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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Wheelchair accessible
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Kid meals
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Fruits
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Pet bowls
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Art gallery on site
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Wine release events
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Reception hall
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Covered parking
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Bicycle-friendly property
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodations
AC Hotels by Marriott Guatemala City offers 4-star air-conditioned rooms with free WiFi and private bathrooms. Each room is equipped with a flat-screen TV and a safety deposit box, ensuring a comfortable stay for all guests.
Delicious Dining Options
Guests can enjoy a delightful à la carte breakfast every morning at the hotel's restaurant. Additionally, the property features a terrace where visitors can relax and unwind while taking in the surrounding city views.
Convenient Location
Located in Cayala City, the hotel is surrounded by shopping, dining, and entertainment venues, providing guests with plenty of options for leisure activities. With multilingual staff available at the reception, planning your stay and exploring the city becomes effortless.
Book your stay at AC Hotels by Marriott Guatemala City now for a memorable and convenient experience!
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
People 12 years old and over stay for US$15 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
O hotel impressiona pelo seu padrão: novo, moderno, extremamente limpo, silencioso e muito confortável. A experiência foi elevada principalmente pela excelência da equipe, sempre cordial, atenta e eficiente em todos os momentos da estadia.
A localização é outro grande diferencial, cercada por ótimos restaurantes, lojas e serviços, em uma região segura e agradável. Sem dúvida, uma excelente escolha.
The hotel stands out for its high standards: new, modern, extremely clean, quiet, and very comfortable. The experience was elevated by the excellence of the staff, who were consistently courteous, attentive, and efficient throughout the stay.
The location is another highlight, surrounded by great restaurants, shops, and services, in a safe and pleasant area. Definitely an excellent choice.
Located in a very up and coming area with all the shops and restaurants you can enjoy. The facilities are excellent , clean, with very good breakfast. All staff were friendly and helpful.
Ubicación
Dormitorio con vista a las escaleras de emergencia y obscuro
L'hôtel est très bien placé dans cayala. Les chambres sont spacieuses et confortables. Le petit déjeuner est excellent et les serveurs sont aimablement disponibles.
Les équipements de bains sont dispersés, douche et wc dans un renfoncement clos par portes coulissantes et vasque dans la chambre. Il n'y a pas beaucoup de place pour ranger les vêtements, et pour un long séjour c'est ennuyant.
La lumière est généralement très intimiste, mais il manque un type de lumière plus fort quand on en a besoin. Et il y est difficile de se maquiller avec la lumière de miroir.
Le petit déjeuner est très agréable, qu'il soit en salle ou en terrasse. Les serveurs sont avenants. La nourriture est de qualité et variée. Les chambres sont spacieuses et calmes.
A notre deuxième séjour, nous n'avons pu être proches de la chambre de nos filles comme demandé. L'hôtel est composé de deux tours et chacune des chambres étant dans une tour différente, ça a été une vraie galère de communication !!! Nous avons demandé de changer, mais en vain
Good location and close to many restaurant
I will stay again next tile too.
Me gustó la ubicación, todo a mano para pasar un lindo tiempo. Lindo !!
Que estaban haciendo limpieza de alfombras y olía mal, pero al menos era fuera de la habitación
Seguridad
Sí
Muy bueno
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