PUERTA de la AXARQUIA HOTEL BOUTIQUE

Hotels
8.5 (227 reviews)
6 Calle Lope de Vega , Vélez-Málaga , es

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Express check-in/check-out
Tour desk
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Issues with cleanliness
Lack of privacy in rooms

Categories

Cleanliness
7.39
Some concerns noted about the cleanliness, especially related to the bathroom and overall room condition.
Service
8.86
Ample praise for service, particularly highlighting the helpfulness and approachability of staff.
Location
9.4
Great location close to the center, making it accessible for various activities.
Room Quality
7.85
Mixed reviews on room size and equipment, with some parts being outdated or lacking privacy.
Amenities
8.38
Decent amenities, though a few guests noted the absence of kitchen and TV facilities.
Value for Money
8.34
Overall value is good but questionable due to issues that were raised about cleanliness and amenities.
Food and Beverage
8.89
No specific mentions but overall comfortable communal dining options.
Overall Experience
8.86
Main highlights indicate a generally positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 21:12

Property Description

Indoor Pool and Shared Kitchen - With an indoor pool and shared kitchen facilities, guests can relax and enjoy a homecooked meal during their stay at PUERTA de la AXARQUIA HOTEL BOUTIQUE.

City View Balconies - Some units offer a balcony with stunning city views, providing guests with a picturesque spot to unwind and take in the surroundings.

Convenient Amenities - All guest rooms are equipped with modern amenities such as air conditioning, a fridge, and a coffee machine for a comfortable and enjoyable stay at PUERTA de la AXARQUIA HOTEL BOUTIQUE.

Book now for a relaxing getaway with beautiful city views at PUERTA de la AXARQUIA HOTEL BOUTIQUE.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 227 reviews
Cleanliness: 7.39
Service: 8.86
Location: 9.4
Room Quality: 7.85
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 8.86
M
Monica family_with_children es
8
Pros:

Habitaciones limpias..Está bien y es muy agradable.

Cons:

No hay personal , todo funciona con códigos.

2026-03-25 via Nuitee
Y
yolanda couple es
10
Istalaciones increíbles y una limpieza espectacular
Pros:

Me encantó

Cons:

La piscina estaba vacía 😔😔no pude disfrutar como siempre de ella

2026-03-24 via Nuitee
A
Antonio couple es
10
2026-03-23 via Nuitee
D
Diamant Sopale Sorizo solo_traveller es
10
2026-03-22 via Nuitee
P
Pablo solo_traveller es
10
2026-03-18 via Nuitee
G
Gustavo solo_traveller es
9
2026-03-16 via Nuitee
F
Fernando Jose family_with_children es
10
Cons:

No tenía TV en la habitación y había perdida de agua en el plato de ducha o del mismo lavabo y se encharcaba zona d el lavabo

2026-03-13 via Nuitee
H
Hurtado Isava couple es
6
2026-03-08 via Nuitee
M
María Isabel couple es
5
No da los servicios de un hotel.
Pros:

Las habitaciones están bien y hay zonas comunes para uso de los huéspedes.

Cons:

Desde las 19,00 h no cogen el teléfono y no te ayudan por tanto si lo necesitas. Llegamos tarde y nos vimos desatendidos, la habitación estaba fría, necesitábamos otra manta, etc. Se anuncian como hotel pero no dan los servicios de un hotel y te dicen que si después de las 19,00 h necesitas algo contactes por un mensaje por bookings. ¿Dónde está su responsabilidad?
Además recibo un mensaje para que les valore con un 10 y que si tengo algo que comentar lo haga en privado. Nunca me había ocurrido esto. Se desentienden absolutamente e incluso no limpian la habitación.

Tanto la habitación como las zonas comunes son buenas pero nunca volveré.

2026-03-06 via Nuitee
O
Oscar solo_traveller es
10
2026-03-01 via Nuitee
I
Ivánzango family_with_children es
7
Pros:

La cama y el espejo

Cons:

El baño fuera de la habitación, no tenía TV ni nevera

2026-03-01 via Nuitee
S
Silvia family_with_children es
10
2026-03-01 via Nuitee
R
Roberto family_with_children es
9
2026-02-23 via Nuitee
R
Regina couple es
9
Pros:

Molt tranquil, comfortable i molt acollidor.

2026-02-23 via Nuitee
B
Borja couple es
4
Pulpos en las paredes
Pros:

Simpleza y limpieza

Cons:

Humedad máxima

2026-02-15 via Nuitee
P
Paul solo_traveller gb
8
2026-02-14 via Nuitee
C
carlos couple es
9
2026-02-08 via Nuitee
V
Vicky couple es
9
2026-02-08 via Nuitee
J
Jose Maria family_with_children es
10
2026-01-25 via Nuitee
S
Stephen solo_traveller ie
10
2026-01-21 via Nuitee