The Raj Palace

Hotels
•
Independent
8.8 (5 reviews)
Jorawer Singh Gate, Amer Road, Jaipur, Rajasthan, 302002 , Jaipur , IN
91-1412634077

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Facilities

Free breakfast
Meeting rooms
Full-service spa
Front entrance ramp
Health or beauty spa nearby
Proposal/romance packages available
Free WiFi
24-hour front desk
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Fantastic service
Great location
Spacious rooms
Helpful staff
Cons:
Maintenance issues
Expensive price
Lack of luxury

Categories

Cleanliness
7.8
Guests appreciated the cleanliness of the rooms, with some minor mentions of maintenance issues.
Service
8.3
Fantastic service was highlighted by many guests, with few complaints about wait times.
Location
8.1
The hotel's proximity to key landmarks and public transport was well-received by guests.
Room Quality
7.6
Rooms were considered spacious and comfortable, though they needed some work to fit the luxury category.
Amenities
7.2
Satisfactory amenities were provided, with the gym and pool being highlighted positively.
Value for Money
6.9
Mixed feelings about the price, with some guests feeling it was high for the services offered.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although some guests desired more variety.
Overall Experience
7.9
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 19:00

Property Description

Luxurious Spa Services
Indulge in massages, body treatments, and facials at our exquisite spa.

Recreational Oasis
Enjoy the 24-hour health club, outdoor pool, and in-room fitness options for your leisure.

Top-Notch Dining and Services
Savor delicious meals at 2 restaurants, unwind at the bar/lounge, and benefit from 24-hour room service. Book now to experience opulence at The Raj Palace in Jaipur.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Private host property

Location

Guest Reviews

8.8
Based on 5 reviews
Cleanliness: 7.8
Service: 8.3
Location: 8.1
Room Quality: 7.6
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 7.9
J
jackie • partner
10
Pros:

Excellent in every aspect

2025-03-19 • via Nuitee
A
Anthony
10
Truly outstanding
Pros:

Fantastic service and a wonderful bedroom in a beautiful hotel with great facilities

2025-03-02 • via Nuitee
N
Nayan • family
6
Pros:

The architecture & spatial configuration is amazing.
But needs a lot of work to fit the luxury category.
Very very average property

2025-02-08 • via Nuitee
R
Richard
10
Brilliant place to stay
Pros:

Truly amazing all staff were so helpful

2025-02-07 • via Nuitee
N
Nandith • family
2
Pros:

A Disappointing and Misleading "Luxury" Experience

Our stay at the Raj Palace was the most disappointing, so much so that we cut our stay short and moved to a different hotel. While the facility itself was clean and the staff friendly, it fell dramatically short of its 5-star billing.

This hotel markets itself as a 5-star experience in a 200-year-old palace, but the reality is far from the truth. It’s been poorly maintained and lacks basic 5-star amenities. We encountered issues with inadequate heating, relying on noisy portable heaters instead of proper climate control. The towels, bed sheets all have yellowing vs clean whites and uncomfortable mattress. No HVAC, cold marble floors with no rugs.

The hotel's day trip service is another area of concern. The assigned drivers charge exorbitant rates (Rs. 5000 for half day, Rs. 9000 for full day) and take guests to places where they clearly have connections, pushing tourists towards overpriced activities and products. We felt misled and exploited by this service. Exploring Jaipur independently with an outside taxi proved to be cost-effective.

The hotel boasts numerous awards and accolades, but these seem to be from a bygone era. The decor, wallpaper, and facilities appear outdated and haven't been properly maintained. It's evident that the hotel is clinging to past glories while failing to meet 5 star rating. While the complimentary breakfast was decent, not in 5-star worthy, the cocktails were terrible.

Not Recommend!

2025-01-07 • via Nuitee