Socialtel Palermo - formerly Selina Palermo

Hotels
Selina Hotels
Guatemala 4931 Palermo Soho , Buenos Aires , ar

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Massage services
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Cons:
Limited parking
Expensive breakfast
No spa services
Unhelpful staff
Lack of cleanliness
Maintenance issues in rooms
Poor service quality

Categories

Cleanliness
3.5
Guests consistently mentioned cleanliness issues as a significant drawback.
Service
2.7
Service was a major complaint, with guests highlighting lack of communication, unhelpful staff, and delayed resolutions.
Location
9
The hotel's location was highly praised for its proximity to key areas and amenities.
Room Quality
4
Rooms fell short in terms of comfort and amenities, with various maintenance issues reported by guests.
Amenities
4.5
Mixed reviews on amenities, with some guests appreciating specific facilities while others were disappointed in the overall offerings.
Value for Money
3.5
The price point was a common complaint, with guests feeling it did not align with the services provided.
Food and Beverage
6.2
Food and beverage options received mixed feedback, with some guests satisfied and others wanting more variety.
Overall Experience
3.5
Overall, guests expressed significant dissatisfaction with their experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 17:40

Property Description

Vibrant Hotel in Buenos Aires with Modern Amenities

Shared Spaces for Socializing: Selina Palermo boasts a shared lounge, terrace, restaurant, and bar, perfect for mingling and unwinding.

Convenient Facilities: Enjoy the convenience of free WiFi, a shared kitchen, and a 24-hour front desk during your stay at this 3-star hotel.

Family-Friendly Environment: With a children's playground on-site, Selina Palermo ensures a welcoming atmosphere for guests of all ages.

Experience the vibrant atmosphere of Buenos Aires at Selina Palermo. Book now for a memorable stay!

Important information:

This accommodation is registered as a provider of the Pre Trip Program (Programa Previaje) of the Argentinian Ministry of Tourism and Sports (CUIT: 30715852590)
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

Cleanliness: 3.5
Service: 2.7
Location: 9
Room Quality: 4
Amenities: 4.5
Value for Money: 3.5
Food and Beverage: 6.2
Overall Experience: 3.5
D
Delfino
10
Pros:

El lugar donde se encuentra la propiedad es muy lindo, el personal muy amable

2025-03-30 via Nuitee
B
Breanne
10
Great vibe
Pros:

Quite possibly one of the most comfortable beds ever, especially for a bunk!!
Super cute vibe
Great area

2025-03-04 via Nuitee
M
monika
8
Pros:

Die Lobby sehr schön und Rooftopbar auch. Aber immer fehlte irgendwas. Einen Tag gab es weder Bier noch Weißwein keine Zerrodrinks. In der Lobby waren keine Sandwiches. Es gab keine Mikrowelle. Die Türöffnung musste mehrmals nachgestellt werden, die Badezimmer Tür könnte man nur mit Gewalt schießen und nicht abschließen. Aber es hat mir trotzdem gefallen, Zimmer großzügig und Balkon in bester Lage.

2025-02-11 via Nuitee
O
Oriana
6
Pros:

Tuve una mala experiencia solo con el tema de el servicio que pagué, hice la reserva y me ofrecía el hotel una bebida incluida en la tarifa que pagué, y en recepción me dijeron que no, que es un error de los dueños anteriores y que se servicio ya no se ofrece, así que si leen eso sepan que no hay ni agua para ustedes con la tarifa, me molesta enormemente las ofertas engañosas.

2025-02-10 via Nuitee
N
Nicholas
2
Pros:

.

2025-02-08 via Nuitee
T
Thuong Nhu partner
10
Pros:

One of my favorite hotels during the South America trip. Staff were very nice & helpful.

2025-02-05 via Nuitee
I
Isabella
8
Could have been better
Pros:

Overall, a very pleasant stay, but the administrative issues under the new owners are evident. There is no coworking space, so I had to work in their café/bar area, where loud music and constant foot traffic made it impossible to work properly. Both my bathroom and the kitchen had leaks, causing flooding and creating a safety hazard. My door had a faulty lock, which meant my roommates and I had to struggle for several minutes every time we tried to open it.

The kitchen was equipped with extremely old and dirty utensils, the trash was not taken out frequently and smelled bad, there were no cups available until guests had to ask for them, and cutlery was often in short supply due to the limited number of pieces.

On the bright side, all the staff members were very helpful and polite.

2025-01-25 via Nuitee
S
Sophie family
8
Pros:

Great hotel for a quick stop over in Palermo. We had a quad room which was perfect for our family of four. Very comfortable and spacious room with a balcony. Lovely neighbourhood to stroll through.

2025-01-04 via Nuitee
G
Glory
10
Excellent but no bathtubs
Pros:

Lovely place to stay. I had a private room. Bathtub did not work I asked to change rooms and was told it would be the same. They have working showers but no working bathrooms. Cafe on site is great. Front desk staff are helpful. Location is perfect. Walking to many restaurants and cafes.

2024-12-28 via Nuitee
L
Lizette partner
4
Pros:

The only good thing about this hotel/hostel is the location. The staff are extremely rude and unhelpful, even at basic interactions like check-in. The property is falling apart. For example, the toilets don’t flush properly and you have to disassemble it every time to get it to flush. The selling point was the rooftop but they had it closed two of the four days we were there. Stay here only if you can’t find anything else in Palermo.

2024-12-20 via Nuitee
L
LORAINE partner
8
Pros:

Exelent staff and location. Clean and spacious rooms.

2024-12-20 via Nuitee
E
Eduardo Balena
10
Pros:

Nice hostel to stay, staff extremely helpful and friendly. The bathroom within the room when you are sharing with 5 other people isn’t the best.

2024-12-08 via Nuitee
G
Gabriela partner
10
Pros:

The room was larger than expected, always a plus! The staff were friendly and accommodating. Walking distance to the best restaurants and night life, would stay here again.

2024-12-06 via Nuitee
R
Rosa
10
Pros:

Excellent stay!! Customer service at its best!! Prefect location so explore great restaurants and bars!!

2024-11-27 via Nuitee
V
Verified traveler
6
Pros:

O hotel é bem localizado.
Tivemos um problema que não foi bem encaminhado. Já havíamos passado duas noites lá, sem problemas. Na segunda estadia, apenas de uma noite, o elevador da coluna onde fomos colocados ficou quebrado o tempo inteiro. Eles poderiam: ter nos colocado na outra coluna com o elevador funcionando, ter nos colocado em um andar mais baixo, ter permitido um late check-out. Não fizeram nada disso, não pediram desculpas, não ajudaram com as malas (6° andar).

2024-11-24 via Nuitee
D
Daniela
8
Contemporâneo e excelente custo benefício
Pros:

Ótima opção. As toalhas e amenities não são lá essas coisas... mas o quarto é grande, confortável, decoração super contemporânea impecável.

2024-11-20 via Nuitee
R
Roberto
10
Pros:

Buena atención por parte del personal

2024-10-27 via Nuitee
N
Nora
8
Pros:

I stayed in the all-women's room with three bunk beds. It was comfortable and tidy. My only concern is that the sheets were some kind of polyester/cotton blend. I didn't like the feel, and there may be some health concerns sleeping in polyester. Not sure why they can't be basic cotton. Otherwise, the location is excellent, the staff is friendly, and the breakfast options are great.

2024-10-19 via Nuitee
R
Roberto
10
Pros:

Muy buena opción

2024-10-17 via Nuitee
R
Roberto
10
Pros:

Muy buena la atención de Rosario

2024-10-07 via Nuitee