The West House Boutique Hotel

Hotels
9.5 (153 reviews)
38 West Street , San Ignacio , BZ

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Room service
Business center
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Spacious accommodations
Cons:
Noise from hallways
No elevator

Categories

Cleanliness
9.45
Many reviews highlighted the exceptional cleanliness of the room and hotel.
Service
9.99
The staff received very positive feedback for their friendliness and helpfulness.
Location
9.46
Centrally located, with easy access to many restaurants and attractions.
Room Quality
9.41
Rooms were described as spacious and comfortable with great amenities.
Amenities
9.44
Positive mentions of the free filtered water and the modern amenities.
Value for Money
9.4
Guests appreciated the eco-friendly practices and overall experience for the price.
Food and Beverage
8.95
Reviews noted the welcome drinks and coffee, but lacked extensive mentions.
Overall Experience
9.92
Overall positive experiences with many reviewers recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 04:58

Property Description

Luxurious Accommodation
Indulge in our air-conditioned rooms with modern amenities and comfortable furnishings for a relaxing stay.

Convenient Services
Enjoy our room service and concierge assistance to make your stay hassle-free and memorable.

Ideal Location
Explore nearby attractions such as Actun Tunichil Muknal, El Pilar, and Barton Creek Cave while staying at our boutique hotel.

Let The West House Boutique Hotel be your perfect sanctuary in San Ignacio. Book now for an unforgettable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.5
Based on 153 reviews
Cleanliness: 9.45
Service: 9.99
Location: 9.46
Room Quality: 9.41
Amenities: 9.44
Value for Money: 9.4
Food and Beverage: 8.95
Overall Experience: 9.92
M
Morag • couple • be
8
Check to see if the building work is complete before booking as it’s very loud!
Pros:

This hotel is only 2 years old, so it is in very good condition. The rooms are spacious, beds very comfortable and everything is exceptionally clean. There is no breakfast room but there are many cafes very close by and a coffee shop below the hotel.

Cons:

Unfortunately at the time we were staying, there was building work being done. A second floor to the hotel seems to being added. Work started at 9am and it was extremely loud. After talking to the staff they did try to limit the noise by mid afternoon. But it wasn’t ideal if you want to spend any time in the hotel. I recommend checking before booking as no warning was given and no compensation.

2026-10-27 • via Nuitee
A
Anna • extended_group • us
10
Pros:

We very much enjoyed our stay!! The staff were super kind and accommodating + helped us with our transportation. We also loved the little cafe at the bottom of the hotel along with the prime location. Highly recommend!

2026-10-16 • via Nuitee
D
David • family_with_children • bz
9
Pros:

The staff member we met was very professional and helpful. The facilities was clean and comfortable. Love the black out blinds and the coffee shop right below.

2026-10-16 • via Nuitee
L
LIDIA • extended_group • ad
8
Convenient i comfortable
Pros:

Molt net i el personal molt amable. Ubicación ideal

Cons:

Haver de pujar les maletes per les escales

2026-08-21 • via Nuitee
C
claudia • extended_group • it
10
Pros:

Pulizia, camere ampie , personale molto gentile

2026-08-18 • via Nuitee
N
Nera • solo_traveller • es
8
Pros:

La habitación muy cómoda, la ubicación muy buena. El aire acondicionado se agradece.

Cons:

No tiene restaurante

2026-08-18 • via Nuitee
E
Esther • couple • us
10
Love
Pros:

Clean, quiet, hammock, comfy (slept soooo well)

Cons:

Everything. And there was an amazing restaurant nearby just a 1-2 minutes walk away

2026-08-16 • via Nuitee
A
Anthony • solo_traveller • gb
10
2026-07-25 • via Nuitee
S
Sherry • extended_group • us
10
Excellent stay
Pros:

Easy check in
Staff was excellent

2026-07-23 • via Nuitee
C
Christopher • solo_traveller • us
9
Nice hotel, close to the main street, very helpful staff.
Pros:

The staff was attentive, friendly, and very helpful.

Cons:

Really nothing. If I asked for help with a fan or the room's temperature, the staff responded immeidately.

2026-07-19 • via Nuitee
D
Daniel • family_with_children • us
10
2026-07-14 • via Nuitee
S
Sabine • couple • nl
9
Duur maar heel fijn
Pros:

Eigenlijk was alles perfect. Heerlijk bed, grote TV erbij. Het werd iedere dag netjes schoongemaakt. Ruim balkon en erg ruime kamer.

Cons:

Het was erg prijzig. Je kreeg er veel voor terug, maar het blijft erg veel geld.

2026-06-15 • via Nuitee
A
Aziza • solo_traveller • qa
10
2026-06-02 • via Nuitee
L
Lazaro Toribio • solo_traveller • es
10
2026-05-26 • via Nuitee
A
APMorgs • solo_traveller • gb
9
2026-05-23 • via Nuitee
S
Steven • family_with_children • us
8
St Ignacio home base for western Belize sightseeing
Pros:

Good location in a neighborhood short walk to restaurants
Big room
Friendly staff

2026-05-20 • via Nuitee
J
Judith • couple • us
8
Once you are in the hotel we were so comfortable we had no desire to leave.
Pros:

It felt very spacious. After the first steps up to the floor the hotel was on every thing was on one level. We had a large porch off our room and the bar was welcoming for hot, sweaty travelers. The manager was available to talk to about any concerns. I only wish more restaurants delivered since there were several very close to the hotel. However, I was pleasantly surprised with the coffee shop right under our stairs. Good coffee and pastries for breakfast just steps away.

Cons:

The steep steps to the hotel floor. I’m 75 and don’t do stairs very well.

2026-05-15 • via Nuitee
T
Teresa • couple • us
8
Pros:

The hotel is within walking distance of most restaurants. Our room was large, clean and nicely appointed. Filtered water is available in the common area. Staff were friendly and helpful. In addition to a standard hotel room coffee maker, a good coffee shop with pastries is located on the first floor.

2026-05-12 • via Nuitee
Z
Zairina • solo_traveller • us
9
Beautiful hotel in town of San Ignacio
Pros:

Quiet, comfortable - nice room to wind down after a busy and hot day touring

2026-05-02 • via Nuitee
J
Jorman • solo_traveller • us
9
2026-04-25 • via Nuitee