AJWA Sultanahmet - Preferred Hotels LVX Collection

Hotels
9.4 (2365 reviews)
Piyerloti No:30, Sultanahmet, Çemberlitaş , Istanbul , tr

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Great location
Beautiful hotel design
Excellent amenities
Cons:
Minor issues with room amenities
Insistent inquiries about airport transfer

Categories

Cleanliness
9.4
Reviews highlight very clean rooms and well-maintained facilities.
Service
9.9
Extremely friendly and helpful staff noted throughout multiple reviews.
Location
9.4
Perfect location, with proximity to restaurants and attractions.
Room Quality
8.9
Rooms generally well-kept; some issues with specific amenities mentioned.
Amenities
9.4
Included exceptional spa services and good breakfast variety.
Value for Money
9.4
Guests felt the experience exceeded expectations, justifying the costs.
Food and Beverage
8.9
Breakfast was good but not overly lavish; generally satisfactory.
Overall Experience
9.9
Overall feedback is overwhelmingly positive; minor issues noted were not significant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:58

Property Description

Luxurious Ottoman-Style Retreat

Exquisite Ottoman Decor: Step into a world of luxury with hand-made carpets and Ottoman-style sofas in every room.

Artistic Masterpieces: Admire unique art pieces by renowned Azerbaijani artists throughout the hotel, adding a touch of culture to your stay.

Breathtaking Views and Fine Dining: Indulge in panoramic views of the Marmara Sea while dining at Zeferan Restaurant, offering a culinary experience like no other.

Experience the epitome of luxury and culture at AJWA Sultanahmet - a member of Preferred Hotels & Resorts. Book now for an unforgettable stay.

Important information:

"Afiya SPA serves Gentlemen between 08:00 to 15:00 hours, and Ladies between 15:30 to 22:00 hours. The fitness area is available only for Ladies between 06:00 and 08:00 hours."

Please note that alcoholic drinks are not served and not available at this hotel. Alcoholic drinks are not used for meals and mixed drinks as well.

Please note that this is a nonsmoking property and there is a designated area for smoking.

A daily complimentary drop off service to Old Town can be arranged from 10:00 to 17:00.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person’s ID and credit card.

When booking more than 9 rooms, different policies and additional supplements may apply.

If the credit card owner is not staying at the hotel or if payment has to be made by a third party (a non-arriving guest), the credit card holder is required to make the related amount of the room price via 3D secure online payment link which will be created and sent by the property. The hotel reserves the right to refuse the guest to check-in for failure to comply with this requirements or may cancel a confirmed reservation if a booking is suspected to be made using a fraudulent credit card.

A deposit of EUR 100.00 per room/night is required on arrival. Your deposit will be refunded in full, depending on any extra expenses that might be consumed during the stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 11 years old stay for € 33.60 per person per night when using an available extra bed.
    People 12 years old and over stay for € 56 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 2365 reviews
Cleanliness: 9.4
Service: 9.9
Location: 9.4
Room Quality: 8.9
Amenities: 9.4
Value for Money: 9.4
Food and Beverage: 8.9
Overall Experience: 9.9
K
Kirill couple uz
10
2026-04-18 via Nuitee
S
SAHO couple ch
8
2026-04-18 via Nuitee
A
Andrey couple ru
10
Pros:

Все было замечательно! Хотел бы поблагодарить весь персонал, и особенно ребят которые помогали с багажом (из команды носильщиков), все быстро, профессионально и с большой заботой. Официанты также выше всех похвал. В следующий раз только сюда! P.S. Отель похож на дворец и мы с женой почувствовали себя султанами 😊

2026-04-17 via Nuitee
V
Valerie solo_traveller us
9
A very comfortable hotel with a helpful staff in a great location for exploring.
Pros:

Great location. Walking distance to all the historic spots. My room and bed were very comfortable I slept extremely well. The breakfast if you get it included is fantastic. Staff were kind and always helpful.

This isn’t necessarily a dislike but think it’s worth mentioning. I chose the room with vertical greenery because I’m a light sleeper and other reviews saying that facing the street can be noisy. But that the room is dark with no natural light. So It was weird in the morning waking up and pulling open the curtains to no light. Although, when you turn on the lights you forget about it and it’s Istanbul so you’re barely in the room.

