Synergy Broadbeach - Official

Hotels
8.5 (2286 reviews)
2729 Gold Coast Highway , Gold Coast , au

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Tour desk
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Comfort of beds

Categories

Cleanliness
7.71
Multiple mentions of cleanliness issues including dirty beds and rubbish left in bins.
Service
9.18
The staff were described as friendly, with smooth check-in and check-out processes.
Location
9.22
Consistently praised for its excellent location close to amenities and attractions.
Room Quality
7.67
Some reviews indicated discomfort with mattress and furniture quality.
Amenities
8.7
General satisfaction with amenities but some specific items were lacking.
Value for Money
8.66
Many guests appreciated the pricing in relation to services received.
Food and Beverage
8.21
Breakfast was not available, but the overall stays were considered enjoyable.
Overall Experience
8.68
Most guests reported an enjoyable stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:55

Property Description

Prime Location near Broadbeach: Experience the allure of Broadbeach with just a 5-minute stroll to the sandy beaches and vibrant waves, making Synergy Broadbeach the perfect coastal retreat.

Convenient Amenities: Unwind with a refreshing swim in the outdoor pool or indulge in a rejuvenating massage at the onsite spa and wellness centre. The apartments boast balconies, fully equipped kitchens, and cozy lounge areas with entertainment options.

Local Attractions and Services: Explore a variety of cafes, restaurants, and bars within walking distance, as well as easy access to the Gold Coast Convention Centre. With complimentary parking and BBQ facilities, every need is catered to at Synergy Broadbeach.

Book now for a memorable stay by the beach!

Important information:

Please note that there is a 2.95% charge when you pay with a American Express credit card.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Please note that the covered parking at Synergy Broadbeach has a height restriction of 6.9 feet.

When booking 4 apartments or more different policies and additional supplements may apply.

Please note that construction work is going on nearby - except on Sundays and Public Holidays - from 6:30 AM until 5PM until March and some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 50 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2286 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
S
Sanjeeta • solo_traveller • in
10
Pros:

Everything

Cons:

Would have preferred having condiments for cooking

2026-05-02 • via Nuitee
D
Daniela • solo_traveller • au
10
2026-05-01 • via Nuitee
J
Jayden • extended_group • au
10
2026-05-01 • via Nuitee
T
Tyandra • couple • au
10
2026-04-30 • via Nuitee
S
Sarah-Jane • couple • nz
10
A great place for our short stay. Great location staff were friendly and n
Pros:

Modern and clean and more spacious than expected. Great location, within walking distance to key places and also to the tram.

2026-04-30 • via Nuitee
A
Amber • family_with_children • au
9
A great location with everything you need.
Pros:

Proximity to restaurants, shops and public transportation. Great onsite parking. Spacious room for a family. Loved having a laundry facilities in the room. Quiet room

Cons:

While the view was pleasant, you could not not see the ocean from lower levels

2026-04-29 • via Nuitee
T
Tessa • family_with_children • nz
9
2026-04-29 • via Nuitee
D
Duncan • solo_traveller • nz
9
2026-04-29 • via Nuitee
J
James • couple • au
8
Pros:

The magnesium pool

Cons:

That I was expected to empty my own bin. Seems odd to expect a guest to do this

2026-04-28 • via Nuitee
B
Brad • solo_traveller • au
10
Synergy
Pros:

Great apartment and location

Cons:

The elevators are a bit slow and only has 2 for 28 levels

2026-04-27 • via Nuitee
M
Mark • extended_group • au
7
2026-04-27 • via Nuitee
I
IANETA • solo_traveller • au
8
2026-04-27 • via Nuitee
S
Shelley • extended_group • au
8
Great location with a stunning view.
Pros:

Balcony view was excellent, bed was comfortable kitchen was very clean.

Cons:

Odd smell in the apartment and only sheets on the bed, no quilt. That might be a QLD thing but I found it odd.

2026-04-27 • via Nuitee
L
Lisa • solo_traveller • au
8
Pros:

Proximity to everything.

Cons:

Noise from outside.

2026-04-26 • via Nuitee
M
Mehrnoush • couple • au
9
2026-04-26 • via Nuitee
H
Heidi • couple • au
9
It was convinent and spacious but I’m not sure I would stay with my family with the bedding situation. I had a 2 bedroom
Pros:

Lovely property, friendly staff. Beautiful apartment. Across the road from Convention Centre

Cons:

No doonas on either one of the beds. Very odd, only top sheets were provided. I ended up grabbing a blanket from the cupboard in the middle of the night but I’ve never stayed at accommodation where only top sheets are provided. It’s not summer so it got a bit cold overnight.

2026-04-26 • via Nuitee
K
Kirstin • couple • au
8
Good value, comfortable accommodation in a convenient location.
Pros:

Excellent pool and spa. Great value for money compared to other Gold Coast accommodations. Excellent access to GLink Tram. Close to supermarket and cafes. Friendly staff who responded quickly to all requests.

Cons:

Not a fault with the property, however, our room was on a low floor facing the highway so quite noisy and not high enough to avoid insects. Opening doors and windows for fresh air let flies in.

I’d recommend requesting a higher level floor when booking if possible.

2026-04-26 • via Nuitee
V
Vighneshwar • family_with_children • au
10
Really enjoyed my stay at Synergy. Everything was comfortable and well-organised, which made the experience stress-free.
Pros:

The location, the cleaning

Cons:

The check in time is too late 2.00 pm other then that its perfect, i would happily choose synergy again and recommend it again

2026-04-25 • via Nuitee
D
Darren • family_with_children • au
8
Pros:

Location

Cons:

Lifts can be slow when staff cleaning rooms

2026-04-25 • via Nuitee
M
mark • solo_traveller • za
10
Great stay for a business or family trip wanting to explore broadbeach
Pros:

Mainly the proximity & location to everything in Broadbeach

Cons:

I loved my stay; a water jug (empty for cold water) in the fridge would have been an extra bonus

2026-04-25 • via Nuitee