Scarletz KLCC By Starwood Lux

Hotels
8.5 (377 reviews)
25 Lorong Yap Kwan Seng , Kuala Lumpur , my

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Facilities

Non-smoking rooms
Air conditioning
Terrace
Hot tub/Jacuzzi
Non-smoking throughout
Free wired internet
Internet access
Japanese garden
Swimming nearby

Review Highlights

Pros:
Great location
Spacious rooms
Nice amenities
Good value for money
Cons:
Cleanliness issues
Service staff attitude

Categories

Cleanliness
7.64
Multiple reviews indicated issues such as no room cleaning and malfunctioning WiFi.
Service
8.61
Some negative comments specifically about rude staff, but also mentions of helpful maintenance staff.
Location
9.15
The location was highly praised, being central and close to attractions.
Room Quality
8.6
Rooms were described as spacious and well-equipped, though minor flaws were noted.
Amenities
8.63
Amenities like the pool received positive comments, enhancing guest experience.
Value for Money
8.09
General comments about budget aspects suggest good value but mention aspects reflecting the lower price.
Food and Beverage
8.64
No specific mentions but standard quality for this hotel tier.
Overall Experience
8.61
Overall positive experiences shared with some shortcomings noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:51

Property Description

Convenient Location
Scarletz KLCC By Starwood Lux offers a prime location just 1.3 km from the center of Kuala Lumpur, making it an ideal choice for travelers wanting to explore the city.

Modern Amenities
Enjoy the comfort of air-conditioned accommodation with private bathrooms and free WiFi in all units at the aparthotel.

Nearby Attractions
Explore popular attractions such as Petronas Twin Towers, Pavilion Kuala Lumpur, and KLCC Park located within close proximity to the aparthotel.

Experience luxury and convenience at Scarletz KLCC By Starwood Lux. Book now for an unforgettable stay in Kuala Lumpur!

Important information:

This property will not accommodate hen, stag or similar parties.
If you cause damage to the property during your stay, you could be asked to pay up to MYR 150 after check-out, according to this property's Damage Policy.
Managed by a private host

Check-in and check-out hours:

Location

Guest Reviews

8.5
Based on 377 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.61
A
Alejandro • couple • es
8
2025-09-29 • via Nuitee
K
Katrin • couple • de
9
Pros:

Der Pool ist wunderbar und das Zimmer ist sehr geräumig. Toll fand ich auch den Wasserfilter um flaschen auffüllen zu können.

Cons:

Das Bett könnte etwas breiter sein

2025-09-19 • via Nuitee
A
Alexandra • couple • es
10
2025-09-18 • via Nuitee
H
Hidthir • couple • my
10
2025-09-09 • via Nuitee
J
José Antonio • solo_traveller • es
6
2025-09-06 • via Nuitee
I
Ionela • couple • es
10
2025-09-04 • via Nuitee
J
JULIAN ALVAREZ NOVAL • solo_traveller • es
10
Pros:

La arquitectura del edificio, y lo bien que se porta el personal

2025-09-04 • via Nuitee
T
Toni • couple • au
10
Fabulous Apartment!
Pros:

Easy check in, great clean room with great facilities (pool etc.)

Cons:

N/A

2025-09-03 • via Nuitee
P
Pablo • couple • es
7
Pros:

Las vistas de la habitación

Cons:

Al ser tantos pisos los ascensores tardan un tiempo. Al ser tipo apartamento no te hacen la habitación. La piscina es bastante ajetreada

2025-08-28 • via Nuitee
C
Chiara • couple • it
8
Pros:

Abbiamo soggiornato a Scarletz KLCC e ci siamo trovati molto bene. La posizione è eccellente, a pochi minuti a piedi dalle Petronas Towers e da tutti i servizi principali, ideale per visitare Kuala Lumpur. L’appartamento era moderno, ben arredato e dotato di tutti i comfort necessari per un soggiorno piacevole.

