Hotel & Restaurant Chärnsmatt

Hotels
8.1 (207 reviews)
Bertiswilstrasse 40 , Rothenburg , ch

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Family-friendly environment
Friendly staff
Cons:
Noisy rooms
Limited breakfast variety

Categories

Cleanliness
7.88
Multiple reviews noted rooms were clean, but noise and other issues mentioned may affect overall perception.
Service
8.35
Positive comments about friendly and accommodating staff highlight this aspect well.
Location
8.39
Considered good for families, with convenient access but minor complaints on surroundings.
Room Quality
8.14
Rooms are spacious and comfortable but some mention noise could disrupt the experience.
Amenities
8.37
Family-friendly facilities and good entertainment options were praised.
Value for Money
7.83
Encouraging sentiments seen; however, some reviews suggest certain offerings may seem pricey.
Food and Beverage
7.88
Breakfast variety and quality noted, yet some points made on limited options.
Overall Experience
7.95
Overall, the experience was largely positive but with some mentions of areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:59

Property Description

Family-Friendly Amenities

Hotel & Restaurant Chärnsmatt in Rothenburg offers an indoor children's play area and a playground with a 1.4 km-miniature railway, perfect for families looking for a fun getaway.

Alpine-Style Comfort

Experience comfort in the Alpine-style rooms at Chärnsmatt Hotel & Restaurant, each equipped with an en suite bathroom, TV, and free WiFi throughout the building.

Swiss Culinary Delights

Indulge in traditional Swiss cuisine made from fresh local ingredients at the on-site à-la-carte restaurant. Enjoy your meals on the garden terrace or in the cosy indoor dining areas, complemented by drinks from the property's bar lounge.

Book your stay at Hotel & Restaurant Chärnsmatt now to enjoy these fantastic amenities and more during your visit to Rothenburg!

Important information:

Please note that the hotel and restaurant only opens until 5 p.m. on Sundays and public holidays.
Please also note that on Sundays and public holidays, check-in is only possible until 5 p.m. If you plan to arrive after this time, please inform the property in advance.

The restaurant is closed on Mondays from October 18, 2021 to December 20, 2021. If you arrive on Monday, please contact the property for details regarding check-in.
You can find the contact details in the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for CHF 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 207 reviews
Cleanliness: 7.88
Service: 8.35
Location: 8.39
Room Quality: 8.14
Amenities: 8.37
Value for Money: 7.83
Food and Beverage: 7.88
Overall Experience: 7.95
G
Giovanni • family_with_children • lu
9
Consigliato!
Pros:

Colazione semplice ma ricca, e staff molto attento e pronto a trovare soluzioni per i piccoli ospiti (piccolo di 5 mesi nel nostro caso). Grande attenzione ai bambini. L'hotel offre attività per i piccoli (sale giochi, babysitter in hotel) e in generale lo staff è estremamente attento alle esigenze delle famiglie. Ci si sente veramente a casa. Ottimo lavoro!

Cons:

La struttura non è nuovissima, ma la camera era comunque confortevole il giusto. Da notare l'assenza di prese Schuko (solo prese svizzere "tradizionali" a 3 fori asimmetrici) il che può essere un problema se si arriva, come noi, a notte fonda e si devono utilizzare apparecchi elettrici compatibili solo con Schuko

2026-02-14 • via Nuitee
I
Islam • extended_group • it
10
2026-01-30 • via Nuitee
Y
Yves • extended_group • ch
8
angenehm, schön und unkompliziert
Pros:

Sehr Schöne Zimmer mit Balkon für Raucher Sehr angenehm

Cons:

kann nichts negatives erwähnen

2026-01-20 • via Nuitee
A
alain • family_with_children • lu
5
2026-01-19 • via Nuitee
W
Wilco • family_with_children • nl
8
Heel goed voor een nachtje!
Pros:

Mooi hotel. Onwijs ruime kamer.
Veel speelplezier voor de kinderen in en rondom het hotel.

Cons:

De prijzen liggen behoorlijk hoog.

