Synergy Broadbeach - Official

Hotels
8.5 (2475 reviews)
2729 Gold Coast Highway , Gold Coast , au

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Tour desk
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Comfort of beds

Categories

Cleanliness
7.71
Multiple mentions of cleanliness issues including dirty beds and rubbish left in bins.
Service
9.18
The staff were described as friendly, with smooth check-in and check-out processes.
Location
9.22
Consistently praised for its excellent location close to amenities and attractions.
Room Quality
7.67
Some reviews indicated discomfort with mattress and furniture quality.
Amenities
8.7
General satisfaction with amenities but some specific items were lacking.
Value for Money
8.66
Many guests appreciated the pricing in relation to services received.
Food and Beverage
8.21
Breakfast was not available, but the overall stays were considered enjoyable.
Overall Experience
8.68
Most guests reported an enjoyable stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:55

Property Description

Prime Location near Broadbeach: Experience the allure of Broadbeach with just a 5-minute stroll to the sandy beaches and vibrant waves, making Synergy Broadbeach the perfect coastal retreat.

Convenient Amenities: Unwind with a refreshing swim in the outdoor pool or indulge in a rejuvenating massage at the onsite spa and wellness centre. The apartments boast balconies, fully equipped kitchens, and cozy lounge areas with entertainment options.

Local Attractions and Services: Explore a variety of cafes, restaurants, and bars within walking distance, as well as easy access to the Gold Coast Convention Centre. With complimentary parking and BBQ facilities, every need is catered to at Synergy Broadbeach.

Book now for a memorable stay by the beach!

Important information:

Please note that there is a 2.95% charge when you pay with a American Express credit card.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Please note that the covered parking at Synergy Broadbeach has a height restriction of 6.9 feet.

When booking 4 apartments or more different policies and additional supplements may apply.

Please note that construction work is going on nearby - except on Sundays and Public Holidays - from 6:30 AM until 5PM until March and some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 50 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2475 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
J
Judy • family_with_children • sg
8
2026-06-06 • via Nuitee
L
Lisa • solo_traveller • au
10
Pros:

The ease of check in, the location and the value for money.

Cons:

Perhaps a few extra essentials would be great - tissues and some hand soap in the kitchen.

2026-06-05 • via Nuitee
B
Brianna • family_with_children • au
9
Pros:

Beautiful clean apartment

2026-06-03 • via Nuitee
E
Ellen Lea • couple • au
10
Perfect stay over 7 nights. Our Apartment views were amazing.
Pros:

The apartment upgrade was amazing. Fantastic views from the 19th floor. Security was very good we felt very safe.
The location was so good. Close to the beach, shops, bars, restaurants, supermarkets and a short walk to Pacific Fair Shopping Centre. G train right at your doorstep.
Staff friendly.
We were able to leave our luggage after checking out.

Cons:

Nothing, our stay was perfect.

2026-06-03 • via Nuitee
S
Sean Keenan • solo_traveller • au
9
Pros:

Facilities are good rooms are nice too

Cons:

Beds a bit uncomfortable for my back

2026-06-03 • via Nuitee
K
Karen • solo_traveller • au
10
2026-06-02 • via Nuitee
G
Georgia • couple • au
5
Pros:

loved the area

2026-06-02 • via Nuitee
B
Braam • extended_group • au
9
2026-05-31 • via Nuitee
K
Kelly • solo_traveller • au
9
2026-05-31 • via Nuitee
S
Sharon • couple • au
9
Facilities clean, staff friendly and helpful, location just perfect beautiful ocean views.
Pros:

Great location able to walk to local events and shops.
Accommodation very clean.

Cons:

Not enough visitors parking

2026-05-31 • via Nuitee
F
Filip • solo_traveller • au
10
2026-05-30 • via Nuitee
M
Mark • extended_group • au
8
2026-05-30 • via Nuitee
L
Lance • couple • au
9
Beautiful place to stay
Cons:

The bed was uncomfortable

2026-05-30 • via Nuitee
S
Safi • couple • au
8
2026-05-27 • via Nuitee
S
Susan • solo_traveller • nz
7
Pleasant - Great Location for Conference - Beach and Restaurants.
Pros:

Location was excellent as I was attending a Conference at the GCCC right across the road. The room was light and bright and had good facilities.

Cons:

When paying the amount that I did - I didn't appreciate being told that I needed to do the dishes and put them away - take out the rubbish and leave the Apartment tidy or I would be charged a cleaning fee! I never leave a room needing a deep clean. But remember I am the Guest not the Cleaner!

2026-05-27 • via Nuitee
N
Neeraja • solo_traveller • au
10
Pros:

Amazing staff, location, cleanliness.

Cons:

.The deposit part. And where there is a confusion I received it back or not. But it was said it was frozen so I suppose it's alright...just that it made me confused if I received the money back or not.

Oil could have been provided as well.

2026-05-26 • via Nuitee
B
Brett • family_with_children • au
10
Pros:

Great heated Pool. Excellent location and staff were extremely friendly and helpful

2026-05-26 • via Nuitee
T
Therese • solo_traveller • au
10
2026-05-26 • via Nuitee
L
lucy • couple • au
8
2026-05-26 • via Nuitee
D
David • solo_traveller • au
10
Pros:

Everything

Cons:

It was great.

2026-05-26 • via Nuitee