Novotel New Delhi City Centre

Hotels
Novotel
8.4 (279 reviews)
COMMUNITY CENTRE PLOT 1 Desh Bandhu Gupta Rd Jhandewalan , New Delhi , in

Review Highlights

Pros:
Cleanliness
Service
Room Quality
Cons:
Restaurant service
Location issues
Amenities limitations

Categories

Cleanliness
8.24
It was the cleanest hotel we stayed in in all of India.
Service
8.81
The staff were exceptionally friendly and helpful.
Location
8.05
Well connected location but not central.
Room Quality
8.5
Superb room, very modern.
Amenities
8.33
Nice rooftop and pool area.
Value for Money
8.49
Offered great value for money.
Food and Beverage
8.24
Food was decent, but breakfast could be improved.
Overall Experience
8.51
Great experience with helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:29

Property Description

Luxurious Accommodations

Indulge in our upscale rooms and suites, designed for your comfort and relaxation. Enjoy modern amenities and elegant decor during your stay.

Convenient Location

Explore popular attractions within close proximity to our hotel. Immerse yourself in the vibrant culture and history of New Delhi with ease.

Gastronomic Delights

Savor delectable dishes at our on-site restaurants, offering a diverse range of culinary experiences. From local delicacies to international cuisine, there is something for every palate.

Experience luxury and convenience at Novotel New Delhi City Centre. Book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 279 reviews
Cleanliness: 8.24
Service: 8.81
Location: 8.05
Room Quality: 8.5
Amenities: 8.33
Value for Money: 8.49
Food and Beverage: 8.24
Overall Experience: 8.51
B
Barbara couple at
7
Für Delhi völlig ok und sauber
Pros:

Das Hotel war sauber.

Wirklich großartig war LATIF vom Travel Desk, der uns ein super Taxi samt Guide für den Gewürzmarkt in Delhi organisiert hat.
Für unsere weiteren Etappen hat Latif einen Fahrer von Udaipur nach Ranthambore National Park und in weiterer Folge von Sawai Madhopur nach Agra mit 2 sehenswerten Zwischenstopps organisiert. Auch während dieser Trips hat er immer wieder mal nachgefragt, ob alles klappt.

Cons:

Das Frühstück war ok. Allerdings war die Auswahl nicht besonders groß und das Restaurant-Personal nur mäßig gastronomisch geschult. Die Kuchen etc. und das Gemüse (Karotten, Gurken, Tomaten) waren ziemlich vertrocknet und haben den Eindruck gemacht, als hätten sie schon mehrere Tage das Frühstücksbuffet geziert.

2026-02-26 via Nuitee
K
Karan couple sg
1
Inexperienced front desk staff
Cons:

The front desk staff early in the morning for an early check in was terrible at their job and couldn’t handle simple payments. Charged me double of early check in fee and I had to raise it myself later. Thereafter, did not know how to refund and I had to follow up multiple times, still haven’t received the refund.

2026-02-25 via Nuitee
S
Surya solo_traveller in
7
Pros:

Clealiness

Cons:

Location

2026-02-25 via Nuitee
Z
Zammarano couple it
9
2026-02-14 via Nuitee
B
Balkar couple gb
8
Modern
Pros:

Nice building with nice rooms/restaurants in a very messy busy area. Luvraj was very helpful

Cons:

No heating. I had to ring up for a mobile heater.

2026-02-12 via Nuitee
L
Liudmyla solo_traveller ua
10
Would recommend to all my friends
Pros:

Perfect location, very safety, fully guarded territory and hotel entrance , clean big rooms, perfect view from the upper floor with pool , European food in menu

Cons:

Everything was perfect

2026-02-12 via Nuitee
C
Catarina couple ch
10
Modern hotel with nice rooms.
Pros:

Modern hotel.

Cons:

Neighborhood not so good.

2026-02-11 via Nuitee
S
Subodh couple ch
8
2026-02-11 via Nuitee
M
Morad couple il
8
2026-02-08 via Nuitee
A
anthonia family_with_children us
9
Short and Sweet!
Pros:

The hotel was clean, beautiful, and in a safe location. The staff members were responsive and courteous.

2026-01-29 via Nuitee
V
Varkey family_with_children in
9
2026-01-29 via Nuitee
L
Lee solo_traveller au
8
Staff and room were perfect. Location not the best
Pros:

The staff were excellent and very accommodating

Cons:

Location not the best. Nothing in walking distance so needed an uber to get anywhere

2026-01-29 via Nuitee
L
Lucinda solo_traveller au
6
Good business hotel
Pros:

The room was extremely comfortable as you would expect from this grade of hotel.

Cons:

The location was not good for a tourist. It was miles from any attractions. The streets nearby were not pleasant for walking around. Stay near Connaught place or in New Delhi.

2026-01-28 via Nuitee
F
Francesco couple it
8
2026-01-27 via Nuitee
N
Nuritdinov couple uz
8
2026-01-26 via Nuitee
N
Nicole family_with_children at
10
Pros:

Sehr moderne, schöne Zimmer, tolles Abend- und Frühstücksbufet

Cons:

Im Restaurant war es sehr kalt

2026-01-24 via Nuitee
P
Peter solo_traveller nz
10
Great place to stay!!
Pros:

Great place to stay clean, food great service great.
Manager at reception the best!

Cons:

Nothing

2026-01-23 via Nuitee
S
Subramanian extended_group in
10
over all ok.
Pros:

good

Cons:

in the bath room way of door not happy. if family it's ok. we stayed with colleague i am not happy with this type of bath room door. Before allot the room please check with guest if its ok. Both not comfortable this type bath door.

2026-01-21 via Nuitee
B
Beatrice couple ae
9
2026-01-21 via Nuitee
M
Mohit family_with_children au
8
A Delightful Stay with Superb Hospitality at Novotel New Delhi.
Pros:

Dinner and Breakfast

Cons:

Location was really off for me.
Even though I included the stay for extra person which bumped up the price, still they didn't offer extra bed. They charged further more to setup extra bed for my child and the room was simply not big enough to accomodate the extra bed.

2026-01-21 via Nuitee