Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Good Location
Great Breakfast
Cons:
Old Rooms
High Prices

Categories

Cleanliness
7.46
Multiple mentions of cleanliness issues and room condition.
Service
8.43
Staff is friendly, but there were mentions of inconsistent service quality.
Location
8.97
Consistently praised across reviews for being near beach and attractions.
Room Quality
7.42
Mixed reviews; some rooms old and needing renovation.
Amenities
7.95
Good breakfast and pool, but some amenities are not well-maintained.
Value for Money
6.91
Some guests felt the price was too high for the quality offered.
Food and Beverage
8.96
Breakfast was highly praised with a good selection.
Overall Experience
7.93
Overall a good stay with some highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:34

Property Description

Luxurious European Style with Thai Hospitality:
Experience the perfect blend of classical European design and Thai warmth at The Empress Hotel.

Unwind in Style:
Indulge in the sauna or relax in the outdoor garden spa pool, offering a tranquil oasis within the bustling city.

Convenience at Your Fingertips:
With free WiFi, kitchenettes, and proximity to Central Festival Shopping Mall and the beach, The Empress Hotel ensures a seamless stay for both leisure and business travelers.

Book now to immerse yourself in luxury and comfort at The Empress Hotel.

Important information:

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property or guest may be asked to pay with alternative method.

Please note that the restaurant is closed for renovation from 12 Mar 2020 onward.

Please note that the swimming pool will be under renovation from 1st -20th July 2024. The swimming pool will be out of service during this period.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 11 years old and over stay for THB 900 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1668 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 6.91
Food and Beverage: 8.96
Overall Experience: 7.93
G
Gergely • extended_group • hu
3
Ár érték arányban könnyű jobb szállodát találni, a fotók nem aktuálisak
Pros:

Közvetlen a tengerparton található, mint sok más szálloda is. Emiatt nem érdemes ezt választani.

Cons:

Ár érték arányban ennél sokkal jobb szállodákat találni Pattayán. A szobák takarítása gyenge, az éjjeliszekrényen 10 napig figyeltek bennünket a phárnyomok. A szobák erősen ráncfelvarrásra szorulnak, a matrac nyikorog, a bútorok kopottak, a zuhanyzóban a nyomás alacsony és nehéz megfelelő hőmérsékletű vizet beállítani. A falak papírvékonyak, minden szó áthallatszik a szomszéd szobából. Nyilván ez tervezési hiányosság, de a klíma külteri egységei az erkélyen vannak elhelyezve, ami nagy helyet foglal és működés közben az erkély funkcióját ellehetetleníti. A reggeli nagyon átlagos, alacsony minőségben. A Booking-on lévő fotók nem aktuálisak, megtévesztőek. Kérdeztük a recepción, hogy hol található a fotókon szereplő tetőterasz asztalokkal, de ez a rész valójában vendégeknek nem elérhető. Ahogy az üvegtetős étterem sem ez a szálloda.

2026-02-14 • via Nuitee
Y
Yazid • couple • sa
9
2026-02-13 • via Nuitee
R
RAHUL • solo_traveller • gb
9
Highly recommended
Pros:

Location , friendly staff , comfortable and clean room . Everything you need was spot on .

Cons:

Nothing

2026-02-13 • via Nuitee
G
Ganbold • couple • mn
5
2026-02-13 • via Nuitee
A
ABDULSAMET • couple • tr
7
2026-02-12 • via Nuitee
M
Manish • solo_traveller • in
5
2026-02-11 • via Nuitee
M
Markus • couple • ch
6
2026-02-10 • via Nuitee
M
matthew • solo_traveller • us
5
Location outweighed all other criteria
Pros:

Breakfast in lobby

Cons:

Definitely needs updating!

2026-02-09 • via Nuitee
C
Craig • solo_traveller • us
7
2026-02-09 • via Nuitee
I
Ioannis • couple • cy
8
2026-02-08 • via Nuitee
L
LIGANG • family_with_children • cn
9
2026-01-26 • via Nuitee
D
David • family_with_children • gb
10
very nice people and place
Pros:

second visit this year

Cons:

pool isnt always sunny

2026-01-25 • via Nuitee
A
Antti • couple • fi
10
2026-01-25 • via Nuitee
F
FAISAL • couple • sa
4
2026-01-24 • via Nuitee
D
DANIEL • couple • il
6
היה בסדר, אבל המלון צריך שיפוץ
Pros:

ארוחת בוקר בסדר אבל לא מעבר לבסדר. המיקום טוב.

Cons:

המלון ישן והרבה מתקנים מתפרקים. שקעי חשמל לא תקינים. רואים שהמלון עבר את ימיו הטובים.

2026-01-23 • via Nuitee
B
Burt • couple • us
10
2026-01-23 • via Nuitee
G
Gary • couple • gb
8
Great location for all your needs
Pros:

Great location and great staff with an amazing breakfast

Cons:

Pool doesn’t get much sun but your located right on the beach so it doesn’t really matter

2026-01-23 • via Nuitee
K
Kumar • couple • in
10
2026-01-22 • via Nuitee
T
Tamsiri • extended_group • au
10
2026-01-22 • via Nuitee
H
HUAN-JYUN • couple • tw
5
2026-01-22 • via Nuitee