Hotel Convento Santa Catalina by AHS

Hotels
7.8 (837 reviews)
5A Ave Norte No 28 , Antigua Guatemala , gt

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Restaurant
Room service
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise disturbances
Room quality issues

Categories

Cleanliness
7.13
Some reviews mention poor room conditions, such as old bedding and maintenance issues.
Service
8.6
Friendly staff and good service mentioned by various guests.
Location
9.14
Several reviews highlight the great location of the hotel.
Room Quality
6.59
Issues with noise and room quality were noted, including uncomfortable beds.
Amenities
7.62
Some nice amenities reported, but a few negative remarks on maintenance.
Value for Money
7.58
Several guests felt the cost did not match the quality of the rooms.
Food and Beverage
8.13
Good food experiences mentioned by guests, especially at the hotel restaurant.
Overall Experience
7.6
Mixed experiences noted, with many positive aspects balancing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:45

Property Description

Historical Charm and Modern Comforts
Hotel Convento Santa Catalina, nestled at the Arch in Antigua Guatemala, offers a unique blend of history and modern amenities. The 400-year-old building boasts stunning gardens and free WiFi for guests' convenience.

Colonial Elegance in Every Room
Each room at the hotel is tastefully decorated in a colonial theme and equipped with essential amenities such as a flat-screen TV, free local calls, and complimentary bottled water. The cozy atmosphere is complemented by the well-appointed bathrooms featuring free toiletries.

Exceptional Services and Facilities
Guests can enjoy the shared terrace overlooking the picturesque surroundings or make use of the 24-hour front desk, ticket service, and tour desk. With the town's main square just steps away, Hotel Convento Santa Catalina is the perfect choice for a memorable stay in Antigua Guatemala.

Ready to immerse yourself in history and comfort? Book your stay at Hotel Convento Santa Catalina now.

Important information:

Payment for your reservation must be made in advance in the property’s local currency (Guatemala quetzales) or in US dollars. The amount shown in your selected currency is indicative only and is based on the hotel’s exchange rate.

Our exchange rate is: USD 1.00 = GTQ 7.80.

Day pass able to offer for our guests to use the pool at our sister hotel Casa Del Parque for an additional cost. The ticket is an all-day pass, good for the use of the sauna and the pool. Please ask reception for more details.

Guests staying 3 nights will receive a complimentary Day Pass for the pool, while guests staying 5 nights will receive two Day Passes for the pool. The free pool pass is only valid if someone reserves nights in, April, May, June, August, September and October.
Pool is located in a property nearby the hotel.

Please note that our hotels do not offer on-site parking. However, we recommend external parking facilities in Antigua that offer special rates, subject to availability and additional charges.

Our reception team will contact you to arrange the advance payment and the details of your arrival.

Guests are required to present a valid photo ID and a credit card upon check-in. Please note that all special requests are subject to availability and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs USD 11 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 837 reviews
Cleanliness: 7.13
Service: 8.6
Location: 9.14
Room Quality: 6.59
Amenities: 7.62
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 7.6
P
Palacios Vásquez • solo_traveller • gt
10
Pros:

Ubicación

Cons:

Fanta de amenidades

2026-05-09 • via Nuitee
O
Oscar • solo_traveller • gt
5
Pros:

La cercanía

Cons:

La cama muy mala, pura madera solía la espalda

2026-05-08 • via Nuitee
H
Hieu • extended_group • us
9
Great location, comfortable bed, friendly staff, but slow shower drain.
Pros:

Great location, comfortable bed, and friendly staff.

Cons:

Bathroom/shower drains really slowly.

2026-05-06 • via Nuitee
D
Daniel • extended_group • gt
10
Excelente Hotel.
Pros:

Limpieza y Ubicación

Cons:

-

2026-05-05 • via Nuitee
J
Jose Daniel • solo_traveller • cr
8
Pros:

La cercanía con sitios emblemáticos

Cons:

Durante la última noche, previo viaje, huéspedes hasta altas horas de la noche bulliciosos no fueron intervenidos

2026-05-05 • via Nuitee
N
Nicolas • solo_traveller • cl
7
Cumple!!
Pros:

Muy amable el personal y muy lindo el lugar.

