Atour Light Hotel Shanghai Jing'an Natural History Museum, Suzhou River Bank

Hotels
9.2 (115 reviews)
No. 1419, South Suzhou Road , Shanghai , cn

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Very clean and well-maintained
Good location with nearby amenities
Cons:
Language barrier with staff
Issues with small room sizes

Categories

Cleanliness
9.68
Most reviews indicate that the hotel is very clean and well-maintained.
Service
8.65
Mixed sentiments; some guests reported language barriers and issues with communication.
Location
10
Guests appreciate the location's proximity to nice areas, despite some distance from the station.
Room Quality
8.14
Negative comments about small rooms with no windows indicate issues with room quality.
Amenities
9.67
Positive feedback regarding available amenities like free laundry and breakfast options.
Value for Money
9.13
Some feedback regarding room size and service suggests it may not meet expectations for all guests.
Food and Beverage
8.68
Guests enjoyed breakfast but mentioned a lack of variety for different dietary preferences.
Overall Experience
9.67
Overall positive experiences, with a few concerns improving the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:07

Property Description

Convenient Location
Modern Amenities
Comfortable Rooms

To experience all this and more, book your stay at Atour Light Hotel Shanghai Jing'an Natural History Museum now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 115 reviews
Cleanliness: 9.68
Service: 8.65
Location: 10
Room Quality: 8.14
Amenities: 9.67
Value for Money: 9.13
Food and Beverage: 8.68
Overall Experience: 9.67
V
Virginie • couple • ch
8
Pros:

Breakfast, washing machine

2026-07-25 • via Nuitee
J
Jose Ramon • solo_traveller • es
9
Pros:

La amabilidad del personal de recepción

Cons:

Nada

2026-07-21 • via Nuitee
J
João • family_with_children • qa
9
Cons:

Almofadas e colchões muito bons.

2026-07-20 • via Nuitee
V
Viktoriia • couple • ru
9
2026-07-20 • via Nuitee
T
Thula • solo_traveller • za
7
2026-07-19 • via Nuitee
Y
YIYUN • couple • us
10
Pros:

Super good location, and excellent staff!

Cons:

The room is a bit small

2026-07-19 • via Nuitee
D
Daniela • couple • de
10
2026-07-17 • via Nuitee
S
Sylvain C • solo_traveller • ca
7
Pros:

Grande chambre.

Cons:

Le personnel.

2026-07-14 • via Nuitee
N
Norma • solo_traveller • mx
10
A truly great hotel!!
Pros:

This has been one of my favorite hotels. The staff was friendly and efficient, the room and common areas were clean, everything was perfect! The breakfast was so good, there were so many things to choose from, and coffee and juices... pretty great! At night they offer complimentary food as well, which was very convenient and nice of them. There is free laundry service too. Oh and the location is very very good, there is a river just in front and you can easily take the public transport nearby. Definitely recommend.

2026-07-10 • via Nuitee
G
GIOVANNA • solo_traveller • it
9
Pros:

Tuttp

2026-07-08 • via Nuitee
H
Hao • extended_group • tw
10
2026-07-06 • via Nuitee
T
Tiago • solo_traveller • br
9
Pros:

O café da manhã era muito bom! A moda chinesa. O conforto da cama e os travesseiros. A localização.

Cons:

O staff fala pouco inglês, e recorre aos tradutores simultâneos. Não é um problema, apenas uma observação, até porque são muito gentis e se esforçam para resolver os problemas. Precisei trocar de quarto pois no que fiquei inicialmente tinha cheiro de cigarro.

2026-07-01 • via Nuitee
S
Shokhrukh • extended_group • uz
10
2026-06-29 • via Nuitee
S
Shokhrukh • solo_traveller • uz
10
2026-06-29 • via Nuitee
S
Shokhrukh • couple • uz
10
2026-06-29 • via Nuitee
P
Pnina G. • solo_traveller • il
9
2026-06-29 • via Nuitee
V
Veniamin • extended_group • uz
8
2026-06-29 • via Nuitee
A
Aigul • couple • kz
10
Pros:

Расположение, персонал, интерьер

Cons:

В номере не было окна

2026-06-28 • via Nuitee
C
Cherral Chan • solo_traveller • my
10
2026-06-24 • via Nuitee
M
Marcus • solo_traveller • de
7
2026-06-23 • via Nuitee