Meriton Suites Sussex Street, Sydney

Hotels
Meriton Suites
8.8 (9238 reviews)
234 Sussex Street , Sydney , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Ironing service
Hot tub/Jacuzzi
Sauna
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
8.28
Some reviews indicate cleanliness issues with the room, such as a musty smell.
Service
9.25
Majority of reviews praise the staff for being friendly and accommodating.
Location
9.29
Consistently mentioned as a strong point, close to attractions and transport.
Room Quality
8.74
Rooms are spacious and comfortable, but mentions of wear and tear were noted.
Amenities
8.77
Good facilities but requests for improvements like housekeeping were made.
Value for Money
8.73
Overall value considered good given the location and amenities.
Food and Beverage
8.28
Limited options mentioned, such as no breakfast at the hotel.
Overall Experience
9.05
Generally positive experiences with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:26

Property Description

Luxurious 5-Star Accommodation in the Heart of Sydney CBD

Luxurious Amenities: Meriton Suites Sussex Street, Sydney offers a 24-hour fitness centre, indoor heated pool, hot tub, and sauna for ultimate relaxation. Enjoy free WiFi and a 24-hour reception for your convenience.

Spacious Suites with Stunning Views: The suites feature gourmet kitchens, designer bathrooms, and living areas with flat-screen TVs. Some suites even offer breathtaking sea views, providing a luxurious retreat after a day of exploring.

Prime Location: Situated near iconic landmarks like Barangaroo and SEALIFE Sydney Aquarium, and just a short walk from Darling Harbour, the hotel offers easy access to Sydney's top attractions and dining options.

Experience luxury and convenience at Meriton Suites Sussex Street, Sydney. Book now for an unforgettable stay!

Important information:

If you do not arrive by 23:00 local time on your arrival date without previously advising the property, your reservation will be cancelled and the total cost of the accommodation will be charged. Please note that cash is not accepted at the property. All payments must be made by credit, debit or EFTPOS card. Unless paying now, payment for entire stay and any incidentals are required upon arrival at the hotel. Card payments: Please note that there is a 1.74% charge when you pay with Visa, Mastercard, American Express, Union Pay or JCB card. All bedrooms (excluding studio & mini suites) have a king-zipped bed that can be split into 2 single beds. Every three (3) days, your suite will receive an Express Service where we will make the beds with existing linen, replace towels, replace finished amenities, stack the dishwasher and empty the rubbish. For stays longer than 7 nights, your suite will receive a Full Service and be fully cleaned, including all linen changed once every seven (7) days. A valid ID must match the credit, debit or EFTPOS card upon check in. Please note that this property requires a credit, debit or EFTPOS card pre-authorisation upon booking.

Please ensure your card has sufficient funds to ensure your reservation is secure. A bond is also required at check-in. The bond will be refunded upon departure. The bond amounts are as follows: - Studio/Suites with 1 bedroom: Up to AU $100 - Suites with 2 bedrooms: Up to AU $200 - Suites with 3 bedrooms: Up to AU $400 - Penthouses: Up to AU $2000
New Year's Eve: Pre-payment for the night of 31 December will be required, per room. You will receive an email from Meriton (within 2 business days) requesting for the payment, which will be required within 24 hours after receiving the email.

Group Bookings: Please note that different policies apply for group bookings from 10 rooms or more. Additional terms and conditions apply, so please contact the hotel for further information using the contact details found on the booking confirmation. Whilst care is taken to ensure that the photos and descriptions of our facilities and services are accurate, these are continually being changed, upgraded, and removed from service. If any feature or facility is essential to you in choosing a particular property. In that case, we highly recommend speaking to our Australian-based Reservations Team, who will assist your decision-making process and advise you if that feature or facility will be available during your stay. Descriptions are based on information available at the time of publishing and may vary or change at any time. Maps and location photographs are shown for general information only and highlight places in surrounding areas. Actual suites occupied may vary in decor and inclusions from those shown in the pictures.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 60 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 9238 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
A
abdulaziz couple sa
1
ابتعدوا عن سلسلة هذا المسكن
Pros:

لا شيء Nothing

Cons:

About two months ago, I booked a suite at this hotel. I reviewed their policy, and after arriving and paying, the receptionist showed us the available suites. We chose one, and she gave us our access cards. My family and I checked into the suite, and about four hours later, around 7:00 PM, I was surprised to receive a call from them asking me to leave. I asked why, and they said it was because I had children with me. I told them that Booking.com's policy states that children are welcome! They insisted I leave before 10:00 PM! I went to management and tried to explain my situation. I offered to pay extra for an additional bed, but they refused unless I booked a larger, two-room suite at double the price I had booked, and at the current nightly rate, not the price I had paid two months prior. I told them it was late and that I had just arrived from a tiring flight. I told them I would check out the next morning, but they refused again. Unfortunately, I had to leave that night to find somewhere else for my small family. After some effort, I finally found a welcoming place, thank God. But what happened to me at the Meriton Suites Sussex Street, Sydney... I have never experienced such terrible service in my life.

