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Facilities
Property facilities
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Guest education on local ecosystems and culture
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Restaurant
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Room service
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Family rooms
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Pets allowed
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BBQ facilities
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Car hire
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Massage services
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Packed lunches
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Currency exchange
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Chapel/shrine
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Kids' outdoor play equipment
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Public transport tickets
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Evening entertainment
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Public Bath
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Broadcast Live sport events
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Happy hour
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Cooking class
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Playground on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Internet access
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Housekeeping on request
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Concerts/live shows
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Horse riding nearby
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Bicycle-friendly property
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Historical Charm and Modern Comforts
Hotel Convento Santa Catalina, nestled at the Arch in Antigua Guatemala, offers a unique blend of history and modern amenities. The 400-year-old building boasts stunning gardens and free WiFi for guests' convenience.
Colonial Elegance in Every Room
Each room at the hotel is tastefully decorated in a colonial theme and equipped with essential amenities such as a flat-screen TV, free local calls, and complimentary bottled water. The cozy atmosphere is complemented by the well-appointed bathrooms featuring free toiletries.
Exceptional Services and Facilities
Guests can enjoy the shared terrace overlooking the picturesque surroundings or make use of the 24-hour front desk, ticket service, and tour desk. With the town's main square just steps away, Hotel Convento Santa Catalina is the perfect choice for a memorable stay in Antigua Guatemala.
Ready to immerse yourself in history and comfort? Book your stay at Hotel Convento Santa Catalina now.
Payment for your reservation must be made in advance in the property’s local currency (Guatemala quetzales) or in US dollars. The amount shown in your selected currency is indicative only and is based on the hotel’s exchange rate.
Our exchange rate is: USD 1.00 = GTQ 7.80.
Day pass able to offer for our guests to use the pool at our sister hotel Casa Del Parque for an additional cost. The ticket is an all-day pass, good for the use of the sauna and the pool. Please ask reception for more details.
Guests staying 3 nights will receive a complimentary Day Pass for the pool, while guests staying 5 nights will receive two Day Passes for the pool. The free pool pass is only valid if someone reserves nights in, April, May, June, August, September and October.
Pool is located in a property nearby the hotel.
Please note that our hotels do not offer on-site parking. However, we recommend external parking facilities in Antigua that offer special rates, subject to availability and additional charges.
Our reception team will contact you to arrange the advance payment and the details of your arrival.
Guests are required to present a valid photo ID and a credit card upon check-in. Please note that all special requests are subject to availability and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible at a location nearby (reservation is needed) and costs USD 11 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
En otras ocasiones hemos tenido mejor baño. Somos grandes y en este mucha incomodidad. Literalmente no cabíamos.
La cama bien
El baño hizo regazon..... muy pequeño para nuestro tamaño.
Además nos mandaron hasta la cola como cuartos de servicio......la verdad hemosnusado este hotel otras veces y habíamos tenido mejor experiencia. La verdad. Lo malo que trajimos amigos extranjeros con nosotros.
La ubicación esta excelente
Para!ser sincero no tenia mas alternativa, reserve a ultima hora.
Habitacion sombría, la tele no pude configurarla.
Excelente ubicación y buen trato del personal
Que se dañó la cerradura y nos quedamos encerradas. Pero la atención fue inmediata!
Atencion , instalaciones y ubicación
Good enough
La decoración de la habitación es muy acoplado a su tiempo histórico
No cuenta con aire acondicionado
Tout, la localisation centrale, les patios, jardins, le personnel très aimable.
Rien à dire
La ubicación
No nos quisieron servir nada de comida a las 11 am sino que tuvimos que esperar una hora …
En la ducha el agua salía caliente por 5 min y luego fría
Location,location,location.
Rooms were a little too dark and the hot water didn’t work
Excellent location, literally next to the iconic arc of Antigua!
Bathroom needs a full refurbishing: old tiles, faucets really old, shower not good, short in soap, shampoo...
The bed was good, but the furniture also needs improvement. The hotel needs to invest in the rooms!
La ubicación
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