Suite Hotel Jardins Da Ajuda

Hotels
7.9 (4370 reviews)
Rua Nova Do Vale Da Ajuda , Funchal , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
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Review Highlights

Pros:
Good breakfast
Nice amenities
Helpful staff
Cons:
Old facilities
Cleanliness issues
Limited dining options

Categories

Cleanliness
7.23
Some reports of dirty carpets and issues with room facilities.
Service
8.7
Guests appreciated the helpful and friendly staff.
Location
7.74
Mixed feedback; some enjoyed the convenience while others found it too far from attractions.
Room Quality
7.19
Several comments indicate rooms are dated and require upgrades.
Amenities
8.22
Facilities like pools and entertainment were well-received.
Value for Money
8.18
Overall good value considering the services and location.
Food and Beverage
7.73
Breakfast received praise, but dinner selections were disappointing.
Overall Experience
8.2
Guests generally had a positive experience and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:58

Property Description

Indoor and Outdoor Pools:
Featuring excellent indoor and outdoor pools, our Madeira resort provides a perfect setting for relaxation and leisure. Guests can unwind in the tranquil waters or bask under the sun while enjoying the picturesque surroundings.

Scenic Views from Private Balconies:
Each room at Hotel Jardins Da Ajuda boasts a private balcony offering breathtaking views of the sea and mountains nearby. Perfect for enjoying a morning coffee or evening sunset, these balconies enhance the overall guest experience.

Dining Options and Entertainment:
Indulge in a delicious breakfast buffet each morning, followed by an exquisite à la carte menu for lunch and dinner. The on-site coffee shop by the pool and lively cocktail bar with entertainment shows ensure a memorable dining experience for our guests.

Book now to experience the perfect blend of luxury and leisure at Suite Hotel Jardins Da Ajuda in Madeira!

Important information:

Please note that on the 31st of December there is an optional New Years' Gala Dinner, at an extra cost. For more details please contact the property directly.

Please note that all the extra beds are sofa beds.

Please note that when booking more than 4 rooms, different policies may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 3 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 15 years old and over stay for € 16 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 4370 reviews
Cleanliness: 7.23
Service: 8.7
Location: 7.74
Room Quality: 7.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.2
R
richie • solo_traveller • gb
9
2026-05-23 • via Nuitee
D
Diletta • couple • gb
9
2026-05-23 • via Nuitee
L
Lawton • family_with_children • gb
10
Pros:

Not very hot

2026-05-22 • via Nuitee
I
INNA • family_with_children • pt
9
2026-05-21 • via Nuitee
A
Aanchal • solo_traveller • de
9
Great place to stay
Pros:

Really nice staff and rooms. I had no issues while staying there. There is also a bus stop right next to it where the Aerobus stops.

Cons:

Please include some more vegetarian options in the breakfast for people who don't eat meat.
The basic things - salt, pepper, oil in the kitchen would be very helpful.

2026-05-21 • via Nuitee
B
Bennseer • solo_traveller • gb
8
2026-05-21 • via Nuitee
V
Vitor • solo_traveller • gb
9
2026-05-20 • via Nuitee
C
CARLOS • extended_group • pt
8
2026-05-20 • via Nuitee
J
Justyna • family_with_children • pl
10
2026-05-20 • via Nuitee
K
Kristine • couple • fr
8
hôtel très agréable
Pros:

La chambre était spacieuse et propre. Elle donnait sur le jardin qui est magnifique. Nous sommes restés deux nuits et le ménage a été impeccablement fait.
La place de parking payante à un tarif très raisonnable.

Cons:

La moquette du couloir est plus que défraîchie et a besoin d'être remplacée. Le restaurant est très grand et bruyant en raison de la présence de nombreux groupes.
La procédure pour le parking est un peu compliquée au moment du départ (nécessité de revenir à l'hôtel pour rendre la carte et récupérer sa caution).

2026-05-20 • via Nuitee
I
Indira • family_with_children • pt
8
Gostei
Pros:

Jacuz

Cons:

A estrutura é antiga

2026-05-20 • via Nuitee
T
Teuneke • solo_traveller • nl
8
2026-05-20 • via Nuitee
L
Lawton • couple • gb
10
Very good
Pros:

Pool

Cons:

Meals not very hot

2026-05-20 • via Nuitee
R
Roman • couple • pt
5
2026-05-19 • via Nuitee
G
Geanina • solo_traveller • lu
8
2026-05-19 • via Nuitee
J
José Miguel • solo_traveller • es
5
Pros:

Todo

2026-05-19 • via Nuitee
S
Sam • couple • gb
8
2026-05-19 • via Nuitee
K
Klaudiusz • family_with_children • pl
6
2026-05-18 • via Nuitee
T
Tatiana • couple • ru
10
Pros:

Отличное местоположение

2026-05-18 • via Nuitee
K
Katty • solo_traveller • pt
3
Hotel de 2* mascarado de 4*
Pros:

Da localização e dos funcionários.

Cons:

Carpete nojenta. As coisas estão a cair aos bocados, chuveiro nem segura, ferrugem , salitre dentro do quarto, linha telefónica não funcionou e chamei a atenção e nem fizeram nada... Não há roupões para a piscina.. hotel de 2 estrelas mascarado de 4.
Tudo datado nada moderno... Não sei que critérios são usados para avaliar um hotel mas, este não é um 4* , nem pelo facto de ter piscinas. Pois até o tecto da piscina interior está remendado com "fita cola".

2026-05-18 • via Nuitee