Moro Ala Hotel Makkah

Hotels
7 (22 reviews)
6825 Prince Majid Bin Abdulaziz - Ar Rawdah District , Makkah , sa

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Facilities

Air conditioning
Room service
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Respectful staff
Clean organized environment
Good location
Cons:
Inconsistent service
Poor food quality
Room size issues

Categories

Cleanliness
6.21
Some reviews indicate cleanliness issues, particularly in service and overall environment.
Service
7.68
Mixed sentiments with some positive feedback on staff respect, but significant complaints about service quality.
Location
8.22
Positive remarks about the location, making it favorable for many guests.
Room Quality
6.67
A complaint about room size and comfort, affecting overall impression.
Amenities
7.2
Amenities were not specifically mentioned, assigned target average.
Value for Money
6.66
Issues with billing and breakfast quality have led to concerns over value.
Food and Beverage
6.21
Complaints about the breakfast service and limited food options.
Overall Experience
7.18
General feedback reflects a decent stay, though with several concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 00:38

Property Description

Convenient Location & Amenities

  • Strategically situated within 1.6 km of Masjid Al Haram and offering room service, Kayan Al Massi ensures a comfortable stay near key attractions in Makkah.

Modern Comfort

  • Guests can enjoy air-conditioned rooms with essential amenities like a flat-screen TV, a desk, and private bathrooms, providing a relaxing retreat after a day of exploration.

Free WiFi & 24-Hour Service

  • Stay connected with complimentary WiFi and take advantage of round-the-clock assistance from the friendly staff at the 24-hour front desk.

To experience a relaxing and convenient stay near Masjid Al Haram, book your room at Kayan Al Massi today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7
Based on 22 reviews
Cleanliness: 6.21
Service: 7.68
Location: 8.22
Room Quality: 6.67
Amenities: 7.2
Value for Money: 6.66
Food and Beverage: 6.21
Overall Experience: 7.18
N
Nashi • couple • sa
7
مكان جيد وجميل
Pros:

جيد

Cons:

لا يوجد ملاحظات

2026-03-21 • via Nuitee
A
Abdullah • extended_group • sa
1
2026-02-27 • via Nuitee
F
Fawzy • extended_group • kw
3
Pros:

مناسب

Cons:

مواقف السيارات غير متوفره لكل الناس

2026-02-26 • via Nuitee
R
Rania • couple • us
2
Very bad
Cons:

Its very faaaaaaaarrrrr almost 3 hours from haram
Not as described at all

2026-02-25 • via Nuitee
M
Muhammad • extended_group • sa
5
2026-02-25 • via Nuitee
A
Abdul • extended_group • in
10
2026-02-24 • via Nuitee
M
Moin Ul • extended_group • ca
7
2026-02-24 • via Nuitee
M
Moin Ul • extended_group • ca
7
2026-02-24 • via Nuitee
A
ABDUL VAHID • extended_group • sa
10
2026-02-22 • via Nuitee
M
Mohamed • couple • sa
1
2026-02-22 • via Nuitee
M
Moncef • family_with_children • ca
9
Pros:

Great respectful staff and clean organized environment

Cons:

Quite and clean

2026-01-02 • via Nuitee
A
Abid • couple • ae
8
Pros:

Overall it is good to stay here, parking is under maintenance (Visited December '25)

Most Turkish brothers and sisters are staying here and Turkish food is only available in hotel.

2025-12-27 • via Nuitee
I
Ismail • family_with_children • se
1
Fruktansvärt besviken
Pros:

Läget

Cons:

Service 0
Bekvämlighet 0
Renhet kass

2025-12-24 • via Nuitee
S
Sadullah • extended_group • ch
7
Cons:

Ich hatte ein 45 Quadratmeter grosses Zimmer mit fünf Betten gebucht. Bei meiner Ankunft im Hotel erhielt ich jedoch ein kleines Zimmer mit nur vier Betten. Nachdem ich mich beschwert hatte, wurde mir versichert, dass das Problem durch ein zusätzliches Bett im selben Zimmer behoben würde. Ich besprach die Angelegenheit täglich ausführlich mit dem Hotelpersonal, und schliesslich, am sechsten Tag, konnte ich in das vereinbarte Zimmer umziehen.

2025-12-16 • via Nuitee
H
Hezam • couple • ye
10
Pros:

شكرا على الاستضافه ... كامل الأشياء ممتازه انصح بزيارته

2025-12-03 • via Nuitee
عبدالعزيز • family_with_children • sa
7
2025-11-27 • via Nuitee
T
tamer121 • couple • sa
1
2025-11-27 • via Nuitee
فلاح • extended_group • sa
1
2025-11-24 • via Nuitee
M
mostafa • extended_group • sa
10
2025-11-24 • via Nuitee
A
Ahmad • family_with_children • sa
2
I want my extra money back
Pros:

Location good

Cons:

I booked hotel with breakfast but when I checked in they said breakfast not included so they take extra money breakfast also was not good

2025-11-22 • via Nuitee