Axel Hotel Bilbao – Adults Only

Hotels
Axel Hotels
9.4 (122 reviews)
Mesedeetako Kaia 3, Bilbao, 48003 , Bilbao , ES

Facilities

Free breakfast
Free WiFi
24-hour front desk
Wheelchair accessible
Outdoor pool - seasonal
Free breakfast
Snack bar/deli
Turkish bath/Hammam
Free buffet breakfast
Accessible shuttle
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Modern amenities
Cons:
Breakfast selection could be better
Bathroom design issues

Categories

Cleanliness
8.89
Several reviews mentioned cleanliness positively, though one noted a nasty odor in the room.
Service
9.86
Multiple reviews praised the staff as friendly and helpful.
Location
10
The hotel is well-located for exploring the old town and other attractions.
Room Quality
8.86
Some guests enjoyed their rooms while others mentioned design issues affecting privacy.
Amenities
9.38
Amenities such as the rooftop pool and gym received positive remarks.
Value for Money
9.34
No significant feedback, thus assumed standard value for the hotel tier.
Food and Beverage
8.89
Mixed feedback on breakfast, with some guests noting a poor selection.
Overall Experience
10
Overall satisfaction high with many return mentions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:56

Property Description

Recreation and Dining Options
Spend your days lounging by the seasonal outdoor pool or enjoy a meal at the hotel's restaurant, coffee shop, and bar/lounge. The complimentary buffet breakfast served daily will kickstart your mornings perfectly.

Comfortable Stay
Relax in one of the 110 well-equipped guestrooms with complimentary wireless internet access. Feel at home with in-room safes and daily housekeeping services.

Convenient Location
Located in the heart of Bilbao's Ibaiondo district, the hotel is just a short drive away from popular attractions like Guggenheim Museum Bilbao and San Mames Stadium.

Book your stay at AXEL HOTEL BILBAO ONLY ADULTS now to experience the perfect blend of comfort and convenience in Bilbao.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 18 years old and younger are not permitted at this adults-only property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9.4
Based on 122 reviews
Cleanliness: 8.89
Service: 9.86
Location: 10
Room Quality: 8.86
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 10
Y
young family
10
Pros:

Hotel was new so everything was clean a big beautiful shower i loved it .Staff was so kind and knowledgeable about area it was so easy to go anywhere.we wanted go to St Sebatine staff was helping us to book the bus tickets too.I loved this hotel will recomand to everyone who visit Bibao Spain

2025-10-13 via Nuitee
K
Kai
10
Pros:

Ich habe mich sehr gut aufgehoben gefühlt, die Lage mit einem Zentrum war großartig. Die mitarbeiten denn mit ihren Tipps immer sehr hilfreich freundlich und hatten immer ein Lächeln auf den Lippen.

2025-10-12 via Nuitee
N
Niclas partner
10
Pros:

Excellent location and great friendly staff.

2025-10-11 via Nuitee
R
Roar
10
Bilbao perfekt lokasjon
Pros:

God frokost, og veldig vennlig betjening, Anthonyo gir alt

2025-10-10 via Nuitee
B
Brian
10
Pros:

Brilliant hotel. Staff were very welcoming and friendly and rooms were immaculately clean. Spa area was good as the weather was too bad to sit on the roof pool area. Breakfast was great.

2025-10-09 via Nuitee
E
evelyn
10
Pros:

centrally located but limited dinner options except going into the old town. with that said the hotel is right across the bridge from the old town so super convenient

2025-10-08 via Nuitee
A
Anja
10
Pros:

Rent værelse, god morgenmad

2025-10-07 via Nuitee
C
Christer
8
Pros:

Mycket bra!

2025-10-05 via Nuitee
H
Henrik
10
Pros:

Fantastisk beliggenhed, flot design indretning, og god service 👌👍

2025-10-01 via Nuitee
T
Tanja partner
10
Pros:

Neues, modernes Hotel in perfekter Lage am Fluss direkt gegenüber der Altstadt. Das Personal ist total nett und hilfsbereit, das Zimmer groß mit Holzfussboden und superbequemem Bett, die Dusche riesig, alles war extrem sauber. Wir hatten ein ruhiges Zimmer nach hinten raus. Auch die Dachterrasse mit Pool und tollem Blick haben uns sehr gefallen, ein absolut empfehlenswertes Hotel!

2025-10-01 via Nuitee
J
Jonathan
8
Nice hotel close to old town
Pros:

The staff were amazing and the hotel very nice, close to old town. My only 2 negatives were the breakfast wasn't great - eggs were very wet / inedible and selection not very good, and the bathroom design is really weird, so you can see your partner showering / hear them using the toilet (no door!), which gives lack of privacy. Otherwise a pleasant stay.

2025-09-28 via Nuitee
D
Daniel
10
Pros:

An absolutely brilliant hotel. The staff were so lovely. The hotel is really modern and chilled. Best shower and beds. Location is spectacular. Couldn't be better. Booking an Apex hotel again. They were great. And Bilbao. What a city

2025-09-28 via Nuitee
A
Armin friends
8
Pros:

Bilbao muss man einfach gesehen haben. Hotel an idealem Standort, um die Stadt zu erkundigen.

2025-09-28 via Nuitee
G
Gerard partner
10
Pros:

Prima uitvalbasis voor het oude centrum en Gugenheim.

2025-09-27 via Nuitee
M
Miriam partner
8
Pros:

Clean room, friendly staff, good vibes and nice looking hotel. Good spot to explore the city.

2025-09-22 via Nuitee
K
Kim
8
Pros:

Super beliggenhed, gode faciliteter.
Støjende morgenmad reassurance.
Super receptions serviceø

2025-09-21 via Nuitee
L
laurent
10
Séjour parfait
Pros:

Hôtel très bien situé
Accueil au top
Equipe au petit soin et très sympathique
Chambre tout confort
Petit déjeuner très bien

2025-09-19 via Nuitee
S
Salih partner
10
Pros:

Sehr sauberes und geschmackvoll eingerichtetes Hotel mit zentraler Lage und geräumige Zimmer.

Allerdings lohnt das Frühstück sich leider nicht, da die Auswahl relativ klein ist.

2025-09-16 via Nuitee
S
Shannon
10
Wonderful hotel
Pros:

Fantastic hotel! The room was beautiful and clean, the staff were helpful and friendly. Great proximity to the old town, the market, restaurants, and public transportation. Roof top pool and bar was excellent - would definitely recommend!

2025-09-13 via Nuitee
C
Cleon
4
Pros:

There was a nasty odor in the room thoughout our stay. The staff was informed . And they attempted to fix by pouring chemials in the shower drain but it did not help.

2025-09-12 via Nuitee