Hyatt Centric San José Escazú

Hotels
Hyatt Hotels
9.2 (249 reviews)
Plaza Tempo, Autopista Próspero Fernández, San Rafael, 10201 , San Rafael , CR

Pets allowed

Facilities

Meeting rooms
Fitness facilities
Electric car charging station
Free WiFi
24-hour front desk
Express check-in/check-out
Designated smoking area
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Quaint modern decor
Cons:
Inconsistent staff service
Limited laundry facilities

Categories

Cleanliness
9.44
The room was clean and maintained well.
Service
8.91
Staff weren't consistently friendly, affecting the experience.
Location
9.95
Excellent location close to shops and restaurants.
Room Quality
9.4
The room was spacious, modern, and comfortable.
Amenities
8.43
Limited amenities like absence of a dining table in rooms.
Value for Money
8.89
Prices seem elevated for certain services.
Food and Beverage
8.94
Breakfast was good but selection could have been better.
Overall Experience
9.61
Overall a wonderful hotel experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:21

Property Description

Luxurious Amenities: Enjoy a meal at the restaurant, with room service available during limited hours. Unwind at the bar/lounge after a long day. Buffet breakfasts are served daily from 6:00 AM to 10:00 AM.

Convenient Facilities: Benefit from features like express check-in, a 24-hour front desk, and laundry facilities. The hotel offers 8 meeting rooms for events and free onsite self-parking.

Fitness and Connectivity: Keep fit at the fitness center and stay connected with complimentary wireless internet in all 161 guestrooms.

Indulge in luxury and convenience at Hyatt Centric San José Escazú. Book now for a memorable stay!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in lb is 49

  • Pets

    Pet max weight (per pet) in kg is 22

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9.2
Based on 249 reviews
Cleanliness: 9.44
Service: 8.91
Location: 9.95
Room Quality: 9.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 9.61
A
Adriana solo_traveller co
5
Pros:

Si

Cons:

Estoy esperando q me respondan un correo y varios mensajes por un objeto olvidado y nadie contesta

2026-05-01 via Nuitee
A
Aparicio solo_traveller cr
10
I rested without noise, just perfect for business people!!
Pros:

the cleanliness and the service

2026-04-29 via Nuitee
G
Goubaud family_with_children gt
8
2026-04-28 via Nuitee
J
Jeroen solo_traveller nl
9
2026-04-28 via Nuitee
E
Elizabeth couple us
6
It's convenient and clean and quiet
Cons:

The menu in the main restaurant.

2026-04-27 via Nuitee
C
Carolin family_with_children ch
10
Pros:

New and modern hotel, amazing breakfast

2026-04-21 via Nuitee
S
Steven couple us
10
Our stay was wonderful and the staff were excellent
Pros:

The hotel , location and staff were excellent

Cons:

We ordered room service. The food was not as expected and not on a par to the quality of the hotel and arrived cold. I love Costa Rican food and know there are great restaurants with much better food.

2026-04-21 via Nuitee
C
Carola family_with_children de
10
Absolute Empfehlung , hier passt alles
Pros:

Die Unterkunft ist sauber und top ausgestattet. Das Frühstücksbuffet hat alles , was das Herz begehrt und Carlos ist bemüht wie kein zweiter um seine Gäste. Absolute Empfehlung !

2026-04-07 via Nuitee
G
Georges couple fr
8
Bien pour un stop d’une ou deux nuits
Pros:

Hôtel calme et situé dans une zone moderne, même s’il est éloigné de l’aéroport ou du centre ville qui ne présente pas beaucoup d’intérêt.
Clientèle plutôt professionnelle.

Cons:

Petit un peu chaotique, personnel insuffisant générant un temps d’attente trop long.

2026-04-06 via Nuitee
O
Olesya solo_traveller us
7
Good, not great.
Pros:

Good if you want to go shopping, safe neighborhood. Zero charm.

Cons:

Property is advertised as 4 star. It’s a solid 3.

2026-04-06 via Nuitee
B
Bernhard family_with_children mx
8
Great stop over in San Jose
Pros:

Location. Big rooms.

Cons:

Gym basic

2026-04-06 via Nuitee
L
Lasse solo_traveller de
8
Toll.
Pros:

Es war so schön.

Cons:

Das Frühstück hätte im Preis sein sollen.

2026-04-05 via Nuitee
J
julie couple ch
10
2026-04-04 via Nuitee
W
wisam couple il
8
meets our needs
Pros:

cheap and comfy for us, we just passed through san jose

Cons:

was good

2026-04-02 via Nuitee
L
Ludivine couple ch
8
2026-03-30 via Nuitee
O
O'Donnell extended_group us
7
Pros:

The location and staff were great. .

Cons:

The breakfast was pricey for a buffet.

2026-03-30 via Nuitee
O
Olivera family_with_children us
10
2026-03-29 via Nuitee
Y
Yelizaveta couple ca
10
Cons:

The AC was a little too loud, other than that was perfect.

2026-03-27 via Nuitee
M
Marco Mario family_with_children it
9
Ottima sosta
Pros:

Siamo stati una notte di passaggio, tutto ottimo

Cons:

Un po’ cara la cena in camera dell’hotel, ma in questa tipologia di hotel è normale

2026-03-25 via Nuitee
K
Kimberly extended_group us
10
Excellent hotel and staff! Truly enjoyed our stay.
Pros:

The staff was excellent and rooms were great!

Cons:

At check-in, we were not told about the breakfast buffet or hours.

2026-03-24 via Nuitee