2026-01-19 • via Nuitee
D
Danik-Benedikt • family_with_children • de
6
Gutes Kinderhotel, sehr gutes Restaurant, schlechte Zimmer.
Pros:

Für Kinder ein gelungenes Hotel, der Indoor Spielraum ist gut ausgestattet und lässt jedes Kinderherz höher schlagen. Zudem ist der außenbereich Wunderschön und es gibt super viele Möglichkeiten von ganz klein bis Schulkind.
Wir mussten den Aufenthalt vorziehen und das war alles Garkein Problem. Das Restaurant a la Kart ist vorzüglich. Für unseren kleine Sohn gab es beim Tisch Stifte und eine Malunterlage. Es gab Plastik Becher und Teller und für Kinder gerechtes Besteck. Das Essen war wirklich unfassbar lecker, das wiederum sehr ausgewogen, man schmeckte sehr gute hochwertige Produkte und es gab eine gute nicht zu große Auswahl.

Cons:

Das Hotel ist gefühlt noch immer Ausstattungstechnisch aus seiner Bauzeit (geschätzt 1970, aber sauber!). Die Nasszelle ist auch nur das. Ein wirklich schlechtes und super altes Badezimmer. Das Frühstück war nicht reichhaltig und im vergleich zum Restaurant eine mindere Qualität von allem. Zudem gab es nur 2/3 Fruchtsorten die nach einer Familie schon leer sind und Gemüse gab es in keiner Form.
Warme speisen waren ebenfalls nicht vorhanden.

2026-01-19 • via Nuitee
T
Thomas • family_with_children • ch
8
2026-01-19 • via Nuitee
J
Josiah • family_with_children • de
9
2026-01-19 • via Nuitee
A
ALLA • family_with_children • lu
10
Pros:

it is excellent for family with small children, there is playroom inside and outside

Cons:

In the restaurant is not too much choice vegetarian dishes

2026-01-18 • via Nuitee
M
Maria Daisy • family_with_children • es
10
Pros:

The staffs are helpful and friendly, the breakfast is great, the rooms are clean and comfortable. Plus the kids enjoying the playground outside and in door playground. The hotel is very close to the bus stop

Cons:

Maybe the location is little far from the city but the free bus card helps a lot

2026-01-08 • via Nuitee
F
Farid • family_with_children • de
8
Pros:

Personal war sehr nett und freundlich

2026-01-03 • via Nuitee
E
Emanuela • family_with_children • it
9
Ottima base per visitare Lucerna
Pros:

Comodità per raggiungere il centro
Colazione abbondante
Silenzio e comodità del letto
Area gioco per i bambini

Cons:

Niente

2026-01-02 • via Nuitee
R
Rita • family_with_children • it
8
Pros:

Bel ristorante, giardino esterno con giochi per bambini e ferrovia bellissimo, peccato che il 30 dicembre fosse tutto chiuso. Personale molto cordiale e disponibile. Wi-Fi e Parcheggio gratuito

Cons:

Il bagno potrebbe essere ristrutturato

2026-01-01 • via Nuitee
A
animeshp • family_with_children • nl
9
Great stay
Pros:

The location is peaceful and breezy. The facility is quite modern. Especially the breakfast area which looks modern and stocked. The staff are professional. They made sure i could checkin with ease. Huge parking lot.

Cons:

Maybe the price but this is switzerland, everything is expensive in general.

2025-12-30 • via Nuitee
J
Jean-françois • family_with_children • fr
9
2025-12-20 • via Nuitee
E
Elisabeth • family_with_children • ch
8
2025-12-14 • via Nuitee
M
Marta • family_with_children • id
9
2025-12-10 • via Nuitee
G
Giulia • family_with_children • it
9
2025-12-09 • via Nuitee
M
Michel • solo_traveller • ch
9
Pros:

Chambre spacieuse et propre, personnel sympathique, buffet petit-déjeuner bien garni. Grand parking gratuit à disposition. Idéal pour déplacement professionnel.

2025-12-08 • via Nuitee
F
Francesco • family_with_children • it
7
2025-12-07 • via Nuitee