Suite Hotel Jardins Da Ajuda

Hotels
7.9 (4659 reviews)
Rua Nova Do Vale Da Ajuda , Funchal , pt

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good breakfast
Nice amenities
Helpful staff
Cons:
Old facilities
Cleanliness issues
Limited dining options

Categories

Cleanliness
7.23
Some reports of dirty carpets and issues with room facilities.
Service
8.7
Guests appreciated the helpful and friendly staff.
Location
7.74
Mixed feedback; some enjoyed the convenience while others found it too far from attractions.
Room Quality
7.19
Several comments indicate rooms are dated and require upgrades.
Amenities
8.22
Facilities like pools and entertainment were well-received.
Value for Money
8.18
Overall good value considering the services and location.
Food and Beverage
7.73
Breakfast received praise, but dinner selections were disappointing.
Overall Experience
8.2
Guests generally had a positive experience and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:58

Property Description

Indoor and Outdoor Pools:
Featuring excellent indoor and outdoor pools, our Madeira resort provides a perfect setting for relaxation and leisure. Guests can unwind in the tranquil waters or bask under the sun while enjoying the picturesque surroundings.

Scenic Views from Private Balconies:
Each room at Hotel Jardins Da Ajuda boasts a private balcony offering breathtaking views of the sea and mountains nearby. Perfect for enjoying a morning coffee or evening sunset, these balconies enhance the overall guest experience.

Dining Options and Entertainment:
Indulge in a delicious breakfast buffet each morning, followed by an exquisite à la carte menu for lunch and dinner. The on-site coffee shop by the pool and lively cocktail bar with entertainment shows ensure a memorable dining experience for our guests.

Book now to experience the perfect blend of luxury and leisure at Suite Hotel Jardins Da Ajuda in Madeira!

Important information:

Please note that all the extra beds are sofa beds.

When booking 5 rooms or more, different policies and additional supplements may apply.

The parking is open from 08:00 to 00:00.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 3 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 15 years old and over stay for € 16 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 4659 reviews
Cleanliness: 7.23
Service: 8.7
Location: 7.74
Room Quality: 7.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.2
P
Pham couple ch
7
Pros:

It was very close to the center in Funchal and everything we needed was in a walkable distance. The cleaning service was good, we appreciated coming back to a clean and well made bed.

Cons:

We found a bit of hair in the bathtub and toilet upon checking in. Also the air conditionier didn‘t really work properly, so it got quite hot during the night.

2026-08-08 via Nuitee
S
Shiri solo_traveller il
10
2026-08-07 via Nuitee
N
Noemi couple es
8
2026-08-07 via Nuitee
C
Christine family_with_children fr
8
Très bon séjour, très belle piscine, magnifique jardin
Pros:

Personnel accueillant et efficace. Très bel espace piscine très propre avec prêt de serviettes, parasols dans un beau jardin très bien entretenu rempli de bananiers et de fleurs.
Bon petit déjeuner. Balcon dans les chambres.
Très bien situé non loin de la Promenade, des lidos, accès à la plage de Formosa par le petit tunnel piéton creusé dans le rocher, et centre commercial juste au coin avec boutiques shopping et supermarché Pingo Doce ouvert tlj jusqu'à 23H.

Cons:

Salle de fitness pas opérationnelle. La déco de l'hôtel est un peu vieillotte et les lits un peu durs. Pas assez de couverts dans la kitchenette mais on s'est débrouillés. Chambre donnant sur l'avenue un peu bruyante, mais on avait une vue sur la mer. Très mauvais thé en sachets au petit déjeuner, pas bien grave j'ai utilisé le mien! (3ème photo pas valable)

2026-08-06 via Nuitee
A
Abdessamad extended_group ma
8
2026-08-06 via Nuitee
M
Marco couple it
10
2026-08-05 via Nuitee
N
Nicolas solo_traveller fr
8
2026-08-05 via Nuitee
C
cerqueira solo_traveller pt
9
2026-08-05 via Nuitee
E
Egri couple hu
9
2026-08-04 via Nuitee
W
Wojciech family_with_children pl
8
Bardzo fajny i udany wyjazd. Hotel spełnił moje oczekiwania.
Pros:

Lokalizacja na olbrzymi PLUS, blisko do plaży i wynajmu pojazdów. Wokół przepyszne restauracje. W hotelu basen kryty i otwarty. czysty, zadbany. Obsługa wyśmienita, miła. Stosunek jakość - cena: EKSTRA! . W hotelu jest kuchnia+lodówka. Można gotować samemu. Market 2 minuty w galerii handlowej. Klima w pokoju. Na pobliskich przystankach dużo autobusów + wycieczki objazdowe (warto skorzystać!).

Cons:

Śniadania - monotonia i przydałby się remont budynku, choć należy przyznać, że w pokojach jest bardzo czysto. Balkon od strony ulicy - bywało głośno, zwłaszcza, gdy lokalsi jeździli swoimi "pierdziołkami". Ale pokoje świetnie wygłuszone.

2026-08-04 via Nuitee
N
NatCat solo_traveller pt
9
2026-08-04 via Nuitee
C
Céline solo_traveller pt
9
2026-08-03 via Nuitee
M
Marcin family_with_children pl
7
W stosunku jakość do ceny jest ok.
Pros:

Widok z pokoju.

Cons:

Nieuprzejmy starszy Pan z basenu, brudne wykładziny na korytarzach jak by po zalaniu. Monotonne śniadania.

2026-08-03 via Nuitee
L
Lília solo_traveller pt
9
2026-08-02 via Nuitee
R
Rogerio Alberto family_with_children pt
8
Confortável
Pros:

Disponibilidade do pessoal

Cons:

A precisar de algum update

2026-07-25 via Nuitee
A
Andreia extended_group pt
10
2026-07-23 via Nuitee
N
Natalie couple fr
10
Parfait je viens dans cet établissement depuis 10 ans et je reviendrai.
Pros:

la proximité de tout.
La gentillesse du personnel et la disponibilité.

2026-07-23 via Nuitee
P
Petr extended_group cz
8
2026-07-22 via Nuitee
C
carlos bruno freitas solo_traveller pt
10
2026-07-21 via Nuitee
C
Cristina Alina solo_traveller be
6
Pros:

L'emplacement, l'horaire de la piscine et les cocktails au pool-bar

Cons:

La vétusté de la chambre, le manque de l'isolation phonique, on entendait les bruits de l'extérieur ( street view ) ,impossible de se reposer la nuit, une attitude assez indifférente du personnel, petit déjeuner répétitif et moyen comme qualité, rien de local ( exactement le même 10 jours), les horaires du parking qui fermait entre 24h00 et 8h00 donc pas possible de se garer ou sortir la voiture dans cet intervalle.

2026-07-21 via Nuitee