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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Table tennis
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Non-smoking throughout
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Shared kitchen
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
Review Highlights
Categories
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Property Description
Tropical Oasis in the Heart of Cairns
Queenslander Heritage Architecture
The unique architectural design of our hotel is a captivating blend of heritage charm and modern comfort, sure to enchant every guest.
Luxurious Rooms and Resort Amenities
Indulge in the elegance of marble floors, Molton Brown toiletries, and premium linens in our rooms. Enjoy our state-of-the-art fitness center, swimming pool, and spa for ultimate relaxation.
Culinary Delights and Leisure
Savor delectable seafood at Treasure Court Seafood Restaurant and unwind with a drink at our snack bar. With free WiFi, parking, and bicycle hire, your stay at Ramada By Wyndham Cairns City Centre is bound to be unforgettable.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for AUD 15 per person per night when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
People 4 years old and over stay for AUD 30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Pets
Pets are not allowed.
Location
Guest Reviews
Noise
Location, great for night before flying out
Needs a bit of upkeep, particularly outside
Staff were friendly and helpful. Pool area and location were great, walking distance to cafes, restaurants at the esplanade.
Mould and cleanliness. My bed was made with a mouldy sheet, so asked reception if I could have it changed but they had no house staff, so I changed rooms, the young lad was really nice about it.
But the new room had mould present around the air con vent, in the bathrooms (In photos), and round the floor tilling, there was also large amounts of water damage that had been painted over and also a section in the floor where water had broken through the grout and leaked underneath, and the ceiling still had evidence of the damage. It made for a very unpleasant sleeping experience in the room giving breathing issues and a headache. The walls were also unclean, and the air con was very loud.
location was good walking distance to casino, and lots of carparking
shower was hard to climb into but great to have 2 sinks and balcony
Great location
Street lights were bright at night though the curtains
24 hr front desk, easy communication and access to room
Very spacious room. Good amenities.Bed very comfortable.
The terracotta tiles were good but my feet got lint and dirt walking on them which was very noticeable when showering.
Not an awful lot aside from polite and friendly staff.
Rooms are not in good condition. Basic amenities is fine, but generally looking a shabby. Bathroom was the worst - blue stain in the bathtub, full of scratches it looks dirty. Also, the pool they photograph so well is actually IN the outdoor car park - so people are just driving around or unpacking their cars while you’re relaxing.
Great no complaints 👌
Location and staff were good. Clean room.
The pillows were bad. Spend the money and get decent pillows
I could smell mould.
The breakfast was not good, not worth the extra $40
It was very clean and comfortable.
Bath tub was so great.
Location is great.
I have booked another stay in July.
Nice location and clean room
Leaking shower
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