Cons:

It should be mentioned that the tours they provide do not include admission to the sites. You are only paying for the guide which is a hefty 250euros.
I’ve travelled extensively and done many tours and I personally think at that price it should include everything.

2026-04-17 via Nuitee
D
Dominique couple fr
9
Très bien
Pros:

Le personnel toujours à disposition même tôt le matin

Cons:

Le chauffage dans la salle de bain

2026-04-16 via Nuitee
S
Sylvie family_with_children fr
8
Hôtel très bien décoré et très propre mais manque de luminosité dans les chambres . Il faut allumer toutes les lumières
Pros:

La gentillesse du personnel

Cons:

La piscine est froide . Le petit déjeuner est un peu cher

2026-04-14 via Nuitee
D
Dorota family_with_children pl
10
2026-04-13 via Nuitee
family_with_children vn
10
2026-04-13 via Nuitee
J
John couple us
8
Prior 2 times were excellent. This time warm
Pros:

Location and cleanliness
3rd time staying

Cons:

Just got off a cruise and was staying for a short period of time. Mostly using for sleep. We couldn’t get the air conditioner to work and had to open the windows

2026-04-12 via Nuitee
L
Lopatta Loibl solo_traveller at
10
Pros:

Äußerst freundliches und hilfsbereites Personal. Die Lage des Hotels ist ausgezeichnet, ganz in der Nähe der Hauptsehenswürdigkeiten Topkapi Palast, Hagia Sophia und Blaue Moschee. Die Ausstattung des Hotels lässt an 1000 und eine Nacht denken und hat viel Atmosphäre. Die Behandlung im Hammam ist sehr angenehm und empfehlenswert. Das Frühstück ist gut und reichhaltig und punktet zudem mit einem herrlichen Fernblick. Es ist schwer einzelne Namen von Angestellten hervorzuheben, da alle, wirklich alle fantastisch waren, aber Mari vom Conciergeservice - sie war schon in der Vorbereitung unseres Aufenthalts sehr hilfreich - und Herrn Ok von der Rezeption, der uns sehr freundlich empfangen hat, möchte ich doch nennen.

2026-04-12 via Nuitee
P
Parveen extended_group gb
8
Excellent staff Good location Good breakfast
Pros:

Excellent hospitality from staff

Cons:

No windows to outside in family suite
Very claustrophobic

2026-04-11 via Nuitee
G
Gabriel family_with_children ch
10
Une expérience de sultan, très adapte aux famille
Pros:

Très beau bâtiment, mobilier magnifique, personnel très attentionné, la magnifique salle de bains et la vue imprenable sur la mer de Marmara surtout du restaurant… on à l’impression d’être un sultan. Nous étions dans la sea view corner suite avec un lit additionnel et un babycot, pas du tout a l’étroit

Cons:

Pas grand chose, c’est l’hotel ideal a istanbul. Le quartier un peu technique de circuler avec la poussette mais ca vaut largement le coup

2026-04-10 via Nuitee
D
david family_with_children at
10
2026-04-10 via Nuitee
R
Rustam couple uz
10
2026-04-10 via Nuitee
R
ROBERTA extended_group it
10
Ci tornerei
Pros:

Gentili e camera bella

Cons:

Prima colazione non trionfale quanto il posto con una bellissima vista

2026-04-08 via Nuitee
K
klaas extended_group be
10
Super verblijf
Pros:

Super vriendelijk personeel. Heel erg netjes en goede ligging

Cons:

Alles is tip top

2026-04-08 via Nuitee
E
Edouard couple fr
10
Great hotel ! Great hotel staff !
Pros:

Great !

Cons:

Nothing: everything was perfect !

2026-04-07 via Nuitee
D
David couple gb
10
A gem of a hotel made even nicer by the quality & attentiveness of the staff.
Pros:

Beautifully furnished & decorated. The breakfast was amongst the most extensive we’ve experienced & the quality was sublime. Particular mention has to go to the staff with reception being super helpful, Restaurant Manager and Bell Captain & his Bell team who were all very friendly & nothing being too much trouble for them.

Cons:

Nothing.

2026-04-06 via Nuitee
R
Rolando family_with_children ch
7
2026-04-06 via Nuitee
M
Mehmet family_with_children lu
8
Pros:

Team

Cons:

Kein Meerblick

2026-04-06 via Nuitee