Palbheu Hotel Near Mall Road

Hotels
6.4 (39 reviews)
Tibet Road , Gangtok , in

Facilities

Nightclub
Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Buzzing sound from lights
Lack of ventilation
Foul smell in rooms

Categories

Cleanliness
4.9
The room is clean and simple, but there are mentions of dampness and foul smell.
Service
7.4
Friendly staff and well disciplined management as noted.
Location
8.4
Perfect location with easy accessibility to major attractions.
Room Quality
5.4
Issues with ventilation, dampness, and privacy in the rooms.
Amenities
5.9
TV worked well, but overall amenities are basic and lack variety.
Value for Money
6.4
Standard pricing for the offered quality but may fall short for some expectations.
Food and Beverage
6.4
Serves good breakfast, lunch, and dinner.
Overall Experience
6.4
A mixed experience with strong points and significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:26

Property Description

Convenient Location & Nearby Attractions
Luxurious Accommodation & Amenities
Dining Options & Culinary Delights

To experience luxury and comfort in the heart of Gangtok, book your stay at Palbheu Hotel Near Mall Road.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

6.4
Based on 39 reviews
Cleanliness: 4.9
Service: 7.4
Location: 8.4
Room Quality: 5.4
Amenities: 5.9
Value for Money: 6.4
Food and Beverage: 6.4
Overall Experience: 6.4
M
mate solo_traveller hu
10
Recommended
Pros:

Great location, first budget place where the TV actually worked. Friendly staff

Cons:

Light creates this annoying buzzing sound when switched on.

2025-08-04 via Nuitee
W
Wangdue with friends in
8
Very good
Pros:

I liked the room, it's clean and simple. The hotel is in a perfect location. You can easily walk to MG MARG and Royal Monastery. It also serves good breakfast, lunch, and dinner.

2025-06-21 via Nuitee
S
Sam family with young children in
5
Passable
Pros:

Hotel management is well disciplined with staff. Good control with staff which is a must to run any business.

Cons:

Hotel infra is designed as per basic WB/OR state people. Lack of ventilation, foul smell, dampness, no natural lights enters the room, and other spaces to unlock luggage. (Room No. 301, 302 & 312).Rooms are very close with each other so there is a question for privacy.

2025-06-13 via Nuitee
A
Anonymous family with young children in
7
Good
Pros:

Location wise very good
Staff was good and humble
Hotel owner was good and careful for your guest

Cons:

Location

2025-06-04 via Nuitee
B
Bose family with young children in
8
Very good
2025-06-03 via Nuitee
D
Dambika family with young children in
2
Very poor
2025-05-13 via Nuitee
R
Radha group bd
7
Good
2025-04-29 via Nuitee
S
Sanjay family with young children in
8
Very good
2025-04-20 via Nuitee
U
Ujjal group in
10
Exceptional
Pros:

Hotel palbheu very good and comfortable. This hotel is near by M.G marg.

Cons:

That hotel was very clean

2025-03-28 via Nuitee
S
Sherpa review category business travellers in
10
Exceptional
Pros:

This hotel is good at all....... In gangtok i stay here for 1 day only....... But the staff is good at all they are helpful and kind...... The owner is also good his talking nature is good at all....... This hotel is near by mg mark so I like this hotel.... I suggest everyone to stay here....... Thanku palbhue for talking care of mee and giving me a directions to see the gangtok........ And the food is also delicious at all . The room is also clean.

2025-03-27 via Nuitee
B
Bernardo young couple nl
4
Ya
Pros:

Very good internet and the staff was nice and welcoming.

Cons:

The room smelled terrible

2025-02-20 via Nuitee
P
Pradip young couple in
6
The geyser in the room is not working.
Cons:

The geyser in the room is not working.

2025-02-20 via Nuitee
A
Abdul solo traveller in
8
Very good
2025-02-14 via Nuitee
T
Tashi review category business travellers in
10
Exceptional
2025-02-14 via Nuitee
K
Krishna solo traveller in
3
Poor
Pros:

The location and the food was nice.

Cons:

The room : When I entered the room it smelled like someone had peed all over the room and the bathroom. I had to tell the guy at the reception to spray some room freshener but even after that the smell didn't go away.

Geyser: I kept it on for more than 30 minutes and still didn't get any drop of hot water.

Charging ports: One port was broken and the other two were nearly dead.

TV remote: It was broken, hardly working and in addition someone had chewed the remote. But, they still kept that.

Cleanliness: Nothing was clean.

*I found a few stool particles on the toilet seat as well.

* I didn't complain about any of that to the staff cause mostly they were not on the desk and I was tired and stayed out late cause of the room's unhygien.

Definitely an experience.

I don't know with how many or what type of germs and viruses I got contaminated with but let's hope for good health.

2025-02-13 via Nuitee
R
Roy young couple in
8
Very good
2025-02-07 via Nuitee
R
Raj with friends in
10
Exceptional
2025-02-07 via Nuitee
A
Avik review category business travellers in
6
Pleasant
2025-02-02 via Nuitee
B
Bhargab solo traveller in
1
Bad
2025-01-24 via Nuitee
M
Md group in
10
Excellent
Pros:

A good facility at hotel , good budgetable for friends trip. Good owner behaviour.

Cons:

Approx All

2025-01-23 via Nuitee