Ambassador Transit Lounge Terminal 2

Hotels
7.1 (401 reviews)
Harilela Hospitality Pte Ltd P. O. Box 1030 Singapore Changi Airport , Singapore , SG

Facilities

WiFi available
Free WiFi
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Bar
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness of showers
24/7 food and drink availability
Good location
Cons:
Noise disturbances from neighboring rooms
Receptionist distraction during check-in

Categories

Cleanliness
6.35
Showers were clean but overall discomfort in sleep areas affected perception.
Service
7.35
Receptionist distraction during check-in slightly impacted experience.
Location
7.85
Good location with easy access to food and facilities.
Room Quality
5.85
Low wall heights led to noise disturbances during the stay.
Amenities
7.85
24/7 food and drink service was appreciated.
Value for Money
6.85
Perceived as fair when considering security and basic amenities.
Food and Beverage
7.85
Food selection was good and well-received by guests.
Overall Experience
6.85
Mixed feelings due to noise and check-in issues, but some positive aspects were present.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 07:29

Property Description

Tranquil Oasis in Changi Airport

Luxurious Amenities: The Ambassador Transit Lounge at Terminal 2 offers a blend of warm hospitality and top-notch services. Relax in a spacious yet cosy environment, equipped with all the amenities you need to unwind and prepare for your next flight.

Convenient Location: Situated airside in the Departure/Transit Lounge South, our lounge is easily accessible after passing through departure immigration. Take the first escalator to the Sunflower Garden and find us near Transfer F, ensuring a seamless and hassle-free transit experience.

Helpful Assistance: Our 24-hour front desk is always ready to assist you with any queries or concerns. Whether you need guidance on luggage collection, boarding passes, or re-entering the transit area, our dedicated staff is here to make your stay with us as smooth as possible.

Experience comfort and convenience at the Ambassador Transit Lounge – Terminal 2.

Important information:

Ambassador Transit Lounge – Terminal 2 is located airside within Changi Airport, Terminal 2, Departure Transit area. Access is via the escalator near Changi Airport - Terminal 2, Transit Lounge South, near Transfer F, on the 3rd Floor, next to Dreamscape Attractions.
The Transit Lounge offers hourly lounge access, providing a comfortable space to sit and relax, along with food and beverages, shower facilities, and Wi-Fi. Lounge access is available for 3-hour, 5-hour, and 10-hour durations, as well as Nap Rooms for 6 hours or longer. Guests are advised to check the specified duration for each booking option.
IMPORTANT NOTICE
As the lounge is located airside in the Restricted/Transit area, transit travelers must NOT clear immigration or customs. This means that only passengers transiting through Singapore—traveling to another country without clearing Singapore’s arrival immigration—can access the lounge.
• Arriving passengers planning to enter Singapore cannot stay at the Ambassador Transit Lounge – Terminal 2.
• Departing passengers from the city should note that most airline check-in counters open only 3 hours before departure. Access to the transit area is not permitted earlier unless early check-in is available with your airline.
If you need assistance upon arrival, our 24-hour front desk is available to help with luggage collection, onward boarding passes, and reentering the transit area.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

7.1
Based on 401 reviews
Cleanliness: 6.35
Service: 7.35
Location: 7.85
Room Quality: 5.85
Amenities: 7.85
Value for Money: 6.85
Food and Beverage: 7.85
Overall Experience: 6.85
A
Athanasios • solo_traveller • gr
9
It really is just an easy way of having a really clean shower and enjoying some out of public relaxation
Pros:

The fact that I was in terminal three and so I went to the ambassador there and asked if I could swap and they said yes so it was a bonus for me

Cons:

The furniture just looked a little bit outdated

2026-10-24 • via Nuitee
R
Ryosuke • solo_traveller • jp
10
2026-10-24 • via Nuitee
G
Gurpreet • solo_traveller • au
10
Everything very good
Pros:

Staff very helpful 10/10

Cons:

Nothing

2026-10-24 • via Nuitee
E
ELIZABETH • solo_traveller • pa
7
2026-10-24 • via Nuitee
P
Patricia • solo_traveller • nz
10
Pros:

Check in staff made the whole process very easy and explained fully what I was entitled to. The relaxed time frame worked for me, with a 13 hr lay over I was able to walk around until I felt too tired, then check in and see for 5hrs, have shower and get some breakfast and still not have too much time waiting to board the next flight.

Cons:

Nothing

2026-10-21 • via Nuitee
R
R • solo_traveller • au
7
2026-10-21 • via Nuitee
R
Reshmi • solo_traveller • au
6
Pros:

Facilities were good

Cons:

Should be cleaner showering area

2026-10-20 • via Nuitee
N
Nobuko • solo_traveller • jp
8
Pros:

深夜2時着でしたが、暖かい料理がちゃんと揃っていたところ。トイレも凄く綺麗だったところ。ゆっくり安心して休めました。

Cons:

予約のときに理解して予約してますが、足を伸ばすことの出来ないボックスシートでこの値段はやっぱり高いとは思います。

2026-10-19 • via Nuitee
M
miles • solo_traveller • us
9
2026-10-18 • via Nuitee
C
Caroline • solo_traveller • au
7
Pros:

Clean Facilities

Cons:

Price.

2026-10-16 • via Nuitee
O
Odonnell • solo_traveller • au
8
Pros:

Nice clean room. Shower facilities. Comfortable bed to sleep. Polite staff.

Cons:

Nothing all good

2026-10-16 • via Nuitee
L
Luter • solo_traveller • au
5
2026-10-16 • via Nuitee
K
kenkenyamaguchi • solo_traveller • jp
4
Cons:

込みすぎており、全くリラックスできなかった。

2026-10-16 • via Nuitee
G
Gary James • solo_traveller • id
4
Hard to find
Pros:

The booking system

Cons:

I walked all over for hours couldn’t find it. People sent me different ways all over the airport when asked directions. So I finally slept on the carpet

2026-10-12 • via Nuitee
Y
Yu • solo_traveller • jp
5
2026-10-12 • via Nuitee
B
Bruno Bnoumea • solo_traveller • nc
6
2026-10-11 • via Nuitee
P
Patrick • solo_traveller • fr
2
À éviter à tout prix pour une longue escale
Pros:

Très bonne qualité des repas

Cons:

Confort des fauteuils

2026-10-10 • via Nuitee
M
mohamed • solo_traveller • nl
10
2026-10-10 • via Nuitee
K
Kinnaird • solo_traveller • au
1
Pros:

Location 8n the terminal

Cons:

The chair I paid for ended up being a high stool - I thought I was payingv forlr a comfortable chaitlr - none were available.
Most people were there to eat - not my requirement, so I left and found a comfortable cjair in the airport

2026-10-10 • via Nuitee
M
Ma Christian Fe • couple • ca
6
2026-10-09 • via Nuitee