AC Hotel by Marriott Guatemala City

Hotels
•
AC Hotels by Marriott
8.5 (660 reviews)
11 Avenida 35-02 , Guatemala , gt

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.5
Several reviews highlighted issues with cleanliness, including unclean rooms and inadequate service.
Service
9
While there were some complaints about service, many reviews praised the staff's friendliness and helpfulness.
Location
9.5
Numerous reviews mentioned the excellent location, particularly in relation to activities and attractions.
Room Quality
8
Mixed sentiments on room quality: some found rooms spacious and clean, while others faced issues like uncomfortable beds.
Amenities
7.5
Certain reviews cited limited amenities, including the gym and the lack of services.
Value for Money
9
Most reviews pointed out good value for money in relation to location and quality.
Food and Beverage
8.5
Reviews noted good food quality but suggested improvements in breakfast offerings.
Overall Experience
9
Overall positive experiences with a few notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:34

Property Description

Luxurious Accommodations
AC Hotels by Marriott Guatemala City offers 4-star air-conditioned rooms with free WiFi and private bathrooms. Each room is equipped with a flat-screen TV and a safety deposit box, ensuring a comfortable stay for all guests.

Delicious Dining Options
Guests can enjoy a delightful à la carte breakfast every morning at the hotel's restaurant. Additionally, the property features a terrace where visitors can relax and unwind while taking in the surrounding city views.

Convenient Location
Located in Cayala City, the hotel is surrounded by shopping, dining, and entertainment venues, providing guests with plenty of options for leisure activities. With multilingual staff available at the reception, planning your stay and exploring the city becomes effortless.

Book your stay at AC Hotels by Marriott Guatemala City now for a memorable and convenient experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 660 reviews
Cleanliness: 7.5
Service: 9
Location: 9.5
Room Quality: 8
Amenities: 7.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9
M
Maria Laura • solo_traveller • co
8
2026-04-11 • via Nuitee
E
Eunice • couple • us
9
2026-04-07 • via Nuitee
M
Marco • couple • gt
10
Excelente
Pros:

Atención

Cons:

Me gustó todo el parque un poco confuso

2026-04-06 • via Nuitee
C
Carlos • solo_traveller • sv
9
Pros:

La atencion de los Meseros, les daria nota un Perfecto sobre todo a los que se encuentran en el desayuno.

Cons:

El personal de limpieza hace mucho ruido por la mañana cuando limpian la habitacion de al lado se escucha y eso no deja dormir mas tiempo.

2026-04-06 • via Nuitee
C
Carlos • family_with_children • sv
10
Pros:

Limpieza, calidad y amabilidad

2026-04-06 • via Nuitee
G
Gerardo • family_with_children • sv
9
2026-04-06 • via Nuitee
E
Elmer • family_with_children • sv
10
2026-04-05 • via Nuitee
L
LeticiaD • couple • do
8
Agradable
Pros:

Me sorprendió la ubicación y seguridad para el extranjero.

Cons:

Creo que las alfombras de los pasillos y de las habitaciones necesitan una limpieza más profunda.

2026-03-31 • via Nuitee
J
Jose • couple • hn
10
Pros:

Limpieza , hospitabilidad , el concepto

Cons:

La lámpara gigante que está a la par de la habitación que nos tocó , el viento la mueve mucho y emite sonidos fuertes que te despiertan .

2026-03-30 • via Nuitee
A
Andrea Dana • couple • pa
9
2026-03-27 • via Nuitee
C
Carolina • couple • co
10
2026-03-24 • via Nuitee
J
Juan • solo_traveller • us
10
2026-03-23 • via Nuitee
T
Tomas • couple • us
10
2026-03-21 • via Nuitee
A
Adriana • family_with_children • cr
8
2026-03-19 • via Nuitee
W
wilson • couple • br
10
Fantástico!
Pros:

O hotel impressiona pelo seu padrão: novo, moderno, extremamente limpo, silencioso e muito confortável. A experiência foi elevada principalmente pela excelência da equipe, sempre cordial, atenta e eficiente em todos os momentos da estadia.
A localização é outro grande diferencial, cercada por ótimos restaurantes, lojas e serviços, em uma região segura e agradável. Sem dúvida, uma excelente escolha.
The hotel stands out for its high standards: new, modern, extremely clean, quiet, and very comfortable. The experience was elevated by the excellence of the staff, who were consistently courteous, attentive, and efficient throughout the stay.
The location is another highlight, surrounded by great restaurants, shops, and services, in a safe and pleasant area. Definitely an excellent choice.

2026-03-17 • via Nuitee
L
Leiva Sosa • family_with_children • gt
9
2026-03-16 • via Nuitee
G
gilberto • solo_traveller • it
9
2026-03-16 • via Nuitee
J
Jaime • couple • gb
10
Great stay, with clean facilities, good breakfast, and very helpful staff.
Pros:

Located in a very up and coming area with all the shops and restaurants you can enjoy. The facilities are excellent , clean, with very good breakfast. All staff were friendly and helpful.

2026-03-16 • via Nuitee
J
Jose Pablo • couple • cr
10
2026-03-16 • via Nuitee
E
Ericka Arlinne • family_with_children • gt
7
Pros:

Ubicación

Cons:

Dormitorio con vista a las escaleras de emergencia y obscuro

2026-03-14 • via Nuitee