AJWA Sultanahmet - Preferred Hotels LVX Collection

Hotels
9.4 (2532 reviews)
Piyerloti No:30, Sultanahmet, Çemberlitaş , Istanbul , TR

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Great location
Beautiful hotel design
Excellent amenities
Cons:
Minor issues with room amenities
Insistent inquiries about airport transfer

Categories

Cleanliness
9.4
Reviews highlight very clean rooms and well-maintained facilities.
Service
9.9
Extremely friendly and helpful staff noted throughout multiple reviews.
Location
9.4
Perfect location, with proximity to restaurants and attractions.
Room Quality
8.9
Rooms generally well-kept; some issues with specific amenities mentioned.
Amenities
9.4
Included exceptional spa services and good breakfast variety.
Value for Money
9.4
Guests felt the experience exceeded expectations, justifying the costs.
Food and Beverage
8.9
Breakfast was good but not overly lavish; generally satisfactory.
Overall Experience
9.9
Overall feedback is overwhelmingly positive; minor issues noted were not significant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:58

Property Description

Luxurious Ottoman-Style Retreat

Exquisite Ottoman Decor: Step into a world of luxury with hand-made carpets and Ottoman-style sofas in every room.

Artistic Masterpieces: Admire unique art pieces by renowned Azerbaijani artists throughout the hotel, adding a touch of culture to your stay.

Breathtaking Views and Fine Dining: Indulge in panoramic views of the Marmara Sea while dining at Zeferan Restaurant, offering a culinary experience like no other.

Experience the epitome of luxury and culture at AJWA Sultanahmet - a member of Preferred Hotels & Resorts. Book now for an unforgettable stay.

Important information:

"Afiya SPA serves Gentlemen between 08:00 to 15:00 hours, and Ladies between 15:30 to 22:00 hours. The fitness area is available only for Ladies between 06:00 and 08:00 hours."

Please note that alcoholic drinks are not served and not available at this hotel. Alcoholic drinks are not used for meals and mixed drinks as well.

Please note that this is a nonsmoking property and there is a designated area for smoking.

A daily complimentary drop off service to Old Town can be arranged from 10:00 to 17:00.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person’s ID and credit card.

When booking more than 9 rooms, different policies and additional supplements may apply.

If the credit card owner is not staying at the hotel or if payment has to be made by a third party (a non-arriving guest), the credit card holder is required to make the related amount of the room price via 3D secure online payment link which will be created and sent by the property. The hotel reserves the right to refuse the guest to check-in for failure to comply with this requirements or may cancel a confirmed reservation if a booking is suspected to be made using a fraudulent credit card.

A deposit of EUR 100.00 per room/night is required on arrival. Your deposit will be refunded in full, depending on any extra expenses that might be consumed during the stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 2532 reviews
Cleanliness: 9.4
Service: 9.9
Location: 9.4
Room Quality: 8.9
Amenities: 9.4
Value for Money: 9.4
Food and Beverage: 8.9
Overall Experience: 9.9
O
Oliver • extended_group • de
9
Gelungene Städtetag in Istanbul
Pros:

Frühstück sehr reichhaltig, hervorragende Lage, s-bahn in 5 Minuten zu Fuß zu erreichen, alle Sehenswürdigkeiten in Sultanahmet erreichbar.

2026-10-12 • via Nuitee
J
Jacqueline • couple • gb
8
Vibrant city break!
Pros:

I loved the authentic design throughout the hotel, it’s also a good location for the key sights.

Cons:

i thought the breakfast service and offering was fairly basic, for the grade and of hotel. I also thought the rates were pricey in comparison to other European cities. The decor and room was nice and the staff were very keen to help, a special shout out to the concierge who is super helpful and arranged a couplets things for us.

