Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Heating
Terrace
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Great Service
Good Location
Comfortable Rooms
Cons:
Limited Amenities
Noise Issues
Breakfast Variety

Categories

Cleanliness
8.3
Positive sentiment with mentions of cleanliness, but also some concerns about room conditions in reviews.
Service
9.3
Consistently mentioned as courteous and helpful staff, enhancing the overall experience.
Location
8.8
Generally good location, with easy access to transport, though some note it's a bit far from central attractions.
Room Quality
8.8
Positive remarks about room comfort and cleanliness, though some concerns were noted.
Amenities
8.3
Basic amenities noted, with some guests highlighting lacking features like elevators.
Value for Money
8.8
Generally viewed as reasonable given the location and service, though some expressed mixed feelings.
Food and Beverage
8.3
Breakfast was praised for variety, although some reviews expected more abundant options.
Overall Experience
9
Most reviews indicate a strong overall positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 01:20

Property Description

Stunning Views from Terrace
Hotel Emma Small Luxury Hotel offers a charming stay just 2 km from Florence's city center. Enjoy breathtaking views of the city's rooftops from the terrace, perfect for unwinding after a day of exploration.

Comfortable & Connected
Relax in air-conditioned rooms equipped with free WiFi and a TV. Stay connected with excellent transport links nearby, making it convenient to explore Florence's attractions.

Delightful Dining Experience
Start your day with a delicious buffet breakfast served daily either on the scenic terrace or in the cozy breakfast room. Fuel up before heading out to visit nearby Florence Stadium or Campo di Marte Station, both within easy reach.

Book your stay at Hotel Emma Small Luxury Hotel for an unforgettable Florence experience!

Important information:

If you choose to add parking to your booking, please note that the parking area is not located on site. A pick-up and return service for your car is included in the price for parking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 749 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.8
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9
C
Cri17 • couple • ro
10
2026-11-07 • via Nuitee
V
Veronica • couple • it
10
2026-11-07 • via Nuitee
M
Martina • couple • it
8
2026-11-05 • via Nuitee
M
maurizio • couple • it
10
Consiglio
Pros:

Tutto ok vicino al centro.
Camera molto pulita e accogliente.

Cons:

TV non funzionante non per colpa loro, Ho chiamato l'assistenza per segnalare per futuri ospiti

2026-11-05 • via Nuitee
A
Antonio • solo_traveller • it
1
riscaldamento rotto, stanza ghiacciata
Cons:

mi hanno fatto dormire in un stanza ghiacciata. la pompa di calore non funzionava. pazzesco.

2026-11-03 • via Nuitee
M
Marinescu • couple • ro
9
Nice
Pros:

Very comfortable

Cons:

It was a little bit cold

2026-11-02 • via Nuitee
M
mirko • couple • it
8
2026-11-01 • via Nuitee
W
Weronika • couple • ie
10
2026-11-01 • via Nuitee
L
LEIMIN • couple • cn
10
2026-10-31 • via Nuitee
M
Maria • couple • ro
9
2026-10-30 • via Nuitee
M
Marina • solo_traveller • it
10
2026-10-30 • via Nuitee
D
Denise • family_with_children • us
5
Pros:

The floor the hotel rooms were on was cute. Clean. Breakfast was good and bonus. Staff was friendly.

Cons:

The rooms are located on the 3rd floor. NO elevator. So, good luck with luggage. The 2nd floor is residential. Dog barking early mornings was more than annoying. With construction nearby the walk to anything was over 40 minutes. We took several taxis. Nobody knew where this was located. The sign to the hotel is very small. Easy to miss.

2026-10-29 • via Nuitee
R
Rudi • couple • nl
9
Pros:

Klein schalig , zeer vriendelijk personeel , zeer gemoedelijk .

Cons:

Bedden of matrassen is persoonlijk , iets aan de harde kant , maar opzich wel goed .

2026-10-28 • via Nuitee
T
Tashmika • couple • za
1
2026-10-28 • via Nuitee
D
DEL MEDICO • couple • it
5
Pros:

La colazione era abbondante. La stanza piccola neanche ci si girava in due, il bagno grande senza bidet il phon non funzionante. La nostra stanza era vicino al soggiorno e quindi non si poteva riposare. Noi purtroppo per motivi di lavoro siamo dovuti andare via di sera non abbiamo usufruito della seconda notte non sapevamo che la tassa di soggiorno non era compresa nel prezzo che avevamo pagato in anticipo inoltre abbiamo pagato un posto auto lontano dalla struttura per due giorni anche se in realtà ne abbiamo usufruito un giorno, purtroppo ci siamo dimenticati di pagare per la fretta di andare via e ci hanno chiamato subito la mattina perché non avevamo pagato il park e tassa sogg. L'errore è stato nostro per carità ma il proprietario poteva avere un po' buon senso e abbonarci quota park.

Cons:

Non spetta a me migliorare spetta coloro che hanno in mano queste strutture di controllare andare a vedere se le stanze sono pulite e non pensare sempre che il denaro risolva sempre tutto. Come già detto sopra la nostra è stata una partenza improvvisa e io non mi sono ricordato del Park e del soggiorno tassa se non vi è una persona fisica non riesci nemmeno a ricordarti cosa ti è rimasto da pagare, ovviamente il giorno seguente sono stato avvisato e ho saldato il tutto con un bonifico istantaneo

2026-10-27 • via Nuitee
S
Spinassi • couple • ar
8
Pros:

Muy buena habitacion , muy comoda y limpia , desayuno aceptable , lo recomiendo

2026-10-26 • via Nuitee
K
Kent • couple • us
10
Pros:

Loved everything

2026-10-26 • via Nuitee
A
Alessia • couple • it
9
2026-10-26 • via Nuitee
S
Stefano • couple • it
7
2026-10-26 • via Nuitee
L
Loraine • couple • gb
10
Absolutely perfect. I will definitely stay again
Pros:

Perfect place to stay . Comfortable and outside of the busyness.

Cons:

Very elegant.. clean .. beautiful balcony

2026-10-25 • via Nuitee