Heritage Hotel Suites and Spa

Hotels
7.2 (6 reviews)
Center Point, Lakeside, Baidam, Pokhara-Nepal , Pokhara , np

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Ironing service
See all facilities

Review Highlights

Pros:
Excellent location
Polite and helpful staff
Good rooms with comfortable beds
Cons:
Non-working facilities
Maintenance issues affecting cleanliness
Slightly expensive pricing

Categories

Cleanliness
7
Guests mentioned good rooms but highlighted maintenance issues affecting cleanliness.
Service
9
Staff was polite, helpful, and accommodating, despite some issues with non-working facilities.
Location
9
Excellent location appreciated by guests.
Room Quality
8.5
Good rooms with comfortable beds, but maintenance issues were a concern.
Amenities
6
Facilities faced functionality issues impacting guest experience.
Value for Money
7
Slightly expensive pricing with some guests feeling maintenance compromises value.
Food and Beverage
8
Decent food quality noted by guests during breakfast.
Overall Experience
8
Despite some issues, guests had a positive overall experience due to great service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 06:12

Property Description

Luxurious Accommodation

Indulge in air-conditioned rooms with modern amenities like a flat-screen TV, minibar, and private bathroom with a bidet. Upgrade to rooms with a kitchenette and terrace for added comfort.

Exceptional Dining and Relaxation

Enjoy a delicious breakfast with buffet, continental, or vegetarian options. Unwind at the garden, restaurant, or bar. Benefit from room service for a cozy night in.

Convenient Location

Explore Pokhara's attractions like Fewa Lake, Tal Barahi Temple, and Baidam Temple, all near the hotel. With airport transfers and a 24-hour front desk, your stay is hassle-free.

Book now to experience luxury and convenience at Heritage Hotel Suites and Spa!

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 6 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 6
Value for Money: 7
Food and Beverage: 8
Overall Experience: 8
D
Devraj • couple • gb
1
2026-01-16 • via Nuitee
A
Arpit • group • in
7
Good rooms. Bad maintenance
Pros:

Excellent location. The property has good rooms and a great number of listed facilities. The staff is polite and helpful.
We only had breakfast and the food was decent.

Cons:

The facilities do not actively function or work. Since the property is on the slightly expensive side, the maintenance seems to take a hit in a low rush area. While the staff is accommodating, it just doesn't make up for all the missing/non-working facilities.

2025-04-17 • via Nuitee
H
Hannah • group • gb
4
Disappointing
Cons:

It was too highly priced for what you received. It was lovely but way too expensive for what it was.

2024-12-28 • via Nuitee
K
K • solo traveller • au
6
Pleasant
2024-12-11 • via Nuitee
T
Trusso • review category business travellers • us
10
Exceptional
Pros:

The hotel was great all around. Many others in Pokhara don't live up to the expectations seen online but this one definitely meets and exceeds them. The building is beautiful, and noise is at a minimum in the rooms. Staff were great, they helped us out with anything from taxis to laundry service.

2024-12-05 • via Nuitee
M
Mathijs • review category business travellers • nl
9
A beautiful quiet place in the center of busy Pokhara.
Pros:

The place is amazingly decorated. The garden and pool are beautifull and well looked after. Staff was helpfull. The room was very nice. And the location was great.
The place is not as massieve as it looks on the pictures, a lot more cosy then I was expecting.

Cons:

When we where there, there where not many other guests. So it felt like they where running on a skeleton crew.

2024-12-03 • via Nuitee