La struttura offre anche spazi comuni ben curati e una piscina panoramica che regala una vista spettacolare sulla città, davvero un valore aggiunto. Check-in e check-out sono stati semplici e veloci.
Nel complesso, un’ottima soluzione per chi vuole soggiornare in centro a Kuala Lumpur, con un buon rapporto qualità-prezzo e tutti i comfort a disposizione. Consigliato!

2025-08-25 • via Nuitee
M
Monika • couple • at
8
Super Preis-Leistungsverhältnis, der niedrige Preis macht sich bemerkbar
Pros:

Super zentrale Lage und großzügiges Appartment. Sehr günstig.

Cons:

Man merkt, dass es ein "Budget-Hotel" ist: kein Zimmerservice, abgeschlagene Tische, lose Armaturen.

2025-08-22 • via Nuitee
H
Hussin • solo_traveller • my
10
Pros:

the room

Cons:

none

2025-08-20 • via Nuitee
A
Alberto • extended_group • es
9
2025-08-19 • via Nuitee
• couple • es
9
Pros:

El alojamiento es muy recomendable, las vistas son increíbles y la cama muy cómoda. La única pega es que se escucha el trafico mucho incluso en la planta 42, quitando eso todo maravilloso.

2025-08-18 • via Nuitee
E
ELISA • couple • it
8
Perfetto
Pros:

Posizione centrale, reception aperta 24/24, piscina accessibile dalle 7 alle 22

2025-08-17 • via Nuitee
P
PATRIZIA • solo_traveller • it
8
Pros:

La struttura è molto bella, la piscina è spettacolare e la vista dalla camera meravigliosa.

Cons:

Non vengono fatte le pulizie , il WiFi nella mia stanza non funzionava e alla reception mi hanno risposto di chiamare un numero di assistenza , cosa mai vista , dovrebbero chiamarlo loro. Non ho risolto il mio problema, nessuno è venuto ad aggiustarlo.

2025-08-16 • via Nuitee
D
Davide • couple • it
8
Qualità prezzo
Pros:

Hotel situato vicino alle Petronas Twin e tanti ristorantini dove poter mangiare la sera, camere belle grandi con una bella vista.

Cons:

Qualsiasi problema hai tipo wi-fi o non va l’acqua calda come è successo a noi, ti dicono di chiamare un numero e ti aiutano loro tramite o chiamata o whatsapp. In quasi 4 giorni di soggiorno non hanno mai pulito la camera né mai cambiatogli asciugamano per viso e per il corpo.

2025-08-13 • via Nuitee
A
Alice • couple • gb
7
Excellent position, breathtaking view but impolite staff at the front desk.
Pros:

The location was excellent, in a central area. The room was spacious and well-equipped (despite a few minor flaws: a loose bathroom faucet and some damaged furniture). Not to mention the view from the room. The rooftop pool was amazing, with a breathtaking view

Cons:

The front desk staff was rude and impolite: on the first day we arrived, there was no hot water in the room. I went to ask for assistance at the reception, and the receptionist turned away, saying it wasn’t her problem, adding that she wasn’t directly employed by the Scarletz Hotel but by the building management. She simply gave me a WhatsApp number to contact. After two hours of messaging, we managed to resolve the issue thanks to the intervention of the housekeeper and the maintenance guy (both very kind, and I thank them). Even if the staff is not directly employed by the hotel, they should be more courteous to guests

2025-08-13 • via Nuitee
L
laurence wayne • extended_group • au
10
Roomy,convenient and enjoyed
Pros:

Nice location to the KLCC area and within walking distance to the main attractions. The hotel was welcoming. The pool is good on 45 th floor overlooking the city and the top of the towers. Good restaurants near by and General store at the hotel was well stocked.
The room was very with nice views. Aircon worked as it should, good hot shower and kitchen to use.

Cons:

Concerned the sink basin push down plug gets stuck…
Kitchen light not working over the table..
( owner to maintain) no local tv channels.
All trivial I know……

2025-08-12 • via Nuitee
V
Victoria • couple • fr
9
Cons:

Piscine f

2025-08-11 • via Nuitee