The Prime Canggu Bali by Kanaya Hospitality

Hotels
9.2 (671 reviews)
Jalan Munduk Catu , Canggu , id

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Luggage storage
Safety deposit box
Car hire
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Basic breakfast options
Traffic noise nearby

Categories

Cleanliness
9.34
Overall positive sentiment regarding cleanliness and spaciousness.
Service
9.81
Staff are extremely friendly and helpful, with specific mentions of Rai and Rini.
Location
9.35
Location is highly praised, in the heart of Canggu yet away from the busy road.
Room Quality
9.3
Rooms are spacious and comfortable with good amenities.
Amenities
8.83
Good facilities, but breakfast was basic and could use improvement.
Value for Money
8.79
Guests appreciate the overall value, though breakfast could be excluded to save costs.
Food and Beverage
8.34
Breakfast options were limited and not very tasty; the hotel could improve in this area.
Overall Experience
9.81
Guests had a fantastic overall experience with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:35

Property Description

Luxurious Accommodation: Enjoy air-conditioned rooms with modern amenities and a private bathroom ensuring a comfortable stay.

Great Location: Perfectly situated just 700 meters from both Batu Bolong Beach and Echo Beach, providing easy access to popular seaside destinations.

Exceptional Services: From airport transfers to room service, our 4-star hotel offers a range of services to cater to all your needs during your stay.

To book your stay at The Prime Canggu Bali and experience the best of luxury accommodation in Canggu, visit our website now!

Important information:

For reservations lasting two nights or more, the Christmas dinner is included in the price.

Minimum 2 night stay During Nyepi Day get 1x Times Dinner for 2 Person.

Compulsory Dinner is included on 31st December 2024.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 671 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 9.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.81
K
Kate • couple • au
10
Luxury retreat in Canggu
Pros:

Nice large spaces, excellent AC, water filter in house, welcome fruit and drink. The pool was lovely. Comfortable bed and pillows. Large spacious shower.

Cons:

Needed some towel rails and place to hang extra towels and bathers to dry as there are only two hooks in the bathroom

2026-04-04 • via Nuitee
J
Joe • solo_traveller • gb
9
Nice stay would reccomend
Pros:

The property was in the perfect location, very comfortable and the staff were the nicest. Breakfast was also amazing.

Cons:

If anything.. Slight mislead by the pool access photos as I did not have a balcony that directly accessed the pool, but my door opened onto the pool in the court yard

2026-04-04 • via Nuitee
E
Edvin Äolo • family_with_children • at
8
Pros:

Very friendly staff, almost too friendly

2026-04-04 • via Nuitee
Y
YUE • couple • cn
9
2026-04-03 • via Nuitee
M
Mihaela • couple • au
9
Perfect location and very friendly staff!
Pros:

Great location really close to lots of cafes and restaurants. Clean and comfortable and very friendly staff.

2026-04-03 • via Nuitee
S
singh • family_with_children • za
10
Walkable location
Pros:

The staff really went the extra mile to make our honeymoon special, especially Rai and Elza !Central and walkable location to beach, spas , shops etc !

2026-04-02 • via Nuitee
R
Randi • solo_traveller • no
10
Anbefales sterkt!
Pros:

Bra beliggenhet, hyggelig personale (spesielt Rai og Dian), og flotte rom!

Cons:

Litt harde senger, ellers veldig bra.

2026-04-02 • via Nuitee
C
Charlotte • couple • gb
10
2026-04-01 • via Nuitee
Q
Quentin • couple • fr
8
2026-03-27 • via Nuitee
E
Eda • couple • tr
10
Harika
Pros:

Konumu çok iyi, tertemiz ve benim için en önemlisi böceksiz bi otel. Meyve sepeti hediye bırakmışlar bayıldım, notu da hatıra olarak saklıyorum. Çok ama çok konforluydu kesinlikle tavsiye ederim. Balide iyi bir uyku çektiğim tek oteldi bir daha gidecek olursam kesinlikle burada kalırım.

2026-03-27 • via Nuitee
I
ismet • couple • cy
10
Pros:

Herşey çok güzeldi

2026-03-25 • via Nuitee
A
A_Ngawhika • family_with_children • au
10
2026-03-24 • via Nuitee
M
Maria • family_with_children • au
10
2026-03-18 • via Nuitee
R
Rebecca • couple • gb
9
Lovely staff and lovely hotel
Pros:

Clean lovely bedroom

Cons:

N/A

2026-03-16 • via Nuitee
J
Joep • couple • nl
7
2026-03-15 • via Nuitee
M
Marina • couple • it
10
Pros:

Hotel is located in a good place, there are a lot of cafes, restaurants and shops in walking distance.
The room was nice and clean. There was everything that I needed and the room service worked really fast, I had a cold at the time and ordered tea a 100 times.

Cons:

One downside for me was the poor sound insulation. I could hear everything people were saying outside, and I am a light sleeper.

Another thing is that they ask you to sign a paper in which you agree to pay for damaged linen if you bleed during your period. I know it’s not a pleasant situation, but a woman can’t control it when she is asleep and it just made me anxious during my stay.
And blood comes out easily, even if the stain is weeks old, as long as it is washed at a high temperature. I hope they wash all the linen at a high temperature after every guest for hygienic reasons.

2026-03-14 • via Nuitee
L
Luca • couple • de
10
Ein toller aufenthalt
Pros:

Sehr schöne Anlage, mit zentraler Lage, alles was notwendig ist, ist Flussläufig erreichbar.

2026-03-14 • via Nuitee
F
Frédéric • family_with_children • fr
9
Ravis !
Pros:

Nous avons passé 3 nuits dans ce superbe hôtel très bien situé. Nous avons été très bien accueilli par Dian et Rai qui ont été vraiment charmantes et adorables. La piscine est parfaite et les chambres également. Nous ne regrettons pas notre séjour dans cet hôtel et ne pouvons que le recommander. Encore un grand merci a Dian et Rai pour leur gentillesse !

Cons:

Rien a dire

2026-03-13 • via Nuitee
A
Andrea Lien • solo_traveller • th
10
Pros:

Oppholdet var helt nydelig! Stort, komfortabelt rom. Koselig takterasse og fellesarealer, med deilig basseng. Beliggenheten var bra, kort avstand til alt du trenger, men skjermet fra støy. Alle som jobber på hotellet var veldig gjestfri og vennlig, og gjorde sitt aller beste for at jeg skulle få et fint opphold. Takk til alle sammen, og en ekstra takk til Rai som var så hjelpsom og hyggelig!

2026-03-12 • via Nuitee
S
Sebastian • solo_traveller • au
10
Amazing experience and wonderful staff
Pros:

I really loved the location, and the rooms inside are beautiful, big and modern

2026-03-11 • via Nuitee