The West House Boutique Hotel

Hotels
9.5 (120 reviews)
38 West Street , San Ignacio , bz

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Safety deposit box
Non-smoking throughout
Concierge service
Outdoor furniture
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Spacious accommodations
Cons:
Noise from hallways
No elevator

Categories

Cleanliness
9.45
Many reviews highlighted the exceptional cleanliness of the room and hotel.
Service
9.99
The staff received very positive feedback for their friendliness and helpfulness.
Location
9.46
Centrally located, with easy access to many restaurants and attractions.
Room Quality
9.41
Rooms were described as spacious and comfortable with great amenities.
Amenities
9.44
Positive mentions of the free filtered water and the modern amenities.
Value for Money
9.4
Guests appreciated the eco-friendly practices and overall experience for the price.
Food and Beverage
8.95
Reviews noted the welcome drinks and coffee, but lacked extensive mentions.
Overall Experience
9.92
Overall positive experiences with many reviewers recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 04:58

Property Description

Luxurious Accommodation
Indulge in our air-conditioned rooms with modern amenities and comfortable furnishings for a relaxing stay.

Convenient Services
Enjoy our room service and concierge assistance to make your stay hassle-free and memorable.

Ideal Location
Explore nearby attractions such as Actun Tunichil Muknal, El Pilar, and Barton Creek Cave while staying at our boutique hotel.

Let The West House Boutique Hotel be your perfect sanctuary in San Ignacio. Book now for an unforgettable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.5
Based on 120 reviews
Cleanliness: 9.45
Service: 9.99
Location: 9.46
Room Quality: 9.41
Amenities: 9.44
Value for Money: 9.4
Food and Beverage: 8.95
Overall Experience: 9.92
J
Judith • couple • us
8
Once you are in the hotel we were so comfortable we had no desire to leave.
Pros:

It felt very spacious. After the first steps up to the floor the hotel was on every thing was on one level. We had a large porch off our room and the bar was welcoming for hot, sweaty travelers. The manager was available to talk to about any concerns. I only wish more restaurants delivered since there were several very close to the hotel. However, I was pleasantly surprised with the coffee shop right under our stairs. Good coffee and pastries for breakfast just steps away.

Cons:

The steep steps to the hotel floor. I’m 75 and don’t do stairs very well.

2026-05-15 • via Nuitee
T
Teresa • couple • us
8
Pros:

The hotel is within walking distance of most restaurants. Our room was large, clean and nicely appointed. Filtered water is available in the common area. Staff were friendly and helpful. In addition to a standard hotel room coffee maker, a good coffee shop with pastries is located on the first floor.

2026-05-12 • via Nuitee
Z
Zairina • solo_traveller • us
9
Beautiful hotel in town of San Ignacio
Pros:

Quiet, comfortable - nice room to wind down after a busy and hot day touring

2026-05-02 • via Nuitee
J
Jorman • solo_traveller • us
9
2026-04-25 • via Nuitee
H
Hilde Wilhelmina Antonia Maria • couple • nl
9
2026-04-24 • via Nuitee
S
Stephanie • couple • us
10
A truly wonderful hotel. Would highly recommend!
Pros:

Fresh, modern aesthetic. Staff was organized, accommodating, and gracious. They were responsive in advance when I needed to revise my reservation. They arranged an affordable taxi for me. I loved having an outdoor patio bar in the lobby and a coffee shop on the main floor.

Cons:

N/A!

2026-04-21 • via Nuitee
L
Laura • extended_group • it
8
Tutto ok si ci tornerei
Pros:

Posizione top

Cons:

Un po’ cara , sarebbe bello poter fare colazione nella bella terrazza

2026-04-08 • via Nuitee
E
Edward • family_with_children • us
10
Great option for San Ignacio
Pros:

Conveniently in town. Security at night.

Cons:

No breakfast available prior to 7 am

2026-04-05 • via Nuitee
J
James • family_with_children • gb
9
4 nights West House
Pros:

Great location behind main street and most shops and restaurants. Quiet for sleeping.. Spacious room finished to high quality. Staff very attentive and helpful but discreet. Lovely coffee shop connected to hotel.

Cons:

Nothing

2026-04-04 • via Nuitee
P
Pita36 • family_with_children • de
10
Pros:

Ein sehr gutes Hotel in schöner Lage mit extrem freundlichen Personal.

2026-03-31 • via Nuitee
T
Tess • family_with_children • ca
9
Lovely new hotel with amazingly friendly staff.
Pros:

Staff were lovely and helpful. The room was large and clean.

Cons:

We would have loved a pool.

2026-03-28 • via Nuitee
K
Kelly • couple • us
10
Pros:

The welcome rum cocktail was a nice touch. All staff was very friendly and helpful. The room was comfortable and we liked the water dispenser in the hallway. We were able to walk to town and to nearby restaurants. The coffee shop downstairs was convenient.

2026-03-23 • via Nuitee
M
Michelle • solo_traveller • us
9
Great location
Pros:

Right in the heart of San Ignacio. Convenient to everything!

Cons:

The people living on the floor above were very noisy.

2026-03-22 • via Nuitee
S
stacy • family_with_children • us
9
We loved our stay and would definitely go back.
Pros:

The hotel staff, especially Carrall was very accommodating, he was polite and answered any questions we had. The location was perfect, within walking distance to amazing food and a cute little ice cream place. The hotel was clean and definitely felt like a little boutique hotel. No food on site but the local restaurants and farmers market had the best food.

Cons:

Would like a pool to sit by.

2026-03-19 • via Nuitee
B
Bruno • family_with_children • br
8
Pros:

Spacious room, great wi-fi, SmartTV, amenities.

2026-03-16 • via Nuitee
R
Racquel • solo_traveller • bz
9
Pros:

Everything.

Cons:

I don’t like that it doesn’t have a pool.

2026-03-05 • via Nuitee
A
Alexandra • couple • us
9
2026-03-03 • via Nuitee
J
Joyce • family_with_children • us
10
The West House in Belize was an absolute delight. The location was ideal, just a short walk to the main attractions. The
Pros:

Clean, nice and up to date

Cons:

Nothing

2026-03-02 • via Nuitee
U
Uwe • couple • de
7
2026-03-01 • via Nuitee
H
Howard • family_with_children • au
8
Pros:

Location & modern rooms

Cons:

No pool

2026-02-26 • via Nuitee