Ambassador Transit Lounge Terminal 3

Hotels
6.6 (933 reviews)
Harilela Hospitality Pte Ltd P.O. Box 1030 Singapore Changi Airport , Singapore , sg

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Terrace
Lift / Elevator
Bar
Fax/photocopying
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean room
Cons:
Overpriced
Uncomfortable chairs
Cleanliness issues

Categories

Cleanliness
5.74
Various reviews mention issues with cleanliness, especially in shower areas.
Service
7.71
Reception staff were friendly, though some reviews noted dissatisfaction.
Location
8.25
Highly convenient location near the airport.
Room Quality
6.2
Rooms were noted as clean but some furnishings were tired.
Amenities
6.73
Shower facilities were inadequate and overcrowded at times.
Value for Money
5.69
Multiple reviews indicated that it was overpriced for the quality received.
Food and Beverage
6.24
Food quality varied with some items noted as subpar.
Overall Experience
6.21
Overall mixed feelings about the experience due to various issues encountered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:48

Property Description

Luxurious Tranquillity in Changi Airport - Terminal 3

Warm Hospitality and Relaxing Services: The Ambassador Transit Lounge offers a spacious and cosy environment for transit passengers to unwind and wait comfortably for their next flight. Enjoy the warm hospitality and relaxing services that will make your transit at Singapore Changi Airport a fuss-free and enjoyable experience.

Convenient Location: Situated airside next to the Movie theatre near Transfer B, our lounge provides easy access for passengers in the Departure/Transit Lounge North. Take advantage of the business facilities and tranquil atmosphere to make the most of your time in transit.

Important Information for Transit Passengers: Remember, as an airside property, transit travelers must not clear immigration/customs. Our 24-hour front desk is available to assist with any queries regarding luggage, boarding passes, or re-entering the transit area. Plan your stay with us and make your transit in Changi Airport memorable.

Important information:

Guests arriving on an inbound flight must not pass through immigration control. Guests arriving from the city must be checked-in on an outbound flight.

A valid traveling document must be presented during check-in and guests must provide the property with their arrival and departure flight numbers in the special request box during booking.

Guests will not be able to access their checked-in baggage at the hotel, and the hotel is not responsible for guests' checked-in luggage transfer during stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

6.6
Based on 933 reviews
Cleanliness: 5.74
Service: 7.71
Location: 8.25
Room Quality: 6.2
Amenities: 6.73
Value for Money: 5.69
Food and Beverage: 6.24
Overall Experience: 6.21
I
Indri solo_traveller nc
8
Pros:

La rapidité de l'accueil, les douches propres avec tout ce qu'il faut et le buffet petit déjeuner. C'est la seconde fois que j'y passe, c'est pratique lorsqu'on est en transit entre 2 longs courriers.

2026-08-22 via Nuitee
S
Simone couple au
1
Terrible. We got a refund.
Pros:

Nothing

Cons:

Lounge was old and dirty.
The food was very poor.
There were way more comfortable seating areas in the general areas of the airport.

2026-08-22 via Nuitee
P
Patrizia solo_traveller nz
8
2026-08-20 via Nuitee
T
Tatya solo_traveller fr
7
Pros:

Good location

Cons:

The food is a catastrophe, the wall next to the bed can be cleaned. A real door instead of curtain will be better or at least a safety deposit box

2026-08-19 via Nuitee
N
Nannaphat solo_traveller au
5
ดี
Pros:

การ บริการ

Cons:

พนักงาน

2026-08-18 via Nuitee
S
shetty solo_traveller in
7
2026-08-16 via Nuitee
C
Criscell solo_traveller au
5
Pros:

Came with free access to the lounge and food. The food was pretty good with many options. The staff were nice and welcoming. I stayed in the afternoon till a bit late at night so there was plenty of people in the lounge, but there was enough space.

Cons:

Two weeks before, I stayed at the Ambassador Transit Lounge in Terminal 2 - in terms of the nap room, that one was much better. It was a proper room. Terminal 3 was just walls propped up, could hear the other 'rooms'.

2026-08-15 via Nuitee
M
Marama solo_traveller nz
7
Good to place for a short stopover to rest, shower and eat.
Pros:

Great location, friendly staff and good variety of food.

2026-08-15 via Nuitee
P
Petar solo_traveller au
4
2026-08-13 via Nuitee
K
Kaz solo_traveller au
9
2026-08-12 via Nuitee
K
Ken solo_traveller au
6
2026-08-08 via Nuitee
D
Dimce solo_traveller nz
10
Pros:

Comfortable seating, great shower facility

2026-08-08 via Nuitee
D
David solo_traveller au
7
Pros:

Inside the transit area

Cons:

Was a little bit expensive

2026-08-07 via Nuitee
N
Ninian couple au
3
Not worth the money. If there
Pros:

There’s free food - tho not many options.
There’s a little area on the right side that is somewhat a bigger spot.

Cons:

For the price you pay there really isn’t much in this lounge. There is a lot of noise, the toilet was not the cleanest. We just got lucky that we got the chairs on the right-hand side where its somewhat bigger and private, more comfortable.

2026-08-05 via Nuitee
R
Ramakrishna solo_traveller au
5
Could not sleep as what expected.
Pros:

Room is noisy. We can hear the airport announcements. Disturbances from side rooms. It also expensive, considering short nap period of 6 hours, including shower and dinning time.

Cons:

Noice proof with alarm time setting will be better

2026-08-04 via Nuitee
H
Henry solo_traveller ck
9
Met my expectations to rest and freshen up for long travel to New Zealand. Overnight stay.
Pros:

Welcomed the opportunity freshen up - shower and have breakfast before long flight to New Zealand.

2026-08-03 via Nuitee
M
Maureen solo_traveller au
7
Cons:

The nap rooms were too noisy and too much light in them.

2026-08-02 via Nuitee
H
Hayden solo_traveller nz
6
2026-08-02 via Nuitee
Y
Yodi solo_traveller id
8
2026-07-25 via Nuitee
L
Lee solo_traveller au
2
Nap room
Pros:

V friendly staff

Cons:

V expensive for a ' nap' room . Yout can leave anything in the room and go for a shower or to the toilet as the rooms dont lock . Also the walls do not fully separate you from.the people in next rooms . V loud had to ask the blneighbiur to kp the noise down

2026-07-22 via Nuitee