Reizz Residence By Sweet Home

Hotels
6.9 (42 reviews)
Reizz Residence , Kuala Lumpur , my

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Facilities

Offsite parking discounted rates available
Air conditioning
Terrace
Family rooms
Pets allowed
Hot tub/Jacuzzi
Sauna
Non-smoking throughout
Free wired internet
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Good location
Spacious accommodations
Cons:
Dirty units
Poor service response
Inadequate cleaning

Categories

Cleanliness
4.54
Multiple reviews indicate serious cleanliness issues, including dirt, dust, and unacceptable hygiene.
Service
6.51
Reviews mention slow response times and lack of assistance, particularly regarding essential items.
Location
9.55
Several reviewers noted a strategic location and proximity to nearby town.
Room Quality
5.5
Reported issues include dusty floors, old furnishings, and insufficient linens.
Amenities
6.53
Amenities such as kitchen utensils and toiletries were lacking according to reviews.
Value for Money
8.49
Given the combination of pros and cons, the overall value is considered fair.
Food and Beverage
7.54
No specific comments were made about food and beverage.
Overall Experience
6.51
Overall experiences were mixed, with significant dissatisfaction expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:43

Property Description

City Views:
Enjoy stunning city views from the balcony of Reizz Residence By Sweet Home, located just 5.1 km from Petrosains, The Discovery Centre.

Comfortable Accommodation:
Relax in our air-conditioned units equipped with modern amenities like a flat-screen TV, kitchen, and safety deposit box. Our family rooms offer the perfect blend of comfort and convenience.

On-Site Bar and Garden:
Unwind at the on-site bar or take a leisurely stroll in the garden. Perfect for guests looking for a relaxing retreat in the bustling city.

Book now and experience the perfect combination of city living and comfort at Reizz Residence By Sweet Home.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.9
Based on 42 reviews
Cleanliness: 4.54
Service: 6.51
Location: 9.55
Room Quality: 5.5
Amenities: 6.53
Value for Money: 8.49
Food and Beverage: 7.54
Overall Experience: 6.51
A
Adriana • couple • my
10
2026-02-14 • via Nuitee
N
NAJIHAH • solo_traveller • my
7
2026-01-29 • via Nuitee
Z
Zikri • solo_traveller • my
5
2026-01-24 • via Nuitee
N
Nur alia syazwani • solo_traveller • my
7
2026-01-20 • via Nuitee
M
Mr • couple • my
1
Pros:

Nothing, the place is dirty and not even cleaned and the owner is a scam and let us pay for the booking and then last minute tells us to cancel our booking when we already paid!

Cons:

Owner is racist and the apartment is dirty, found dirt everywhere and Even previous guests underwear !

2026-01-20 • via Nuitee
K
Kamal • solo_traveller • my
10
2026-01-20 • via Nuitee
H
HONGWEI • extended_group • my
1
2026-01-19 • via Nuitee
H
Helda • extended_group • my
10
2026-01-19 • via Nuitee
M
M Radzi • extended_group • my
9
Vacation
Pros:

The place.

Cons:

Traffic before entering the premises

2026-01-05 • via Nuitee
M
Mohamad • couple • sg
4
It was bad experience dealing with this agent.
Pros:

Convienient to KLCC

Cons:

Toilet was smelly. Agent has no response even until check in day. Wifi was down. Connection was bad.

2026-01-04 • via Nuitee
F
Farhana • extended_group • my
8
2026-01-04 • via Nuitee
N
nurul • couple • my
6
2026-01-01 • via Nuitee
E
Eric choo • couple • my
2
2025-12-29 • via Nuitee
M
Mohamad • extended_group • my
8
2025-12-18 • via Nuitee
W
Whoomee • couple • my
9
Pros:

Is good owner, bagitahu internet no connection terus tukar bilik... Bilik yang 1st tu memang rasa mengecewakan... Tapi bilik yang ke2 super... View klcc

Cons:

Cuma kena tambah baik di bahagian dapur dan letak tisu...

2025-12-14 • via Nuitee
M
Mohamed Nasir • solo_traveller • my
2
2025-12-12 • via Nuitee
F
fazziera • extended_group • my
9
2025-12-08 • via Nuitee
M
mohd • extended_group • my
10
2025-12-06 • via Nuitee
N
Nabila • family_with_children • my
1
Cons:

The condition of the house was completely unacceptable. I felt disgusted the moment I stepped on the floor for the first time — it was sandy, dirty, and entirely unhygienic. There was a worn-out towel behind the door, the whole house reeked of cigarette smoke, and the kitchen was infested with cockroaches. It genuinely looked like someone had been living there, and the place was only given a half-hearted, superficial clean before guests arrived. This is absolutely disgraceful for a rental property. The host must take immediate and serious action — this level of hygiene is not acceptable by any standard.

2025-12-03 • via Nuitee
F
fadli • couple • my
3
Pros:

Kotor sagat

Cons:

Kotor

2025-11-23 • via Nuitee