (veel te koud) en hing een hele chemische lucht. Zwembad heel fijn maar meestal geen drinken te krijgen. Staat alleen een koelkast die op slot zit. Dus geen cocktails helaas of een hapje eten (enkel zakje chips en dan alleen als er personeel is).

2026-04-02 via Nuitee
G
Giannis couple gr
9
Pros:

Το κατάλυμα ήταν καθαρό πολύ καλή τοποθεσία και πολύ καλό πρωινό γάτο προτείνω και σε φίλους

Cons:

Δεν είναι κάτι που δεν μου αρέσει

2026-03-31 via Nuitee
I
Ivan couple it
10
2026-03-30 via Nuitee
M
Micha couple il
8
2026-03-30 via Nuitee
K
kinya extended_group jp
9
2026-03-30 via Nuitee
O
Okan extended_group tr
8
2026-03-29 via Nuitee
B
Beefy couple gb
9
Pros:

Beach front hotel

Cons:

Noisy and smelly AC

2026-03-29 via Nuitee
A
Andy couple gb
10
2026-03-29 via Nuitee