2026-10-12 • via Nuitee
P
Pavel • family_with_children • ru
10
2026-10-11 • via Nuitee
K
Kjetil • couple • no
9
2026-10-11 • via Nuitee
A
Anastasia • solo_traveller • ru
7
2026-10-10 • via Nuitee
A
Andrej • couple • de
9
2026-10-10 • via Nuitee
L
lambert • couple • cl
10
Cómo vivir en un museo
Pros:

Decoración, silencio, desayuno, personal, ubicación

Cons:

Tina, algo complicado salir
Que la la lleve electrónica se desprogramara en 3 oportunidades

2026-10-09 • via Nuitee
T
Teodora • couple • bg
10
Pros:

Беше много мисто

2026-10-08 • via Nuitee
M
Magda • couple • ch
10
2026-10-07 • via Nuitee
M
Markus • couple • de
7
Schönes Hotel aber Abstriche wegen der Lage.
Pros:

Sehr freundliches und aufmerksames Personal an der Rezeption und im Restaurant.

Cons:

Die Lage ist zwar zentral, aber das Hotel befindet sich an einer extrem verkehrsreichen engen Straße. Tagsüber, mit Ausnahme der Wochenenden, hat man durchgehend einen Stau vor dem Hotel und alle Wege zu den Sehenswürdigkeiten führen an diesem vorbei. Da die Bürgersteige klein sind oder nicht existieren, muss man Slalom um die Autos gehen. Das Hotel liegt außerdem am fast tiefsten Punkt der Altstadt, so dass alle Wege zu Fuß den Berg hochgehen.

2026-09-18 • via Nuitee
C
Cleve • couple • au
9
Professional and exceptional service
Pros:

We were greeted and offered an arrival drink which was greatly appreciated. The check in process was completed while we were resting, we were the escorted and show our room. Our bags followed an extra bag rack was supplied to assist during our stay. The concierge went above and beyond to make our stay one of our best during this trip.

Cons:

Nothing

2026-09-18 • via Nuitee
J
Jennifer • family_with_children • au
10
Wonderful and not to be missed!!
Pros:

Fabulous location, wonderful breakfast and the staff went above and beyond. Nothing was too much trouble. We needed a doctor and the front desk had one organised almost immediately to come to the hotel. The bell captain was so helpful as were all the staff particularly the front desk staff. We loved the hotel and loved the rooms and the location was such a close walk to all the major sites. Rooms had a great coffee machine and water was replenished daily. Rooms were also very quiet and well appointed. Would highly recommend to anyone wanting a luxurious and happy stay in Istanbul.

Cons:

There was nothing that needed improving.

2026-09-18 • via Nuitee
J
Jennifer • family_with_children • au
10
Fabulous
Pros:

Breakfast was superb! The staff were some of the best hotel staff I have experienced- nothing was too much trouble! The bell captain was exceptional as were the reception staff!

Cons:

There was nothing that needed improvement

2026-09-17 • via Nuitee
S
Simona Micu • family_with_children • ro
10
Un sejur impecabil, cu servicii excelente și un personal deosebit.
Pros:

Totul a fost la superlativ. Hotelul este elegant, impecabil, micul dejun excelent, iar locația foarte bună. Întregul personal a fost deosebit de amabil, atent și profesionist, în special echipa de la recepție și Bell Captain, care ne-au făcut să ne simțim cu adevărat bineveniți. O experiență excelentă, cu servicii de 5 stele.

Cons:

Nu am nimic de menționat. Totul a fost excelent.

2026-09-16 • via Nuitee
A
Ahmed • couple • sa
10
Special thanks for Bellcaptain and Bellteam
Pros:

Great place to stay

Cons:

Nothing all great

2026-09-16 • via Nuitee
E
elena • couple • au
10
Excellent would highly recommend
Pros:

Beautiful property beautiful rooms incredible service
The most comfortable bed and beautiful linen

2026-09-15 • via Nuitee
D
Dmitrii • couple • fr
10
Pros:

Doorbell staff is great!

2026-09-15 • via Nuitee
S
Shubhangee • solo_traveller • gb
8
2026-09-14 • via Nuitee
S
Santiago • couple • es
8
Pros:

el personal , camas confortables, desayuno fantastico

2026-09-13 • via Nuitee
M
Mihai • couple • ro
10
It was one of the nicests vacations we had thanks to the staff and the way they made us feel when arriving t
Pros:

Excelent location and excelent room. The staff was amazing!

2026-09-12 • via Nuitee