Super Hotel O Civil Lines Dharamshala formerly City Plaza

Hotels
•
OYO Rooms
6.4 (23 reviews)
206, Butail Complex College Road, Civil Lines, Dharamshala , Dharmsala , in
n/a

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Shared lounge/TV area
Shared kitchen
See all facilities

Review Highlights

Pros:
Friendly staff
Good service
Great location
Spacious rooms
Good food
Cons:
Issues with cleanliness and maintenance
Limited amenities
Varied room sizes from advertisements

Categories

Cleanliness
6.5
Mixed reviews regarding cleanliness, with some guests expressing concerns about room cleanliness and maintenance.
Service
8.3
Service was generally appreciated by guests, with many highlighting the cooperative and friendly staff.
Location
8.3
The hotel's location was praised for being convenient and near key landmarks, although some guests noted it required a short walk from the main road.
Room Quality
7.8
Rooms were described as spacious, comfortable, and modern by many guests, although discrepancies between room sizes as advertised and actual sizes were noted.
Amenities
7.2
Guests found the amenities provided satisfactory, particularly mentioning good food and helpful staff, while some noted issues like non-working phones and Wi-Fi.
Value for Money
7.4
Reviews regarding value for money were mixed, with some guests considering the hotel a great deal for the price, while others found certain aspects to be lacking compared to the cost.
Food and Beverage
7.8
Food and beverage services received positive feedback overall, with guests appreciating the quality of food and service, though some suggested more variety.
Overall Experience
7.9
Most guests had a positive overall experience, praising the friendly staff and enjoyable stay, though some highlighted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 23:00

Property Description

Convenient Location
Located just 1.3 km from HPCA Stadium, Super Hotel O Civil Lines Dharamshala offers easy access to nearby attractions in Dharmsala.

Comfortable Rooms
Enjoy air-conditioned rooms with free WiFi, a seating area, and a flat-screen TV with cable channels for a relaxing stay.

Delicious Dining Options
Guests can savor a continental breakfast and authentic Indian cuisine at the on-site restaurant for a delightful culinary experience.

For a memorable stay in Dharmsala, book your room at Super Hotel O Civil Lines Dharamshala today!

Check-in and check-out hours:

Location

Guest Reviews

6.4
Based on 23 reviews
Cleanliness: 6.5
Service: 8.3
Location: 8.3
Room Quality: 7.8
Amenities: 7.2
Value for Money: 7.4
Food and Beverage: 7.8
Overall Experience: 7.9
D
Deep • young couple • in
1
Bad
2025-07-15 • via Nuitee
M
María • solo traveller • co
4
Disappointing
2025-05-29 • via Nuitee
C
Chandel • family with young children • in
4
Disappointing
2025-05-18 • via Nuitee
N
Norhanita • family with young children • my
6
Pleasant
2025-05-18 • via Nuitee
R
Rosnani • young couple • my
6
need to take care of cleanest
Pros:

Old hotel and very basic ammenities. cleanest is not as expectation

Cons:

No toilet paper
Toilet not clean enough - the floor , door and WC not well take care
location hotel - need to walk from the main road. hidden or behind of the buiding
old building and facilities

2025-05-10 • via Nuitee
S
Sameer • young couple • in
6
Pleasant
2025-05-07 • via Nuitee
K
Khanna • family with young children • in
1
Fraud with customer by booking.com or hotel
Pros:

I am go for check in they say I can't give us room he says booking app is foolish they say give us extra money totally fraud i like only location because this location near cricket stadium but my experience is worst

Cons:

One people in reception they say booking app is fraud they say please can't book hotel on booking app my experience is worst first thing I book hotel 4 to 5 days advance booking because I go for cricket match see but hotel disappointed me one thing I remember he says I will give u another room u give me five thousand he say me again and again booking app is fraud he says don t trust app he foolish the people but last or least please strictly action on these fake hotel worst experience

Then I book hotel on another app MakeMyTrip my experience is very very good.

2025-05-05 • via Nuitee
P
Prashant • with friends • in
2
Not worth it
Pros:

Staff was good and cooperative, location was also good

Cons:

Phones were not working, wifi was not working, cleanliness was not good washroom jets was not working life was also struggling and the rooms were different from as shown in the pictures they look big but they were very small

2025-05-05 • via Nuitee
S
Sp • review category business travellers • in
5
Passable
Pros:

Food

Cons:

Cleanliness

2025-03-13 • via Nuitee
R
Rajneesh • young couple • in
10
Hotel interior was also nice Good experience overall
Pros:

good in terms of food. excellent rooms. modern. location is perfect and staff is also good.

2025-03-05 • via Nuitee
L
Lekhram • solo traveller • in
10
A Cozy, Comfortable, and Memorable Stay
Pros:

Right from check in to check out. The service is excellent. The rooms are very spacious and clean.

2025-02-28 • via Nuitee
S
Shrutika • young couple • in
10
Safe and Secure
Pros:

Hotel felt very secure, and all the safety measures were well in place

2025-02-27 • via Nuitee
V
Vikram • family with young children • in
10
A Rejuvenating Stay
Pros:

The hotel provides a refreshing experience with its relaxing vibe, spa services, and friendly staff

2025-02-25 • via Nuitee
N
Nikhil • family with young children • in
10
Inspiring Design and Unmatched Comfort
Pros:

professional and warm personality made our stay even very pleasant.

Cons:

NA

2025-02-24 • via Nuitee
R
Ruchi • family with young children • in
10
A Great Hotel Experience You Won’t Forget
Pros:

Wonderful stay, very cooperative staff and especially the front desk understands your requirements.

Cons:

NA

2025-02-23 • via Nuitee
V
Vishwanath • solo traveller • in
10
Functional place - great value for money
Pros:

Service is good, clean and the staff are courteous

2025-02-22 • via Nuitee
B
Butler • young couple • de
10
Exceptional
2025-02-13 • via Nuitee
G
Gupta • young couple • in
1
Warm water for bath not available, no kitchen, no tea kit available I'm room
Pros:

Kitchen was not available hence no breakfast provided, even hot water supply for bath not available

Cons:

Except manager of hotel every thing was use less

2025-01-13 • via Nuitee
D
Dushant • review category business travellers • in
5
Passable
2025-01-10 • via Nuitee
N
Nawal • family with young children • in
5
Passable
2024-12-19 • via Nuitee