Suite Hotel Jardins Da Ajuda

Hotels
7.9 (4628 reviews)
Rua Nova Do Vale Da Ajuda , Funchal , pt

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good breakfast
Nice amenities
Helpful staff
Cons:
Old facilities
Cleanliness issues
Limited dining options

Categories

Cleanliness
7.23
Some reports of dirty carpets and issues with room facilities.
Service
8.7
Guests appreciated the helpful and friendly staff.
Location
7.74
Mixed feedback; some enjoyed the convenience while others found it too far from attractions.
Room Quality
7.19
Several comments indicate rooms are dated and require upgrades.
Amenities
8.22
Facilities like pools and entertainment were well-received.
Value for Money
8.18
Overall good value considering the services and location.
Food and Beverage
7.73
Breakfast received praise, but dinner selections were disappointing.
Overall Experience
8.2
Guests generally had a positive experience and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:58

Property Description

Indoor and Outdoor Pools:
Featuring excellent indoor and outdoor pools, our Madeira resort provides a perfect setting for relaxation and leisure. Guests can unwind in the tranquil waters or bask under the sun while enjoying the picturesque surroundings.

Scenic Views from Private Balconies:
Each room at Hotel Jardins Da Ajuda boasts a private balcony offering breathtaking views of the sea and mountains nearby. Perfect for enjoying a morning coffee or evening sunset, these balconies enhance the overall guest experience.

Dining Options and Entertainment:
Indulge in a delicious breakfast buffet each morning, followed by an exquisite à la carte menu for lunch and dinner. The on-site coffee shop by the pool and lively cocktail bar with entertainment shows ensure a memorable dining experience for our guests.

Book now to experience the perfect blend of luxury and leisure at Suite Hotel Jardins Da Ajuda in Madeira!

Important information:

Please note that all the extra beds are sofa beds.

When booking 5 rooms or more, different policies and additional supplements may apply.

The parking is open from 08:00 to 00:00.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 3 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 15 years old and over stay for € 16 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 4628 reviews
Cleanliness: 7.23
Service: 8.7
Location: 7.74
Room Quality: 7.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.2
D
Da Silva solo_traveller ve
10
Pros:

Esta cerca de todo, a solo 100 mts shoping forun, tiene restaurantes cerca, supermercados, el desayuno excelente y variado, las áreas de la piscina, los show en las noches.

Cons:

Tiene el parking a solo 100mts. Tiene una tarifa. No es gratis, tiene un horario para ingresar el vehículo.

2026-06-27 via Nuitee
A
abiola extended_group gb
8
Hôtel is a good hotel. They check you in upon arrival but keys are not issued until 3pm. So you either wait in their ver
Pros:

The swimming pool, jacuzzi and sauna!

Cons:

Cleanliness in the rooms, there were a lot of dust and cobwebs under the bed. The cleaner didn’t clean our room the next morning after checking in (I guess she must have calculated that it was a 2 night stay) but the room was set up for 3 so we needed one more towel. I had to go look for her to request extra towel.

2026-06-26 via Nuitee
R
Rafael extended_group es
5
Pros:

HABITACION BASTANTE GRANDE Y BUENAS VISTAS

Cons:

habitación, NEVERA PERDIAAGUA, MUCHO HUMEDAD EN LAS PAREDES, TENIA QUE PEDIR SIEMPRE GEL, PARA SER 4 ESTELLAS, NO LO CUMPLE, UN ASCENSOR SIEMPRE ROTO, MOQUETA VIEJA, PEDIR CAMBIO EN RECEPCION, NEGATIVO, PARKING DE PAGO

2026-06-26 via Nuitee
P
Pedro solo_traveller pt
4
Boa localização, mas as comodidades estão datadas e usadas.
Pros:

Localização e espaço

Cons:

Estado atual das instalações: o quarto tem a parede a desfazer-se, o elevador está com problemas, o chuveiro não deita água com pressão e em geral o hotel está super datado e usado.

2026-06-24 via Nuitee
P
Pawel solo_traveller pl
6
2026-06-22 via Nuitee
R
Ricardo couple pt
6
Pros:

O hotel está muito bem localizado e numa zona bastante agradável. Existe vários restaurantes próximo do hotel, lojas e supermercados. O pequeno almoço é muito bom com bastante variadade. Os funcionários foram excelentes a todos os niveis.

Cons:

Este hotel precisa de uma remodelação a nivel de quartos, movéis e casa de banho "antiquados" muito fora de uso e já pouco confortavel. Também tenho como nota negativa não ter uma cama de casal.

2026-06-21 via Nuitee
D
diana extended_group fr
6
Pros:

Le bar et les animations de nuit

Cons:

Le rapport qualité prix

2026-06-21 via Nuitee
A
Andreia family_with_children pt
10
Concerteza voltarei
Pros:

Variedade de pequeno almoço
Bom ambiente

Cons:

Nao houve nada negativo

2026-06-21 via Nuitee
A
Adam solo_traveller ie
8
2026-06-21 via Nuitee
N
Nelson.117 solo_traveller pt
10
2026-06-21 via Nuitee
M
Mauricio Correia couple pt
10
Hotel acolhedor, atendimento muito bom!
Pros:

Quartos super confortáveis!

2026-06-20 via Nuitee
D
Dusan family_with_children pt
4
Não foi positiva.
Pros:

Alongamento de 4 estrelas com aquelas condições já desatualizadas não faz sentido. Encontrei barata no quarto.

Cons:

As condições.

2026-06-19 via Nuitee
F
Federico couple it
1
2026-06-19 via Nuitee
P
Peter couple hu
9
2026-06-18 via Nuitee
J
Jose couple pt
10
Pros:

Tudo

2026-06-17 via Nuitee
G
Gearoid couple ie
10
2026-06-17 via Nuitee
E
Ethan solo_traveller gb
10
Great hotel!
Pros:

Lovely hotel in a good location close to Funchal. Nice bar and good breakfast selection. Room was massive and had everything you needed.

Looking forward to returning again soon.

2026-06-17 via Nuitee
R
Roger extended_group fr
7
2026-06-16 via Nuitee
M
Marielle couple nl
8
Fijne ruime kamer met keukentje en goede parkeergelegenheid
Pros:

Ruime kamer met keukentje en koelkast. Erg goedkoop parkeren in de parkeergarage, naast winkelcentrum. Uitgebreid ontbijtbuffet en vriendelijk personeel.

Cons:

Je mocht geen stuk fruit of lunchpakketje mee voor de hike

2026-06-14 via Nuitee
P
Peter couple hu
8
2026-06-11 via Nuitee