Mama's Chalet Pulau Perhentian Besar

Hotels
6.9 (385 reviews)
Pulau Perhentian Besar , Kampong Pasir Hantu , my

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Internet access
Japanese garden
Beach club nearby (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent food
Cons:
Poor cleanliness
Small bathrooms
Need for renovation

Categories

Cleanliness
5.4
Multiple reviews indicated poor cleanliness, especially regarding bathrooms.
Service
7.9
Staff was described as friendly and helpful in several reviews.
Location
8.4
The location is frequently praised for its proximity to beaches and restaurants.
Room Quality
5.9
Mixed feedback about the rooms, with many commenting on the need for updates.
Amenities
6.9
Amenities were acceptable, though some rooms lacked basic features.
Value for Money
6.9
Overall good value for money, particularly noted in a review about the restaurant.
Food and Beverage
7.4
Positive comments about the restaurant’s quality relative to price.
Overall Experience
6.4
Overall experiences were varied but generally positive with a few notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:51

Property Description

Prime Beachfront Location
Experience the beauty of Pulau Perhentian Besar at Mama's Chalet, just steps away from Turtle Beach and PIR Beach.

Comfortable Accommodation
Relax in our air-conditioned rooms with free WiFi and private bathrooms, some featuring a balcony with stunning sea views.

Delicious Dining Options
Indulge in authentic Malaysian cuisine at our on-site restaurant, with a halal menu available upon request.

Book your stay at Mama's Chalet Pulau Perhentian Besar for a memorable beachfront getaway!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.9
Based on 385 reviews
Cleanliness: 5.4
Service: 7.9
Location: 8.4
Room Quality: 5.9
Amenities: 6.9
Value for Money: 6.9
Food and Beverage: 7.4
Overall Experience: 6.4
M
Marine couple fr
6
Pour qulques nuit, le logement est correct, c’est surtout pour son emplacement que je le recommanderai
Pros:

L’emplacement et la facilité d’accès aux différentes activités. Le restaurant est très bon et pas chère. Le petit chemin pour se rendre sur Tuna Bay est très appréciable.
La climatisation fonctionnait très bien.

Cons:

La salle de bain est vétuste, le lavabo nous est tombé dessus et s’est donc explosé par terre.
Pas d’eau chaude.
Pas de couverture ou alors des sortes de serviettes de plage ?
Très humide et mal isolé.

2026-01-19 via Nuitee
C
Cedric family_with_children fr
8
Pros:

Bungalow familial très agréable .

Cons:

Le mobilier aurait besoin d’un petit rafraîchissement

2026-01-19 via Nuitee
J
Jia couple cn
7
Pros:

饭菜和住宿性价比高,服务人员比较友好

2026-01-19 via Nuitee
A
Ana couple es
6
2026-01-19 via Nuitee
E
Elena extended_group it
7
2026-01-19 via Nuitee
C
Clémence couple fr
8
Bien que les chambres et salles de bain soient un peu vieillottes niveau décoration, tout était propre. On s’est super b
Pros:

L’emplacement est top. L’ambiance super conviviale près des restaurants des hôtels. On se sent chez soi.

Cons:

La salle de bain et la chambre sont très basiques et un peu vieillotte mais cela fait l’affaire et c’est propre !

2026-01-19 via Nuitee
T
Tania couple be
9
Top
Pros:

L’emplacement est parfait, les hamacs et transats en face du chalet. Early check in très apprécié Rapport qualité prix incroyable ! Personnel à disposition. Je recommande à 100%.

Cons:

Couverture du lit pas top, pas de nettoyage durant le séjour - sable dans la chambre. Manque de variété de nourriture.

2026-01-19 via Nuitee
M
mehdi couple fr
6
2025-10-04 via Nuitee
K
Kate couple es
10
Buena opción!!
Pros:

Personal amable, zona muy tranquila. Todo correcto!

Cons:

El baño pero vamos con lo barato que es, lo que corresponde

2025-10-01 via Nuitee
A
Ali Said extended_group fr
8
2025-09-30 via Nuitee
R
Ruiz couple es
5
Pros:

La ubicación es muy buena , pero las casas dejan mucho que desear

Cons:

Los baños son muy muy deficientes, un cuadrada de 2x2, no tenía ni recipiente la escobilla , no hay tapa para el desagüe y se llena de mosquitos, el colchón te deja la espalda reventada, no hay agua caliente.

2025-09-29 via Nuitee
G
Ghazi family_with_children sa
8
Pros:

ممتاز

2025-09-29 via Nuitee
R
renault couple my
10
2025-09-20 via Nuitee
W
Wei Tsung family_with_children my
5
Pros:

The chalet was located near the ocean which is a plus. It had air-conditioning and hot showers

Cons:

The basin tap was loose and even after we reported it to the reception who promised to fix it., it wasn't fixed

2025-09-19 via Nuitee
J
Jeniffer couple es
8
Corecto
Pros:

Estaba limpio, una cabañita sencilla, pero correcta

Cons:

No tenía neverita en la habitación

2025-09-19 via Nuitee
S
Soulaiman couple nl
10
Prachtig, mooi, indrukwekkend.
Pros:

Het was een mooi huisje met een mooie uitzicht op zee

Cons:

Alles beviel me.

2025-09-19 via Nuitee
C
Cannavò couple it
8
Pros:

Ottima location, strategica in quanto vicino alle spiaggie più belle, raggiungibili in barca in poco tempo e all'isola piccola di Kecil.

Cons:

alcune camere non hanno ilcondizionatore, occorre chiederle appositamente

2025-09-19 via Nuitee
A
Abraham couple es
5
Pros:

Buena ubicación para pasar unos días en perhentian, el alojamiento es decente, necesitaría una reforma, sobre todo el baño que deja mucho que desear, no es muy higiénico que digamos. El restaurante le doy un 10 relación calidad precio. Por si relación calidad precio, no puedes esperar más.

Cons:

El baño, de lo peor, poco higiénico, viejo y asqueroso, la habitación, decente, pero muy vieja

2025-09-13 via Nuitee
S
Stefania couple it
8
Pros:

Posizione ottima, carino e gentile lo staff e pulizia adeguata

Cons:

Bagno piccolo, doccia non separata dal resto e con getto poco potente.
Il condizionatore non può essere lasciato acceso mentre si è via.

2025-09-10 via Nuitee
C
Claudia couple it
9
Rilassante e piacevole
Pros:

Bungalow molto carini per passare qualche notte a Pulau Besar. La stanza è molto semplice ed essenziale quindi è necessario un po’ di adattamento, ma è dotata dell’occorrente minimo per passare un piacevole soggiorno, soprattutto per chi, come noi, ha intenzione di passare in stanza solo la notte e girare per le isole durante il giorno.
Wi-Fi perfettamente funzionante e più punti ristoro vicinissimi, aria condizionata e ventilatore perfettamente funzionanti.
Raggiungibile in 10 minuti a piedi la spiaggia Pir Beach, perfetta per il fine giornata, dove si trovano tartarughe, squaletti e razze.
Situato inoltre a due passi dal molo principale da cui partono tutti i taxi boat che portano alle spiagge o a Kuala Besut.

Cons:

Tutto ok

2025-09-10 via Nuitee