ibis Styles Arles Palais des Congrès

Hotels
ibis Styles
7.3 (2496 reviews)
Avenue De La Première Division Française Libre , Arles , fr

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room quality problems

Categories

Cleanliness
5.3
Several reviews mention cleanliness issues, including insects and dirt.
Service
8.8
Staff were mentioned positively in multiple reviews, highlighting their friendliness and helpfulness.
Location
8.3
The location is appreciated for its convenience, especially regarding the highway access.
Room Quality
5.3
Multiple complaints were made about the room size and maintenance, indicating poor quality.
Amenities
7.3
Some amenities were appreciated, but others like the heating and internet need improvement.
Value for Money
7.8
While some found the costs reasonable, the quality reported did not always match the price.
Food and Beverage
8.3
The breakfast is described as plentiful and high quality, making this a positive aspect.
Overall Experience
7.3
The overall experience varies greatly based on specific room assigned and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:26

Property Description

Prime Location near Congress Centre and Museum

Located opposite the Congress Centre in Arles and a short walk from the Museum of Antiquity, ibis Styles Arles Palais des Congrès offers a convenient and cultural stay in the heart of the city.

Comfortable Rooms and Amenities

Enjoy spacious, air-conditioned rooms with stylish decor and modern amenities. Relax by the outdoor pool available from mid-May to mid-October and stay connected with complimentary WiFi. A buffet breakfast is included, ensuring a great start to your day.

Convenient Business Facilities and Parking

For business travelers, the hotel offers convenient facilities. With free private outdoor parking on-site and proximity to Arles Train Station, your stay is made hassle-free.

Experience comfort and convenience at ibis Styles Arles Palais des Congrès.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.3
Based on 2496 reviews
Cleanliness: 5.3
Service: 8.8
Location: 8.3
Room Quality: 5.3
Amenities: 7.3
Value for Money: 7.8
Food and Beverage: 8.3
Overall Experience: 7.3
P
pascal family_with_children fr
10
2026-04-04 via Nuitee
R
Régine couple fr
7
Bien pouf 1 à 2 nuit. Pas plus...
Pros:

La situation à 20mn à pied du centre ville et la bue sur la chambre depuis le 6eme étage.

Cons:

Le restaurant oû nous avons mal mangé (pièce de boeuf dure et folandreuse); le lit avec protège matelas en plastique: totalement inconfortable.

2026-04-03 via Nuitee
T
THIERRY couple fr
3
Nuit d épouvante dans une passoire thermique avec un mistral fort
Pros:

1-
Chambre 611 passoire thermique - chauffage d appoint :
Un moteur d avion

Cons:

Équipement pas
Digne du groupe Accor -

2026-04-03 via Nuitee
G
Gustavo family_with_children es
8
Buen Hotel en Arles.
Pros:

El personal muy amable, hay una empleada que habla español y es muy atenta.
El desayuno es bueno.
La ubicación del hotel está caminando al centro unos 10 minutos. Hay enfrente un pequeño supermercado y un negocio que vende pizzas y buenos bocadillos.

Cons:

Manpara de baño muy pequeña ( sale el agua de la bañera ) necesitaría una reforma para modernizarlo.

2026-04-02 via Nuitee
M
Mounir family_with_children fr
4
Mal
Pros:

Personnel

Cons:

Tout, il fait froid, le chauffage ne fonctionne pas et couette fine

2026-03-31 via Nuitee
F
Fernand family_with_children fr
5
Cons:

Vent violent ce jour la
place au 7 ème étage nous entendions un bruit provenant de la toiture en permanence impossible de fermer l'œil..

2026-03-31 via Nuitee
T
Tom couple fr
8
2026-03-30 via Nuitee
J
Josiane solo_traveller fr
8
Ça va pour une ou deux nuits …
Pros:

Personnel très sympa
Petit déjeuner compris dans le prix de la chambre
Facilite de stationnement

Cons:

Les chambres vieillissantes . Moquette sur le sol ; taches de rouille et de calcaire importantes dans la baignoire ; matelas qui a dejà bien vécu donc pas très confortable .
Difficulté pour monter les valises jusqu’à l’accueil depuis le parking car rampe trop pentue.

2026-03-29 via Nuitee
L
Lara family_with_children it
7
Pros:

Gli alberghi Ibis in generale sono confortevoli e la colazione è sempre molto varia e buona.
Personale gentile.
Letto molto comodo.
A 5-6 minuti di auto dalla città.

Cons:

Gli infissi sono decisamente da rifare.
La prima stanza che ci hanno dato aveva la finestra che non si chiudeva bene ed essendoci un vento molto forte sembrava di essere in una galleria.
Ci hanno cambiato la camera ma anche in questa la finestra non chiudeva bene e aveva lo scotch sopra quindi non si poteva nemmeno aprire per cambiare l'aria al mattino.
Inoltre essendoci stato vento forte faceva freddo ma non si poteva accendere l'aria condizionata calda, però ci hanno dato una stufetta.
Diciamo che il lato negativo è stato questo, per il resto ci siamo trovati molto bene.

2026-03-29 via Nuitee
M
Monica couple ch
10
Soggiorno di una notte ad Arles
Pros:

Bello il design della stanza, letti comodissimi. Pulito e accogliente.

2026-03-29 via Nuitee
E
ELISA couple fr
8
Escale à Arles en couple
Pros:

Tout était très bien. Chambre spacieuse, agréable et bien équipée.

Cons:

Chambre 601 froide, le chauffage ne fonctionnait pas correctement

2026-03-27 via Nuitee
C
Celeste family_with_children es
7
2026-03-27 via Nuitee
P
Patrick couple fr
8
Pros:

Personnel sympathique à l'écoute des clients.
Viennoiseries fraiches et de qualité.

Cons:

Evacuation de l'eau du lavabo, syphon presque bouché.
Anomalie de chauffage non signalé lors de notre arrivée, appoint fait avec un radiateur électrique pour les nuits suivantes.

2026-03-26 via Nuitee
E
elisabeth extended_group fr
10
emplacement parfait au calme, parking sécurisé, petit dejeuner très bien !
Pros:

petit déjeuner très bien, beaucoup de choix salé et sucré (crepe, viennoiserie, salade de fruis frais etc..) ! emplacement parfait pour visiter la ville à pieds. l'hotel est simple mais très bien Qualité/prix. le personnel est très accueillant.

2026-03-26 via Nuitee
H
Hugo solo_traveller fr
7
Pros:

Chambres et SdB d'un bon niveau, lit confortable. Petit-déjeuner OK, pas exceptionnel mais intéressant car inclus dans la réservation. Personnel OK.

Cons:

Les environs immédiats ne sont pas pittoresques (sorte de terrain vague, cartons à même le sol). Uber indisponible pour tout déplacement en dehors de l'hôtel.

2026-03-25 via Nuitee
L
Laurent couple fr
8
2026-03-23 via Nuitee
C
christian couple fr
8
2026-03-23 via Nuitee
C
Charles couple fr
8
Bien
Pros:

Petit déjeuner copieux

Cons:

Il manque une bouilloire dans la chambre

2026-03-23 via Nuitee
M
Myriam extended_group fr
8
2026-03-23 via Nuitee
M
Maya couple fr
7
2026-03-22 via Nuitee