Mama's Chalet Pulau Perhentian Besar

Hotels
6.9 (391 reviews)
Pulau Perhentian Besar , Kampong Pasir Hantu , my

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Internet access
Japanese garden
Beach club nearby (surcharge)
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Review Highlights

Pros:
Friendly staff
Good location
Decent food
Cons:
Poor cleanliness
Small bathrooms
Need for renovation

Categories

Cleanliness
5.4
Multiple reviews indicated poor cleanliness, especially regarding bathrooms.
Service
7.9
Staff was described as friendly and helpful in several reviews.
Location
8.4
The location is frequently praised for its proximity to beaches and restaurants.
Room Quality
5.9
Mixed feedback about the rooms, with many commenting on the need for updates.
Amenities
6.9
Amenities were acceptable, though some rooms lacked basic features.
Value for Money
6.9
Overall good value for money, particularly noted in a review about the restaurant.
Food and Beverage
7.4
Positive comments about the restaurant’s quality relative to price.
Overall Experience
6.4
Overall experiences were varied but generally positive with a few notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:51

Property Description

Prime Beachfront Location
Experience the beauty of Pulau Perhentian Besar at Mama's Chalet, just steps away from Turtle Beach and PIR Beach.

Comfortable Accommodation
Relax in our air-conditioned rooms with free WiFi and private bathrooms, some featuring a balcony with stunning sea views.

Delicious Dining Options
Indulge in authentic Malaysian cuisine at our on-site restaurant, with a halal menu available upon request.

Book your stay at Mama's Chalet Pulau Perhentian Besar for a memorable beachfront getaway!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.9
Based on 391 reviews
Cleanliness: 5.4
Service: 7.9
Location: 8.4
Room Quality: 5.9
Amenities: 6.9
Value for Money: 6.9
Food and Beverage: 7.4
Overall Experience: 6.4
C
Chloé • couple • fr
7
Pros:

Les chalets sont bien placés, à proximité de turtle point, et de bons points de snorkling.
Le personnel est très gentil.
Le restaurant est délicieux.

Cons:

Il y a des fourmis dans les chalets.
Il n’y a pas de couettes dans les chambres.

2026-05-08 • via Nuitee
M
Montserrat L. • solo_traveller • es
8
Pros:

La situació, la tranquilitat, i oferta de restauració, preu correcte i horari ampli

Cons:

Falta revusar i arreglar algunes coses, bany, llums etc

2026-05-08 • via Nuitee
H
HASRIZAL • solo_traveller • my
5
Pros:

Gpod

Cons:

Good

2026-05-07 • via Nuitee
G
Guerin • family_with_children • fr
6
Pros:

Personnel aimable et à disposition.
Chalet face à la plage. Clim.

Cons:

Salle de bain pas propre à notre arrivée, mais cela a été nettoyé dès noter demande.
Douche qui fuit.

2026-05-06 • via Nuitee
R
Rania • couple • be
10
Nous avons adoré séjourner ici. Pour le rapport qualité prix cela vaut largement la peine.
Pros:

Le personnel, la vue, l’emplacement tout était magnifique.

Cons:

Rien

2026-05-06 • via Nuitee
R
Raja • extended_group • my
5
A vacation on a reasonable budget.
Pros:

The Chalet Scenery

Cons:

The distance from the jetty to the chalet is quite far, especially if you’re carrying heavy luggage. You’ll need to carry your luggage, as the jetty floor is made of timber planks and is not suitable for rolling suitcases

2026-05-04 • via Nuitee
M
Mistergou • family_with_children • fr
5
Pas superbe malgré l'endroit
Pros:

Établissement vraiment somaire et trop surcoté par rapport au prix

Cons:

Les différentes réclamations n'ont pas été traité, j'ai par ailleurs envoyé un message au service Client pour être relogé mais sans succès .... Dommage

2026-05-02 • via Nuitee
H
hakim • family_with_children • fr
2
2026-04-30 • via Nuitee
A
Assia • couple • fr
8
2026-04-29 • via Nuitee
S
Sadia • family_with_children • fr
3
Je deconseille fortement !!!!!!
Pros:

Sa vue (aucun accès place il faut vraiment marcher pour accéder aux belle plage !)

Cons:

Séjour en chambre familial , le logement n’était pas propre , les linges de lit été vieux et déchiré à certains endroit , tout le mobilier été très très ancien
La douche est vraiement catastrophique ( tuyau rempli de rouille , un filet d’eau pour se rincer )
On ne s’y sentait pas bien du tout qu’on a du écourter le séjour pour une nuit seulement !
Sans parler du restaurant de l’hôtel ( servis par des jeunes hommes , une organisation catastrophique)
Je déconseille fortement !!!!!

2026-04-28 • via Nuitee
L
Loukouman • solo_traveller • fr
6
2026-04-26 • via Nuitee
A
Abdulrahman • extended_group • my
5
2026-04-26 • via Nuitee
Y
Youssef • solo_traveller • fr
8
2026-04-25 • via Nuitee
S
Said • family_with_children • fr
10
2026-04-25 • via Nuitee
S
Sajedul • solo_traveller • my
5
2026-04-24 • via Nuitee
A
Annegret • family_with_children • hu
9
Pros:

We arrived on an early boat and were able to check in right away - much appreciated. We paid extra for first row seaside view when booking the place: And it was worth it! Clean resort, paradise atmosphere. Good food at the restaurant.

Cons:

We would have liked a little fridge on our house to keep drinks cool. Also filtered water in the resort would be great - to avoid no the plastic waste.
Compared to the rest of our Malaysia trip this was an expensive place. But the islands are more expensive in general.

2026-04-24 • via Nuitee
O
Othman • couple • fr
7
BON
Pros:

On a pu avoir la chambre super tôt il sont trop gentils le personnel

Très belle vue

Beau temps

Propre dehors !

Cons:

Les restaurants ferme tous à 22h
Il y’a zéro lumière dehors ..
pas de mini frigo dans chambre pas d’eau

La Clim ultra froide même quand on la met à 22 degrés c’est soit le pôle nord soit le Sahara

Trop de bestioles dans la chambre

2026-04-23 • via Nuitee
R
Rafik • family_with_children • fr
10
Très beau séjour, l’équipe est vraiment très sympa et à l’écoute t’es content du séjour ?
Pros:

Ras équipe, très sympa, ravi d’être parti ces journées là-bas, je pense que je reviendrai

Cons:

Ras

2026-04-21 • via Nuitee
A
Adel • extended_group • fr
9
Personnel super accueillant
2026-04-18 • via Nuitee
J
Joanne • solo_traveller • au
10
Best spot on the island, basic facilities which was fine with me.
Pros:

Great staff especially Jimmy and Danish. Very helpful. Great vibe. Mama’s Place cafe great food, great prices exceptional service by the boys.
Quiet with beach in front because it’s too shallow to swim, go around corner to the best beach with baby sharks and turtles and fish and lots of people. Met fabulous people.
Property/ room was basic.
Yes ants and geckos.
Aircon excellent and fan. Bed comfortable. Well kept gardens. Good balcony.

Cons:

Loved my stay.
No fridge in room.
No free water.
Hot water always available

2026-04-17 • via Nuitee