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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Garden
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Pets allowed
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Hiking
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BBQ facilities
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Children's playground
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Currency exchange
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Chapel/shrine
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Kids' outdoor play equipment
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Indoor play area
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Public transport tickets
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Evening entertainment
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Public Bath
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Outdoor furniture
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Picnic area
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Pet bowls
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Pet basket
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Key card access
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Bike tours
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Tour/class on local culture
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Live music/performance
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Broadcast Live sport events
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Happy hour
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Cooking class
Review Highlights
Categories
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Property Description
Historical Charm and Modern Comforts
Hotel Convento Santa Catalina, nestled at the Arch in Antigua Guatemala, offers a unique blend of history and modern amenities. The 400-year-old building boasts stunning gardens and free WiFi for guests' convenience.
Colonial Elegance in Every Room
Each room at the hotel is tastefully decorated in a colonial theme and equipped with essential amenities such as a flat-screen TV, free local calls, and complimentary bottled water. The cozy atmosphere is complemented by the well-appointed bathrooms featuring free toiletries.
Exceptional Services and Facilities
Guests can enjoy the shared terrace overlooking the picturesque surroundings or make use of the 24-hour front desk, ticket service, and tour desk. With the town's main square just steps away, Hotel Convento Santa Catalina is the perfect choice for a memorable stay in Antigua Guatemala.
Ready to immerse yourself in history and comfort? Book your stay at Hotel Convento Santa Catalina now.
Payment for your reservation may be required before arrival, depending on the conditions of your reservation.
Payments can be made in Guatemalan Quetzales (GTQ) or US Dollars (USD).
The amount displayed in other currencies is indicative only and is based on the property's exchange rate.
Current exchange rate: USD 1.00 = GTQ 7.80.
Our reception team may contact guests before arrival to provide payment instructions when applicable.
Pool Access
Guests may purchase a Day Pass to access the swimming pool and sauna facilities at our sister property, Casa Del Parque.
Day Passes are available for an additional charge.
Please contact reception for pricing, availability, and operating hours.
The swimming pool is located at a nearby property.
Complimentary Pool Passes
Subject to availability, guests staying 3 nights may receive one complimentary pool pass.
Subject to availability, guests staying 5 nights may receive two complimentary pool passes.
This benefit applies to eligible stays during April, May, June, August, September, and October.
Sister Property Facilities
Access to facilities at the sister property may be subject to operating hours, maintenance schedules, and availability.
Parking
The property does not offer on-site parking.
Reception can recommend nearby parking facilities in Antigua.
Parking availability, pricing, and conditions are managed by third-party providers and may be subject to additional charges.
Arrival Information
Guests planning to arrive outside normal reception hours are encouraged to contact the property in advance.
Reception may contact guests before arrival to assist with check-in arrangements and provide important stay information.
Check-in Requirements
Guests must present a valid photo identification document and a credit card upon check-in.
All special requests are subject to availability and may incur additional charges.
Additional Recommendation
If the partner regularly charges for undeclared guests, I would also suggest adding:
Please inform Hotel Convento Santa Catalina by AHS of your expected arrival time in advance.
You may use the Special Requests box when making your reservation or contact the property directly using the contact details provided in your booking confirmation.
Only registered guests included in the reservation may access the accommodation. Additional guests or visitors may be subject to approval, registration requirements, and additional charges.
This is one of the strongest Fine Print protections a property can have because it helps support disputes involving undeclared occupants, visitor fees, and occupancy-limit complaints.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
El entorno de la parte antigua del hotel es lo maximo
La señal del Wifi es muy povre y inestable, deberia mejorar mucho en la clase de hotel que quiere pertenecer
La exelente ubicación
La Ubicación es excelente, fácilmente se conoce el pueblo desde ahí
La Bodega de limpieza o de trabajo del hotel está a la par de la habitación y desde la madrugada empiezan a hacer bulla sin pensar en que despiertan a los huéspedes.
Bonito, antiguo y en el punto más visitado de la ciudad.
Habitación muy grande y el baño también.
LA UBICACION ES EXCELENETE, SI QUIERES CONOCER GENTE SOLO SALES A LA CALLE Y AHI TE ENCUENTRAS A TODO MUNDO
Loved the room, location, history of the property, and friendly staff!
Booking site said queen bed and bathtub, but those were not available. The shower was renovated and nice but there was no balance between hot/cold water, as in the shower was either ice cold or scalding hot.
Su ubicación, es perfecta y cerca de todo
No tiene aire acondicionado, no hay parqueo. El que ofrecen es otro particular y no está cerca, toca caminar
Ocho
Que está cerca del arco con reloj de Antigua Guatemala
Que la entrada a las habitaciones es por una puerta que queda atrás del hotel no es la entrada principal del lobby
El acceso es muy bueno
No tiene parqueo
Hace falta donde colocar valija o maletines
Que está serca de todo para caminar
Que pase muy mal noche porque avía mucho zancudo adentro del cuarto i nos picaron los los zancudos muchísimo a mis hijos i mi hijo es alérgico al piquete de sancudo literal pase la noche matando sancudos i las camas poco incómodas
No tenia buena iluminación y ni ventilador tampoco servía la tv
整體環境非常的舒服 位置就在市中心拱門的旁邊 非常的方便
工作人員非常非常熱心 介紹很多美食與餐廳 工作環境舒適
房間內沒有熱水壺
Ubicación excelente, la comida deliciosa y las habitaciones super cómodas
La habitación estaba justo al lado de un patiecito adonde habían mesas. Empezaron a hacer ruido a las 6 AM con total desconsideración para los huéspedes. No pudimos descansar bien
Room was spacious, staff kind, facility beautiful, laundry service was fairly priced and prompt
Room is very hot with no fan or ventilation. We tried to have breakfast there our first morning before a tour. It's said to open at 7am. Sat and waiting to be sat from 7-7:15 without any acknowledgement or anything. We finally just left and went to a delicious coffeehouse.
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