Hotel Central Merida by Kavia

Hotels
•
Kavia Hotels
7.5 (205 reviews)
563F Calle 69 Entre 68 y 70 Colonia Centro , Mérida , mx

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Luggage storage
Tour desk
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Good breakfast
Cons:
Cleanliness issues
Rude staff
Limited bathroom space

Categories

Cleanliness
6.58
Multiple comments indicated rooms were not clean, with mentions of dirt and a lack of thorough cleaning.
Service
7.55
Staff provided reasonable assistance but were noted as having a language barrier and rudeness in some instances.
Location
8.59
Numerous reviews praised the hotel's central location and proximity to transport.
Room Quality
7.04
Room comfort was mentioned positively, but issues with size and amenities (like the bathroom) were noted.
Amenities
7.07
Positive mentions of breakfast and room features, but issues with cleanliness and condition of some amenities.
Value for Money
8.03
General agreement that the rates were feasible for the offered services despite some complaints.
Food and Beverage
7.58
Breakfast was mentioned positively, though some cleanliness concerns affected overall impressions.
Overall Experience
7.55
Stay had both positive and negative aspects but overall satisfaction meets expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:47

Property Description

Central Location in Mérida
Hotel Central Merida by Kavia, ideally located in Centro de Merida, offers easy access to popular attractions like Main Square and Merida Cathedral, making it the perfect base for exploring the city.

Comfortable Rooms and Helpful Staff
Enjoy a comfortable stay in our air-conditioned rooms with free WiFi and flat-screen TVs. Our bilingual staff at the 24-hour front desk are always available to assist you, ensuring a hassle-free experience during your visit.

Convenient Amenities and Nearby Landmarks
With a restaurant on-site and proximity to Merida Bus Station and the city centre, Hotel Central Merida by Kavia provides convenience at every turn. Don't miss out on visiting Mundo Maya Museum and La Mejorada Park nearby.

Book your stay now at Hotel Central Merida by Kavia for a memorable experience in Mérida!

Important information:

Please note that If you want to check in sooner or later than the stipulated time, you can make a request.
The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.
When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 205 reviews
Cleanliness: 6.58
Service: 7.55
Location: 8.59
Room Quality: 7.04
Amenities: 7.07
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 7.55
A
Antonio • couple • mx
4
Pros:

Son amables

Cons:

El baño demasiado chiquito ,la taza tapada,papel sanitario muy mínimo

2026-02-13 • via Nuitee
M
Marie-Pierre • solo_traveller • fr
8
Merida est une ville sympathique .permet de faire l’excursion à Celestún dans la journée
Pros:

L’emplacement à côté du terminal ADO
Très pratique

Cons:

C’est un établissement conventionnel, aucun charme particulier.

2026-02-10 • via Nuitee
M
Molina • couple • mx
6
2026-02-09 • via Nuitee
J
Jose Adrian • couple • mx
6
Baño incompleto. Fierro en piso. Un arete entre las sábanas.
Pros:

La ubicación en frente de la terminal ADO y estando prácticamente en el centro me pareció excelente.

Cons:

Al retirar la sábana para acomodarme habían un arete y una bolita de cabello, que hacen dudar de la limpieza de los blancos. El baño no tenía puertas y/o cortinas que lo cubrieran y eso ocasionaba que al dicharseel agua inundara el baño.

2026-02-09 • via Nuitee
H
Hamilton • couple • ca
5
Basic, convenient stay for one night
Pros:

Great proximity to ADO station

Cons:

No blanket…. bathroom very small….price was higher than originally booked

2026-02-09 • via Nuitee
M
Miguel Antonio • couple • mx
10
Pros:

La ubicación

Cons:

Nada

2026-01-31 • via Nuitee
C
cecilia • couple • us
2
Just sleep and get oustside the room.
Pros:

Air conditioning

Cons:

Restroom door next to the bed and so stretchy to get inside restroom.. no small towels just to large and mat.

2026-01-27 • via Nuitee
A
Alonzo uicab • couple • mx
9
Pros:

La ubicacion

2026-01-26 • via Nuitee
A
Antonio • extended_group • us
6
2026-01-24 • via Nuitee
K
Kiyoshi • solo_traveller • jp
6
Good for bus travelers with reasonable price.
Pros:

The location is good for travelers who use buses.
And the acomodation fee is reasonable.

Cons:

The air-conditioner didn't work.
There was no security box in the room.

2026-01-24 • via Nuitee
M
Marcelino • extended_group • mx
7
Pros:

Desayuno bien

Cons:

Había moscos, se pidió fumigaran y no lo hicieron, tuve que salir a comprar insecticida.
Baño muy pequeño e incómodo, sin cancel en la regadera, se sale toda el agua hasta el wc

2026-01-20 • via Nuitee
M
Miguel Ángel • solo_traveller • mx
6
No me incluyeron el desayuno
Pros:

La ubicación está bien.

Cons:

Se suponía que por hacer la reserva por este medio se tenía el desayuno gratis o eso decía un cartel en el hotel y no fue así, tuve que pagar por el.

2026-01-20 • via Nuitee
M
Marco Antonio • couple • mx
8
2026-01-16 • via Nuitee
P
pilar de los angeles reyes lopez • extended_group • mx
10
Pros:

Excelente ubicación e instalación

2026-01-16 • via Nuitee
R
Raquel • couple • es
6
Funcional
Pros:

Ubicación

Cons:

Muy básico todo

2026-01-11 • via Nuitee
L
Lara Sierra • couple • mx
8
Pros:

La ubicación

2026-01-11 • via Nuitee
F
Francine • solo_traveller • mx
8
Cons:

La ducha casi no sale agua y muy incómoda, de resto todo bien.

2026-01-07 • via Nuitee
T
Tejero Garcia • couple • mx
7
Pros:

La ubicación y la habitación

Cons:

Que se pueda pagar por hacer el check in antes de las 3 y por alargar el check out despues de las 12 pm

2026-01-05 • via Nuitee
V
Valentina • couple • it
8
Pros:

Comoda posizione per prendere il bus ADO.

Cons:

Stanza un po’ claustrofobica, con due piccole finestre in alto

2026-01-04 • via Nuitee
R
Raul • couple • mx
9
2026-01-01 • via Nuitee