Ambassador Transit Lounge Terminal 3

Hotels
6.6 (892 reviews)
Harilela Hospitality Pte Ltd P.O. Box 1030 Singapore Changi Airport , Singapore , sg

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Terrace
Lift / Elevator
Bar
Fax/photocopying
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean room
Cons:
Overpriced
Uncomfortable chairs
Cleanliness issues

Categories

Cleanliness
5.74
Various reviews mention issues with cleanliness, especially in shower areas.
Service
7.71
Reception staff were friendly, though some reviews noted dissatisfaction.
Location
8.25
Highly convenient location near the airport.
Room Quality
6.2
Rooms were noted as clean but some furnishings were tired.
Amenities
6.73
Shower facilities were inadequate and overcrowded at times.
Value for Money
5.69
Multiple reviews indicated that it was overpriced for the quality received.
Food and Beverage
6.24
Food quality varied with some items noted as subpar.
Overall Experience
6.21
Overall mixed feelings about the experience due to various issues encountered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:48

Property Description

Luxurious Tranquillity in Changi Airport - Terminal 3

Warm Hospitality and Relaxing Services: The Ambassador Transit Lounge offers a spacious and cosy environment for transit passengers to unwind and wait comfortably for their next flight. Enjoy the warm hospitality and relaxing services that will make your transit at Singapore Changi Airport a fuss-free and enjoyable experience.

Convenient Location: Situated airside next to the Movie theatre near Transfer B, our lounge provides easy access for passengers in the Departure/Transit Lounge North. Take advantage of the business facilities and tranquil atmosphere to make the most of your time in transit.

Important Information for Transit Passengers: Remember, as an airside property, transit travelers must not clear immigration/customs. Our 24-hour front desk is available to assist with any queries regarding luggage, boarding passes, or re-entering the transit area. Plan your stay with us and make your transit in Changi Airport memorable.

Important information:

Guests arriving on an inbound flight must not pass through immigration control. Guests arriving from the city must be checked-in on an outbound flight.

A valid traveling document must be presented during check-in and guests must provide the property with their arrival and departure flight numbers in the special request box during booking.

Guests will not be able to access their checked-in baggage at the hotel, and the hotel is not responsible for guests' checked-in luggage transfer during stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.6
Based on 892 reviews
Cleanliness: 5.74
Service: 7.71
Location: 8.25
Room Quality: 6.2
Amenities: 6.73
Value for Money: 5.69
Food and Beverage: 6.24
Overall Experience: 6.21
Z
Zengeza solo_traveller za
9
Pros:

It was absolutely wonderful. The staff was warm and friendly and directed us where we needed to go. The food was also very yummt

Cons:

Loved everything. Keep it up

2026-07-04 via Nuitee
K
Kurosaki solo_traveller au
5
Pros:

Food, drink, staff, location.

Cons:

Showers and toilets very very hot no air flow, aircon in lounge is passable

2026-07-02 via Nuitee
C
Christopher solo_traveller au
7
2026-07-01 via Nuitee
B
Beka couple nz
5
Very basic
Pros:

Convenience

Cons:

Very small Lounge, limited food and drink options.

2026-06-30 via Nuitee
S
Sahil solo_traveller nz
1
2026-06-29 via Nuitee
A
Amy solo_traveller nz
5
Pros:

Friendly, several food options.

Cons:

Too warm, had 6 hours booked but by the time you shower and eat not really would the cost for sleep hours, would just use as a lounge and shower next time. Don't love having cubicle style rooms with shared partial walls. Better than a dorm room but not hotel level for hotel level cost.

2026-06-29 via Nuitee
F
Fiona solo_traveller au
10
2026-06-29 via Nuitee
J
Judy solo_traveller au
8
An essential resting place
Pros:

Clean, tidy, good to get away from the noise and chaos of airport to a quiet location and get horizontal. Great bathroom facilities and food.

Cons:

Bed was firm; The entrance doorway was curtains only, no door for privacy and to keep your belongings safe.

2026-06-27 via Nuitee
R
Randi Elise solo_traveller us
5
Just eh..
Pros:

It was in a great location. Food was constant

Cons:

Food was not great, staff was just okay, it was packed so hard to find a clean place to sit, or even just a place to sit. Shower was dirty. They only give you 1 towel so the floor was very wet from the shower and slippery.

2026-06-26 via Nuitee
F
Fran solo_traveller nz
9
2026-06-26 via Nuitee
M
Marian solo_traveller gb
7
Great for a short stay showers excellent food not alright
Pros:

Had to share back room with another family but they were very nice plus had great decking chairs - food selection ok - showers facilities great very clean - worth the money for that

Cons:

If I had not been in back room as the moral room was full would not have been happy with chairs the didn’t look very comfortable I was there 5 hours

2026-06-25 via Nuitee
C
Creezy solo_traveller fr
7
Bon accueil à 0:10 le 20:06 / le voisin ronflait
Pros:

Pratique et propre

Cons:

« Chambres » très rudimentaires

2026-06-25 via Nuitee
S
Savathree solo_traveller au
8
2026-06-25 via Nuitee
J
John solo_traveller au
8
Great room but a little pricey
Pros:

Easy access and comfort

Cons:

The price

2026-06-22 via Nuitee
S
Sheila solo_traveller gb
10
2026-06-22 via Nuitee
C
catriona solo_traveller gb
8
Pros:

The bed was very comfortable. Clean toilet and shower. Enjoyed sitting in the lounge. Staff attentive . Good coffee !

Cons:

No door as such on the cubicle to lock. A curtain.Had to take your valuables with you to the shower and toilet.

2026-06-21 via Nuitee
M
Marina solo_traveller au
7
Good thanks.
Pros:

Clean. Location excellent.

Cons:

A bit noisy. Confusing toilet/bathroom/ shower situation. When tired from flying, clear signage is everything.

2026-06-21 via Nuitee
A
Anthony extended_group us
9
2026-06-20 via Nuitee
J
Janice Velasco solo_traveller au
8
2026-06-18 via Nuitee
N
Naeem solo_traveller ch
10
Was fantastic
Pros:

Good location

2026-06-18 via Nuitee