RedDoorz at VCat Apartelle Sampaloc Manila

Nothing at all not recommended they better close this property

ALL. Dirty at mabaho.

The toilet door is broken, there’s a cockroach, the ceiling has a rain drop, I felt an itch in bed, no trash can, no toiletries,

These pictures are outrageously deceiving. I would not recommend staying here. Just everything was horrible. The toilet didn't have a toilet seat, and it was a water & bucket to flush. Sockets pulled out of the walls. The mattress was lumpy and had dips in it. Everything was dirty and the location is in the slumps of Manila, we didn't feel one bit safe. Its also not in partnership with Oyo anymore so I imagine that's why standards are horrendous.

Service is horrible. We came with a reservation and it was simply ignored. They told us there are still rooms available but we have to pay more for them since they are not connected with the oyo chain for some reason. Even when we showed our confirmed booking we were told to pay extra. We drove back and didn’t stay, they still try to get the money.. never again

. I am writing to bring to your attention an issue I recently encountered during my stay at your establishment. I apologize for any inconvenience this may cause, but I believe it is important to address the matter.

Upon checking out, I was informed by the receptionist that I incurred an additional charge, separate from the payment I made online. The receptionist explained that this charge was for a "sanitation fee." However, I am somewhat confused as to the reason behind this charge.

During my stay, I had to change rooms twice as the initial room I was assigned was not yet prepared. I understand that I arrived approximately 5 hours later than the expected arrival time, which might have caused some delay in preparing the room. However, I do not see how the need for room changes would warrant an extra charge for sanitation.

Furthermore, I would like to highlight that the pillowcase provided in one of the rooms had visible marks and was not properly cleaned from the laundry. This raised concerns about the overall cleanliness standards maintained at your establishment.

I kindly request your assistance in clarifying the additional charge for sanitation and seek a resolution in this matter. Additionally, I would appreciate if you could ensure that such issues with unclean linens are prevented in the future, as it significantly impacted the overall experience of my stay.

Thank you for your attention to this matter. I look forward to your prompt response and a satisfactory resolution.

Yours sincerely

when arrived there was no water for showering, and the rest room door was broken !
the neighbor around singing over the night till next day 4 a.m. and the room was full of such noise, you cannot sleep at all.

very far and good accommodation and

there is no mirror in the bathroom, shower not working, no remote for the a/c bed sheets with stains( though it was claimed to be newly washed) no remote for the television. well you get for what you pay for. It could’ve been better.

Bed sheet was dirty and stained upon arrival, room reeks of cigarette smell. Bathroom was unsanitized, hairs were all over the drain the water was too weak too. Staff was incompetent and improper.

Not happy

it was noisy, the bed is dirty, the sheets and blanket had stains,