Suite Hotel Jardins Da Ajuda

Hotels
7.9 (4370 reviews)
Rua Nova Do Vale Da Ajuda , Funchal , pt

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good breakfast
Nice amenities
Helpful staff
Cons:
Old facilities
Cleanliness issues
Limited dining options

Categories

Cleanliness
7.23
Some reports of dirty carpets and issues with room facilities.
Service
8.7
Guests appreciated the helpful and friendly staff.
Location
7.74
Mixed feedback; some enjoyed the convenience while others found it too far from attractions.
Room Quality
7.19
Several comments indicate rooms are dated and require upgrades.
Amenities
8.22
Facilities like pools and entertainment were well-received.
Value for Money
8.18
Overall good value considering the services and location.
Food and Beverage
7.73
Breakfast received praise, but dinner selections were disappointing.
Overall Experience
8.2
Guests generally had a positive experience and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:58

Property Description

Indoor and Outdoor Pools:
Featuring excellent indoor and outdoor pools, our Madeira resort provides a perfect setting for relaxation and leisure. Guests can unwind in the tranquil waters or bask under the sun while enjoying the picturesque surroundings.

Scenic Views from Private Balconies:
Each room at Hotel Jardins Da Ajuda boasts a private balcony offering breathtaking views of the sea and mountains nearby. Perfect for enjoying a morning coffee or evening sunset, these balconies enhance the overall guest experience.

Dining Options and Entertainment:
Indulge in a delicious breakfast buffet each morning, followed by an exquisite à la carte menu for lunch and dinner. The on-site coffee shop by the pool and lively cocktail bar with entertainment shows ensure a memorable dining experience for our guests.

Book now to experience the perfect blend of luxury and leisure at Suite Hotel Jardins Da Ajuda in Madeira!

Important information:

Please note that on the 31st of December there is an optional New Years' Gala Dinner, at an extra cost. For more details please contact the property directly.

Please note that all the extra beds are sofa beds.

Please note that when booking more than 4 rooms, different policies may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 3 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 15 years old and over stay for € 16 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 4370 reviews
Cleanliness: 7.23
Service: 8.7
Location: 7.74
Room Quality: 7.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.2
M
marcel mihai solo_traveller ro
9
2026-04-25 via Nuitee
E
Elena couple es
9
Repetiría sin duda
Pros:

El hotel estaba muy bien ubicado. El desayuno muy completo, el personal muy amable y en general todo bien.

Cons:

Se podría actualizar el mobiliario y las moquetas de los pasillos

2026-04-25 via Nuitee
C
CAROLINE family_with_children fr
9
2026-04-25 via Nuitee
C
Comint solo_traveller pt
6
2026-04-25 via Nuitee
V
Valentina family_with_children bg
10
2026-04-25 via Nuitee
Z
Zouheir solo_traveller ma
7
Pros:

L'emplacement est exceptionnel

Cons:

Le petits déjeuners très limité et répétitif

2026-04-24 via Nuitee
M
Marta couple pl
10
2026-04-24 via Nuitee
M
Marloes solo_traveller nl
9
Top vakantie
Pros:

De locatie is super! Uitgebreid ontbijtbuffet.
De bedden waren vrij hard. Onze zoon sliep op een sofabed, dit kraakte enorm, dit werd direct verholpen door een ander bed te plaatsen.
Prima zwembaden

Cons:

De harde bedden

2026-04-24 via Nuitee
D
Dora family_with_children pt
10
Foi um fim de semana maravilhoso.
Pros:

O pequeno almoço foi muito bom e variado.

Cons:

De nada. Correu tudo bem.

2026-04-23 via Nuitee
B
Balogh family_with_children sk
9
2026-04-23 via Nuitee
M
Mónika solo_traveller hu
10
2026-04-23 via Nuitee
M
Monika couple no
9
Pros:

Przystanek autobusowy do miasta jak i na lotnisko koło hotelu
Blisko galeria i sklepiki.
W hotelu czysto basen i sauna wszystko ok śniadanie bardzo dobre - na ciepło i wędliny również owoce i ciasto .
Polecam

2026-04-22 via Nuitee
N
Nelson family_with_children pt
6
Razoavel
Pros:

Boa localização

Cons:

Nao tem qualidade para um hotel de 4 ☆☆☆☆

2026-04-22 via Nuitee
C
Carina couple pt
9
2026-04-22 via Nuitee
M
Marie family_with_children fr
6
Des chambres inconfortables et vieillissantes. Un jardin splendide trop peu mis en valeur. Excellent petit déjeuner. La
Pros:

Le jardin extérieur, le petit déjeuner la piscine extérieure.

Cons:

Des chambres inconfortables et très vieillottes, la seule jolie vue sur le jardin depuis le restaurant masquée par des rideaux.

2026-04-22 via Nuitee
F
Frédéric couple fr
6
Correct sans plus, pas à l'image d'un 4 étoiles.
Pros:

La situation géographique à proximité d'un transport.
La literie était confortable.

Cons:

L'accueil à la réception était froid de la part du réceptionniste.
La chambre est démodée et ne correspond pas à un produit 4 étoiles - pas de plateau de courtoisie, pas de contenant pour gel douche - hôtel pas très axé sur le développement durable - nous sommes encore avec des vieux produits d'accueils...... au lieu d'avoir des contenants adaptés au lavabo et à la baignoire. Pour un hôtel 4 étoiles, même pas une bouteille d'eau dans la chambre.

2026-04-22 via Nuitee
M
Martin solo_traveller dk
8
2026-04-22 via Nuitee
F
Ferreira couple pt
7
Foi boa acho que o pequeno almoço no último dia podiam ter colocado um iogurte ou ovo cozido
Pros:

O jacuzzi

Cons:

Não ter ginásio

2026-04-21 via Nuitee
L
Laura solo_traveller gb
9
2026-04-21 via Nuitee
O
Osvaldo solo_traveller pt
8
2026-04-21 via Nuitee