Hotel Convento Santa Catalina by AHS

Hotels
7.8 (802 reviews)
5A Ave Norte No 28 , Antigua Guatemala , gt

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Restaurant
Room service
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise disturbances
Room quality issues

Categories

Cleanliness
7.13
Some reviews mention poor room conditions, such as old bedding and maintenance issues.
Service
8.6
Friendly staff and good service mentioned by various guests.
Location
9.14
Several reviews highlight the great location of the hotel.
Room Quality
6.59
Issues with noise and room quality were noted, including uncomfortable beds.
Amenities
7.62
Some nice amenities reported, but a few negative remarks on maintenance.
Value for Money
7.58
Several guests felt the cost did not match the quality of the rooms.
Food and Beverage
8.13
Good food experiences mentioned by guests, especially at the hotel restaurant.
Overall Experience
7.6
Mixed experiences noted, with many positive aspects balancing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:45

Property Description

Historical Charm and Modern Comforts
Hotel Convento Santa Catalina, nestled at the Arch in Antigua Guatemala, offers a unique blend of history and modern amenities. The 400-year-old building boasts stunning gardens and free WiFi for guests' convenience.

Colonial Elegance in Every Room
Each room at the hotel is tastefully decorated in a colonial theme and equipped with essential amenities such as a flat-screen TV, free local calls, and complimentary bottled water. The cozy atmosphere is complemented by the well-appointed bathrooms featuring free toiletries.

Exceptional Services and Facilities
Guests can enjoy the shared terrace overlooking the picturesque surroundings or make use of the 24-hour front desk, ticket service, and tour desk. With the town's main square just steps away, Hotel Convento Santa Catalina is the perfect choice for a memorable stay in Antigua Guatemala.

Ready to immerse yourself in history and comfort? Book your stay at Hotel Convento Santa Catalina now.

Important information:

Payment for your reservation must be made in advance in the property’s local currency (Guatemala quetzales) or in US dollars. The amount shown in your selected currency is indicative only and is based on the hotel’s exchange rate.

Our exchange rate is: USD 1.00 = GTQ 7.80.

Day pass able to offer for our guests to use the pool at our sister hotel Casa Del Parque for an additional cost. The ticket is an all-day pass, good for the use of the sauna and the pool. Please ask reception for more details.

Guests staying 3 nights will receive a complimentary Day Pass for the pool, while guests staying 5 nights will receive two Day Passes for the pool. The free pool pass is only valid if someone reserves nights in, April, May, June, August, September and October.
Pool is located in a property nearby the hotel.

Please note that our hotels do not offer on-site parking. However, we recommend external parking facilities in Antigua that offer special rates, subject to availability and additional charges.

Our reception team will contact you to arrange the advance payment and the details of your arrival.

Guests are required to present a valid photo ID and a credit card upon check-in. Please note that all special requests are subject to availability and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs USD 11 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 802 reviews
Cleanliness: 7.13
Service: 8.6
Location: 9.14
Room Quality: 6.59
Amenities: 7.62
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 7.6
J
Juan • solo_traveller • gt
9
2026-03-14 • via Nuitee
C
Coy • family_with_children • gt
7
Pros:

Excelente ubicación

Cons:

Falta parqueo

2026-03-13 • via Nuitee
C
Carolina • couple • cl
5
2026-03-12 • via Nuitee
M
Mariela • extended_group • cr
6
Pros:

Location and food

Cons:

Lighting in the room was awful, bathroom was not comfortable, water was either boiling or freezing and bed super hard

2026-03-08 • via Nuitee
J
Julian • couple • gt
4
Aceotable
Pros:

Asegurar parqueo...servicio maletero, y lo que ofrece no se cumple

Cons:

Parqueo, servicios

2026-03-07 • via Nuitee
B
Barreto Pineda • solo_traveller • co
10
2026-03-04 • via Nuitee
J
Jimenez Arenas • couple • us
6
Unpleasant experience with the bell ringing every 15 mins through out the night.
Pros:

Very crowded street and a club next door.

Cons:

The property tried to cancel my reservation 1 hr before check in. I was on a volcano and no signal to pay what they asked 1 hr before check in.

2026-03-03 • via Nuitee
A
Amanda • extended_group • us
8
Cons:

The room could have been a little spruced up - lamps etc were old and bathroom could use caulking, sprucing up

2026-03-01 • via Nuitee
B
Bianca • couple • us
9
2026-02-26 • via Nuitee
M
Michelle • family_with_children • us
4
The property is gorgeuos and makes for beautiful photo ops. It’s also rightbinder the arch and next to main park and bea
Pros:

The staff is super friendly and for a short stay, the location is central- which has its downside.

Cons:

It was too expensive for the offering. The room faced the street which made it super loud and then the restaurant had live music which made the whole experience way too noisy. There wasn’t a single hook or shelf in the bathroom. They didn’t even offer coffee with the stay.

2026-02-23 • via Nuitee
C
Cecile • couple • fr
6
Trop bruyant
Cons:

Chambre excessivement bruyante (sur rue et musique très forte du restaurant dans le patio intérieur). Le niveau de bruit nous a gâché le séjour

2026-02-14 • via Nuitee
D
Diana • family_with_children • cr
9
Excelente
Pros:

Cercanía a los lugares de interés, hotel clásico, limpio, cómodo.

Cons:

El agua caliente de la ducha tiene un tiempo establecido, te estás duchando y de un pronto a otro quedas con agua fría.

2026-02-14 • via Nuitee
D
Diana • family_with_children • cr
9
2026-02-14 • via Nuitee
W
Wilfredo • extended_group • us
10
2026-02-12 • via Nuitee
V
Valerie • couple • ca
9
Pros:

So central. Beautiful gardens. Restaurant and staff lovely. Really enjoyed my stay there.

2026-02-11 • via Nuitee
F
Felipe • extended_group • cl
9
Muy linda estancia, magica.
Pros:

La ubicación, la magia del lugar e historia. El tamaño de las habitaciones.

Cons:

Quizas se podrian actualizar las sabanas, que encontramos que estaban un poco gastadas, pero las camas muy comodas.

2026-02-10 • via Nuitee
E
Enrique • extended_group • gt
7
Cumple contexto de la época.
Pros:

Súper céntrico. El área moderna de las habitaciones, es más cómoda. El personal súper amable. Bastante higiénico.

Cons:

No tiene parqueo. Anexo 3 cuadras. Se paga aparte. Las habitaciones del área antigua, tal como el nombre. No del todo recomendables. Un poco de ruido por las mañanas ya que está pegado al área de restaurante.

2026-02-10 • via Nuitee
S
Sigrid • couple • de
8
Posada im Kolonialstil
Pros:

Gute Lage mitten im historischen Zentrum. Schöner Innenhof. Gutes Frühstück. Personal spricht Englisch und ist sehr bemüht.

Cons:

Es gibt laute Zimmer zur Strasse. Wir konnten aber wechseln in den Hinterhof und bekamen sogar ein Radiator zum Heizen. Das Wasser braucht lange um warm zu werden. Kein Sessel im Zimmer. Kein Kleiderschrank. Keine Haken zum Aufhängen von Kleidung.

2026-02-10 • via Nuitee
J
Josefina • extended_group • sv
7
2026-02-09 • via Nuitee
M
Marisel • family_with_children • us
7
2026 Family trip
Pros:

The location is a plus. The discount for the breakfast (second person) is helpful.Servers were kind and helpful.

Cons:

The mattress are hard. The floors were dirty ( all three days). The cost per night is high. There should also be a discount for lunch and/or dinner if you are staying at the hotel.

2026-01-31 • via Nuitee