INNSiDE by Meliá Tenerife Santa Cruz

Hotels
•
Innside by Melia
9 (1122 reviews)
3 Calle el Pilar , Santa Cruz de Tenerife , es

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Limited breakfast options
Parking issues

Categories

Cleanliness
8.96
Most guests appreciated the cleanliness of the rooms.
Service
9.93
Many reviews highlight friendly and helpful staff.
Location
9.47
Location is frequently mentioned as central and ideal.
Room Quality
8.42
Rooms are in good shape, but some mentioned they were small.
Amenities
8.45
General amenities are decent, but some guests noted missing items like coffee machines.
Value for Money
8.91
Overall considered good value for money despite some critiques.
Food and Beverage
8.46
Breakfast options are basic with some reviews noting room for improvement.
Overall Experience
9.43
Guests had a generally positive overall experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:27

Property Description

Outdoor Swimming Pool and Terrace
INNSiDE by Meliá Tenerife Santa Cruz boasts an inviting outdoor swimming pool and a relaxing terrace for guests to unwind and soak up the sun.

Modern Rooms with Balcony
Experience comfort and style in the well-appointed rooms at INNSiDE by Meliá Tenerife Santa Cruz, featuring amenities such as air conditioning, a kettle, and some rooms even have a private balcony.

Convenient Location Near Attractions
Located just 2.4 km from Caleta de Negros Beach, this 4-star hotel is also close to popular attractions like Tenerife Espacio de las Artes, Museo municipal de Bellas Artes, and Auditorio de Tenerife.

Book your stay at INNSiDE by Meliá Tenerife Santa Cruz now and enjoy a memorable experience in Santa Cruz de Tenerife.

Important information:

Reservations of more than 9 rooms may be subject to special conditions and may incur additional supplements.

Cots are subject to availability.

At arrival, guests must present the credit card used to make the reservation.

Information about pets: Maximum 1 dog per room. No weight limit. Pets must have the necessary documentation and up-to-date vaccination records, wear identification, a leash, a muzzle for breeds that require one, and be dewormed. They will have unlimited access to outdoor areas and must be kept on a leash in public areas. In areas where food is served, pets must always be kept on a leash and remain on the floor next to their owner, without obstructing traffic areas or interrupting the normal operation of the service. You will receive a welcome pack in your room with exclusive services such as a comfortable bed, drinking bowl, free water and a welcome gift. Price: €40
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 1122 reviews
Cleanliness: 8.96
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
J
Jakub • family_with_children • cz
7
2026-07-25 • via Nuitee
E
Eloy • solo_traveller • es
7
Pros:

Habitación amplia y limpia.

Cons:

La pricina se sitúa junto a un bar que es de uso público. Es incómodo usarla mientras gente ajena al hotel está en esa zona.

2026-07-25 • via Nuitee
R
Ricardo • couple • es
9
Pros:

Muy buen atendimiento.Primera y única vez que hay un mueble bar con agua y jugo incluido gran detalle. Muy recomendable

2026-07-24 • via Nuitee
L
LETICIA MARIA • couple • es
9
2026-07-22 • via Nuitee
E
El Darí • extended_group • es
9
2026-07-17 • via Nuitee
P
PEDRO • couple • es
9
CENTRICA ESTANCIA
Pros:

UBICACION

Cons:

NADA

2026-07-16 • via Nuitee
L
López Galián • family_with_children • es
10
Debería tener las 5 estrellas.
Pros:

Ubicación y limpieza. Hotel de lujo con personal muy amable y eficiente.

2026-07-14 • via Nuitee
B
Bettina • family_with_children • es
10
Stadtbesichtigung Shoppen und Entspannung im Hotel
Pros:

Zentrale Lage mitten in der Stadt. Die Dachterrasse mit Pool, Bar- Lounge und tolle Aussicht.Freundlichkeit an der Rezeption. Minibar mit kostenlosen Getränke. Bequeme Betten.

Cons:

Minibar nicht nur gesüsster Saft und stilles Wasser. Kohlensäurehaltige Erfrischungsgetränke als Auswahl.

2026-07-14 • via Nuitee
C
Cabrera Rodríguez • solo_traveller • es
10
2026-07-13 • via Nuitee
A
Ana • couple • es
8
Extraño no lo comun, ni bueno
Cons:

la instalación donde la piscina peculiar hay que pasar por delante del bar después de la ducha para meterse en la piscina algo raro,el horario de piscina,el domingo no hay comedor ,tuve que salir fuera a comer para luego regresar

2026-07-12 • via Nuitee
J
jose manuel • couple • es
8
Chequin muy tarde
Pros:

La ubicación

Cons:

Si bien informan que el chequing es tarde, la verdad es que para la gente q llegamos a un lugar pico habitual es desesperante esperar hasta las 14 horas. Podían adelantarlo!!!!

2026-07-12 • via Nuitee
E
Esthefany • solo_traveller • es
10
Pros:

Me gustó mucho me pude despejar de todo me encantó la piscina y las terrazas muy bueno todo

2026-07-11 • via Nuitee
N
N • family_with_children • es
10
Закрывать бассейн хотя бы на пару часов позже 😊 В остальном все великолепно!
Pros:

Очень стильный современный ремонт в номерах. Прекрасная система кондиционирования не дует не шумит режим легко меняется на цифровом табло. Очень оригинальный бассейн на крыше с потрясающим видом!!! 😍😍😍 Мини бар наполнен как комплимент от отеля. Очень уютно, стильно! Оригинально сделана ванная комната очень 😉 Очень понравилось все обязательно еще раз выберем этот отель!

Cons:

Бассейн закрывается в 18 и открывается в 10:30, заселения с 15:00 соответственно если вы на 1 ночь то мало времени побыть в этом чудесном патио, но нам сказали на ресепшене что можно остаться и после выезда из номера в качестве комната от отеля 🙏😊 К сожалению у нас не было времени но возможно в следующий раз 😉

2026-07-11 • via Nuitee
C
Carmen Maria • couple • es
9
Excelente
Pros:

Todo genial

Cons:

Solo le falta un pequeño mantenimiento a la cortina para poder oscurecer del todo

2026-07-09 • via Nuitee
L
Lidia • couple • es
8
2026-07-08 • via Nuitee
F
Franck • extended_group • fr
10
Emplacement parfait et hôtel incroyable
Pros:

Hôtel magnifique et personnel très accueillant

2026-07-06 • via Nuitee
R
Rafael • couple • it
10
2026-07-05 • via Nuitee
A
Alejandro Palmeiro • solo_traveller • es
10
excelente opción para alojarse en santa cruz
Pros:

habitación limpia, bonita y comfortable. personal muy atento. minibar de agua y zumos sin coste.

Cons:

no es fácil aparcar por la zona.

2026-07-05 • via Nuitee
A
Andreas.Yiorkatzi • solo_traveller • cy
10
Pros:

Everything was perfect

2026-07-04 • via Nuitee
Y
Yaret • couple • es
8
2026-07-04 • via Nuitee