TownePlace Suites by Marriott Fayetteville N / Springdale

Hotels
TownePlace Suites by Marriott
7.4 (44 reviews)
5437 South 48th Street , Johnson , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable room
Good breakfast
Cons:
Dirty plates and cutlery
Towels smelled
Bedbugs found

Categories

Cleanliness
5.48
There were many dirty plates and cutlery, towels smelled, and noted bedbugs.
Service
8.95
Staff was friendly and check-in staff were nice.
Location
8.99
Standard quality for this hotel tier.
Room Quality
7.44
Room was big and bed was comfortable, but encountered bedbugs.
Amenities
5.47
Pool wasn't working and cleaning service was poor.
Value for Money
7.43
Compensated for the room, but overall experience was frustrating.
Food and Beverage
8.98
Good breakfast.
Overall Experience
6.45
Frustration due to cleanliness issues and bedbugs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:59

Property Description

Convenient Location and Spacious Suites

Located just off Interstate 540, the TownePlace Suites by Marriott Fayetteville N/Springdale offers a convenient stay only 10 km from downtown Fayetteville. Each suite boasts a fully equipped kitchen, perfect for an extended stay, along with free Wi-Fi and a flat-screen cable TV.

Amenities for Every Need

Start your day with the complimentary breakfast and coffee before taking a dip in the outdoor pool or working out in the gym. For those looking to unwind, the hotel provides a barbeque and picnic area. Need to catch up on work? The business center has you covered.

Nearby Attractions

Explore the area with ease as the hotel is located just 3 km from Washington Regional Medical Center and 6 km from the Gator Golf Course. Book your stay now at TownePlace Suites for a comfortable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.4
Based on 44 reviews
Cleanliness: 5.48
Service: 8.95
Location: 8.99
Room Quality: 7.44
Amenities: 5.47
Value for Money: 7.43
Food and Beverage: 8.98
Overall Experience: 6.45
B
Brenna extended_group us
9
Amazing value for money, comfortable and clean rooms
Pros:

Very convenient location for seeing family in Johnson and on an uncrowded road. Plenty of shops and stores nearby for what we needed, though.

The breakfast was excellent every day, and the gym was fairly well equipped. The rooms were large and had a lot of amenities, including a desk chair, fridge, sink, freezer, and glasses. It was a great place for multiple days.

Cons:

Fairly small pool and gym was hot. If you don’t care about these, it was excellent in every way.

2026-08-13 via Nuitee
G
geoff extended_group us
8
2026-07-13 via Nuitee
L
Lauren solo_traveller us
2
Pros:

The location and we got the suite it was nice.

Cons:

The shower has a yellow stain, or room has trash and towels from precious beds and the phone doesn't work.

2026-07-12 via Nuitee
L
Lisa couple us
8
2026-05-22 via Nuitee
D
Donna couple us
8
2026-05-12 via Nuitee
N
Nicole extended_group us
8
Pros:

The lady that checked us in, I believe her name was H, was great. There was an issue with rooms but she was great in getting it all situated for us.

Cons:

Other clerks at the front desk didn’t want to speak. Items on the breakfast were good but cold.

2026-02-23 via Nuitee
C
Carolynn solo_traveller us
1
I will not stay there again.
Pros:

The staff that checked me in was nice.

Cons:

The morning staff - I informed them I going to the hospital and would be back. Check out time is noon. at 11:15 I called for a late check ou and was informed they had already cleaned out my room for me and had all my belongings at the front desk. the room was filthy. Soap scum 1/2 inch deep in the shower. The coffee maker didn't work and was filthy as was the sink in the kitchenette.

2026-01-19 via Nuitee
K
Keith solo_traveller us
10
Pros:

Spacious room, friendly staff

Cons:

Breakfast just so-so

2025-12-23 via Nuitee
N
Nicholas family_with_children us
10
2025-12-13 via Nuitee
D
Debra family_with_children us
10
5 stars
Pros:

The staff was great. I think their name was H or started with H. Very attentive to me and my daughter. We were down in the lobby and she was like that with all the guests. The hotel was just a couple of blocks from the hospital which was great because I had to be up so early. Will definitely stay here if or when we are back in town.

Cons:

Can not answer that.

2025-12-09 via Nuitee
A
Alisa family_with_children us
7
Pros:

Staff was friendly

2025-09-15 via Nuitee
H
Heather couple us
2
Not great at all
Pros:

The check in staff were nice.

Cons:

The towels smelled like someone dried their dog with them. The hallway & elevator floors were not vacuumed. The TV didn't work right. The air wasn't great either. This will be my one & only stay at a Marriott brand hotel.

2025-09-01 via Nuitee
L
Leandro family_with_children us
7
Could be better....
Pros:

Room was big and bed was really comfortable.
Receptionists (night shift) were amazing.
Good breakfast.

Cons:

Pool wasn't working.
There were many dirty plates and cutlery on the cabinets. We had to wash them all when arrived.
Cleaning service of the room was not good as described...

2025-07-09 via Nuitee
K
Kim family with young children us
3
Poor
Pros:

I liked the size of our room 2 bedroom suite

Cons:

Didn't know the pool wasn't working until the day of arrival, then.. the next morning I found a bedbug on my clothing. My daughter in the other bedroom had bites on her and found bedbugs in her bed. They did comp the room, but I'm still out the money for the dryers, ruined a shirt and pair of shoes. I do know heat kills them, but wasn't thinking about it hurting my clothing. Just frustrated..very stressful. I'm just praying that none of them hitched a ride home with me!!

2025-06-30 via Nuitee
S
Staack family with young children us
1
Shit bag place
Pros:

Nothing, honestly ...I chose location for pool....pool is out of order ..why couldn't they have put that on there website...then when I get there and they tell me pool is closed..don't try to discount room ..then get in room it's miserably hot..air conditioner did not work ..the room was dirty and so on and so on

2025-06-10 via Nuitee
K
Kim young couple us
3
Poor
Pros:

We did not eat

Cons:

Our room was 200.00 dollars and the air conditioner did not work. Other guests were very loud at 2:00 in the morning.

2025-05-12 via Nuitee
V
Vladimir family with young children us
9
Superb
2025-04-27 via Nuitee
R
Richard young couple us
3
Poor
2025-04-14 via Nuitee
D
David family with young children us
10
Exceptional
Pros:

Great stay, Good facility.

2025-04-11 via Nuitee
C
Chris young couple us
8
Very good
2025-03-24 via Nuitee