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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Ironing service
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Car hire
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Sauna
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Massage services
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Hammam
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Non-smoking throughout
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Concierge service
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Kid meals
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Fruits
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Steam room
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Covered parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Ottoman-Style Retreat
Exquisite Ottoman Decor: Step into a world of luxury with hand-made carpets and Ottoman-style sofas in every room.
Artistic Masterpieces: Admire unique art pieces by renowned Azerbaijani artists throughout the hotel, adding a touch of culture to your stay.
Breathtaking Views and Fine Dining: Indulge in panoramic views of the Marmara Sea while dining at Zeferan Restaurant, offering a culinary experience like no other.
Experience the epitome of luxury and culture at AJWA Sultanahmet - a member of Preferred Hotels & Resorts. Book now for an unforgettable stay.
"Afiya SPA serves Gentlemen between 08:00 to 15:00 hours, and Ladies between 15:30 to 22:00 hours. The fitness area is available only for Ladies between 06:00 and 08:00 hours."
Please note that alcoholic drinks are not served and not available at this hotel. Alcoholic drinks are not used for meals and mixed drinks as well.
Please note that this is a nonsmoking property and there is a designated area for smoking.
A daily complimentary drop off service to Old Town can be arranged from 10:00 to 17:00.
The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person’s ID and credit card.
When booking more than 9 rooms, different policies and additional supplements may apply.
If the credit card owner is not staying at the hotel or if payment has to be made by a third party (a non-arriving guest), the credit card holder is required to make the related amount of the room price via 3D secure online payment link which will be created and sent by the property. The hotel reserves the right to refuse the guest to check-in for failure to comply with this requirements or may cancel a confirmed reservation if a booking is suspected to be made using a fraudulent credit card.
A deposit of EUR 100.00 per room/night is required on arrival. Your deposit will be refunded in full, depending on any extra expenses that might be consumed during the stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible at a location nearby (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for free when using an available extra bed.
Children from 7 years old to 11 years old stay for € 33.60 per person per night when using an available extra bed.
People 12 years old and over stay for € 56 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Good location. Walk to many sites and restaurants.
Excellent suite with sea view.
Very helpful staff, especially concierge.
Excellent rooftop restaurant (no alcohol). Azerbaijan cuisine.
Very quiet.
No dislikes
Perfect Location: Strategically located near the tram station with excellent access to the Old City's main attractions.
Exquisite Rooms: We stayed in a Sea View Suite. The room was sparkling clean, featuring breathtaking views of the sea and stunning traditional furniture that made us feel the rich history of the city.
Dining: The breakfast was a highlight of our trip! Every morning we enjoyed a lavish, traditional Turkish breakfast that varied daily. It was truly delicious and satisfying.
Hammam: My wife visited the hotel's Hammam and described it as a wonderful, rejuvenating experience.
Outstanding Service: Every staff member we encountered was kind and professional. I especially appreciated their help when I realized I had left my iPhone behind after checkout; the front desk was incredibly flexible and helpful in resolving the situation.
standing propreté emplacement personnel
Location, staff and aesthetics of hotel was incredible. Located within Sultanahmet, everything historical was a max 15 min walk from hotel, with many restaurants and shops nearby. Hotel reception team and bellhop services were very hospitable and friendly and made us feel very welcome.
Nothing :)
The room was wonderful except for being a bit warm at times. The breakfast was great lots of choices and great quality. It was my birthday trip & made it special by leaving me a birthday treat ❤️
That you couldn't use the pool or gym as a couple unless you reserved it after hours late at night. It was empty every time I went. It was okay we ended up spending most of our time out in the city anyway... if you enjoy walking you will get plenty of steps in.
The hotel is magnificent, but the best asset is the people who work there. Specially in reception, I have no words to express my gratitude
Extremely beautiful building and interior.
Arabic style design with all kind of details Top breakfast with Istambul sights.
All staff was extremely helpful and kind to us. Special mention to Bellcaptain & Bellteon.
This hotel is more like a boutique hotel. A gem within the Sultanahmet area. Walking distance to all major visits.
To say something the hotel is on a street with a big slope to get to the mai area so at times it gets tiring. But I guess you cannot move a restored building like that 😬
Niezwykle pomocny personel, skupiony na potrzebach klienta
N/A
The rooms were beautiful, the hotel location was great, breakfast was delicious and the views from breakfast looking over the sea with all the ships was lovely.
Breakfast seemed a bit overpriced
From the very beginning, as soon as we arrived, we were welcomed by the Bell Captain and Halima, who gave us a warm and friendly introduction to the hotel, making us truly appreciate our choice for this stay.
At departure, Halima greeted us with the same kindness and even offered us a farewell gift.
I warmly recommend this hotel, which is conveniently located close to all the major attractions of this vibrant city, Istanbul.
The breakfast was sufficient for all preferences. The panoramic view from the restaurant where we had breakfast perfectly complemented the quality of this hotel.
Everything was very good; I had nothing to complain about.
Все понравилось, цена - качество супер, но особенно хороша менеджер по работе с гостями Халима ! Прекрасный и отзывчивый человек , помогала со всеми вопросами!
Единственное , это не очень месторасположение
La habitación y las instalaciones eran de primer nivel. Incluso contaba con una habitación privada para uno de los niños, y al segundo le prepararon una cama extra en la que durmió perfectamente. Es un hotel de estilo clásico, pero a la vez muy moderno.
Las instalaciones incluyen baño de vapor, sauna y hammam, y el restaurante es excelente. El personal fue muy atento en todo momento e incluso nos entregaron un regalito típico de Estambul al momento del check-out.
La ubicación es perfecta, queda a pasos de todo! Lo recomiendo 100%.
Gyönyörű szállás, kiváló elhelyezkedéssel. Nagyon professzionális és segítőkész személyzettel.
We had a wonderful stay and would like to express our sincere appreciation to the entire hotel team.
A special thank you to the Bell Team for their professionalism, kindness, and attention to detail throughout our stay. Every interaction was warm, efficient, and truly welcoming.
We would also like to recognize the Bell Captain, whose leadership and dedication clearly reflect in the outstanding service provided by the team. Their hospitality made our arrival and departure seamless and added a personal touch that we greatly appreciated.
Thank you all for making our experience so pleasant. We look forward to visiting again!
zeer mooi en authentiek hotel, propere kamers, zeer goed ontbijt met restaurant met prachtig uitzicht, vriendelijk personeel, prima locatie
kamerbeschrijving bij boeking vermeldde oa: bad én douche, strijkijzer, badproducten; Er was geen bad, geen strijkijzer en de badproducten waren niet bijgevuld.
Zwembad en spa voor vrouwen niet toegankelijk vóór 15 u
Matras niet super comfortabel
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