Synergy Broadbeach - Official

Hotels
8.5 (2286 reviews)
2729 Gold Coast Highway , Gold Coast , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Tour desk
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Comfort of beds

Categories

Cleanliness
7.71
Multiple mentions of cleanliness issues including dirty beds and rubbish left in bins.
Service
9.18
The staff were described as friendly, with smooth check-in and check-out processes.
Location
9.22
Consistently praised for its excellent location close to amenities and attractions.
Room Quality
7.67
Some reviews indicated discomfort with mattress and furniture quality.
Amenities
8.7
General satisfaction with amenities but some specific items were lacking.
Value for Money
8.66
Many guests appreciated the pricing in relation to services received.
Food and Beverage
8.21
Breakfast was not available, but the overall stays were considered enjoyable.
Overall Experience
8.68
Most guests reported an enjoyable stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:55

Property Description

Prime Location near Broadbeach: Experience the allure of Broadbeach with just a 5-minute stroll to the sandy beaches and vibrant waves, making Synergy Broadbeach the perfect coastal retreat.

Convenient Amenities: Unwind with a refreshing swim in the outdoor pool or indulge in a rejuvenating massage at the onsite spa and wellness centre. The apartments boast balconies, fully equipped kitchens, and cozy lounge areas with entertainment options.

Local Attractions and Services: Explore a variety of cafes, restaurants, and bars within walking distance, as well as easy access to the Gold Coast Convention Centre. With complimentary parking and BBQ facilities, every need is catered to at Synergy Broadbeach.

Book now for a memorable stay by the beach!

Important information:

Please note that there is a 2.95% charge when you pay with a American Express credit card.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Please note that the covered parking at Synergy Broadbeach has a height restriction of 6.9 feet.

When booking 4 apartments or more different policies and additional supplements may apply.

Please note that construction work is going on nearby - except on Sundays and Public Holidays - from 6:30 AM until 5PM until March and some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 50 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2286 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
C
Claire • family_with_children • au
8
Pros:

Great location, clean, washing facilities, foxtel, spacious.

Cons:

Needed a bigger couch or a beanbag for 4 people to use.

2026-03-21 • via Nuitee
X
Xiaorong • extended_group • au
10
2026-03-20 • via Nuitee
H
Hoa • solo_traveller • au
7
Pleasant stay, staff are friendly , excellent location
Pros:

Near to all places that we need to be.

Cons:

Bed too soft
Would be nice to have some salt and pepper package

2026-03-19 • via Nuitee
A
Alan • extended_group • au
9
2026-03-19 • via Nuitee
S
Sean • solo_traveller • au
9
2026-03-19 • via Nuitee
S
Samantha • family_with_children • au
9
Perfect for events at convention centre
Pros:

We had a great stay it is in a great location for the convention centre, staff really helped us with a delivery we had coming and even took it up to the room for us.
The pool was good for our needs but may not suit families that want to lay by the pool all day, transport was perfect too.

2026-03-18 • via Nuitee
R
Rick Gilbert • solo_traveller • us
9
Pros:

Walking distance to lots of restaurants and the beach.

2026-03-18 • via Nuitee
P
Philip Bastius • extended_group • dk
7
Cons:

Køkkenfaciliteterne

2026-03-18 • via Nuitee
P
Peceli • family_with_children • au
10
Great hotel Location and view from level 18 to the sea side was unbreakable.Highly recommended
Pros:

The Car park is amazing, lots of space.And hotel is close to eatery.
Easy access to the Oasis shopping centre and Surf club .
Also great location for 3 minutes walk to the beach.

Cons:

None at all.
Perfect location

2026-03-17 • via Nuitee
L
Latesha • family_with_children • nz
8
Definitely enjoyed our family trip to GC staying here! Would highly recommend
Pros:

Spacious didn’t expect 2 bathrooms but it was great! Love the outdoor balcony also seeing the pool downstairs from our room facilitaties were great! Clean rooms bathrooms would definitely stay again!

Cons:

Nothing. Everything was fine!

2026-03-15 • via Nuitee
L
Lisa • family_with_children • nz
9
2026-03-15 • via Nuitee
B
Ben • family_with_children • au
1
2026-03-14 • via Nuitee
K
khan • family_with_children • nz
9
2026-03-13 • via Nuitee
G
gregory • couple • au
8
All good
Pros:

Friendly staff

Cons:

All good fantastic

2026-03-12 • via Nuitee
A
Ana Maria • family_with_children • au
10
Pros:

Everything was perfect.
The apartment was clean, great space,and amazing views. Really well equipped.
Amenities like pool and spa on the ground are great.
Parking available.
Great location just 5 min walk to the beach.
Close to public transport.

Definitely will stay again.

Cons:

Nothing to complain about.

2026-03-11 • via Nuitee
J
Jenny • family_with_children • au
8
2026-03-10 • via Nuitee
C
Christina • couple • au
8
Perfect get away. Perfect location. Friendly staff. Parking space. Everything everyone needs in the room. Clean!
Pros:

Location was perfect, walking distance to everything. Clean property. Great apartment. Value for money

Cons:

Not a big deal, but found it weird that we had to do the towel laundry before leaving. The property terms is that all towels are left clean when leaving. It was a challenge as we left early and the dryer wasn’t really drying the items

2026-03-10 • via Nuitee
B
Brenton • family_with_children • au
8
2026-03-10 • via Nuitee
B
Belinda • extended_group • au
10
Very comfortable and convenient
Pros:

Location of property very convenient, comfortable beds and great value for money.

Cons:

Television screen was discoloured. Very minor complaint.

2026-03-10 • via Nuitee
M
Matias • extended_group • ar
10
Pros:

Beautiful

2026-03-10 • via Nuitee