Royce Residence KLCC by MUSAE Kuala Lumpur

Hotels
6.8 (7 reviews)
8 Jalan Yap Kwan Seng Royce KLCC by DM , Kuala Lumpur , my

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Soundproof rooms
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Good welcome
Very clean

Categories

Cleanliness
7.78
Tres propre
Service
7.25
Tres bon acceuil
Location
6.59
Standard quality for this hotel tier
Room Quality
6.54
Standard quality for this hotel tier
Amenities
6.57
Standard quality for this hotel tier
Value for Money
6.53
Standard quality for this hotel tier
Food and Beverage
6.58
Standard quality for this hotel tier
Overall Experience
6.55
Standard quality for this hotel tier
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-11 03:27

Property Description

Prime Location in Kuala Lumpur
Enjoy the convenience of staying in the heart of Kuala Lumpur at Royce Residence KLCC by MUSAE Kuala Lumpur.

Luxurious Amenities
Indulge in the outdoor swimming pool, fitness centre, and hot tub during your stay.

Comfortable Rooms with City Views
Relax in well-equipped rooms with modern amenities, including a flat-screen TV, private bathroom, and a balcony offering stunning city views.

Ready to experience luxury in Kuala Lumpur? Book your stay at Royce Residence KLCC by MUSAE Kuala Lumpur now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Wed, Mar 4, 2026 until Thu, Apr 16, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.8
Based on 7 reviews
Cleanliness: 7.78
Service: 7.25
Location: 6.59
Room Quality: 6.54
Amenities: 6.57
Value for Money: 6.53
Food and Beverage: 6.58
Overall Experience: 6.55
R
Raida • couple • fr
10
Pros:

Tres bon acceuil tres propre

2026-03-04 • via Nuitee
M
Monica • couple • es
8
Estupendo
2025-09-03 • via Nuitee
K
Kiyoshi • couple • my
7
2025-09-01 • via Nuitee
W
Wanxin • family with young children • au
3
Poor
2025-01-04 • via Nuitee
S
Suhaya • family with young children • my
8
Very good
2025-01-01 • via Nuitee
B
Bailey • with friends • my
5
WILL DEFINITELY NOT RETURNING
Pros:

The room is tidy and essentials are provided accordingly. The beds were very comfy and soft.

Cons:

1. Floors are not clean. You can feel like dirts on the floor when you walk bare feet.
2. Kitchen cutlery is dirty.
3. Worst receptionist/customer service I have ever met. Please send your customer-facing staffs for communication courses. The way they handle customers is extremely unprofessional. Imagine asking them "I don't have enough cash with me, is there an alternative?" and they responded "then you can leave the premise" while pointing outside. Even tried to chase me out using 4 bodyguards when I'm in the midst of dealing and solving issues with 3rd party agent. Not to mention about the guy who handles the booking via WhatsApp. Before checking in, it was written in the booking chat to either give them a call or drop them a text 10mins before arrival, and I chose to call as I was driving. The person ended my call 3 times. When he pickup the 4th call, he yelled and said "Whatsapp me!!!". What the hell? The way he reply Whatsapp is like retarded. When you ask them a proper question, he replied with a fullstop ".".

Very dramatic and brainless group of people. Please hire local. Broken English and bad attitude.

2024-12-26 • via Nuitee
P
Priya • review category business travellers • my
10
Very good and best hospitality service by the team.. thank you so much.
Pros:

I like the home and swimming pool alot...

2023-12-26 • via Nuitee