The Riverbank Hotel By MRVJ Business

Hotels
6.6 (542 reviews)
Jalan Besar , Kuantan , my

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Strategic location
Helpful staff
Cons:
Cleanliness issues
Faulty amenities

Categories

Cleanliness
5.43
Several reviews mentioned the toilet cleanliness issues and bugs, leading to a lower score.
Service
7.4
Mixed sentiments, but a few reviews praised the staff's helpfulness and service.
Location
8.44
Multiple reviews highlighted the strategic location of the hotel and proximity to amenities.
Room Quality
6.39
Issues with bugs and noise from other rooms noted, affecting the overall quality perception.
Amenities
5.42
Some amenities were missing or in subpar condition according to guests.
Value for Money
7.88
Guests felt they received decent value for the price paid, highlighted positively in reviews.
Food and Beverage
5.93
Limited mentions of food amenities, leaning towards an average sentiment.
Overall Experience
5.9
Guests had mixed experiences, with some enjoying their stay and others facing multiple issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:29

Property Description

Convenient Location
Experience The Riverbank Hotel By MRVJ Business, located in close proximity to major attractions including Sultan Ahmad Shah International Convention Centre.

Modern Amenities
Enjoy a range of amenities such as express check-in/check-out, free WiFi, and a private beach area for relaxation.

Family-Friendly Accommodation
Indulge in comfort with our family rooms, perfect for a memorable stay in Kuantan.

Book now for an unforgettable experience at The Riverbank Hotel By MRVJ Business!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.6
Based on 542 reviews
Cleanliness: 5.43
Service: 7.4
Location: 8.44
Room Quality: 6.39
Amenities: 5.42
Value for Money: 7.88
Food and Beverage: 5.93
Overall Experience: 5.9
S
Shahrul • extended_group • my
9
Cons:

No tv3 at my room :(

2026-02-15 • via Nuitee
R
rara • family_with_children • my
8
Pros:

Sistematik, paster proses check in

2026-02-11 • via Nuitee
M
Muhamad • couple • my
5
Pros:

Near to attractive place

Cons:

Price to expensive and the room so small

2026-02-08 • via Nuitee
I
Izzat Ikhwan • couple • my
2
2026-01-31 • via Nuitee
A
azizz • couple • my
10
2026-01-30 • via Nuitee
H
Hartini • couple • my
8
2026-01-27 • via Nuitee
A
Aisya • couple • my
1
2026-01-26 • via Nuitee
H
hamali • solo_traveller • my
10
2026-01-24 • via Nuitee
M
Muhammad • couple • my
7
Pros:

HOTEL BAGUS

Cons:

Saya tinggal di tingkat 3 bilik 1305, Lipas dan anak2 lipas terlalu banyak & saya tak tahu ada apa diatas syiling/bumbung. Terlalu bising menyebabkan saya tak dapat tidur dengan lena dan selesa. Terlalu bising tengah malam !

2026-01-20 • via Nuitee
M
Muhd Fuad • family_with_children • my
8
2026-01-20 • via Nuitee
A
aida • family_with_children • my
7
2026-01-19 • via Nuitee
A
Anis • extended_group • my
9
2026-01-19 • via Nuitee
M
Mohd Zubir • family_with_children • my
9
2026-01-19 • via Nuitee
F
fieffey • extended_group • my
4
2026-01-19 • via Nuitee
N
Norshuhada • family_with_children • my
5
Satu bilik di tingkat satu. ok. satu bilik di ground floor buat mood ada lari sikit.
Pros:

Saya booking 2 bilik. Bilik yang di tingkat satu puas hati. Bilik air bersih. Saya ingat dapat bilik yg sama jenis. Konsep minimalist saya suka.

Cons:

Kebersihan bilik air di Ground floor. Bilik M3. Frame Cermin dalam bilik air dah berkarat. Harap pihak hotel bole tukar yg lebih baik. Sinki tak bersih. Toilet bowl pun kurang bersih. Sarung bantal warna putih tu mcm nak warna kusam. Bole la beli sarung bantal yg baru.

2026-01-19 • via Nuitee
M
Mohd • family_with_children • my
9
2026-01-18 • via Nuitee
A
Alias • solo_traveller • my
7
Pros:

Why your tax and charge so high?

2026-01-17 • via Nuitee
S
saloma • family_with_children • my
10
2026-01-16 • via Nuitee
P
p.nathan • solo_traveller • my
8
Pros:

Ada coffee percuma

Cons:

Bahu dalam left

2026-01-15 • via Nuitee
U
Usaini • family_with_children • sg
7
Best for a night stay
Pros:

Location

Cons:

Nothing

2026-01-13 • via Nuitee