Synergy Broadbeach - Official

Hotels
8.5 (2286 reviews)
2729 Gold Coast Highway , Gold Coast , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Tour desk
Hot tub/Jacuzzi
Non-smoking throughout
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Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Comfort of beds

Categories

Cleanliness
7.71
Multiple mentions of cleanliness issues including dirty beds and rubbish left in bins.
Service
9.18
The staff were described as friendly, with smooth check-in and check-out processes.
Location
9.22
Consistently praised for its excellent location close to amenities and attractions.
Room Quality
7.67
Some reviews indicated discomfort with mattress and furniture quality.
Amenities
8.7
General satisfaction with amenities but some specific items were lacking.
Value for Money
8.66
Many guests appreciated the pricing in relation to services received.
Food and Beverage
8.21
Breakfast was not available, but the overall stays were considered enjoyable.
Overall Experience
8.68
Most guests reported an enjoyable stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:55

Property Description

Prime Location near Broadbeach: Experience the allure of Broadbeach with just a 5-minute stroll to the sandy beaches and vibrant waves, making Synergy Broadbeach the perfect coastal retreat.

Convenient Amenities: Unwind with a refreshing swim in the outdoor pool or indulge in a rejuvenating massage at the onsite spa and wellness centre. The apartments boast balconies, fully equipped kitchens, and cozy lounge areas with entertainment options.

Local Attractions and Services: Explore a variety of cafes, restaurants, and bars within walking distance, as well as easy access to the Gold Coast Convention Centre. With complimentary parking and BBQ facilities, every need is catered to at Synergy Broadbeach.

Book now for a memorable stay by the beach!

Important information:

Please note that there is a 2.95% charge when you pay with a American Express credit card.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Please note that the covered parking at Synergy Broadbeach has a height restriction of 6.9 feet.

When booking 4 apartments or more different policies and additional supplements may apply.

Please note that construction work is going on nearby - except on Sundays and Public Holidays - from 6:30 AM until 5PM until March and some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 50 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2286 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
S
Sivakumar • family_with_children • au
9
2026-04-11 • via Nuitee
K
KiandraO • family_with_children • au
8
Amazing location/unit size, few cleanliness issues
Pros:

Location, ocean view, size of apartment, pool and spa were amazing

Cons:

Few cleanliness issues...showers were quite dirty around bottom of screens, dishwasher had food waste still in the catcher which made it stink, few dishes and glasses were dirty. Was really unfortunate otherwise would have been the perfect stay

2026-04-10 • via Nuitee
G
Garry • family_with_children • au
10
2026-04-10 • via Nuitee
J
Joseph • family_with_children • au
10
Will return again
Pros:

Awesome Apt with stunning views. Enjoyed our stay. Very convenient location to Tram, shops, Eateries.

2026-04-10 • via Nuitee
C
Carl • family_with_children • au
10
Pros:

We loved the location, with easy access to the dining precinct, Tram Stop & beach

2026-04-10 • via Nuitee
C
Christopher • family_with_children • au
9
Was a great stay at a great location. Everything was within walking distance
Pros:

Location

Cons:

Driveway

2026-04-10 • via Nuitee
M
Michelle • extended_group • au
8
2026-04-07 • via Nuitee
D
Deepa • solo_traveller • au
8
2026-04-07 • via Nuitee
J
Josif • family_with_children • au
8
2026-04-07 • via Nuitee
D
DANIELLE • extended_group • au
9
2026-04-07 • via Nuitee
M
Michelle • family_with_children • au
7
2026-04-06 • via Nuitee
A
Andrew • solo_traveller • au
7
2026-04-06 • via Nuitee
C
Charlotte • family_with_children • nz
9
Pros:

Good location, pool and spa were okay.

Cons:

Room could have used a deep clean

2026-04-05 • via Nuitee
P
Pei Ju • family_with_children • tw
9
Recommended!
Pros:

Fully equipped with everything. Location is great, right next to broadbeach north tram station. Staff are great as well, late check in instruction is clear.

Cons:

Found a cockroach in the room, air conditioning needs cleaning

2026-04-05 • via Nuitee
A
Ana • family_with_children • au
4
Not great. Wouldn't go back
Pros:

Good location.

Cons:

Quite dirty..a lot of dust on wardrobe and vacum when on smelled really bad. Not that easy to find parking in the garage. And the reception hours were very reduced. Very noisy at night and blinds not great so as soon as the sun was up was impossible to sleep. Very outdated

2026-04-05 • via Nuitee
R
Rick • family_with_children • au
8
Business and pleasure trip
Pros:

Perfect for my needs.

Cons:

I think with only 2 lifts it would be frustrating during peak times.

2026-04-03 • via Nuitee
M
MICHANO • family_with_children • au
9
Pros:

location and the view overlooking the coast.

2026-04-03 • via Nuitee
C
cassandre • family_with_children • nc
9
2026-04-02 • via Nuitee
D
Daniel • family_with_children • au
8
2026-04-01 • via Nuitee
I
ibrahim hasancan • extended_group • tr
9
2026-03-31 • via Nuitee