The Best Mountain View at Genting Highlands

Hotels
7.4 (313 reviews)
Jalan Ion Delemen , Genting Highlands , my

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Tour desk
Sauna
Non-smoking throughout
See all facilities

Review Highlights

Pros:
View
Spacious Rooms
Affordable
Cons:
Poor Cleanliness
Inconsistent Service
Lack of Amenities

Categories

Cleanliness
6.06
Several complaints about dirty bathrooms, smelly rooms, and overall lack of cleanliness.
Service
7.53
Inconsistency in service quality mentioned; better than average but not satisfactory.
Location
9.07
Described positively for its convenience and view, a commonly appreciated aspect.
Room Quality
7.52
Mixed reviews with mentions of spaciousness but also concerns regarding aging facilities.
Amenities
7.05
Missing basic amenities like coffee and tea, and issues with the kitchen and other facilities.
Value for Money
8.51
Reasonably priced and appreciated for providing essential needs despite some drawbacks.
Food and Beverage
5.56
Lack of basic food and beverage provisions highlighted.
Overall Experience
7.93
Overall a mix of positive and negative experiences; average encounter as reflected in the ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:23

Property Description

Panoramic Mountain Views
Experience breathtaking mountain views from our pool and garden area. Relax in our sauna, work out in the fitness room, or simply enjoy the tranquil scenery.

Spacious and Well-Equipped Units
Our air-conditioned units are furnished with modern amenities including a kitchen with microwave and stovetop. Enjoy a comfortable stay with a flat-screen TV, safety deposit box, and private bathroom in each unit.

Family-Friendly Dining
Indulge in delicious Indian cuisine at our on-site restaurant, open for dinner, lunch, and brunch. Perfect for families looking for a satisfying meal.

Book your stay today at The Best Mountain View at Genting Highlands to enjoy all these amenities and more!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 313 reviews
Cleanliness: 6.06
Service: 7.53
Location: 9.07
Room Quality: 7.52
Amenities: 7.05
Value for Money: 8.51
Food and Beverage: 5.56
Overall Experience: 7.93
A
Azy • solo_traveller • my
10
2026-03-20 • via Nuitee
K
koh • couple • my
1
2026-03-15 • via Nuitee
D
Dato Subramaniam • family_with_children • my
7
Nice unit Unfortunately, the unit needs upkeeping
Pros:

I liked that there was a kitchen

Cons:

Bathrooms were wet and very strong smell of bleach when we checked in. Very dusty

2026-03-10 • via Nuitee
S
Shahelan Nambiar • couple • my
10
Everything was perfect and I love the view and place, it's like heaven on earth.
Pros:

The view was awesome.

Cons:

The hot tub is not hot, the water heater either is not hot.

2026-03-07 • via Nuitee
C
Chin Min • couple • my
4
My fastest checkout Airbnb
Pros:

Spacious, got in-house slipper, got TV, got sofa, comfort pillow and bed, got mini bar to store things, water supply all good.

Cons:

I hate the smell of the room, the mattress and quilt cover yellowish, to get there from parking lot is a little confusing as you need to walk to another tower. Deposit is not that I aware stated in booking.com but was asked to TNG rm200, I do not feel comfortable to do so hence I get clarification from booking.com chat but no response, hence I decline to do so. K…thx…bye!

2026-02-28 • via Nuitee
C
Chang • extended_group • my
1
Do not pay deposit cause you won’t get it back
Pros:

Nothing

Cons:

The place is horror ,toilet window spoil cool air keep blowing in the room there is no way anyone can sleep at night.

2026-02-24 • via Nuitee
L
Lily • extended_group • my
9
2026-02-23 • via Nuitee
K
Kah How • couple • my
3
Pros:

good location & convenient

Cons:

cleanliness need to improve, quite smelly basin, deposit return take more than 48 hours, both staff & owner not responding when talking about of deposit

2026-02-22 • via Nuitee
D
D. Rayme YZ • couple • my
8
2026-02-13 • via Nuitee
S
Sha • couple • sg
5
NA
Pros:

Big and spacious

Cons:

Poor cleanliness

2026-02-11 • via Nuitee
K
Kristin • solo_traveller • sg
5
2026-02-08 • via Nuitee
N
Nurul Nur Farahin • couple • my
5
It was okay for one night stay.
Pros:

the studio is spacious. check in and check out process was smooth.

Cons:

I found out the curtain, the balcony, the bathroom was not so clean.

2026-01-26 • via Nuitee
A
Adwin • couple • my
3
Bad experience and should be improve more
Pros:

Staff is friendly and responsive.

Cons:

The room and toilet kinda dirty and got smell, plug not fully functional and loose. Very dangerous

2026-01-25 • via Nuitee
H
Harris • extended_group • my
10
2026-01-20 • via Nuitee
C
Cheong • couple • my
5
2026-01-20 • via Nuitee
N
Nurul Naimah • couple • my
10
Pros:

harga murah bilik sgt luas wlpon studio cume nak checkin dgn parking ssh skit kne amik valet rm50 sehari kalau xnak berangkut jauh lagi2 yang ade baby

2026-01-19 • via Nuitee
N
Nur Fazilah • couple • my
10
2026-01-19 • via Nuitee
P
Puganes • extended_group • my
1
Stupid service
Pros:

Such an irresponsible service. Security deposit as been asked as usual and mentioned will be return back once check out and after their checking, after check out there are many reasons until now (bank limit exceeds, no one to transfer back, asking time to find atm & etc)

Then for what the hell you asked me to pay cash? Paying cash as a security deposit means to pay back the customer by cash too. That was the term that u gave me. I still didn’t receive the deposit that i have paid. For those who planning to book here please don’t do that, you will regret too. Will make a police report today.

Cons:

Such an irresponsible service. Security deposit as been asked as usual and mentioned will be return back once check out and after their checking, after check out there are many reasons until now (bank limit exceeds, no one to transfer back, asking time to find atm & etc)

Then for what the hell you asked me to pay cash? Paying cash as a security deposit means to pay back the customer by cash too. That was the term that u gave me. I still didn’t receive the deposit that i have paid. For those who planning to book here please don’t do that, you will regret too. Will make a police report today.

2026-01-19 • via Nuitee
C
Cecilia • couple • my
4
Completely disappointed.
Cons:

Staff’s customer service, no wifi also.

2026-01-19 • via Nuitee
N
Nornabilah • extended_group • my
10
All good
Pros:

All good

Cons:

All good

2026-01-19 • via Nuitee