Queens Park Premier London Hyde Park

Hotels
7.1 (8155 reviews)
46 Queensborough Terrace , London , gb

Facilities

Non-smoking rooms
Air conditioning
Non-smoking throughout
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Cashless payment available
First aid kit available
Shared stationery like menus, pens are removed
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Great location
Accommodating staff
Cons:
Dirty rooms
Small and claustrophobic accommodations

Categories

Cleanliness
5.93
Multiple reviews noted dirty rooms and lack of proper cleanliness.
Service
8.9
Staff were described as excellent and accommodating in several reviews.
Location
8.94
Location was frequently praised as being very convenient and central.
Room Quality
5.39
Several reviews mentioned small and outdated rooms, with issues like lack of windows.
Amenities
6.92
Limited amenities mentioned, particularly in comparison to expectations for a 4-star hotel.
Value for Money
6.88
Mixed sentiments regarding value, especially with cleanliness and room quality issues.
Food and Beverage
6.43
Breakfast options were noted as lacking variety and quality.
Overall Experience
7.4
Experience varied significantly; praised for location but criticized for cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:19

Property Description

Prime Location in London
Complimentary Buffet Breakfast
Multilingual 24-hour Front Desk

Book now to experience the best of London at Queens Park Premier London Hyde Park with free WiFi and a central location, ensuring a memorable stay.

Important information:

Please note that the following units are located on the lower ground floor:
- Standard Family Room
- Double Room
- Twin Room

Please note that the Double or Twin Room doesn't have windows.This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.1
Based on 8155 reviews
Cleanliness: 5.93
Service: 8.9
Location: 8.94
Room Quality: 5.39
Amenities: 6.92
Value for Money: 6.88
Food and Beverage: 6.43
Overall Experience: 7.4
C
Catalano extended_group it
7
2026-04-11 via Nuitee
A
Ameena solo_traveller ca
5
Pros:

Location is very good. Staff are friendly.

Cons:

We had to move rooms twice as the WiFi didn't work on the TV. The first room was cramped, we couldn't open the closet door properly. They didn't check to ensure that the WiFi worked before moving us to the second room. The final and third room was more spacious, but the phone didn't work and if we needed to contact front desk we had to go in person.Also, before booking I made sure there were windows and the hotel said yes. The last room's window opened towards a shaft which was not nice. Felt claustrophobic.

2026-04-11 via Nuitee
M
Máté couple hu
3
Pros:

Központi jó helyen található.

Cons:

Repedés a mosdó kagylóban, nem működő éjszakai lámpák, koszos, penészes zuhanyfülke és nem jól működő ablak.

2026-04-11 via Nuitee
Q
Qamile couple it
10
2026-04-11 via Nuitee
R
Richárd solo_traveller ch
3
Pros:

Metró közel volt

Cons:

az életem legrosszabb foglalás volt.szoba 3fönek nagyon kicsi.jeleztem hogy reggel 6kor jövünk el.kérdeztem kapunk e reggelit? elsőnek azt mondták igen,utána kinevetek..nem az a egy szendvics,de azért ez vicc.

2026-04-11 via Nuitee
X
Xabier extended_group es
10
Pros:

La ubicación y la limpieza. Muy buena relación calidad precio.

2026-04-10 via Nuitee
B
Binh couple gb
8
2026-04-10 via Nuitee
L
Louise family_with_children gb
7
2026-04-10 via Nuitee
M
Mehmet family_with_children tr
4
Fiyat performans dengesini düşünecek olursak, değmez, bir daha konaklamayı düşünmem
Pros:

Üç kişi konaklamıştık, üç kişi için uygun fiyat, ısıtma ve banyo olanakları iyi

Cons:

Odalar, koridorlar, asansör… her yer dar, her şey sıkışık; çok iyi temizlik yapılmıyor, odayı kullanan önceki müşterilerden kalan pantolon bile vardı 😁

2026-04-10 via Nuitee
M
martin moreno couple es
6
2026-04-10 via Nuitee
G
Gina couple gb
10
Great value for money
Pros:

Excellent location! Close proximity to two tube stations, also walking distance to museums on a nice day through Hyde park/ Kensington gardens. Room was comfortable and clean and great value for money! We were able to check in early as well which was great

Cons:

Nothing

2026-04-10 via Nuitee
I
ilaria couple it
9
2026-04-10 via Nuitee
M
marcela family_with_children es
8
2026-04-10 via Nuitee
A
Andrea couple es
4
Decepcionante para el precio que tiene
Pros:

El desayuno aceptable para lo que era.

Cons:

No recomiendo este sitio en absoluto.
Durante nuestra estancia lo primero que nos encontramos fue una habitación enana (9017) en la que apenas había espacio para movernos dos personas. Ademas el espacio queda limitado incluso más ya que la cama no estaba ni siquiera apoyada en una pared, sino en un semimuro que quitaba hueco entre la ventana y el resto de la habitación, un espacio que podría haber sido incluso utilizado. La ventana no podía abrirse, y si lo conseguías, se cerraba al instante ya que no había nada para sujetarla. En las fotos se enseña una bandeja con fruta, varios productos etc… y aún la seguimos buscando en ese espacio tan pequeño. Ademas, el extractor del baño tenía polvo, dificultando la extracción del vaho de la ducha e incluso la respiración. Las paredes son de papel, escuchabas todo desde dentro de la habitación.
Los recambios de sabanas o incluso las sabanas sucias los llevan metidos en unas bolsas que dejan tiradas por los suelos en los pasillos, y los pasillos son estrechos y tienen escaleras que dificultan el paso a gente con movilidad reducida, algo que sinceramente, veo problemático para gente con algún tipo de problema o necesidad de movimiento.
Pero el peor de los problemas vino cuando en medio de la noche, sobre las 5:30 de la mañana, un trabajador que debería de estar en recepción, ya que le vimos al llegar por la noche, decide abrirnos la puerta por “equivocación”. Sentimos nuestra privacidad e intimidad invadida, además de la interrupción de nuestro descanso el cual, es bastante necesario en una ciudad como Londres.
No volvería a alojarme en este sitio y recomendaría que nadie más lo hiciese.

2026-04-10 via Nuitee
M
Mate Saric extended_group ch
3
2026-04-10 via Nuitee
M
Marina family_with_children at
7
Würde mich wieder für dieses Hotel entscheiden. Es war großteils sauber, Personal sehr freundlich und hilfsbereit. Zimme
Pros:

Hotel liegt super ain der Nähe einer Einkaufsstraße inkl 2 Underground Stations.

Cons:

WLAN Verbindung war im Zimmer sehr schlecht.

2026-04-10 via Nuitee
C
Chigwedere extended_group gb
9
Pros:

The service and the rooms were good

Cons:

Nothing

2026-04-09 via Nuitee
V
Vincenzo extended_group it
10
Una esperienza molto positiva, sicuramente la consiglierei
Pros:

Ottima posizione per visitare la città

Cons:

Tutto perfetto

2026-04-09 via Nuitee
M
magali couple fr
8
L emplacement parfait à la fois au calme et proche de tout
Pros:

L emplacement, le calme, le personnel très accueillant et le petit dejeuner copieux et diversifié

Cons:

Chamber double petite

2026-04-09 via Nuitee
L
Lorraine couple gb
9
Pros:

Easy check in polite staff clean

Cons:

Quite nosey with guests and outside work

2026-04-09 via Nuitee