Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Responsive and welcoming service
Excellent location
Cons:
Some difficulty with entry system codes
Would have liked more drawer space

Categories

Cleanliness
9.23
Guests frequently mentioned the rooms were very clean and well-maintained.
Service
9.7
Hosts were responsive and welcoming, contributing to a positive experience.
Location
9.64
Excellent location for access to bars, restaurants, and walking distance attractions.
Room Quality
9.39
Rooms were spacious, comfortable, and equipped with necessary facilities.
Amenities
9.02
Facilities like gym and laundry were appreciated, although some lacked drawer space.
Value for Money
9.18
Guests felt the quality and amenities provided good value for the price.
Food and Beverage
8.73
No specific comments regarding food, assumed standard quality for this hotel tier.
Overall Experience
9.5
Overall positive sentiments with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:58

Property Description

Stunning Views over the Harbour - Enjoy breathtaking views of the harbour from our luxury apart-hotel located on the promenade in Douglas.

Luxurious Suites with Fully Equipped Kitchen - Indulge in one of our 15 unique suites, each featuring a double bed, a sofa-bed, and a fully-equipped kitchen to ensure a comfortable stay.

Dining Options - Whether you prefer dining at our Coast restaurant or exploring local eateries in Douglas, we have dining options to suit every palate.

Book now to experience luxury by the harbour at our apart-hotel in Douglas.

Important information:

If you intend to arrive out of normal business hours (08:30-17:00) please confirm your arrival time with The Town House so they can make sure the duty manager can meet you.

If booking on the day of arrival, please call to confirm your booking.

For reservations of more than 3 nights or more than 2 rooms, The Town House will charge a deposit.

A welcome pack including basic breakfast items is included in the the room rate.

Please note that the maximum occupancy for any of the apartments is 4 guests.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 82 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.64
Room Quality: 9.39
Amenities: 9.02
Value for Money: 9.18
Food and Beverage: 8.73
Overall Experience: 9.5
M
Melissa family_with_children ca
10
Wonderful Apartment in Isle of Man!
Pros:

Perfect location, the suite was so clean & comfortable and the staff was so kind and incredibly helpful.

Cons:

Nothing!

2026-01-20 via Nuitee
L
Laurie couple gb
10
everything was wonderful
Pros:

Beautiful decor. Very clean and comfortable. Well equipped. Wonderful sea view with dining table arranged to make the most of it. It was the best hotel we have ever stayed at.

Cons:

Would have liked some drawer space for clothing.

2026-01-19 via Nuitee
K
Kathryn family_with_children gb
9
Perfect stay with a family, would definitely book again
Pros:

A lovely sea view room. Very clean. Sofa bed easy to assemble.

2026-01-19 via Nuitee
S
Sioned couple gb
10
2026-01-19 via Nuitee
X
Xuan Phuong family_with_children gb
10
Pros:

Very good

2026-01-19 via Nuitee
J
James family_with_children es
10
Pros:

This is an excellent place to stay. Since we arrived off-season, we were upgraded from a Junior Suite to a Two-bedroom Suite. A beautiful suite with a beautiful view and very useful facilities (such as gym and laundry room).

2026-01-19 via Nuitee
C
Chris solo_traveller gb
9
Nice stay
Pros:

Booked for a business booking, guys were very happy with the place. Clean, as described and very reasonably priced. Hosts were very responsive and welcoming. Thank you!

Cons:

All good.

2025-11-17 via Nuitee
C
Carol couple gb
9
easy
Pros:

perfect bolt hole , well equipped and good location

2025-11-04 via Nuitee
A
Andrea family_with_children gb
9
We love the Town House.
Pros:

Excellent location, spacious and. Comfortable.
The rooms are clean, beds are Comfortable and the facilities are good.

2025-10-20 via Nuitee
E
Emma family_with_children au
10
2025-10-06 via Nuitee
T
Tiziano extended_group ch
9
2025-09-18 via Nuitee
I
Iona solo_traveller ie
7
2025-09-12 via Nuitee
K
Katherine extended_group gb
8
Very enjoyable, easy walking distance to town.
Pros:

Excellent location. Good parking.

2025-09-11 via Nuitee
S
Sally family_with_children ie
10
Fantastic weekend. I highly recommend the Town House.
Pros:

Comfortable. Spotlessly clean. Fully equipped. Fantastic location. Lovely helpful staff.

Cons:

Nothing to not like

2025-09-09 via Nuitee
G
Gary extended_group gb
10
Great location, lovely views.
Pros:

We stayed at the townhouse for the Manx racing, the location was very good for us walking distance to bars and restaurants, walking distance to the ferry. Would stay again.

Cons:

Some of our us found the entry system difficult after being out for a drink. The 3 separate codes were difficult for them. Maybe 1 card to scan the lock would be easier.

2025-09-01 via Nuitee
K
Karen family_with_children gb
10
Really enjoyable stay in a great apartment.
Pros:

Great apartment & very clean.
Staff very friendly & helpful.
Great welcome pack supplied
Great location .. easy walking distance to town & restaurants

Cons:

Nothing to dislike

2025-08-30 via Nuitee
A
andrew extended_group gb
10
only one word to say excellent.
Pros:

very convient for shops,friendly staff every thing you need for a weekend stay would next time would book for a week home from home lovely apartment would recommend family and friends to stay their.

Cons:

nothing, first class.

2025-08-26 via Nuitee
M
Maria Giulia solo_traveller es
9
Nice, clean and cozy. Great experience
Pros:

Very clean and cozy, the staff is very responsive and kind. There's attention for details.

Cons:

As an improvement, I'd be good to have the kitchen equipped with salt, pepper and a masher. The toilet flush is a bit weak.

2025-08-21 via Nuitee
S
Samantha extended_group gb
10
Pros:

Ideal location. Very clean. Friendly staff.

Cons:

Nothing. It was excellent

2025-08-17 via Nuitee
A
Alan couple gb
8
2025-08-16 via Nuitee