Empório reserva da serra - Opções de chalés e Hidromassagem

Hotels
8.6 (888 reviews)
Avenida Pedro Paulo, 3505 , Campos do Jordão , br

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Express check-in/check-out
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Cozy and clean rooms
Beautiful location
Cons:
Inconsistent cleanliness in outdoor areas
Missing some amenities
Breakfast setup issues

Categories

Cleanliness
8.23
Some reviews mentioned cleanliness issues, specifically with areas being unkempt and outdated.
Service
9.2
General sentiment across reviews highlights attentive and friendly staff.
Location
8.74
Described as beautiful and perfect for relaxation.
Room Quality
8.69
Many reviews noted that the rooms were cozy and well-equipped.
Amenities
8.22
Mention of missing amenities like a TV and issues with the breakfast setup.
Value for Money
8.78
Overall sentiment indicates good value despite some drawbacks.
Food and Beverage
8.23
Some enjoyment of the breakfast but noted issues with service and presentation.
Overall Experience
8.7
Positive feedback on the overall experience, balancing out some mentioned cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 13:45

Property Description

Nature Retreat in Campos do Jordão

Luxurious Accommodations: Enjoy a stay at Empório reserva da serra com área lazer natureza e excelente localização, offering well-equipped rooms with modern amenities and beautiful river views.

Family-Friendly Environment: With a kids' club, children's playground, and spacious garden, this 4-star hotel is perfect for families looking to relax and have fun together.

Convenient Location: Situated near popular attractions like Horto Florestal Park and The Bride's Veil Waterfall, and just a short distance from Cable Car and Capivari Park, our hotel provides easy access to the best of Campos do Jordão.

Book your stay at Empório reserva da serra com área lazer natureza e excelente localização for a memorable nature retreat experience!

Important information:

Please note that the property can only allow pets with a maximum weight of 12 kilos.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.6
Based on 888 reviews
Cleanliness: 8.23
Service: 9.2
Location: 8.74
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.78
Food and Beverage: 8.23
Overall Experience: 8.7
M
Matheus Rodrigo • solo_traveller • br
10
2026-04-22 • via Nuitee
A
Ana Carolina • solo_traveller • br
7
2026-04-21 • via Nuitee
T
Taiane • couple • br
10
2026-04-18 • via Nuitee
T
Thiago • solo_traveller • br
8
2026-04-17 • via Nuitee
E
Elaine • couple • br
10
Muito aconchegante
Pros:

O lugar é bem lindinho e super confortável

Cons:

A localização não é tão perto do centro como diz no Booking, está a 15 minutos de carro

2026-04-17 • via Nuitee
D
De Oliveira • solo_traveller • br
5
2026-04-15 • via Nuitee
D
Douglas • couple • br
9
Muito boa
Pros:

Gostei do cafe e da estadia

Cons:

Tem um bicho que fes barulho a noite toda no telhado

2026-04-14 • via Nuitee
K
Kátia Regina • family_with_children • br
10
Foi uma experiência incrível lugar lindo pousada muito agradável e limpa, funcionários excelentes amei tudo
Pros:

A acomodação foi ótima gostei de tudo

2026-04-10 • via Nuitee
W
Wilson • couple • br
5
Pros:

Acomodação

Cons:

Recepção não tem. Banheira não é hidro

2026-04-09 • via Nuitee
• extended_group • br
10
Pros:

Lugar sossegado uma paz , funcionários receptivos e educados.

Cons:

Ficamos pouco tempo mas não temos o que reclamar .

2026-04-07 • via Nuitee
C
Clayton • couple • br
1
2026-04-06 • via Nuitee
N
Neali • couple • br
7
2026-04-05 • via Nuitee
B
Barbara • couple • br
10
2026-03-30 • via Nuitee
R
Rebecaviana • family_with_children • br
10
Lugar encantador
Pros:

O lugar é lindo, o atendimento é excelente e achei o café da manhã muito gostoso.

2026-03-30 • via Nuitee
C
Caroline • couple • br
9
Pros:

Quarto aconchegante, limpeza excelente, gostamos da banheira e do lugar , muito tranquilo

Cons:

O ar condicionado não esquentava tanto

2026-03-29 • via Nuitee
R
Rilza • couple • br
8
Pros:

Atendimento

Cons:

Não tem piscina como mostra a foto, não é uma chalé, é um quarto, também mto confortável . Longe do centro e não tem restaurante ou lanchonete por perto

2026-03-29 • via Nuitee
O
Orlando • couple • br
9
2026-03-25 • via Nuitee
L
Luana • couple • br
10
2026-03-24 • via Nuitee
B
Brandão • extended_group • br
8
2026-03-24 • via Nuitee
N
Natalia • family_with_children • br
10
2026-03-24 • via Nuitee