Suite Hotel Jardins Da Ajuda

Hotels
7.9 (4148 reviews)
Rua Nova Do Vale Da Ajuda , Funchal , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good breakfast
Nice amenities
Helpful staff
Cons:
Old facilities
Cleanliness issues
Limited dining options

Categories

Cleanliness
7.23
Some reports of dirty carpets and issues with room facilities.
Service
8.7
Guests appreciated the helpful and friendly staff.
Location
7.74
Mixed feedback; some enjoyed the convenience while others found it too far from attractions.
Room Quality
7.19
Several comments indicate rooms are dated and require upgrades.
Amenities
8.22
Facilities like pools and entertainment were well-received.
Value for Money
8.18
Overall good value considering the services and location.
Food and Beverage
7.73
Breakfast received praise, but dinner selections were disappointing.
Overall Experience
8.2
Guests generally had a positive experience and expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:58

Property Description

Indoor and Outdoor Pools:
Featuring excellent indoor and outdoor pools, our Madeira resort provides a perfect setting for relaxation and leisure. Guests can unwind in the tranquil waters or bask under the sun while enjoying the picturesque surroundings.

Scenic Views from Private Balconies:
Each room at Hotel Jardins Da Ajuda boasts a private balcony offering breathtaking views of the sea and mountains nearby. Perfect for enjoying a morning coffee or evening sunset, these balconies enhance the overall guest experience.

Dining Options and Entertainment:
Indulge in a delicious breakfast buffet each morning, followed by an exquisite à la carte menu for lunch and dinner. The on-site coffee shop by the pool and lively cocktail bar with entertainment shows ensure a memorable dining experience for our guests.

Book now to experience the perfect blend of luxury and leisure at Suite Hotel Jardins Da Ajuda in Madeira!

Important information:

Please note that on the 31st of December there is an optional New Years' Gala Dinner, at an extra cost. For more details please contact the property directly.

Please note that all the extra beds are sofa beds.

Please note that when booking more than 4 rooms, different policies may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 3 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 15 years old and over stay for € 16 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 4148 reviews
Cleanliness: 7.23
Service: 8.7
Location: 7.74
Room Quality: 7.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.2
P
Petr • family_with_children • cz
10
2026-02-14 • via Nuitee
T
Tibor • family_with_children • hu
9
Nagyon jó választás volt, frekventált helyen van.
Pros:

Szép, tiszta, tágas szobák, nyugodt pihenés jellemezte a szállást. Könnyen megközelíthető volt és a közeli plaza is nagy előny volt. A kinti és a benti medencék szuperek voltak!

2026-02-13 • via Nuitee
S
Szilvia • couple • hu
8
2026-02-13 • via Nuitee
H
Heikki • couple • pt
9
2026-02-13 • via Nuitee
F
FRANCISCO • solo_traveller • pt
8
2026-02-12 • via Nuitee
I
Izabela • couple • me
10
Pros:

Pyszne śniadanie, duży wybór produktów, świetne ciasta. Miła i pomocna obsługa. Wygodne łóżka.

Cons:

Basen i sauna mogłyby być dłużej czynne.

2026-02-12 • via Nuitee
D
Dinis • couple • pt
10
2026-02-12 • via Nuitee
I
IVONE • family_with_children • pt
5
Pros:

Olá
Todos os funcionários com quem nos cruzamos foram extremamente simpáticos.

A parta das piscinas eram fabulosas e o vosso jardim de acesso a piscina exterior era extraordinário.

Cons:

O pequeno almoço não me surpreendeu, era sempre igual e uma escolha pouca variável.
Os quartos deveriam ter uma televisão para quem está na cama e as casa de banho era urgente uma remodelação, foi o que mais me incomodou a banheira tinha umas marcas a pressão da água era mínima e muitas marcas de calcária por toda a casa de banho.
Esta situação deixou-me bastante desagradada.

2026-02-11 • via Nuitee
C
Carina • couple • pt
10
Pros:

Incrível. Está super bem localizado. O staff super simpático e profissional. O pequeno almoço é incrível, tem uma variedade enorme, para todos os gostos. Com acesso a um jardim muito bonito e a uma piscina exterior. E também acesso a uma piscina interior. A própria decoração ainda se manter muito ligada às origens, atenção, tudo muito bem estimado. A limpeza mesmo muito em dia. Recomendo e certamente voltarei

2026-02-11 • via Nuitee
S
Sean • couple • gb
8
Decent value for money
Pros:

Very good value for money, twin room was larger than expected with a little kitchenette and we had a nice balcony with a view of Funchal in the distance. Staff were very friendly and the included breakfast filled a gap. Parking was very cheap, in an underground parking lot that the hotel arranged.

Cons:

It would have been nice to have some complimentary still water on arrival in the room and maybe some tea/coffee in the room - it makes a huge difference and would not be a big cost for the hotel to do. The fridge was also not very cold. Exterior and interior of the hotel could use some renovation but it's not something I cared too much about. Slight damp/sewage smell on the 6th floor corridor which disappeared after entering our room thankfully.

2026-02-11 • via Nuitee
C
Carlos • extended_group • pt
6
Pros:

bom p/almoço

Cons:

hotel a necessitar de obras, as alcatifas dos corredores nem diria que precisam de ser substituidas, diria mesmo que devem ser prejudicial à suade dos hospedes....evidencia de inundações e cheiros terriveis....!!!!

2026-02-10 • via Nuitee
L
luis • couple • pt
7
Razoável
Pros:

Localização

Cons:

O peso dos anos,e qualidade de alguns alimentos no pequeno-almoço por exemplo os sumos…

2026-02-10 • via Nuitee
K
Krzysztof • family_with_children • pl
8
2026-02-10 • via Nuitee
L
Liliana • couple • pt
4
Pros:

A localização é boa, perto de tudo! O quarto era espaçoso e o atendimento foi muito bom!

Cons:

Achei que o pequeno almoço tinha pouca oferta e os quartos precisam de uma limpeza mais profunda.

2026-02-09 • via Nuitee
S
Sándor • couple • hu
9
Ár-érték arányban nagyon megfelelő szálloda
Pros:

A szállást az elhelyezkedése miatt választottuk. Bár a szoba berendezése nem modern, az ágy, a vizes blokk nagyon jól működött, volt egy kis konyha rész, amiből a hűtőt tudtuk jól kihasználni. A takarítás kifogástalan. A szoba csendes volt, kis erkéllyel. Parkolási lehetőség a szálloda épülete alatt 3 EUR/nap ellenében biztosított volt. A személyzet kedves és segítőkész. A reggeli megfelelő volt.

Cons:

Nem volt ilyen.

2026-02-09 • via Nuitee
A
Afonso • couple • pt
1
2026-02-09 • via Nuitee
G
golopeti • couple • hu
8
Pros:

Tiszta helyiségek. Jó fekvés. Kellemes SPA. Jó reggeli.

2026-02-08 • via Nuitee
R
Rui • couple • pt
9
2026-02-08 • via Nuitee
J
Joao Pedro • couple • pt
8
2026-01-31 • via Nuitee
M
Marco • family_with_children • pt
6
Pros:

Localização. Staff muito simpático. Limpeza.

Cons:

Pequeno almoço. Instalações antigas a precisar de renovação, especialmente o quarto

2026-01-31 • via Nuitee