The Palm Suite Tanjung Tokong

Hotels
8.9 (322 reviews)
6 Jalan Tanjong Tokong , George Town , my

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Express check-in/check-out
Safety deposit box
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Cons:
Wi-Fi issues
Some cleanliness concerns

Categories

Cleanliness
8.48
Some comments about cleanliness were positive, but issues like stains on cushions and ants were mentioned.
Service
9.25
The staff were frequently praised for being friendly and helpful.
Location
9.09
Location was generally appreciated, although some noted inconvenience regarding access.
Room Quality
8.94
Rooms have been described as beautiful, cozy, and fitting with the pictures shown.
Amenities
8.67
Amenities were regarded positively, but some issues with Wi-Fi and bathroom setup were noted.
Value for Money
8.73
Most reviews indicate the price is reasonable based on the quality provided.
Food and Beverage
8.88
Dining options nearby were appreciated, making it convenient for guests.
Overall Experience
9.15
Overall reviews convey a very positive experience, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:18

Property Description

The Palm Suite Tanjung Tokong is your perfect oasis near Tanjung Tokong Beach.

Convenient Location: Situated close to Tanjung Tokong Beach, Straits Quay, and Penang Botanic Gardens, our hotel is the ideal base for exploring the best of George Town.

Comfortable Accommodation: Our rooms feature private bathrooms and cozy seating areas, ensuring a relaxing stay for all guests.

Modern Amenities: Enjoy free WiFi, on-site dining options, and free private parking during your stay with us.

Book your stay at The Palm Suite Tanjung Tokong for a memorable experience in Penang.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.9
Based on 322 reviews
Cleanliness: 8.48
Service: 9.25
Location: 9.09
Room Quality: 8.94
Amenities: 8.67
Value for Money: 8.73
Food and Beverage: 8.88
Overall Experience: 9.15
S
Satishwaran • couple • au
10
2026-03-13 • via Nuitee
Y
yongjie • couple • my
7
Pros:

very good

2026-03-11 • via Nuitee
K
Kok Ping • couple • my
10
棒棒跶
Pros:

环境优美舒适去那都方便

Cons:

希望厕所可以做到干湿分离

2026-03-10 • via Nuitee
K
Kher Sheon • couple • my
9
2026-03-04 • via Nuitee
T
Thevi • extended_group • my
10
Pros:

the ambience

Cons:

nothing

2026-03-01 • via Nuitee
L
Lee • couple • my
9
2026-02-28 • via Nuitee
X
xiu • family_with_children • cn
3
很差.
Cons:

卫生条件太差、卫生间浴缸里都没有打理干净、沙发上都是脏斑、地毯上面还有残留的毛发、网络不可用、床垫太软、睡一晚腰酸背痛，入住一晚身上到处痒.

2026-02-27 • via Nuitee
L
LIDIYA • couple • my
10
Pros:

Comfortable

2026-02-27 • via Nuitee
X
xuan jing • family_with_children • my
8
2026-02-24 • via Nuitee
M
Maizatul • couple • my
10
2026-02-22 • via Nuitee
M
Monisha • couple • my
9
2026-02-22 • via Nuitee
A
AKxM • couple • my
9
2026-02-22 • via Nuitee
A
aeisyah • couple • my
10
Pros:

for honeymoon kurang sesuai tp nk sambut anniversary okay jer sbb bilik dia best giler

2026-02-10 • via Nuitee
M
Min-Yu • extended_group • tw
7
清潔有待加強，但地點跟硬體設施還不錯，服務人員態度普通，不積極也不特別友善。
Pros:

旁邊就有個美食廣場，路口也有一家麥當勞，吃東西很方便。
房間滿寬敞的，且房間外就有飲水機，裝水很方便。
房間有提供小點心，還不錯吃。

Cons:

房間的桌上有一些小螞蟻，不大乾淨。
電燈有時候會閃爍。
沒有電梯，要自己搬行李到二樓，服務人員也沒有問我們想要一樓或二樓。
要泡澡時發現熱水不夠多，洗澡到後面只剩溫水。

2026-02-09 • via Nuitee
C
Charles • extended_group • my
10
A 1 night stay is too short. I will be back with my family soon to enjoy this rather special hotel.
Pros:

Very good location.
Very Clean.
Ample Parking.
Very relaxed setting...'beachy feel'.
Fantastic Shower & Long Bath.
Check-in process was a breeze.
McDonalds and Starbucks just a short walk away.

Cons:

There were some noisy people outside after midnight who seemed to be making 'Tik-Tok' content.
Security control should be better.

2026-01-30 • via Nuitee
M
Miza Izzati • couple • my
9
2026-01-29 • via Nuitee
P
penny teong • couple • my
7
Cleanliness should be more upkept
Pros:

Thank you for the prompt service on the dirty and sticky carpet we found out when we checked in

Cons:

The flooring is horrible. I guess the wood decking all got suck with water..therefore all the wood planks become uneven on the floor..not friendly to walk on

2026-01-27 • via Nuitee
K
Kai Xin • couple • my
10
Very nice and convenient place to stay, highly recommended
Pros:

Convenient to move in and out

Cons:

Doors not being sound proof, lack a bit of security

2026-01-27 • via Nuitee
Y
YattYatt • couple • my
10
2026-01-26 • via Nuitee
A
aina • couple • my
10
2026-01-26 • via Nuitee