Share this hotel
Facilities
Property facilities
-
Offsite parking discounted rates available
-
Non-smoking rooms
-
Air conditioning
-
Restaurant
-
Room service
-
Terrace
-
Family rooms
-
Lift / Elevator
-
Luggage storage
-
Express check-in/check-out
-
Fax/photocopying
-
Tour desk
-
Soundproof rooms
-
Ironing service
-
Car hire
-
Currency exchange
-
Non-smoking throughout
-
Private check-in/check-out
-
Shared lounge/TV area
-
Shuttle service (additional charge)
-
Concierge service
-
Grocery deliveries
-
Allergy-free room
-
Kid meals
-
Shared kitchen
-
Public transport tickets
-
Baby safety gates
-
Outdoor furniture
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Guest room sealed after cleaning
-
Property cleaned by professional cleaning companies
-
Physical distancing in dining areas
-
Key access
-
CCTV outside property
-
Process in place to check health of guests
-
Access to health care professionals
-
Screens / Barriers between staff and guests for safety
-
Face masks for guests available
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
-
Thermometers for guests provided by property
-
Key card access
-
Television in common areas
-
Front desk (limited hours)
-
Express check-in
-
Free wired internet
-
Airport transportation - pickup (surcharge)
-
Airport transportation - drop-off (surcharge)
-
Offsite parking discounted rates available
-
Private beach nearby
-
Internet access
-
Housekeeping on request
-
Private picnics
-
Reception hall
-
Japanese garden
-
Covered parking
-
Secured parking
-
Beach club nearby (surcharge)
-
Bicycle-friendly property
-
Beach toys
-
Accessible shuttle
-
No accessible shuttle
-
Accessible train station shuttle
-
No accessible train station shuttle
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Beachfront Location and Private Beach Area
Enjoy stunning views and direct access to Bai Chay Beach with our beachfront 3-star hotel. Relax on our private beach area and soak up the sun in style.
Diverse Dining Options
Indulge in a variety of culinary delights at our restaurant, offering a range of Seafood, Vietnamese, local cuisine, and even a vegetarian option. Start your day right with a buffet, à la carte, or continental breakfast.
Convenient Amenities and Services
Experience comfort with air-conditioned rooms equipped with modern amenities. Benefit from our 24-hour front desk, airport transfers, free WiFi, and shared kitchen facilities during your stay at Ha Long Essence Classic Hotel.
Book now to experience a beachfront getaway with exceptional amenities at Ha Long Essence Classic Hotel.
Location
Guest Reviews
pas d'eau chaude pour la douche
Be Careful – You May Be Given a Different Room Than the One You Booked
I want to share our experience so that other travelers are aware. We booked two King Rooms with a balcony. The photos associated with this room type clearly show bright rooms with a balcony, and when you use the balcony filter, this is the room that appears.
However, when we arrived at the hotel, we were given rooms with only a small window and no balcony. When we tried to explain this to the staff, they insisted that we had misunderstood the booking. We were quite certain about the room type we had selected and the information shown before completing the reservation.
We arrived very late at night after a long journey and were extremely tired and feeling unwell. We tried to calmly explain that we had carefully checked the room details before booking and that if there had been any mistake, it should be corrected. Unfortunately, instead of resolving the issue, we were repeatedly told that we had misunderstood.
At that point, we suspected that the rooms we had booked may have been given to other guests. Unfortunately, we had already paid in cash upon arrival. When we asked about changing the payment method or finding a solution, we were told that we could simply go to another hotel. Since everyone in our group was exhausted, that was not a realistic option.
Later, the hotel offered a 15% refund and asked us to block the credit card so they could proceed with a cancellation, which made the situation even more confusing.
Despite what happened, I am actually glad I had the chance to write this review so that future guests can be aware and double-check their reservations.
As for the overall impression of the hotel: the property feels somewhat old and does not give the fresh impression shown in the photos. The level of cleanliness was also average.
The best staffs though some shop are closed due to off season now
No convient shop nearby
Atendimento excelente , quarto amplo.
Excellent staff
Zero
Wir wurden sehr freundlich empfangen, alles war hervorragend!
Ha Long Essence Classic Hotel is a beautiful hotel situated in the more quieter area of Ha Long, the staff were very friendly and polite. We enjoyed our stay there.
There were some rowdy people on the same floor as us, but other than that there was nothing else to dislike.
Phòng rộng rãi, sạch sẽ, giá hợp lý
The staff were exceptionally pleasant & helpful
The hotel was located in a very quiet area, lots of vacant buildings nearby
Super
Rien
It’s okay clean
Area
Great value for money
N/A
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
