The Alpinist cafe and Retreat

Hotels
7.7 (21 reviews)
The Alpinist Near Old Circuit House , Kaza , in

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Family rooms
BBQ facilities
Tour desk
Car hire
Darts
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Great location
Cons:
Unresponsive customer service
Room quality needs improvement
Limited plug points and parking

Categories

Cleanliness
7.3
Guests commonly mentioned the cleanliness of the hotel as a positive aspect.
Service
4.7
Mixed reviews about the service quality, with complaints about unresponsive customer service.
Location
8.7
High praise for the convenient location near key landmarks and public transport.
Room Quality
5.7
Guests pointed out room improvements needed, such as wardrobes and more plug points.
Amenities
7
Satisfactory amenities, but some guests mentioned issues with parking and lack of twin sharing room options.
Value for Money
5.9
Mixed perceptions on the value for money, with concerns raised about pricing and deals with hotels.
Food and Beverage
7
Positive feedback on staff, food quality, and location but some guests suggested improvements for more variety.
Overall Experience
6.8
Varied experiences with a need for improvements in service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 15:13

Property Description

Charming Retreat in Kaza

Nestled in Kaza, The Alpinist cafe and Retreat offers a serene escape with a garden, shared lounge, and complimentary WiFi. Guests can enjoy the convenience of free private parking and even rent bikes to venture around the picturesque surroundings.

Culinary Delights

Start your day with a delightful breakfast featuring continental, Full English/Irish, or Italian options. Indulge in a variety of flavors to kickstart your adventures in Kaza.

Recreational Activities

Unwind with a game of darts or explore the area on two wheels with the cycling opportunities available nearby. Experience the beauty of Kaza through various engaging activities.

Ready to experience the tranquility of Kaza? Book your stay at The Alpinist cafe and Retreat now.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for Rs. 1,000 per person per night when using an existing bed.
    People 17 years old and over stay for Rs. 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 21 reviews
Cleanliness: 7.3
Service: 4.7
Location: 8.7
Room Quality: 5.7
Amenities: 7
Value for Money: 5.9
Food and Beverage: 7
Overall Experience: 6.8
A
Alka • family with young children • in
1
Bad
Cons:

We were informed over a call that our booking was cancelled.

2025-06-07 • via Nuitee
S
Sunny • family with young children • gb
1
BOOKING.COM Customer Services Stinks!
Pros:

They didnt keep the booking sonce they apparently wrote for me to pay an advance. Whats the point of using booking.com then. You have a standard charge to card a week/10 days before. I am tracking if paid ir not. Now i have to start checking that everytime! I might as well go to travel agent & get my whole itinerary set up. Extremely bad experience sinxe it was very busy in Kaza & worked out difficult to find alternative accommodation. Kaza is a very small town with limited good hotels.
Customer services of Booking.com is practically non existant for other than standard items.
I have inadvertently being using 2 email IDs for bookings over the years. Had finally been able to write to you & was given a number to call. Even the local taxi stand us politer & tells you that you have reached the taxi stand. Just got a hello. I had to ask if this is Booking.com & then was told yes! He sent a ping to get 2 OTPs to identify that i was indeed the owner of both. Finally having passed that hurdle, ge said it would all be merged within 24 hours. Thar was some 3 weeks ago!!!
You wNt to be in the business of cistomer services you need to anticipate customer issues & then have your systems be able to pricess them seamlessly!!!

Cons:

Your pricess, customer services. The kind of deals you are making with hotels, etc.

2025-06-05 • via Nuitee
M
Malaker • review category business travellers • in
6
Pleasant
Pros:

- The staff and the food were polite & good.
- Location
- The property has potential if a few things are improved.

Cons:

- The rooms need to have wardrobes/Cupboards or even just a clothes rack.
- There should be an option for a twin sharing room.
- Too many appliances and few plug points. Possibly provide multipin plugs
- The parking was difficult to maneuver especially on motorcycles. This stones & loose rocks can ideally be packed or removed for easier access

2025-05-14 • via Nuitee
S
Syed • family with young children • in
10
Exceptional
2025-04-14 • via Nuitee
K
Kr. • family with young children • in
7
Good location, bad staff
Pros:

Good location, ample parking space.

