Jerusalem Inn by Smart Hotels

Hotels
7 (807 reviews)
7 Horkanos Street , Jerusalem , il

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
5.39
Noted issues with cleanliness - room cleanliness mentioned as lacking.
Service
7.86
Mixed reviews, some dissatisfaction with service quality but some praise for staff assistance.
Location
9.4
Consistently high praise for location being convenient and central.
Room Quality
6.35
Room quality received mixed feedback; noise and size issues reported.
Amenities
6.88
Basic amenities noted, but the absence of breakfast and a key system commented on.
Value for Money
7.34
Value was deemed acceptable for the price range, but some felt it could be better.
Food and Beverage
5.39
No breakfast available; significant issues reported.
Overall Experience
7.36
Overall experience reflects mixed feedback; location helps compensate for other issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:05

Property Description

Central Location
Located in the heart of Jerusalem, just a short walk from the iconic Jaffa Gate and vibrant Ben Yehuda Street.

Comfortable Rooms
Each en suite room at Jerusalem Inn features modern amenities including a flat-screen TV, free Wi-Fi, and a convenient mini fridge.

Delicious Israeli Breakfast
Start your day right with a traditional Israeli breakfast buffet offering a variety of cheeses, fresh vegetables, and delicious bread.

Experience the best of Jerusalem's attractions, dining, and nightlife just steps away from our hotel. Book your stay at Jerusalem Inn for a memorable and convenient visit to this historic city.

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

Please note this property has 2 floors and does not have an elevator. Please note that for reservations of 5 rooms or more, different policies and conditions may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for ₪ 40 per person per night when using an available cot.
    Children from 2 years old to 12 years old stay for ₪ 140 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 807 reviews
Cleanliness: 5.39
Service: 7.86
Location: 9.4
Room Quality: 6.35
Amenities: 6.88
Value for Money: 7.34
Food and Beverage: 5.39
Overall Experience: 7.36
J
Joshua • solo_traveller • gb
10
Pros:

Everything from the check-in to the amazing service before and after and room.

Cons:

N/A

2026-01-26 • via Nuitee
M
michal • solo_traveller • il
6
Pros:

המיקום והגודל ממש נחמד

Cons:

הניקיון לא היה משהו

2026-01-24 • via Nuitee
חמדה • couple • il
6
הביחד שלנו ,פקיד הקבלה והמקום היו נפלאים ביותר המלון הרבה הרבה פחות
Pros:

לא אכלנו

Cons:

המיטות נוראיות
קטנות מאוד
החדר מאוד צפוף
נשאר סבון פתוח במקלחת כך נראה שלא נוקה
ממש חבל

2026-01-20 • via Nuitee
R
Ronald • couple • il
7
2026-01-20 • via Nuitee
Y
Yovel • couple • il
1
לא טוב
Pros:

לא עוה

Cons:

לא טוב

2026-01-19 • via Nuitee
E
Elber Javier • solo_traveller • il
1
No estoy conforme
Cons:

No me hospede allí me cancelaron la reserva y me enviaron a otro hotel Montefiore me cambiaron la reserva de dos personas a una pagué más de lo acordado me cobraron los desayunos no son serios allí muchas gracias

2026-01-19 • via Nuitee
V
Verlyn • solo_traveller • il
8
2026-01-19 • via Nuitee
S
SHIMON • couple • il
5
סביר. נותן תמורה למחיר
Pros:

המיקום היה טוב

Cons:

המיטות נפרדות באמצע השינה.

2026-01-19 • via Nuitee
S
shahar • solo_traveller • il
8
Pros:

חדר מרווח, כל הציוד הדרוש, מקלחת טובה, המזגן דלק על חימום בהגעתי, מיקום מצויין מקביל לרחוב יפו. צ'ק אין מהיר.

Cons:

צריך לשפר את הניקיון. האזור לא שקט, יש בארים קרובים למלון ויש רעש ברוב שעות הלילה.

2026-01-09 • via Nuitee
D
Daniel • couple • il
6
2026-01-09 • via Nuitee
L
Liav • couple • il
5
2026-01-08 • via Nuitee
M
Michaela • solo_traveller • cz
7
Pros:

Skvělá lokalita, ochotný personál, výborný poměr cena-kvalita

2026-01-08 • via Nuitee
Y
yehuda • solo_traveller • il
10
2025-12-26 • via Nuitee
אתי • couple • il
1
Pros:

ממש התאכזבתי

Cons:

אין איש בקבלה לקבל או לשאול
אין מעלית.
רעש כל הלילה
לא אחזור,למקום .

2025-12-26 • via Nuitee
S
Sarit • extended_group • il
7
מיקום מעולה, תמורה מצוינת למי שרוצה מקום לישון בזמן בילוי בירושלים.
Pros:

מיקום מעולה, מקום מצוין לשים את הראש בלילה - חדרים מרווחים ונקיים, מיטה נוחה, חדר רחצה נעים. הצוות נחמד והביע עניין ורצון לעזור.

Cons:

רועש - המקום נמצא בסביבת בילוי ורועש כל הלילה. בבוקר הרעש מתחלף לעבודות בניה שנעשות באיזור.

2025-12-25 • via Nuitee
מאור • solo_traveller • il
10
2025-12-24 • via Nuitee
M
Moshe • couple • il
7
2025-12-24 • via Nuitee
S
Sharon • couple • gb
8
Room and staff beautiful but too noisy
Pros:

Location and price

Cons:

No breakfast.. and there are many bars next door and squares nearby and kids party till all night
And you don’t get key to front door you have to call and wait

2025-12-21 • via Nuitee
שמעוני • solo_traveller • il
10
2025-12-21 • via Nuitee
1
1XHUB LTD • couple • il
5
Pros:

The best location in January

2025-12-20 • via Nuitee