Cons:

Muy ruidoso tanto afuera como dentro del hotel. Creo que el precio que cobra debiese a lo menos incluir el desayuno!!

2026-05-04 • via Nuitee
V
Valiente • couple • gt
8
No pool, no breakfast and expensive
Pros:

Clean

Cons:

Staff and amenities

2026-05-04 • via Nuitee
M
Marco • extended_group • sv
4
Relación precio-calidad, muy por debajo de lo esperado
Pros:

Jardines y pasillos

Cons:

Las camas de la habitación son muy duras

2026-05-01 • via Nuitee
M
Monzon • solo_traveller • us
4
2026-05-01 • via Nuitee
M
Monzon • solo_traveller • us
4
Pros:

It was central.

Cons:

Too loud and the bed was super uncomfortable and hard.

2026-05-01 • via Nuitee
C
Cillero • solo_traveller • gt
7
2026-05-01 • via Nuitee
L
López • solo_traveller • pa
7
Pros:

Que estaba limpio

Cons:

Que llegué el domingo en la tarde y frente a mi habitación tenían orquesta pequeña y no pude descansar al llegar de mi viaje a las 3 de la tarde.

2026-04-29 • via Nuitee
J
Joseph • extended_group • us
1
Disappointing. I paid $80 in full when I booked my first room. Then I paid $396 for my other 4 rooms
Pros:

OK

Cons:

I paid for 5 rooms and despite having my written confirmation they only gave me 4 roomsdisappointing

2026-04-29 • via Nuitee
J
Julia • family_with_children • us
5
Disappointed
Pros:

Good location, friendly staff, restaurant had marimba on Sunday and good food.

Cons:

I requested a queen bed well in advance of stay, did not get it. Picture of room I selected did not match what I thought I was paying for. Parking was overpriced and 4.5 blocks away. The bathroom was too small and flooded when you took a shower.

2026-04-29 • via Nuitee
R
Rocio • couple • cr
7
Excelente restaurante
Pros:

Me gustó la atención de los muchacho del restaurante, y la comida es excelente

Cons:

Había basura en una bolsa en el clóset de mi habitación y pues pedí una habitación de una cama extra grande para 2 adultos y nos dieron una de 2 camas muy duras tamaño matrimonial y una individual y poco confortables.

2026-04-28 • via Nuitee
E
Edward • extended_group • gt
8
Excepcional estadía en la Antigua Guatemala para Semana Santa
Pros:

La ubicación es la mejor q se puede pedir ya q esta en muy buen lugar accesible a muchos lugares de interés en la antigua Guatemala

Cons:

En las habitaciones lo q no está muy bien son los baños están muy descuidados y se podrían actualizara sin perder la imagen de antigüedad, también el agua caliente no funciona correctamente

2026-04-27 • via Nuitee
J
JoAnne • couple • us
10
Nice hotel would stay again
Pros:

Location was great staff very nice

Cons:

The bed was uncomfortable, no AC in the room, bathroom is tiny

2026-04-24 • via Nuitee
G
Gonzalez Quiñonez • couple • gt
6
no me gusto el baño
Pros:

La ubicación es perfecta

Cons:

el baño y las camas

2026-04-24 • via Nuitee
J
Jessica • solo_traveller • cr
10
Pros:

La atención es excelente, la ubicación inmejorable y la comida super buena!

2026-04-23 • via Nuitee
H
Heidy • solo_traveller • gt
9
Pros:

La ubicación y la historia en cada habitación., la amabilidad del personal.

Cons:

El agua caliente tarda en caer un poco.

2026-04-20 • via Nuitee