Cons:

A bit pricey for the kind of rooms, very small sized rooms. The staff, some of them were very rude. Infact a small laughing Buddha piece was damaged by our kid of 1 yr age, the staff kept on nagging and insisting for replacement at earliest, although we assured to buy a new piece which was worth 300 nly. May not go again just bcz of the behaviour of staff.

2024-08-08 • via Nuitee
N
Nihar • young couple • in
9
Superb
2024-07-26 • via Nuitee
B
Bhardwaj • group • in
6
Pleasant
Pros:

Electrical problem in hotel ,even geyser is not working properly, they provide hot water in bucket

2024-06-01 • via Nuitee
M
Manu • young couple • in
10
Exceptional
2023-11-22 • via Nuitee
A
Anirban • family with young children • in
6
Pleasant
2023-10-13 • via Nuitee
V
Vikas • young couple • in
9
Superb
2023-10-07 • via Nuitee
G
Gaurav • family with young children • in
10
Best stay in Kaza
Pros:

- Welcoming, polite, honest, kind, warm and
friendly: Simply the best hospitality you wish for.
- Clean and spacious rooms.
- Mouthwatering Aloo Parantha, healthy Muesli for breakfast and delicious aloo Zeera is a must have at dinner.
- Walking distance to Taxi stand.
- The restaurant area is quite down to earth and aesthetic at the same time. With a sitting area on the floor and a table, you could chose as per your desire. Amazing books to read from the numerous books out there on the shelves. The view from the window is stunning.
- Electric blankets are icing on the cake for chilly nights.

Cons:

It's hard to digest but this is an honest review- No issues whatsoever.

2023-10-07 • via Nuitee
S
Shreyansh • review category business travellers • in
9
Superb
2023-10-02 • via Nuitee
V
Vitalii • group • ua
10
Exceptional
Pros:

Everything is fine, we liked everything

2023-07-03 • via Nuitee
S
Samir • family with young children • in
10
a very comfortable stay, perfect vibe for the Spiti trip
Pros:

the location and the vibe is just perfect and not to miss the food options and quality

Cons:

there is nothing to dislike about the property

2023-06-04 • via Nuitee
K
Kuladeep • with friends • in
10
Exceptional
2023-05-19 • via Nuitee
A
Amrit • with friends • in
6
Beware of False claims by Alpinist
Pros:

Ambience
Location
View from Valley Room.
Bathroom equipped, but literally non functioning.

Cons:

No Electricity, if present with fluctuations
No WiFi

As a result Geysers won't work at Minus 4 degree.
TV was for show only , not working for 3 days.
Electric Kettle won't work because of electricity failure, No tea or coffee can be prepared.

On site Room heating will be provided, but we were threatened that we will be charged Rs 1000 for this per night per Room.

2023-05-19 • via Nuitee
S
Simon • young couple • in
10
Exceptional
Pros:

best place to stay in kaza if you’re looking for comfort and peace

2023-05-05 • via Nuitee
A
Aakriti • family with young children • in
10
Exceptional
2023-04-13 • via Nuitee
A
Aneek • family with young children • in
5
I would recommend if you can stay at a homestay then do it, instead of any hotels.
Pros:

Only the location and the food.

Cons:

Location wise the hotel is good but the mentioned aminities are not provided. At 14K ft. height, in a tent where 2-3 buckets of hot water is provided, one can expect to get a bucket of hot water for a little kid. In this regards, I am very disappointed.
I can understand that Kaza have a power outrage issues but I have talked with the local homestay owners and even there is no power, they provide adequate hot water for washroom and warm water for drinking. But the hotel staff here simply says they can't provide it.

One day, when we were the only guest in the hotel (I assume, others checked out), the hotel told us that they would not run the generator. Once more guests came they started it.

2022-10-11 • via Nuitee
I
Itayshilo • family with young children • il
7
Good
Pros:

The view from the rooms is spectacular, the stuff are nice ,

Cons:

No wifi working ,
Need to carry with you lots of cash because they dont accept cerdit card

2022-10-03 • via Nuitee