Bentley Hotel Old City-Special Class

Hotels
9.4 (3311 reviews)
Bab-ı Ali Caddesi No 2 , Istanbul , tr

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Underwhelming breakfast

Categories

Cleanliness
9.34
Cleanliness is mentioned positively, though some reviews suggest issues with room size and humidity.
Service
10
Staff members like David and Seleda received compliments for their helpfulness and kindness.
Location
10
Many reviews highlight the excellent location, close to attractions and transportation.
Room Quality
8.84
Numerous comments reflect that rooms are small and uncomfortable for multiple guests.
Amenities
9.34
Facilities like the spa are noted, but some amenities are perceived as lacking for a 5-star hotel.
Value for Money
8.84
Several reviews suggest it does not provide value commensurate with its price.
Food and Beverage
8.84
Breakfast received mixed reviews, with some describing it as underwhelming.
Overall Experience
10
Despite some negatives, many guests had a very positive overall experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:39

Property Description

Luxurious Accommodation
Indulge in the opulence of Bentley Hotel Old City - Special Class, located in the heart of Istanbul. The air-conditioned rooms, garden, and terrace provide a serene escape for guests.

Wellness Retreat
Unwind at the spa and wellness centre offering a sauna, hot tub, and hammam. Pamper yourself with rejuvenating treatments after a day of exploring the vibrant city.

Culinary Delights
Savor a delightful buffet breakfast and relish Mediterranean, Middle Eastern, and Pizza cuisine at the on-site restaurant. With options for vegetarians, halal, and vegans, there's something to suit every palate.

Book now to experience the ultimate blend of luxury and comfort at Bentley Hotel Old City - Special Class.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 3311 reviews
Cleanliness: 9.34
Service: 10
Location: 10
Room Quality: 8.84
Amenities: 9.34
Value for Money: 8.84
Food and Beverage: 8.84
Overall Experience: 10
M
Michela solo_traveller sg
3
Terrible stay
Pros:

Location

Cons:

Two hours after my check in, one of the receptionist burst into my room without knocking the door which I found disturbing- the door couldn’t be locked. The room was not cleaned after the first night despite leaving the light on “make my room”, they left only a bath towel super old with holes bigger than the ozone hole and after the second night, they were kind to leave 2 decent towels but didn’t empty the rubbish bins and didn’t leave the mug to make a tea or left any tea and sugar. Terrible service which I reported to the staff when I did check out however, they were not concerned about the service they had provided but were more interested in putting pressure to do a review on the spot which I refused to do.

2026-08-09 via Nuitee
L
laetitia solo_traveller fr
9
Pros:

Emplacement parfait à 5min a pied de la mosquée bleue et St Sophie. Tout à proximité. La chambre est belle bien propre.

Cons:

Le faite qu'on nous offre que 2 bouteilles d'eau au début du séjour et ensuite on doit les payer au prix fort dans le mini bar.

2026-08-08 via Nuitee
F
Fiona couple au
10
2026-08-08 via Nuitee
L
lekadir couple fr
10
2026-08-08 via Nuitee
S
Serghei extended_group ro
10
2026-08-08 via Nuitee
Y
yi solo_traveller cn
10
2026-08-08 via Nuitee
F
Fatema family_with_children gb
10
2026-08-07 via Nuitee
O
Olga couple au
10
Nice hotel, spacious room on the 4th floor and attentive staff, very good location.
Pros:

We had a wonderful stay at Bentley Hotel Old City. The entire staff was incredibly kind, welcoming, and always ready to help. We originally booked a standard room, but when it wasn’t quite what we expected, the hotel kindly offered us an upgraded room for a very reasonable extra charge. The new room was spacious, comfortable, and had an amazing view – it made our stay even more special.

A special thank you to David, who took great care of us and made sure we were happy throughout our stay. We also want to thank Tuba, Metin, and Baran, who looked after the breakfast service every morning. They were always so friendly, warm, and attentive, making us feel genuinely welcome.

We truly appreciated the excellent hospitality and would happily stay here again. Highly recommended!

Cons:

Nothing. Everything met our expectations, and the staff made our stay truly enjoyable.

2026-08-07 via Nuitee
M
Mariotti solo_traveller it
10
2026-08-07 via Nuitee
A
Adua family_with_children it
10
2026-08-06 via Nuitee
M
Meshari family_with_children sa
10
Pros:

Thank you Can Turan and divit

2026-08-06 via Nuitee
G
Gábor Miklós couple hu
10
Várakozásainkat messze meghaladta!
Pros:

Nagyon jo helyen van, az Hagia Sophiatól és a Kék Mecsettől kevesebb, mint 500 méterre. Nagyon kényelmes és nagyon tiszta szobánk volt, figyelmess és segítőkész személyzettel.

2026-08-06 via Nuitee
A
Abderrahim solo_traveller fr
10
Pros:

La gentillesse et la compétence de tout le personnel. (Can Turan, Dauut, Banan...)

Cons:

Nous avons réservé pour une suite qui s'est avérée très bruyante car donnant sur la ligne de tram. On nous a déménagé sur une chambre deluxe...mais sans remboursement de la différence tarifaire!

2026-08-06 via Nuitee
A
Ayse couple us
10
2026-08-06 via Nuitee
D
Dan couple ro
9
2026-08-06 via Nuitee
H
Hanif couple gb
9
Great place to stay, amazing location, clean and high quality feel to the interior
Pros:

Very clean, great location, ambient and high quality feel of the place

Cons:

For the amount we paid it would be nice to get the fridge snacks and drinks as complementary. Also the extractor fan in the bathroom was not working, although the staff did offer to get it seen to the following morning

2026-08-06 via Nuitee
B
bahdaoui solo_traveller es
10
2026-08-05 via Nuitee
Q
Quentin couple fr
10
2026-08-05 via Nuitee
T
Talal family_with_children us
10
2026-08-05 via Nuitee
M
Mariana Rita couple pt
9
2026-08-05 via Nuitee