INNSiDE Tenerife Santa Cruz

Hotels
•
Innside by Melia
9 (1048 reviews)
3 Calle el Pilar , Santa Cruz de Tenerife , es

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Infinity pool
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Limited breakfast options
Parking issues

Categories

Cleanliness
8.96
Most guests appreciated the cleanliness of the rooms.
Service
9.93
Many reviews highlight friendly and helpful staff.
Location
9.47
Location is frequently mentioned as central and ideal.
Room Quality
8.42
Rooms are in good shape, but some mentioned they were small.
Amenities
8.45
General amenities are decent, but some guests noted missing items like coffee machines.
Value for Money
8.91
Overall considered good value for money despite some critiques.
Food and Beverage
8.46
Breakfast options are basic with some reviews noting room for improvement.
Overall Experience
9.43
Guests had a generally positive overall experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:27

Property Description

Outdoor Swimming Pool and Terrace
INNSiDE by Meliá Tenerife Santa Cruz boasts an inviting outdoor swimming pool and a relaxing terrace for guests to unwind and soak up the sun.

Modern Rooms with Balcony
Experience comfort and style in the well-appointed rooms at INNSiDE by Meliá Tenerife Santa Cruz, featuring amenities such as air conditioning, a kettle, and some rooms even have a private balcony.

Convenient Location Near Attractions
Located just 2.4 km from Caleta de Negros Beach, this 4-star hotel is also close to popular attractions like Tenerife Espacio de las Artes, Museo municipal de Bellas Artes, and Auditorio de Tenerife.

Book your stay at INNSiDE by Meliá Tenerife Santa Cruz now and enjoy a memorable experience in Santa Cruz de Tenerife.

Important information:

Reservations of more than 9 rooms may be subject to special conditions and may incur additional supplements.

Cots are subject to availability.

At arrival, guests must present the credit card used to make the reservation.

Information about pets: Maximum 1 dog per room. No weight limit. Pets must have the necessary documentation and up-to-date vaccination records, wear identification, a leash, a muzzle for breeds that require one, and be dewormed. They will have unlimited access to outdoor areas and must be kept on a leash in public areas. In areas where food is served, pets must always be kept on a leash and remain on the floor next to their owner, without obstructing traffic areas or interrupting the normal operation of the service. You will receive a welcome pack in your room with exclusive services such as a comfortable bed, drinking bowl, free water and a welcome gift. Price: €40
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 1048 reviews
Cleanliness: 8.96
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
J
josué • couple • es
9
Maravilla en pleno centro
Pros:

Muy bien todo. Volveré seguramente.

Cons:

Nada.

2026-05-15 • via Nuitee
M
Moreno Hernández • couple • es
9
Cons:

Personal en desayuno no muy atento al servicio.

2026-05-14 • via Nuitee
J
Jan • couple • cz
9
Pros:

Perfektní lokalita v centru města, krásný a čistý pokoj, moderní vybavení včetně bezdrátových nabíječek mobilního telefonu, krásná koupelna.

Cons:

Velmi drahé parkování (18 Euro/den) a velmi špatná otevírací doba bazénu (10:00 - 16:30), žádný den jsme nestihli jej využít.

2026-05-12 • via Nuitee
P
Paul • solo_traveller • at
9
2026-05-12 • via Nuitee
M
Marija • couple • de
9
2026-05-11 • via Nuitee
G
Gianluca • solo_traveller • it
9
2026-05-11 • via Nuitee
J
Juan pascual • solo_traveller • es
7
Pros:

El sitio

Cons:

Llegamos a las 18,00 y la habitación estaba sin hacer, la piscina la cierran a las16,30 , horario de no sé quién.

2026-05-09 • via Nuitee
V
Vitaliy • solo_traveller • pl
10
2026-05-08 • via Nuitee
J
Jorge • couple • es
10
2026-05-07 • via Nuitee
J
Jill • couple • us
8
It was all fantastic till I realized that I had an rather expensive item taken from our room due to our leaving the door
Pros:

The newness of the property was lovely. The rooms are very clean and comfortable.

Cons:

We had a situation where an item was stolen from our room due to our door being left open

2026-05-05 • via Nuitee
S
Steve • couple • us
8
2026-05-05 • via Nuitee
Y
YERAY • solo_traveller • es
9
2026-05-04 • via Nuitee
W
William • solo_traveller • es
10
Pros:

La comodidad y la limpieza,las chicas y chicos de recepción y las chicas de la limpieza muy amables y simpáticos

2026-05-03 • via Nuitee
Z
Zelka • couple • au
9
Enjoyable and comfortable .
Pros:

Clean, comfortable, excellent service , staff were amazing , very central to everything .
Excellent .

Cons:

Nothing we didn’t like .

2026-05-03 • via Nuitee
I
Irune • couple • es
10
2026-05-02 • via Nuitee
F
Frances • solo_traveller • de
10
Pros:

Zimmer Ausblick auf das Meer. Klimaanlage sehr leise. Sauber.
Personal sehr höflich, freundlich. Vielen Dank an Paulina.
Pool Mega.
Sehr vielfältige Frühstücksauswahl.

Cons:

Parkplätze müssen extra gebucht werden

2026-04-28 • via Nuitee
B
Bigna • couple • ch
10
2026-04-27 • via Nuitee
C
Cédric • solo_traveller • es
10
Espectacular
Pros:

Hotel moderno, muy limpio y bien ubicado. El personal muy atento en cualquier momento. Las habitaciones son muy amplias, con cama muy cómoda, algunas con vista al mar, lo cual se agradece. El rooftop muy interesante, con piscina y con una amplia variedad de bebidas. El personal, de 10 en cualquier aérea. El restaurante muy bueno y tranquilo. El hotel no supone de parking propio pero tiene un convenio con un parking público situado muy cerca, imprescindible si tiene coche ya que es muy complicado aparcar en Santa Cruz. Recomendable 100%.

Cons:

Nada

2026-04-27 • via Nuitee
S
Sgarito • couple • es
1
Lamentable
Pros:

La habitación muy bonita

Cons:

No nos dejaron disfrutar de la terraza , no sirvieron una copa de pies y al rato nos dijeron que teníamos que irnos porque tenían un evento. Esto no estaba avisado a la hora de hacer la reserva

2026-04-26 • via Nuitee
M
Marco Antonio • family_with_children • lu
9
2026-04-26 • via Nuitee