Atour Light Hotel Shanghai Jing'an Natural History Museum, Suzhou River Bank

Hotels
9.2 (72 reviews)
No. 1419, South Suzhou Road , Shanghai , cn

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Facilities

Free wired internet
Internet access

Review Highlights

Pros:
Very clean and well-maintained
Good location with nearby amenities
Cons:
Language barrier with staff
Issues with small room sizes

Categories

Cleanliness
9.68
Most reviews indicate that the hotel is very clean and well-maintained.
Service
8.65
Mixed sentiments; some guests reported language barriers and issues with communication.
Location
10
Guests appreciate the location's proximity to nice areas, despite some distance from the station.
Room Quality
8.14
Negative comments about small rooms with no windows indicate issues with room quality.
Amenities
9.67
Positive feedback regarding available amenities like free laundry and breakfast options.
Value for Money
9.13
Some feedback regarding room size and service suggests it may not meet expectations for all guests.
Food and Beverage
8.68
Guests enjoyed breakfast but mentioned a lack of variety for different dietary preferences.
Overall Experience
9.67
Overall positive experiences, with a few concerns improving the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:07

Property Description

Convenient Location
Modern Amenities
Comfortable Rooms

To experience all this and more, book your stay at Atour Light Hotel Shanghai Jing'an Natural History Museum now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 72 reviews
Cleanliness: 9.68
Service: 8.65
Location: 10
Room Quality: 8.14
Amenities: 9.67
Value for Money: 9.13
Food and Beverage: 8.68
Overall Experience: 9.67
S
Sergey • couple • kz
7
улучшить качество уборки номеров.
Pros:

Персонал и завтраки были норм.

Cons:

Плохо убирали в номере. номера не чистые как и окна. уборка на троечку. Запах сигарет при заезде, он исчез в течении дня. Но при заезде был ощутим

2026-03-16 • via Nuitee
A
Aikaterini • couple • gr
9
Loved our stay in Shanghai, we both enjoyed it
Pros:

Very clean, nice staff, despite the poor English they we very helpful, tasty breakfast with lots of options.
We enjoyed our stay!

2026-03-16 • via Nuitee
T
The Dung • couple • au
9
2026-03-11 • via Nuitee
W
Wang • solo_traveller • au
9
2026-03-10 • via Nuitee
S
Sulav • couple • np
10
2026-03-02 • via Nuitee
S
Sulav • couple • np
10
2026-03-02 • via Nuitee
M
Mauricio • couple • mx
9
Pros:

Location and hotel facilites are comfortable

2026-01-20 • via Nuitee
C
Catharinus • extended_group • nl
9
Eenvoudig, schoon hotel op een hele leuke locatie langs Suzhou Creek nabij leuke restaurantjes en barretjes.
Pros:

Locatie

Cons:

Ontbijt kan iets uitgebreider, iets uitgebreider: bv. Variëteit broodjes, yoghurt naturel, en beter koffiezetapparaat.

2026-01-19 • via Nuitee
A
Alvaro • extended_group • es
8
Bien
Pros:

Todas las instalaciones estaban muy bien cuidadas, nuevas y muy limpio.

Cons:

Aunque el personal es súper servicial y agradable no hablan ningún idioma internacional. Sólo Chino.

2026-01-19 • via Nuitee
D
Daria • couple • ru
7
В целом, все было хорошо: чисто и недалеко от центра, но я бы не вернулась в эту гостиницу.
Pros:

Локация хорошая, близко к центру. Хорошо докладывали принадлежности и воду,
Уборка каждый день.

Cons:

Район рядом с гостиницей неуютный, не понравилось, что в номер заходишь через ванную комнату. Завтрак разнообразный, но в помещении очень пахнет китайской едой, иногда неприятно.

2026-01-10 • via Nuitee
M
Marta • couple • es
9
BUEN SERVICIO Y COMODIDAD
Pros:

La ubicación, el desayuno y el personal

Cons:

La habitación sin ventana no la quisimos es muy calurosa y cambiamos pagando suplemento

2026-01-04 • via Nuitee
M
Mahalia • solo_traveller • th
10
Short stay
Pros:

Clean room, hot shower, 15 minutes drive from the Bund. Good breakfast

Cons:

Everything was okay

2026-01-02 • via Nuitee
J
Jocelyn • couple • gb
9
2026-01-01 • via Nuitee
J
Jocelyn • couple • gb
9
2026-01-01 • via Nuitee
L
Lei • couple • cn
7
Pros:

Das Frühstück und das Personal

Cons:

Die Ausgestaltung .
Wir haben eins mit einem großen Zimmer an der Seite vom Fluss gebucht, aber die Angestellte hat uns ein Zimmer mit kleinem Fenster im Hof gegeben.

2026-01-01 • via Nuitee
W
Wouter • couple • be
3
No windows, everything smells like smoke, no airco
Pros:

Friendly staff, easy to reach

Cons:

No windows, everything smells like smoke, no airco

2025-12-30 • via Nuitee
A
Anna • solo_traveller • pl
8
Dobry hotel blisko atrakcji i świetnie skomunikowanego metra. Piękny spacer wzdłuż rzeki.
Pros:

Fajny hotel - dobre miejsce - nie jest tak głośno jak bliżej miejsc turystycznych. Super blisko do Fotografiska. Piękny spacer wzdłuż rzeki.

Cons:

Śniadanie przede wszystkim w stylu Chińskim - mało opcji do wyboru. Obsługa nie mówi po angielsku - ale dają sobie świetnie radę z translatorami.

2025-12-29 • via Nuitee
G
Guilherme • couple • de
10
Fantastic stay!
Pros:

Great hotel, in a perfect and quiet location.
The staff is fantastic, everyone is so kind and accommodating!

Breakfast was also great, huge plus for the lady who makes the noodles, her smile in the morning always made my day :)

Cons:

Nothing in particular.

2025-12-23 • via Nuitee
R
Rena • family_with_children • my
6
2025-12-14 • via Nuitee
V
Viktoria • solo_traveller • it
10
2025-12-13 • via Nuitee