Hotel & Restaurant Chärnsmatt

Hotels
8.1 (329 reviews)
Bertiswilstrasse 40 , Rothenburg , CH

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Family-friendly environment
Friendly staff
Cons:
Noisy rooms
Limited breakfast variety

Categories

Cleanliness
7.88
Multiple reviews noted rooms were clean, but noise and other issues mentioned may affect overall perception.
Service
8.35
Positive comments about friendly and accommodating staff highlight this aspect well.
Location
8.39
Considered good for families, with convenient access but minor complaints on surroundings.
Room Quality
8.14
Rooms are spacious and comfortable but some mention noise could disrupt the experience.
Amenities
8.37
Family-friendly facilities and good entertainment options were praised.
Value for Money
7.83
Encouraging sentiments seen; however, some reviews suggest certain offerings may seem pricey.
Food and Beverage
7.88
Breakfast variety and quality noted, yet some points made on limited options.
Overall Experience
7.95
Overall, the experience was largely positive but with some mentions of areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:59

Property Description

Family-Friendly Amenities

Hotel & Restaurant Chärnsmatt in Rothenburg offers an indoor children's play area and a playground with a 1.4 km-miniature railway, perfect for families looking for a fun getaway.

Alpine-Style Comfort

Experience comfort in the Alpine-style rooms at Chärnsmatt Hotel & Restaurant, each equipped with an en suite bathroom, TV, and free WiFi throughout the building.

Swiss Culinary Delights

Indulge in traditional Swiss cuisine made from fresh local ingredients at the on-site à-la-carte restaurant. Enjoy your meals on the garden terrace or in the cosy indoor dining areas, complemented by drinks from the property's bar lounge.

Book your stay at Hotel & Restaurant Chärnsmatt now to enjoy these fantastic amenities and more during your visit to Rothenburg!

Important information:

Please note that the hotel and restaurant only opens until 5 p.m. on Sundays and public holidays.
Please also note that on Sundays and public holidays, check-in is only possible until 5 p.m. If you plan to arrive after this time, please inform the property in advance.

The restaurant is closed on Mondays from October 18, 2021 to December 20, 2021. If you arrive on Monday, please contact the property for details regarding check-in.
You can find the contact details in the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 329 reviews
Cleanliness: 7.88
Service: 8.35
Location: 8.39
Room Quality: 8.14
Amenities: 8.37
Value for Money: 7.83
Food and Beverage: 7.88
Overall Experience: 7.95
R
Reto • solo_traveller • ch
4
Cheep and clean
Pros:

Service

Cons:

Sauberkeit

2026-10-30 • via Nuitee
A
Arne • family_with_children • ch
8
One night stay with kids, close to Lucerne.
Pros:

Very kids friendly (play room, play ground), friendly staff and seasonal menu in the restaurant.

Cons:

Pillows not comfortable

2026-10-29 • via Nuitee
L
Luce • family_with_children • hr
10
Pros:

Osoblje, udoban krevet, dobra hrana.
Mladić koji poslužuje doručak i ručak iznimno je ljubazan, spretan, odličan u komunikaciji stranih jezika. Pohvale😊

2026-10-27 • via Nuitee
R
Reb.lou • extended_group • ch
2
Vieille chambre avec une moquette sale et fenêtre dangereuse
Cons:

La fenêtre de la chambre est défectueuse, j’ai risqué de me faire une commotion en la recevant sur la tête. Le personnel n’a même pas daigné s’excuser et assumer leur responsabilité. C’est très grave !

2026-10-25 • via Nuitee
V
Valentina • solo_traveller • it
10
Pros:

ottima posizione

Cons:

arredamento

2026-10-25 • via Nuitee
D
Debbie • couple • gb
8
Pros:

Staff are fantastic rooms very clean food in restaurant excellent

Cons:

We chose the basic room which was very outdated and unfortunately the bathroom was very poor could only get a lukewarm shower

2026-10-24 • via Nuitee
J
Jenny • family_with_children • ch
8
Pros:

Sehr freundliches Personal und gutes Essen. Alles sauber.

Cons:

Das Frühstücksbüffet war mager. Hätte für den Preis mehr erwartet. Mehr Früchte, nachfüllen wenn etwas weg ist, etc.

2026-10-24 • via Nuitee
A
Andre • couple • ch
8
2026-10-23 • via Nuitee
L
Laurent • family_with_children • ch
9
Séjour magnifique proche de Lucerne
Pros:

Salle de jeu pour enfants
Petit-déjeuner avec du choix
Personnel faisant l’effort de parler français et très avenant
Restaurant excellent au sein de l’hôtel

Cons:

Chambre meriterait un petit rafraichissement

2026-10-23 • via Nuitee
M
Martha • family_with_children • ch
10
Ferien
Pros:

Das Hotel ist sehr kinderfreundlich. Leider war am Dienstag Ruhetag im Restaurant und wir konnten nicht ein zweites Mal ein köstliches Nachtessen erhalten.
Alles Einwandtfrei und toll. Danke und gerne wieder.

2026-10-23 • via Nuitee
E
Eike • family_with_children • de
9
Pros:

Freundliches Personal, Sauberkeit

2026-10-22 • via Nuitee
P
Pme.ier • family_with_children • ch
9
2026-10-20 • via Nuitee
V
virginie • family_with_children • fr
10
Pros:

Gentillesse du personnel
Chambre spacieuse
Propreté irréprochable

Cons:

Rien

2026-10-20 • via Nuitee
M
Mahmut • family_with_children • ch
10
2026-10-17 • via Nuitee
J
Jos • couple • nl
9
2026-10-17 • via Nuitee
I
Iryna • extended_group • il
10
2026-10-14 • via Nuitee
R
Regina-Rozina • solo_traveller • ch
5
2026-10-14 • via Nuitee
A
Atkari • family_with_children • in
10
Best place to be in Luzern.
Pros:

Superb property right next to the bus stop. Staff is helpful and they have breakfast included in package which is a plus.

Cons:

Everything was superb.

2026-10-13 • via Nuitee
S
Sylvain • family_with_children • ch
9
2026-10-08 • via Nuitee
C
Carolyne B • solo_traveller • ke
9
Luzerne
Pros:

Cleanliness,location and amazing staff

Cons:

Nothing

2026-10-07 • via Nuitee