AJWA Sultanahmet - Preferred Hotels LVX Collection

Hotels
9.4 (2365 reviews)
Piyerloti No:30, Sultanahmet, Çemberlitaş , Istanbul , tr

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Great location
Beautiful hotel design
Excellent amenities
Cons:
Minor issues with room amenities
Insistent inquiries about airport transfer

Categories

Cleanliness
9.4
Reviews highlight very clean rooms and well-maintained facilities.
Service
9.9
Extremely friendly and helpful staff noted throughout multiple reviews.
Location
9.4
Perfect location, with proximity to restaurants and attractions.
Room Quality
8.9
Rooms generally well-kept; some issues with specific amenities mentioned.
Amenities
9.4
Included exceptional spa services and good breakfast variety.
Value for Money
9.4
Guests felt the experience exceeded expectations, justifying the costs.
Food and Beverage
8.9
Breakfast was good but not overly lavish; generally satisfactory.
Overall Experience
9.9
Overall feedback is overwhelmingly positive; minor issues noted were not significant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:58

Property Description

Luxurious Ottoman-Style Retreat

Exquisite Ottoman Decor: Step into a world of luxury with hand-made carpets and Ottoman-style sofas in every room.

Artistic Masterpieces: Admire unique art pieces by renowned Azerbaijani artists throughout the hotel, adding a touch of culture to your stay.

Breathtaking Views and Fine Dining: Indulge in panoramic views of the Marmara Sea while dining at Zeferan Restaurant, offering a culinary experience like no other.

Experience the epitome of luxury and culture at AJWA Sultanahmet - a member of Preferred Hotels & Resorts. Book now for an unforgettable stay.

Important information:

"Afiya SPA serves Gentlemen between 08:00 to 15:00 hours, and Ladies between 15:30 to 22:00 hours. The fitness area is available only for Ladies between 06:00 and 08:00 hours."

Please note that alcoholic drinks are not served and not available at this hotel. Alcoholic drinks are not used for meals and mixed drinks as well.

Please note that this is a nonsmoking property and there is a designated area for smoking.

A daily complimentary drop off service to Old Town can be arranged from 10:00 to 17:00.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person’s ID and credit card.

When booking more than 9 rooms, different policies and additional supplements may apply.

If the credit card owner is not staying at the hotel or if payment has to be made by a third party (a non-arriving guest), the credit card holder is required to make the related amount of the room price via 3D secure online payment link which will be created and sent by the property. The hotel reserves the right to refuse the guest to check-in for failure to comply with this requirements or may cancel a confirmed reservation if a booking is suspected to be made using a fraudulent credit card.

A deposit of EUR 100.00 per room/night is required on arrival. Your deposit will be refunded in full, depending on any extra expenses that might be consumed during the stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 11 years old stay for € 33.60 per person per night when using an available extra bed.
    People 12 years old and over stay for € 56 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 2365 reviews
Cleanliness: 9.4
Service: 9.9
Location: 9.4
Room Quality: 8.9
Amenities: 9.4
Value for Money: 9.4
Food and Beverage: 8.9
Overall Experience: 9.9
O
ottavio solo_traveller it
8
5 stelle meritate anche se il prezzo richiesto è un po eccessivo
Pros:

Hotel con arredi di altissimo pregio artigianale ,tipo mobili in madreperla stupendi anche se moderni

Cons:

Il rapporto qualitàprezzo .
alle cifre richieste si può pretendere qualcosa in più tipo dimensioni della camera e degli spazi comuni

2026-05-09 via Nuitee
A
Antonio couple es
10
2026-05-09 via Nuitee
M
Madelyn couple it
9
Ci siamo trovati molto bene!!!
Pros:

La struttura è molto bella e caratteristica. Il personale è gentile e disponibile! Abbiamo provato anche la loro spa e siamo stati molto bene.. con il rituale del bagno turco, esperienza unica quindi da provare !

Cons:

L’unico appunto è che se si rimane a cena nel ristorante interno.. nel menu non hanno del vino e nessun’altro tipo di alcolici! È politica dell’albergo! Però la nostra cena era buonissima

2026-05-09 via Nuitee
G
Georgios couple gr
9
Pros:

Η θέση του ξενοδοχείου το προσωπικό

Cons:

Η δύσκολη μετάβαση εκεί

2026-05-08 via Nuitee
A
Aleh couple by
8
2026-05-08 via Nuitee
N
Nuhamin Gebrewold family_with_children fr
10
Found a fav hotel everytime we come to Istanbul
Pros:

EVERYTHING was absolutely great!!

2026-05-06 via Nuitee
S
Saltanat family_with_children ru
10
Отель красивый! Хорошее спа, хаммам 👍🏻
Pros:

Отличное расположение! До Айи Софии мин 7-10. Хороший завтрак, чистые и просторные номера.

2026-05-05 via Nuitee
R
Robert family_with_children mc
10
2026-05-05 via Nuitee
R
Rafał couple pl
8
Pros:

Czystość

Cons:

Pomimo prośby o dodatkową kołdrę nie otrzymaliśmy jej i mały minus za śniadania ponieważ mylono zamówienia i otrzymywaliśmy nie to co było zamówione.Widok z pokoju który w opisie był jako citi view to widok na ruderę na przeciwko(zdjęcie)

2026-05-05 via Nuitee
L
Laurent family_with_children fr
8
Reste une belle expérience
Pros:

Sa localisation, la vue depuis le petit déjeuner très bon par ailleurs (dîner pas extraordinaire = manque de menus construits et guidés avec entrée plat dessert des spécialités locales)

Cons:

La piscine et le spa non mixtes pas terrible pour une visite en famille et la chambre familiale de belle taille mais trop chaude et avec un manque de pression d’eau et surtout aveugle sur puit de lumière

2026-05-03 via Nuitee
D
Deborah couple fr
9
Pros:

Emplacement, confort de la chambre, gentillesse du personnel, vue au petit dej

2026-05-03 via Nuitee
A
al_khttab couple om
9
Perfect for a couple or small family that values detail
Pros:

They provide an Islamic theme to the place: no music, no alcohol, and all well being areas separated for men and women. The furniture is very cozy and clean. The room was spacious. The staff and management were very very very cooperative and generous.

Cons:

The massage specialist was not very professional in his job. I asked for a deep tissue massage and what I got was a general basic massage. He didn't introduce himself neither the oils that he used. And finally he insisted three times on 'tip' field in the bill that I signed. Maybe it was just my expectation which was way different. Not a big deal compared to the great experience that we had.

2026-05-01 via Nuitee
D
Dario couple it
10
2026-04-29 via Nuitee
T
Tugba couple us
10
Great stay! Thank you for exceptional service
Pros:

Everything was incredible! The staff was amazing. Very helpful and kind

2026-04-28 via Nuitee
N
Nilüfer couple lu
10
2026-04-25 via Nuitee
L
Liff couple dk
10
Pros:

We had a Marvelous time the personel was so helpful and very nice everything was just super

2026-04-23 via Nuitee
H
Helen couple gb
9
Friendly, helpful staff, lovely stay
Pros:

Location was excellent, walking distance to all the major sights

Cons:

For a five star hotel, surprising no turn down service

2026-04-22 via Nuitee
couple tw
10
2026-04-20 via Nuitee
M
Monther family_with_children sa
10
Pros:

They were good to the small details

Cons:

Nothing

2026-04-20 via Nuitee
N
neira03 couple co
9
lindo hotel, excelente ubicación
Pros:

ubicacion

Cons:

todo me gustó

2026-04-20 via Nuitee