The Originals Access, Hôtel Innostar

Hotels
•
The Originals Access
7.9 (963 reviews)
469 rue de la Découverte BP 37603 , Labège , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean facilities
Cons:
Noise issues
Small room sizes
Ventilation problems

Categories

Cleanliness
7.43
Generally clean but some issues reported with room quality.
Service
8.4
Many reviews mention friendly and helpful staff, contributing to a great service experience.
Location
7.94
Convenient for those with cars; slight complaint about distance to metro.
Room Quality
7.39
Rooms described as clean but some mention small size and issues with ventilation.
Amenities
7.42
Basic amenities mentioned, but some guests noted lack of certain items.
Value for Money
8.38
Good value for the price as highlighted in multiple reviews.
Food and Beverage
8.43
Breakfast received positive remarks for variety and quality.
Overall Experience
7.8
Overall positive experiences reported, balancing out some negative factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 22:51

Property Description

Modern Comforts and Convenience
The Originals Access, Hôtel Innostar in Labège-Innopôle offers a comfortable stay with free Wi-Fi, flat-screen TVs, and a delicious daily breakfast.

Relaxation and Refreshment
Guests can unwind on the hotel's terrace with outdoor furniture or grab a snack from the convenient vending machines with fresh drinks and snacks.

Prime Location
Located in a bustling business district, the hotel is minutes away from the train station, metro station, exhibition center, and the motorway, providing easy access to key destinations.

To experience these fantastic amenities and more, book your stay at The Originals Access, Hôtel Innostar now.

Important information:

Reception opening hours:
-Monday: 7:30am - 9pm
-Tuesday to Thursday: 6am - 9pm
-Friday: 6am - 8:30pm
-Saturday & Sunday: 7:30am - 12:30pm and 5:30pm - 8:30pm (closed between 12:30pm and 5:30pm).

Check in: Monday - Thursday: 5:30 pm - 9 pm Friday, Saturday & Sunday: 5:30 pm - 8:30 pm

Please note that breakfast is available for children aged 3 to 11 years old for an additional fee of 6€ per child.

Guests arriving outside reception opening hours are kindly requested to inform the hotel before 12:00. Contact details can be found on the booking confirmation.

Please note that rooms adapted for guests with reduced mobility are subject to availability and cannot be guaranteed. Guests wishing to reserve a reduced mobility room must specify this at the time of reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 7 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 963 reviews
Cleanliness: 7.43
Service: 8.4
Location: 7.94
Room Quality: 7.39
Amenities: 7.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 7.8
L
Ludovic • solo_traveller • fr
10
Agréable
Pros:

Accueil propreté

Cons:

Peu d’éclairage lumière

2026-03-28 • via Nuitee
L
Laure • extended_group • fr
7
2026-03-27 • via Nuitee
P
Philippe • couple • fr
5
bof
Pros:

l'emplacement est bon, accès et parking pratiques, petit déjeuner bien

Cons:

éclairage très insuffisant , bruyant (très mal insonorisé)

2026-03-25 • via Nuitee
L
Louann • solo_traveller • fr
8
2026-03-21 • via Nuitee
I
ISABELLE • family_with_children • fr
9
2026-03-21 • via Nuitee
J
Johan • family_with_children • fr
9
2026-03-21 • via Nuitee
C
Cerisere • solo_traveller • fr
10
Pros:

Personnel très accueillant, logement très propre. Je recommande

2026-03-20 • via Nuitee
S
sylvain • couple • fr
10
Très bien passé
Pros:

Petit déjeuner magnifique

2026-03-19 • via Nuitee
N
Nathalie • family_with_children • fr
8
Pros:

Emplacement facile d accès situé à côté du centre commercial et divers restaurants. Pratique en périphérie de Toulouse. Petit déjeuner simple et efficace. Parking disponible. Hôtel simple et sans prétention, mais qui fait le job. La chambre était propre et correcte pour le prix, avec le nécessaire pour passer une nuit tranquille. L’accueil est basique mais sympathique. Ce n’est pas un établissement de luxe, mais pour un court séjour ou une étape, ça convient très bien. Bon rapport qualité-prix.

Cons:

Literie trop ferme, l'eau était tiède

2026-03-19 • via Nuitee
B
bastien • solo_traveller • fr
4
Pros:

Je n'ai pas pris de petit déjeuner sur place
J'ai apprécié l'emplacement de l'hôtel

Cons:

Trop cher pour la prestation

2026-03-17 • via Nuitee
V
Véronique • family_with_children • fr
10
Pros:

Accueil parfait

2026-03-17 • via Nuitee
A
Artspleen • couple • fr
8
Au top pour un arrêt sur la route
Pros:

Personnel agréable, chambre confortable pour une nuit, petit déjeuner simple mais avec du choix.

Cons:

/

2026-03-15 • via Nuitee
J
jean-philippe • family_with_children • fr
10
2026-03-14 • via Nuitee
J
Jean François • family_with_children • fr
8
Pros:

Personnel aimable et sympathique qui a répondu à nos attentes

2026-03-14 • via Nuitee
L
Laurent • couple • fr
8
Bien pour une étape avant de reprendre la route
Pros:

Hotel deux étoiles à prix correct (en fait prix réduit en regard de la concurrence locale).
Tout y est mais de façon simple : chambre basique et petit déjeuner complet
Bien pour une étape avant de reprendre la route vers le Sud

Cons:

Un peu de difficulté pour monter au 3eme étage.

2026-03-13 • via Nuitee
O
Olivier • solo_traveller • fr
10
2026-03-13 • via Nuitee
C
christian • family_with_children • fr
5
Cons:

Robinetterie des chambres voisines bruyante, oreiller trop petit

2026-03-12 • via Nuitee
C
Cyrille • solo_traveller • fr
8
Reposant
Pros:

Propreté
Disponibilité

Cons:

Rien

2026-03-11 • via Nuitee
D
Doris • solo_traveller • fr
7
Pros:

L'emplacement

Cons:

La chambre était petite.

2026-03-11 • via Nuitee
J
Jennifer • family_with_children • de
9
Zum Übernachten perfekt
Pros:

Problemlose Kommunikation mit dem Personal, wenn auch ausschließlich auf Französisch. Aber sie waren bemüht trotzdem zu helfen.

Cons:

Leider Schimmelspuren im Bad und an der Decke. Ansonsten ausreichend zum Schlafen. Ein Föhn fehlte

2026-03-09 • via Nuitee