Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Luggage storage
Massage services
Solarium
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Prime location
Friendly staff
Spacious rooms
Cons:
Inconsistent cleanliness
Limited food options
Dated decor in some rooms

Categories

Cleanliness
8.6
Inconsistent cleanliness reported, notably dark room with carpet stains.
Service
9.6
Staff mentioned as friendly and accommodating.
Location
10
Prime location praised, close to attractions and serene setting.
Room Quality
8.6
Rooms noted as spacious but some furnishings dated.
Amenities
8.6
Limited amenities mentioned, especially regarding food.
Value for Money
9.6
Good value considering the location and overall experience.
Food and Beverage
8.1
Mixed reviews on food quality and service due to low season.
Overall Experience
9.7
Overall experience was positive with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:09

Property Description

Spectacular Mountain Views
Enjoy stunning mountain views from your room and terrace at Bay Haven Collection, Boutique Hotel.

Relaxing Spa Facilities
Unwind and rejuvenate in the pool with a view and the available spa facilities at the aparthotel.

Convenient Location
With nearby attractions like World of Birds and Chapman's Peak, Bay Haven Collection, Boutique Hotel offers the perfect base for your Cape Town adventures.

Book now to experience luxury and convenience at Bay Haven Collection, Boutique Hotel.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

9.1
Based on 42 reviews
Cleanliness: 8.6
Service: 9.6
Location: 10
Room Quality: 8.6
Amenities: 8.6
Value for Money: 9.6
Food and Beverage: 8.1
Overall Experience: 9.7
M
McQueen • couple • gb
9
Lovely staying Hout bay
Pros:

Wonderful views from the terrace ,Lovely sized room with open plan bathroom facilities even a freestanding bath which was lovely .The staff were friendly and the breakfast was good .Outside seating is a bonus .Nice touch ,bed turned down and chocolate and a poem left on bedside table .

Cons:

The trek from car parking space which is on the slope to reception and then upstairs to room with luggage in tow is quite hard going for us pensioners .
Never did find the swimming pool .
No access to fridge in room it was locked .
Maybe a little information pack in room would be helpful .

2026-03-27 • via Nuitee
T
Thomas • extended_group • de
7
Hatte mehr erwartet….
Pros:

Räumlich großzügig gestaltete Villa, tolle Aussicht, sauber, sicher, sehr bequeme Betten, moderner Einrichtungsstil

Cons:

Privater Pool war defekt und verlor dauerhaft Wasser, somit nicht nutzbar. Abhilfe war nicht möglich. Trotz großer Villa mit 4 Schlafplätzen waren auf der privaten Terasse nur 2 Liegen verfügbar. Auch am Gemeinschaftspool waren ingesamt nur 4 Liegen verfügbar - hatte ich noch in keinem Hotel. Der zugesagte Safe im Haus existierte nicht. Das Frühstück hat einen stark begrenzten Umfang - nicht zu empfehlen.

2026-03-26 • via Nuitee
C
Claude0659 • couple • fr
7
Pros:

Quelques pavillons magnifiquement rénovés dans un cadre de verdure avec de belles perspectives sur la vallée. Chambres confortables. Personnel sympathique. Belle piscine.

Cons:

Manque un espace de jardin pour se poser en dehors de la chambre. Espaces extrieurs en general un peu étriqués et en pente. Service un peu lent au restaurant.

2026-03-24 • via Nuitee
H
Hlulani • couple • za
9
Perfect
Pros:

Everything

Cons:

Nothing

2026-03-20 • via Nuitee
Y
Yusuf • couple • ae
1
Thieves
Pros:

Took my security money and never gave it back. Litterally for no reason. If you decide to go. Make sure u have cash for the deposit. Thieves.

Cons:

Thieves

2026-03-19 • via Nuitee
E
Elmar • extended_group • de
8
2026-03-17 • via Nuitee
L
Lulama • family_with_children • za
9
Spectacular Accomodation conveniently located in Hout Bay.
Pros:

Stunning views. Clean and comfortable accommodation. Friendly staff. I like their WhatsApp system. Chatting with you on it throughout your stay.

Cons:

Breakfast starts getting served too late, 8 am. We left way before they served it.

2026-03-17 • via Nuitee
S
Sinead • solo_traveller • za
9
Pros:

The rooms were cozy and had everything I needed. The staff were so welcoming and friendly.

2026-03-14 • via Nuitee
L
Lederer • couple • za
7
Lovely and relaxing
Pros:

Modern, spacious, clean rooms. Friendly staff, tasty breakfast, well kept gardens

Cons:

They said streaming service available but if you don’t have a Netflix account you can’t use the TV. There was also no HDMI cable to connect one’s laptop to the TV. The coffee pods provided did not taste good and weren’t good quality. The room we booked said “king room with Mountain View” on booking.com but turns out not all of the rooms in that category have views and the only available room in that category for us was on the ground floor with no view. We were given the option of a room with a view but it would have been a twin room with 2 single beds and my husband and I prefer sharing a bed

2026-03-09 • via Nuitee
F
Francois • solo_traveller • za
10
2026-03-07 • via Nuitee
W
WATARU • solo_traveller • jp
9
Pros:

清潔で上質

Cons:

スタッフの歩く音が大きい

2026-03-07 • via Nuitee
M
marie-pierre • couple • fr
10
Dommage que nous avions prévu qu’une nuit, car nous n’avons pas eu le temps de profiter des installations !
Pros:

Hébergement superbe, chambre spacieuse et très bien aménagée ! Installation magnifique.
Petit déjeuner exceptionnel.
Je recommande. Excellent rapport qualité prix !

2026-03-07 • via Nuitee
J
Joni • couple • nl
10
Fijn verblijf met goed bed en heerlijk ontbijt
Pros:

Mooie plek, heerlijk zwembad, goed bed en ontzettend vriendelijke medewerkers.

Cons:

Er is erg weinig privacy in de hotelkamers. De complete badkamer inclusief wc zijn open in de kamer en voor complete privacy moeten de gordijnen dicht. Ook als stel wil je graag enigszins privacy op de wc. Het tafeltje waar de koffiemachine opstaat is zo klein en wankel dat de waterkoker er niet bij past (staat op de grond) en het wiebelt bij het indrukken van de aan en uit knop.

2026-02-28 • via Nuitee
Z
Zoltán • couple • hu
9
2026-02-27 • via Nuitee
G
Gertrud • solo_traveller • ch
6
2026-02-27 • via Nuitee
B
Baby Ruth • couple • de
9
A short, beautiful stay
Pros:

Spacious room, beautiful view, pleasant staff

Cons:

Breakfast was very limited

2026-02-14 • via Nuitee
A
Arie • couple • nl
10
Pros:

Zwembad en ontbijt

Cons:

Kamer zonder uitzicht

2026-02-12 • via Nuitee
U
Uta • extended_group • de
10
Pros:

Lichtdurchflutete Villa , im grünen gelegen. Super freundliches und kompetentes Personal , Kontakt per Whats App Gruppe Mega .

2026-02-11 • via Nuitee
I
Imran • couple • za
5
2026-02-09 • via Nuitee
L
Luisa • couple • de
9
2026-01-29 • via Nuitee