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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Table tennis
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Non-smoking throughout
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Shared kitchen
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
Review Highlights
Categories
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Property Description
Tropical Oasis in the Heart of Cairns
Queenslander Heritage Architecture
The unique architectural design of our hotel is a captivating blend of heritage charm and modern comfort, sure to enchant every guest.
Luxurious Rooms and Resort Amenities
Indulge in the elegance of marble floors, Molton Brown toiletries, and premium linens in our rooms. Enjoy our state-of-the-art fitness center, swimming pool, and spa for ultimate relaxation.
Culinary Delights and Leisure
Savor delectable seafood at Treasure Court Seafood Restaurant and unwind with a drink at our snack bar. With free WiFi, parking, and bicycle hire, your stay at Ramada By Wyndham Cairns City Centre is bound to be unforgettable.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for AUD 15 per person per night when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
People 4 years old and over stay for AUD 30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Pets
Pets are not allowed.
Location
Guest Reviews
The building is in need of repair, can smell the mold on 4th floor and moisture in the ceiling getting out of the lift . Bathroom is of danger of somebody injuring themselves stepping out of the bath . Very third world accommodation.
Nothing
The hotel was in a deplorable state and required immediate renovation. Additionally, the breakfast offered was from a Chinese restaurant, which I found quite odd and unsatisfactory.
La ubicación es lo mejor. Además contaban con estacionamiento adentro del hotel gratuito.
Lo reservé porque tuve que hacer un viaje de urgencia y era lo que había disponible. Es un hotel sumamente descuidado y sucio. La habitación estaba sin ventilar hace mucho tiempo, creo que las mantienen cerradas, había mucho olor a humedad y la limpieza dejaba mucho que desear. Dos personal del hotel entraron a la habitación sin golpear la puerta.
No puedo recomendar este hotel
Close to esplanade & other city facilities
Dated property
Early closing time for restaurant - no dinner offered
Close to my medical specialist
Na
It had 24 hour check in. Website made it sound like a good option.
My sister and I felt physically sick having to sleep in a room that stunk of mould and mildew. Yes it’s a humid climate however I stayed at another property last week that was fresh and tidy. This room and the other we considered moving to upstairs was filthy. The aircon was putrid with dust and gunk, the compendium had a layer of mildew as did the art work! The room itself was barely clean. The bathroom taps barely worked, the mirror was chipped! It was actually disgusting. I have photos….
Staff, friendly, restaurant staff were exceptional, had breakfast two days, the best 👌
Nothing negative to say
The facility is in a state of disrepair. While the swimming pool is decent, the breakfast situation is unacceptable—it's served at a strange Chinese restaurant that looks unappetizing.
The place needs renovation or demolishment
Loved the location
The gym had no air conditioning and some of the equipment didn't work
Affordability and its location.
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