انا قمت قبل تقريباً شهرين بحجز هذا الجناح لهذا الفندق واطلعت على سياسة الاقامة لديهم وبعد الوصول والدفع قامت الموظفة بعرض الاجنحة المتاحة واختيار احدها وتسليمنا كروت الدخول وبالفعل دخلنا للجناح انا وعائلتي وبعد 4 ساعات تقريباً عند الساعة ال7 مساء تفاجأت باتصال منهم يطلب مغادرتي قلت لهم لماذا قالوا لأن لديك اطفال قلت لهم انا من خلال موقع Booking اطلعت على سياسة الاقامة لديكم ان الاطفال مرحب بهم ! قالوا نرجو ان تغادر قبل الساعة 10 ليلا! نزلت للادارة حاولت شرح وجهة نظري قلت سأدفع ثمن إضافي للسرير تم الرفض الا ان احجز جناح اكبر من غرفتين وبضعف المبلغ الذي حجزت به وبسعر الليلة حالياً ليس بسعر وقت الحجز قبل شهرين قلت لهم الوقت متاخر الان وانا قادم من رحلة طيران متعبة غداً صباحا أخرج من الفندق تم الرفض بشكل غريب.

2026-04-11 via Nuitee
V
Vine solo_traveller nz
8
2026-04-11 via Nuitee
N
Natasha extended_group au
9
Great customer service, very comfortable and good value for money
Pros:

Did not have breakfast - location was great - only short walk to Casino and felt safe

Cons:

Room service menu or a few cafe's or eateries closer

2026-04-11 via Nuitee
G
Götz couple de
9
Sehr empfehlenswert!
Pros:

Sehr sauber, große Zimmer, schöne Aussicht. Sehr aufmerksames und freundliches Personal! Auch die Lage ist hervorragend.

2026-04-10 via Nuitee
G
Graeme extended_group gb
9
Lovely spacious apartment very close to Darling Harbour
Pros:

Location and facilities within the apartment

Cons:

Kept having to ask for soap and shampoo

2026-04-10 via Nuitee
L
Leena family_with_children fi
9
Pros:

The location was very good, easy access everywhere. Suite was nicec and the the staff was kind. Special thanks to Iida for good advices.

2026-04-10 via Nuitee
B
Beverley couple gb
10
2026-04-10 via Nuitee
M
Manjinder couple gb
9
2026-04-10 via Nuitee
J
Joshua couple gb
10
2026-04-09 via Nuitee
N
Nicole couple au
9
2026-04-09 via Nuitee
D
Dominik couple au
9
Excellent overall
Pros:

Everything was of great standard.

Cons:

The coffee machine didnt heat the water so it made cold coffee. After such a long trip and event I attended, I would have enjoyed the pool but it closes at 10.

2026-04-09 via Nuitee
S
stephen couple au
10
Good stay
Pros:

Clean, tidy

Cons:

Nothing

2026-04-09 via Nuitee
B
Barcelo couple fr
10
2026-04-09 via Nuitee
R
Roslyn couple nz
9
Pros:

Location & staff fantastic

2026-04-09 via Nuitee
L
Lieng family_with_children nz
8
Pros:

The cleanliness of the room and comfortable bed

Cons:

Nothing

2026-04-09 via Nuitee
B
Budai couple au
9
2026-04-09 via Nuitee
L
Leong couple us
10
2026-04-09 via Nuitee
V
Vashi couple nz
10
2026-04-09 via Nuitee
L
Lorraine solo_traveller au
8
2026-04-08 via Nuitee
R
Richard family_with_children gb
9
Pros:

Super location. Extremely friendly and helpful front desk staff. Idyllic view of Darling Harbour. Great suite, allowing us either to eat out or self-cater. Within easy reach of all transportation, shops, restaurants, and cafes.

Cons:

1. We stayed from 2nd to 8th April: over the Easter weekend. Sadly, no housekeeping at all during the stay. This was not advised till check-in. There appear to have been no reduction in costs as a result.

2. Asked for a late check-out at least 2 weeks prior to the stay but were told to ask at check-in. However, at check-in, were told to ask a day before check-out. At this point, we were told only 30mins extension was possible. I'd expect this to be something that can be coordinated more easily and readily, rather than in such a 'hit-and-miss' way.

2026-04-08 via Nuitee